User Pilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Software Review 52

Software Review Technical Review Systems Review Onboarding 52

SaaStr

MARCH 14, 2023

Q: What are some common mistakes that investors make when evaluating potential startup investments (such as Seed or Series A)? A few I’ve made and watched others around me make: Invest in good traction with a pretty good but not great CEO. A so-so CEO with good traction usually … ends up not scaling to something all that big. The market changes, competition changes, etc., and the good-but-not-great CEO can’t keep up.

Investment 346

Investment Startup Scaling SaaS 346

Predictable Revenue

MARCH 14, 2023

Joey Williams joins Collin Stewart on the Predictable Revenue podcast to discuss prospecting with purpose and how to improve your sales development process. The post Prospecting with Purpose: Navigating Challenges and Building Relationships appeared first on Predictable Revenue.

Development 223

Development Revenue Sales 223

SaaStr

MARCH 14, 2023

Dear SaaStr: Will a VC Invest in a Venture That Is Or Can Be a Competitor To An Existing Investment? As a rough rule: the larger the check, the less likely a VC will invest in a direct competitor. If you are Ycombinator or another top accelerator, you kind of can’t help it. You invest so early, sometimes it’s not totally even clear what the company will really do.

Investment 262

Investment Marketing Business Leadership 262

Advertisement

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

Predictable Revenue

MARCH 14, 2023

Joey Williams is the Director of Sales Development at Chili Piper, an inbound lead conversion […] The post Navigating Challenges and Building Relationships with Joey Williams appeared first on Predictable Revenue.

Development 130

Development Revenue Sales 130

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. You have to consider: Whether or not you’re required to collect and remit indirect tax (SaaS companies didn’t always have to remit indirect taxes, however, many countries now have new tax laws that target non-resident software companies).

Payment Solutions 117

Payment Solutions Merchant Services SaaS Payments Payment Methods 117

IT World

MARCH 14, 2023

Computing giant Google announced today that it will release previews of three new AI features, including AI composition for Google Workspace, developer prototyping and coding via PaLM and MakerSuite, and validated models for its Vertex AI service. The Workspace features, currently, are focused on Docs and Gmail. Users can use Google’s AI to rewrite emails in a particular style or tone, or even generate documents out of whole cloth.

Generative AI 98

Generative AI AI Development Sales 98

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? That’s the key question that we tackle in our ultimate guide. However, before we dive into different techniques you can use to drive conversions and analyze some successful examples, we look at the upsides and downsides of using the freemium model along with some useful benchmarks.

SaaS 98

SaaS Onboarding Benchmarks B2B 98

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). For years, Customer Success (CS) professionals, and especially CS leaders, have battled the demons of doubt, those forces within their own companies aligned against them. The forces that slow the full understanding and appreciation for the CS business function and contribute to an environment in which the C-level executive team fails to take CS as seriously

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

User Pilot

MARCH 14, 2023

Marketing teams implementing a data segmentation strategy enjoy better conversion rates and higher revenues than those who don’t. Customer data segmentation helps businesses create tailored marketing plans around each customer’s needs, leading to better customer retention. In this article, we’ll discuss: What data segmentation is and why it’s important.

Data 98

Data SaaS Scale Onboarding 98

CloseSaaS

MARCH 14, 2023

A sales mentor provides guidance, support, and feedback to help you reach your goals. Discover top sales tips from our own mentors!

Sales 97

Sales 97

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. How to use segmentation to improve customer experience.

Management 98

Management Software Review Social Media Onboarding 98

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). For years, Customer Success (CS) professionals, and especially CS leaders, have battled the demons of doubt—those forces within their own companies aligned against them. The forces that slow the full understanding and appreciation for the CS business function and contribute to an environment in which the C-level executive team fails to take CS as seriously

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

User Pilot

MARCH 14, 2023

How competitive is Chameleon pricing? Are the features that you get worth the money or are there other products out there that give your product team a better value? If you’re after the answers to these questions, we’ve got you covered! Are you ready to dive in? TL;DR Chameleon is a digital adoption platform (DAP), just like Userpilot or Appcues.

Pricing 98

Pricing Software Review Onboarding Enterprise 98

IT World

MARCH 14, 2023

Google's ChromeOS is the Rodney Dangerfield of modern operating systems: It's been around for ages now, and it pops up in all sorts of unexpected places. No matter how hard it works, though — boy, oh boy — it just can't get no respect. Much like Dangerfield, ChromeOS's struggle to be taken seriously dates back to its childhood. When the software first entered the universe in the simpler tech times of 2010 , it truly was a barebones effort.

Enterprise 90

Enterprise Software 90

Neil Patel

MARCH 14, 2023

In today’s digital age, social media has become an integral part of our daily lives. It has revolutionized the way we connect with others and consume content. Whether you are a social media marketer or a business owner, creating engaging content for your social media platforms is crucial to your success. But with so much content out there, how do you make yours stand out?

Engagement 88

Engagement Social Media Branding Trends 88

IT World

MARCH 14, 2023

Apple Reality , India and security are emerging as three of the biggest stories for Apple in 2023, but there is another: Apple Silicon, principally the move to 3nm process technology in the upcoming A17 and M3 (series) processor upgrades. We’re beginning to hear whispers suggesting what those chip upgrades mean.

Technology 83

Technology 83

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

FastSpring

MARCH 14, 2023

In light of the recent events in the US banking industry, FastSpring wants to reassure our customers and partners that we were not directly affected by the recent bank closings. We bank with a major, well-insured institution that’s in a strong financial condition, and FastSpring continues to remain profitable and operate in a fiscally responsible way.

Banking 78

Banking Customer Support Management 78

IT World

MARCH 14, 2023

Meta, the parent company of Facebook, Instagram and WhatsApp, has announced it will be cutting a further 10,000 jobs and leaving 5,000 vacant roles unfilled. The news comes four months after CEO Mark Zuckerberg confirmed that it was cutting 11,000 jobs , impacting 13% of its global workforce. In a statement posted on his Facebook page and Meta’s news blog , Zuckerberg said that members of the company’s recruitment teams will know by March 15 whether they've been affected, with restructurings and

Business 82

Business 82

Chargebee

MARCH 14, 2023

Accurate revenue forecasting is crucial for every business as it informs future valuations, dictates expenses, improves conversions, and even helps navigate economic uncertainty.

Forecasting 76

Forecasting Payment Features Subscription Revenue 76

IT World

MARCH 14, 2023

Artificial intelligence (AI) research firm OpenAI today revealed the latest version of its computer program for natural language processing that powers ChatGPT , the wildly hyped chatbot with a fast-growing user base. ChatGPT creator OpenAI announced the new large language model in a blog post, saying it will have better features than its predecessor, GPT-3.5 Word of GPT-4 first leaked last week when Andreas Braun, CTO of Microsoft Germany, let slip that it would be launched this week.

Artificial Intelligence 79

Artificial Intelligence ChatGPT New CTO CTO 79

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

30 Day Leadership

MARCH 14, 2023

When you get promoted from manager to Director level, the game changes… You are now going to be responsible for the performance of multiple teams… And, you will also be managing managers as well… How do you get yourself ready for this promotion? How do you end up as the #1 choice for Director when the time comes in your company… Or, how do you positing yourself as the best possible candidate while interviewing?

Leadership 52

Leadership B2B Interviewing Communication 52

CloudKettle

MARCH 14, 2023

A Cost-Effective Solution for Integrating External Systems This is great news! The Integration User License was recently announced by Salesforce during the Salesforce Developer Conference, TrailblazerDX, and will be available for use starting on March 14, 2023. This is a brand-new license type created especially for use in system-to-system integrations.

Enterprise 52

Enterprise Branding Development 52

30 Day Leadership

MARCH 14, 2023

When you get promoted from manager to Director level, the game changes… You are now going to be responsible for the performance of multiple teams… And, you will also be managing managers as well… How do you get yourself ready for this promotion? How do you end up as the #1 choice for Director when the time comes in your company… Or, how do you positing yourself as the best possible candidate while interviewing?

Leadership 52

Leadership B2B Interviewing Communication 52

Chargebee

MARCH 14, 2023

Well, this is one of those questions that has no short answer. The shortest way to describe the difference between the CFO and the controller role is this quote from a research report by EY: ‘The difference between the CFO and the financial controller is that the latter is more like the financial operating officer.

Finance 52

Finance Business SaaS 52

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Revenue

How To Buy Saas

MARCH 14, 2023

As a law firm, you are always focused on your law firm efficiency, managing clients and cases can be a daunting task. However, with proper efficiency, you can easily scale your firm and stay ahead of your competitors. Efficiency is defined as the time limit to complete the given tasks, and it impacts both individuals and the overall working of the team.

Social Media 40

Social Media Scale Cloud Strategy 40

SmartKarrot

MARCH 14, 2023

Role: Director of Customer Success Location: NAMER, United States (Remote) Organization: Appvance As a Director of Customer Success, you’ll ensure that consumers utilise Appvance actively and receive a return on their investment (ROI) and business value. Create strategies and procedures that enable top-notch customer adoption, growth, and retention.

Customer Success 19

Customer Success Scale Technical Review SMB 19

SaaStr

MARCH 14, 2023

If you’re on the path to building a startup, you know what it means to fail. In this week’s Workshop Wednesday , Tracy Young, CEO and Co-Founder of TigerEye and PlanGrid, says that “everything is going to fail.” Young took PlanGrid from nothing to $100M ARR before passing the baton and shares the biggest lessons learned, the biggest failures, and how to navigate them.

Startup 264

Startup Communication Leadership Engineering 264