Tom Tunguz

DECEMBER 3, 2023

Lengthening sales cycles created pipeline shocks & instability in sales forecasting. How Markets Value SaaS in 2023. The public market shifted from valuing absolute growth, to valuing profitability, to valuing efficient growth - all in less than 12 months. The first two quarters of this year were rough for startups.

Artificial Intelligence 169

Artificial Intelligence ChatGPT AI Generative AI 169

SaaStr

MARCH 13, 2023

To expand using a bottom-up model, SaaS businesses need to create a more delightful experience for every user. These experiences don’t just happen when customers unlock your product’s value without jumping through several hoops. Few SaaS brands have been able to hone in on this the way Scratchpad and OpenPhone have.

Growth Hacking 205

Growth Hacking Social Media SaaS Business 205

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. This person has built out a partnership marketing team within the product marketing team.

AWS 199

AWS Scale Sales Hiring Marketing 199

SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 231

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 231

SaaStr

MAY 5, 2022

2,500 SaaS CEOs, Founders, Revenue Leaders and VCs will join us for 2 days of tactical content, networking, and epic evening events when the Cloud comes to Barcelona. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa.

Scale 188

Scale Engineering Cloud Pricing 188

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). First, we’ve talked about this a lot at SaaStr: product-led or sales-led, which is right?

Scale 251

Scale Sales Hiring Sales Marketing 251

User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Improve product road mapping.

Underperforming Technical Team 89

Underperforming Technical Team Software Review User Experience Retention 89

SaaStr

APRIL 13, 2023

So one of my favorite categories to track and analyze in SaaS is project management. Impressive, although as an overall barometer for tech and tech spending, it’s important to note that while growth is still very strong, it’s down substantially from a stunning 70% at $400m in ARR. Diversity of vendors and customers.

SMB 229

SMB Outsourced Development Enterprise Scale 229

SaaStr

JANUARY 3, 2023

In the current economic climate, investors weigh profitability over growth. There’s a trend toward transitioning from growth at all costs to paths to profitability. Kate Ahlering, CRO at Calendly, shares how revenue operations are every CRO’s secret weapon to revolutionizing enterprise sales growth. .

Enterprise 217

Enterprise Sales Sales Funnel Compensation 217

SaaStr

MARCH 1, 2022

Perhaps because it combines strong growth with significant free cash flow. That’s insanely cash-creating, with a 29% free-cash flow margin. 30% New Customer Growth Fueling 37% Revenue Growth. Never let it be said that SaaS can’t generate a lot of cash at scale. #3. Go long here in SaaS. #7.

Scale 286

Scale Marketplace as a Service Headcount Cloud 286

SaaStr

AUGUST 16, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Annual.

Scale 190

Scale Cloud Scaling Metrics 190

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. So how did PayFit achieve such explosive growth? Secret 1: A Self-Serve Product is Non-Negotiable For SMBs. From the very beginning, PayFit planned to create a self-serve product.

SMB 181

SMB Sales Hiring Scale B2C 181

SaaStr

NOVEMBER 1, 2022

Sequoia Capital’s India arm put together a terrific summary of all their learnings about SaaS and Cloud from SaaStr Annual this year. They also did an A+ session at Annual with several top India SaaS founders, which you can catch below! Here’s 22 of the most relevant takeaways for India’s SaaS ecosystem.

Scale 207

Scale Sales Hiring Cybersecurity Underperforming Technical Team 207

SaaStr

NOVEMBER 19, 2020

He’d found several good First VP candidates, in particular, a strong first head of marketing and a strong first head of product. But it’s a good question and I thought it might make sense to set out an Ideal VP Hiring Plan for Most SaaS Companies. You need this, once the product gets complex. Plan for it.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. What is marketing-led growth? Let’s dive right in!

Strategy 101

Strategy Marketing Social Media AI Search 101

User Pilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Best practices for effective customer acquisition and product-led growth. In-app strategies for converting free or trial users to paying customers. Personalize your campaigns.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

SaaStr

JULY 7, 2022

He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business. A CFO’s job is to create early signals and warnings of where things are going well and where they aren’t in your business. Mistake 1: Not being honest about your talent.

Scale 212

Scale Sales Hiring Interviewing Engineering 212

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. You have to understand: what people are searching for what their intent is what the product is that you’re building It’s a marrying of company vision and go to market. How is that possible? “You And it worked.

Scale 164

Scale Sales Hiring Scaling Banking 164

SaaStr

SEPTEMBER 12, 2023

A SaaS Founder’s Guide to PR Why PR works, when it doesn’t, and what to expect. Customer success teams are critical for SaaS companies as they own the customer relationship from start to finish, managing up to 75% of revenue through renewals and upsells. Competition In SaaS Leads to A Lot of Things. Or they fail.

Sales Hiring 219

Sales Hiring Technical Advisors Compensation Outsourced Development 219

SaaStr

MAY 14, 2021

No matter how well you are doing post-Initial Traction in SaaS … you can almost always do at least 10-15% better. It’s hard to get that last bit of growth out of the engine. And SaaS is tiring. Because SaaS compounds. But once you finally get that engine going, it does get easier.

Sales Hiring 270

Sales Hiring Scale Engineering Customer Success 270

SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 225

Generative AI AI Technical Review Software Review 225

SaaStr

OCTOBER 17, 2023

Anyone looking to grow their customer success team, or rather, drive growth and NRR, will have some valuable takeaways. Do my customers find value in my product and service? If you don’t know, it’s the hockey stick curve going from $2M to $6M to $18M to $36M and on and on after you’ve found product market fit. Will they renew?)

Scale 164

Scale Sales Hiring Customer Success Scaling 164

SaaStr

AUGUST 25, 2023

Hundreds of thousands of experts are telling you how to succeed in SaaS. SaaStr Founder and CEO Jason Lemkin shares the 10 worst pieces of SaaS advice, excuses, and mistakes founders make, and what to do instead No one has time to have coffee with all of those folks. So if you’re good but not obvious, put it all out there.

Part-Time VPE 174

Part-Time VPE Scale Sales Hiring CTO Hire 174

SaaStr

OCTOBER 22, 2020

Why, for god’s sake, would anyone choose to build another productivity app? We didn’t hire engineers from Google or Facebook; we hired for work ethic and growth potential. Natural Product-Market Fit creates faster and more sustainable growth than artificial. It was a dumb decision. Source: G2.

Sales Hiring 217

Sales Hiring Scale Engineering Product Marketing 217

SaaStr

JUNE 7, 2023

Scaling a tech startup doesn’t come easy, and when you’ve tried all the conventional SaaS advice, it might be tempting to give up. In an eye-opening workshop, WorkRamp CEO Ted Blosser shares how to overcome setbacks, trust your customers, and defy traditional wisdom to carve out a path to growth. Sometimes it can take longer.”

Scale 191

Scale Scaling SMB Marketing 191

SaaStr

DECEMBER 3, 2021

. #11 SaaStr 309: David Skok on The 9 Stage Model To Get A B2B Company To Get Repeatable, Scalable & Profitable Growth. #10 10 SaaStr 211: The Ultimate Guide To SaaS Pricing From Investors @ Benchmark, Matrix, Upfront Ventures & Operators @ Figma, Snyk, and Kustomer. #9 1 SaaStr 221: HBS Sr. . #9 1 SaaStr 221: HBS Sr. . #5

Scale 193

Scale Sales Hiring SMB Benchmarks 193

SaaStr

SEPTEMBER 29, 2023

One of the open secrets behind a lot of great SaaS companies is going multi-product. Jack Altman, CEO and co-founder of Lattice, firmly believes that many more companies should be multi-product, and many should go multi-product earlier than they think. Think of the user journey and the people who are using your products.

Scale 222

Scale Scaling Startup Sales Hiring 222

Tom Tunguz

DECEMBER 28, 2021

2021 marked the second year of COVID and like other crises, the pandemic accelerated change, especially in technology pushing many technologies like SaaS, video conferencing, crypto/web3 deeper into the Perez deployment cycle. Data companies continue to achieve astronomical growth. Metamask counts 10m MAU and Phantom is at 1.5m

Scale 273

Scale Blockchain Banking Machine Learning 273

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

AUGUST 30, 2023

This makes it more important than ever to create products people actually want to use. The expert speakers at Product Drive 2023 will answer these and many more questions. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Scale 104

Scale AI Growth Hacking Innovation 104

Sales Hacker

MARCH 8, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. The smartest companies are embracing Ecosystem-Led Growth, or ELG.

Scale 93

Scale AI Search Social Media AI 93

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 122

Scale Sales Payment Methods Merchant Services 122

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 This is a v2.0 What’s their new CAC Payback Time? New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

User Pilot

OCTOBER 26, 2023

What are growth initiatives? How can you implement them in the SaaS context? What do successful companies do to drive growth ? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. To see how Userpilot helps SaaS companies grow, book the demo!

Acquisition 103

Acquisition Scale Onboarding Marketplace as a Service 103

User Pilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Product Marketing 101

Product Marketing Marketing Social Media Scale 101

Intercom, Inc.

JULY 28, 2022

Growth is arguably the most defining and sought-after trait of technology companies. However, growth is seldom linear, as is all too clear in the current economic climate. But the unpredictability of the variables doesn’t mean you can’t plan for growth.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

User Pilot

NOVEMBER 20, 2023

What is a technical product manager? This is the question that opens our discussion of technical product management. TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. Book the demo to see how it can help your technical product managers.

Management 102

Management Software Development Engineering Market Research 102