Unbounce

NOVEMBER 23, 2021

If you’re a time-strapped marketer, you probably often ask yourself: “Should I spend more time perfecting the written copy or tweaking the visual design of my landing page?” Designing a landing page can be daunting. If it’s not your area of expertise, making your landing page look the part becomes time-consuming and frustrating—even expensive, particularly if you need a designer to do the heavy lifting for you.

Machine Learning 145

Machine Learning Artificial Intelligence AI Benchmarks 145

SaaStr

NOVEMBER 23, 2021

Featuring 5 prominent Founders – from Boast, Calendly, Coda, LaunchDarkly, and SaaStr – that have achieved scale, at “Founder Confidential” you will hear about the highs and lows of fundraising, working with a VC board, and real talk about what it really is like to be a true Founder. Moderated by Lloyed Lobo, Co-Founder, Boast.AI and featuring a panel of CEOs that collectively raised more than $1B, including Shishir Mehrotra, Cofounder and CEO, Coda, Edith Harbaugh, Cofou

Cloud 245

Cloud Investment Scaling SaaS 245

Intercom, Inc.

NOVEMBER 23, 2021

I’m excited to welcome three new senior leaders and a new Board Member to Intercom, to help deliver even more breakthrough value to our customers at an exciting moment for the company. We welcome former Smartsheet CMO Anna Griffin and former Lumileds Chief Legal Officer Cheree McAlpine to the executive team as Chief Marketing Officer and General Counsel respectively.

Scale 118

Scale Leadership Communication Sales Hiring 118

SaaStr

NOVEMBER 23, 2021

A lot can happen when it’s a live event. Some things you can prep & plan for, but others … not so much. Live events are unpredictable but always encompass two things: a) the event dates don’t change and b) you need a plan A, plan B, and at least a plan C, for when something doesn’t go accordingly to plan. Not only is this true for us here at SaaStr as the hosts of the largest B2B SaaS community conference on the planet— SaaStr Annual, but it’s true for our spons

Strategy 232

Strategy Travel Branding Interviewing 232

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Payments

Neil Patel

NOVEMBER 23, 2021

The username you use on social media sites can either help or hurt your brand. One way to make sure that it helps your efforts is by making sure that the username conveys what you want it to convey. If people are searching for content related to your brand , they should be able to find you with ease. If you can’t be found, you risk losing market share to brands that are more easily accessible.

Social Media 134

Social Media Software Review Branding Government 134

IT World

NOVEMBER 23, 2021

If I’ve heard it once, I’ve heard it a million times: “My business is too small for a cyber crook to bother with me.” Oh, my friend you are so, so wrong. No company is too big or too small for a ransomware dealer to come knocking at your virtual door. A recent report from Webroot, The Hidden Costs of Ransomware , found the vast majority—85%—of managed service providers (MSPs) have reported attacks against small and midsized businesses (SMBs).

Business 134

Business Management 134

Neil Patel

NOVEMBER 23, 2021

Getting your products or services in front of the right audience is becoming increasingly more challenging. This is because most businesses are going digital, increasing their reach online, and leveraging paid ads. To help you stand out from the crowd, you should consider running responsive display ads. What Are Responsive Display Ads? Don’t let the name confuse you.

AI Search 112

AI Search Advertising Machine Learning Artificial Intelligence 112

Totango

NOVEMBER 23, 2021

Whether you’re not using a customer success platform yet or you’re using an aging CS tool, there comes a time when you need to upgrade CS software. How do you tell when it’s time to ditch your current system and invest in a CS upgrade? There are some common symptoms that your current system is no longer up to the task of managing your customer’s success needs.

Software 91

Software Underperforming Technical Team Churn Customer Success 91

Neil Patel

NOVEMBER 23, 2021

Regardless of which industry you operate in, providing value and gaining visibility has never been more important. With increased competition in the digital space for audiences, you need to employ every tool in your toolbox to outmaneuver your competitors. If your website isn’t ranking high on Google’s search engine results page (SERP), you may need to look for different ways to reach your intended audience.

Payment Services 107

Payment Services Payment Methods Software Review Healthcare 107

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Chargify

NOVEMBER 23, 2021

In this article, you’ll learn what an MRR expansion rate is, how to calculate it, and the expansion growth percentages you need to know. The post What is a Good MRR Expansion Rate? appeared first on Chargify.

Forecasting 92

Forecasting Finance Revenue Data 92

Trujay

NOVEMBER 23, 2021

Article updated November 19, 2021. Data migration. It’s intimidating, we get it. You decided to make a move to a new CRM, (or maybe you are just getting started with an all-new way to manage your business) either way, moving your data has never been easier. But which is better — self-service or custom/guided […]. The post Data Migration: Wizard vs.

Data 84

Data Management Business 84

IT World

NOVEMBER 23, 2021

If you use Apple Silicon Macs , there’s a slightly improved chance you may soon be able to run a licensed version of Windows on your machines, as an Arm-exclusive deal between Microsoft and Qualcomm seems set to expire. Qualcomm has a key. XDA-Developers tells us Qualcomm holds an exclusive arrangement with Microsoft to provide the processors to drive Windows on Arm.

Development 89

Development 89

Trujay

NOVEMBER 23, 2021

CRM marketing automation mistakes, while inevitable, can range from simple logic errors to glaring oversights that can ruin your campaign or blemish your credibility. While some slip-ups may make you want to pull out your hair in frustration, others can derail all your campaign efforts. So, before you go about automating your marketing, here are […].

Marketing 77

Marketing 77

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

IT World

NOVEMBER 23, 2021

Apple’s newly announced Business Essentials program seems as if it could be a versatile and useful tool for small and midsized businesses (SMBs). It’s easy to see that the interface is derived from Apple Business Manager, the cloud service for larger enterprise IT shops. (The latter is often used in concert with one of the enterprise mobility management (EMM) or unified endpoint management (UEM) providers who tap into Apple’s mobile device management platform (MDM).

Business 89

Business Mobile Cloud Enterprise 89

OpenView Labs

NOVEMBER 23, 2021

We often champion product-led growth, which we define as a product that offers its end users so much value that they inevitably become regularly paying customers. Done right, PLG is a significant driver of sustainable growth. The fact of the matter is that without product differentiation, you may never get to product-led growth. . As with all SaaS products, it’s not just a matter of “if we build it, users will come.” You still have to define your value and convince users to use

Marketplace as a Service 74

Marketplace as a Service Pricing Growth Marketing Engineering 74

CloseSaaS

NOVEMBER 23, 2021

In some industries, logistics is stuck in the stone age. But your tools don't have to be. Learn how to leverage the best sales tools on the market to equip your team to do its best work.

Sales 52

Sales Marketing 52

SaaS Metrics

NOVEMBER 23, 2021

Hiring a managed service provider (MSP) can be highly beneficial for your business if you want to scale up or remain competitive while trying to achieve a long-term operational flow. The value of partnering with an MSP is already well-known by IT professionals. Still, it is also essential to establish what they. Read more. The post 3 Metrics That Determine The Value Of Managed IT Partnerships first appeared on SaaS Metrics.

Metrics 52

Metrics Management Scaling SaaS 52

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Revenue

Valuize Consulting

NOVEMBER 23, 2021

Developing A Transformational Leadership Approach. While Customer Success (CS) is still in its infancy, it has quickly established a new level of maturity and prominence over the last few years. Yet, compared to legacy organizations like Sales and Support, Customer Success still has plenty of room to grow. A major factor that will guide and drive the path forward is to champion transformational leadership.

Customer Success 52

Customer Success Leadership Interviewing Development 52

Trujay

NOVEMBER 23, 2021

Article updated November 19, 2021. So you decided to make a move to a new CRM, or maybe you are just getting started with an all-new way to manage your business — either way, moving your data has never been easier. But which is better — self-service or custom/guided data migration? When you’re unsure […]. The post Data Migration: Wizard vs.

Data 52

Data Management Business 52

CustomerSuccessBox

NOVEMBER 23, 2021

The SaaS industry has realized how important Customer Success and user retention are. To achieve long-term growth, customer success teams need the best software that helps them know their customers well and satisfy them. There are a lot of tools out there and here we’ve collated the Top Customer Success software that your team needs in 2022. CustomerSuccessBox.

Customer Success 52

Customer Success Software Churn B2B 52

SaaS Metrics

NOVEMBER 23, 2021

May you Cyber & Prosper, and reap all the benefits that cyberspace has to offer from a thriving business or the platform to bring your potentially ingenious ideas to the world. May you reap all the other benefits of IoT technologies such as state-of-the-art home security, potentially sensor and AI equipped intelligent. Read more. The post May You Cyber & Prosper first appeared on SaaS Metrics.

AI 40

AI Technology Metrics SaaS 40

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Payments

Chargebee

NOVEMBER 23, 2021

Freedom has always been the cornerstone of technology. And yet, there is no freedom without choice. During a District Court trial in California in May this year, the judge asked Apple – why not allow users a choice in how they pay for digital goods offered in-app on the App Store?

Mobile 40

Mobile Technology 40

IT World

NOVEMBER 23, 2021

One of the best parts of using a Pixel is the way tasty little specks of Google intelligence get sprinkled all throughout the experience. Those small but significant morsels show off the value of having Google's greatest ingredients integrated right into your phone's operating system, without any competing forces or awkwardly conflicting priorities at play.

Marketing 27

Marketing 27

SmartKarrot

NOVEMBER 23, 2021

Role: Director of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Gorgias As a Director of Customer Success, you will create and execute scalable strategies to improve customer engagement, CSAT, product usage, and retention. Own your team’s metrics and drive the plan to exceed them, specifically expansion, churn mitigation, and business reviews.

Customer Success 19

Customer Success Scale Outsourced Development Enterprise 19

CustomerSuccessBox

NOVEMBER 23, 2021

Faced with the ever-growing offer of products and services, customers are increasingly volatile. Indeed, with a few clicks, a customer can decide to buy a product from another company. For this reason, the issue of customer loyalty turns out to be unavoidable. But what are the methods and the challenges of this loyalty? What place for customer loyalty in your marketing strategy?

Scale 52

Scale Construction Branding Retention 52

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Revenue

OPEXEngine

NOVEMBER 23, 2021

What 14 startup investors & advisors taught us about chasing (and finding) product-market fit. Insights from Tribe Capital, Founders Factory, Startup Grind, Mighty Capital, GrowthHackers, and more. It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of founders to fail. There’s a reason, after all, that Y Combinator coined the slogan “make something people want” shortly after they were founded in 2005.

Product Marketing 52

Product Marketing Marketing VP of Engineering Scale 52

SmartKarrot

NOVEMBER 23, 2021

Automation in businesses entails optimization. It has cemented its place in the business sector a while back, and now with technological innovation happening at a breath-taking pace, it is taking a step even further. Enter, intelligent automation. Now, intelligent automation is here to replace Rule-Based Automation. To put it in simple words, RBA is the simplest form of machine intelligence that implements human-made rules for data manipulation.

Artificial Intelligence 10

Artificial Intelligence compliance AI Automotive 10

OPEXEngine

NOVEMBER 23, 2021

What 14 startup investors & advisors taught us about chasing (and finding) product-market fit. Insights from Tribe Capital, Founders Factory, Startup Grind, Mighty Capital, GrowthHackers, and more. It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of founders to fail. There’s a reason, after all, that Y Combinator coined the slogan “make something people want” shortly after they were founded in 2005.

Product Marketing 52

Product Marketing Marketing VP of Engineering Scale 52