SaaStr

JULY 5, 2023

No one’s had a bigger exit in a shorter amount of time than Divvy. How did they do it? Let’s find out the go-to-market models Divvy used to go from zero to a $2.5B exit in just four years with the former CRO, Sterling Snow. There’s this idea in rowing called swing, where the oar or paddle of each person in the boat hits the water at the same time and pulls back with the same amount of force.

Strategy 246

Strategy Marketing Underperforming Technical Team Sales Hiring 246

FastSpring

JULY 5, 2023

New Subscription Plan Change History API Now Available to Businesses That Use FastSpring SaaS continues to grow at a rapid clip, and more than ever, we’re used to using subscriptions for a variety of services. We’re also aware of the need to understand what we’ve historically paid for our subscriptions and the changes we’ve made to those subscriptions over time.

Payment Features 139

Payment Features Subscription User Experience Retention 139

SaaStr

JULY 5, 2023

Dear SaaStr: Is Late-Stage Venture Capital More Stressful than Early-Stage Venture Capital? It’s more lamentful , I think. If you do late stage investing … well, every company you invest in is pretty darn good and growing nicely. And probably even most of the companies you meet with are, too. Well, outside of the late ’20-late ’21 bubble, that is.

Venture Capital 246

Venture Capital Investment Cloud Pricing 246

Buffer Resources

JULY 5, 2023

My content and keyword research was limited to what I saw on search engine results pages (SERPs) for a long time, especially at the beginning of my content writing journey. For instance, I would look at the content ranking for a specific keyword and try to emulate it in my content. But, as I progressed, I realized a pattern. In addition to being similar to existing top pages, the content needed more expertise and unique perspectives.

AI Search 117

AI Search Social Media Content Marketing Trends 117

Advertisement

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

SaaStr

JULY 5, 2023

So some SaaS and Cloud leaders have seen big impacts from the post-Covid hangover, but others have just kept accelerating. MongoDB is one of those that just has never stopped, although as we’ll see below, even they have seen more cautious buying from their customers. But even macro challenges haven’t slowed Mongo much. It’s now at a stunning $1.5 Billion in ARR, growing 29% overall, and it’s worth a stunning $29 Billion.

Scale 242

Scale cloud efficiency Cloud Business Model 242

User Pilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. A good customer satisfaction level ensures great product engagement to retain customers longer. In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

SaaS Metrics

JULY 5, 2023

SaaS companies that really care about their customers are always looking for ways to boost customer engagement. However, measuring customer engagement objectively can be tricky and you cannot leave everything on subjective analysis. The good news is that there are plenty of metrics you can track to gauge customer engagement and that’s. Read more The post Unlocking Customer Success: Top SaaS Customer Engagement Metrics to Monitor first appeared on SaaS Metrics.

Engagement 96

Engagement Metrics Customer Success SaaS 96

IT World

JULY 5, 2023

At the launch of its Vision Pro headset in June , Apple offered up a variety of consumer entertainment uses, from watching front-row sports games to dodging 3D dinosaurs. But as the Pro branding suggests, Apple notably showed how the “spatial computing” device — the company’s marketing term for augmented and virtual reality — is also a natural fit for the workplace.

Entertainment 78

Entertainment Enterprise Branding Marketing 78

Kraftblick

JULY 5, 2023

Through our own experience, we know that building a content production process can be extremely challenging and it often does not work right on the first attempt. We have encountered many challenges when organizing this process. Our Trello board has already been altered several times as we are striving to optimize our content production. Initially, our whole team was involved in checking the work after every stage, but with time we found that this type of approach requires too much time.

Software Review 52

Software Review Software Content Marketing Engineering 52

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

IT World

JULY 5, 2023

A certain tech company that I rely on for my phone lines was recently in the area where my business is located updating their fiber lines. In the process, they happened to cut the lines that provide my office with our phone system and backup Internet. Three days later, it happened again. Both times when I called into support, I got a lesson in frustration showing how tech support never gets any better.

Business 72

Business 72

Teamgate

JULY 5, 2023

This article provides an in-depth look at how customer relationship management (CRM) software can significantly improve your business operations. You’ll discover the benefits of CRM, its key role in enhancing customer experience and streamlining workflow, and explore eight top CRM platforms that could be ideal for your needs.

Software 52

Software Sales Management Business 52

IT World

JULY 5, 2023

There was a lot of interest when Apple introduced Apple Card with Goldman Sachs, but the Cupertino credit card never expanded beyond the US. Goldman Sachs now wants to quit its involvement in the Apple Card and savings business and is in talks with American Express to sell this part of its business.

Business 71

Business 71

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. In this blog post, we will explore the importance of technology in the hospitality industry and discuss various ways to leverage it to enhance customer experience, increase efficiency, streamline opera

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

CloseSaaS

JULY 5, 2023

Wondering why your sales emails get sent to spam? We sat down with email expert, Vaibhav Namburi, to uncover the latest email deliverability hacks!

Strategy 52

Strategy Sales 52

SaaS Metrics

JULY 5, 2023

White labeling in the SaaS industry refers to buying generic/unbranded software and reselling it under a different brand name. The concept really took off in the last decade, thanks to constant advancements in the field of cloud computing. It can be done in different ways, including reselling through third-party retailers, modifying the. Read more The post White Label SaaS: Building Your Brand with Customizable Solutions first appeared on SaaS Metrics.

Branding 52

Branding SaaS Cloud Software 52

IT World

JULY 5, 2023

A new report from China’s Ministry for Industry and Information Technology states that the country’s manufacturing abilities are less advanced than other countries and improvement is needed across three core industries.

Technology 46

Technology 46

SaaS Metrics

JULY 5, 2023

“Solr vs Elasticsearch? Which one reigns supreme? Which one triumphs in speed? Which one excels in scalability? The answers to these questions are not set in stone, as they depend on your unique circumstances. However, it’s beneficial to understand the core features of Solr and Elasticsearch and whether there are any differences. Read more The post Battle of the Search Engines: Solr vs.

Engineering 52

Engineering Metrics SaaS Technology 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

Crafty CTO

JULY 5, 2023

The example here is trying to get Midjourney to produce an image of a single banana—as opposed to a bunch of two or more. I’ve hit this class of problem many times in my use of Midjourney, and as the article points out, subtle differences in the prompt can lead to success. A Hacker News commenter pointed out another case, “Three cats in a trenchcoat standing on each other’s shoulders, pretending to be a human, Vincent Adultman style,” which is also practically impos

Artificial Intelligence 40

Artificial Intelligence 40

SaaS Metrics

JULY 5, 2023

Free trials and freemiums are both customer acquisition models and choosing between the two can be a difficult decision and depends on many factors. Although most startups prefer free trials, freemiums have their own place in the SaaS world. This post explains why startups and established SaaS companies should not ditch the. Read more The post SaaS Free Trial vs Freemium: Choosing the Right Customer Acquisition Strategy first appeared on SaaS Metrics.

Acquisition 52

Acquisition Strategy SaaS Startup 52

IT World

JULY 5, 2023

The Commerce Department is preparing to bar US firms from providing cloud services that use advanced AI processors to Chinese customers, according to a report published this week by the Wall Street Journal. The Biden administration has already banned the export of advanced chips used in the development and training of AI from export to China, as part of the ongoing trade war between the two countries.

Cloud 80

Cloud AI Government Development 80

SaaS Metrics

JULY 5, 2023

Although network marketing has seen many technological advancements, nothing has disrupted it as much as Software as a Service (SaaS). SaaS is revolutionizing the way MLM businesses operate, streamlining things like communication, lead generation, distributor training, and more. No wonder many MLM businesses are keen to explore the potential of SaaS.

Software 52

Software Marketing SaaS Business 52

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

SaaS Metrics

JULY 5, 2023

Software as a Service (SaaS) is a cloud-based software delivery model in which apps or services are delivered over the internet. It has many advantages over traditional software that are usually installed locally on a computer. Some of its biggest advantages include lower upfront costs, less barriers to entry, and high scalability. Read more The post Guide to Choosing the Right Real Estate SaaS Solution first appeared on SaaS Metrics.

Software Delivery 52

Software Delivery SaaS Cloud Software 52

SaaS Metrics

JULY 5, 2023

Modern Enterprise Resource Planning systems (ERPs) are designed to serve as a single source of truth for the entire organization, offering numerous benefits including standardized data, better visibility and collaboration, organized workflows, real-time reporting and increased operational efficiency. Not so long ago, ERPs were considered a software reserved for enterprises and large.

SaaS 52

SaaS Operational efficiency. Enterprise Metrics 52

SaaS Metrics

JULY 5, 2023

Software companies can manage margins higher than other industries such as those dealing in physical goods (up to 90 percent). The Rule of 40 was popularized by venture capitalist Brad Feld and ties the trade-off between profit margins and growth in order to prevent people from over-focusing on just one indicator. The. Read more The post Decoding the Rule of 40: Unleashing the Potential of Your SaaS Company first appeared on SaaS Metrics.

SaaS 52

SaaS Metrics Software Management 52

SaaS Metrics

JULY 5, 2023

Speed and timely delivery of quotes play an important role in closing deals. Creating quotes manually can waste a lot of time as sales reps have to email other teams and wait for their responses, while the potential customer is still shopping around. Automated quoting saves sales people from having to spend. Read more The post Supercharge Your Sales Operations: Guide to Buying SaaS CPQ Solutions first appeared on SaaS Metrics.

SaaS 52

SaaS Sales Metrics Investment 52

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Revenue