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Thanks to Capacity, ChurnZero, Justworks, Strike Graph, and Vouris for Sponsoring SaaStr Annual 2023!

SaaStr

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Get access to corporate-level benefits, seamless payroll, HR tools, and compliance support—all in one place. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.

Scale 224
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Embedded Payments explained: Everything software companies need to know

Payrix

Referral partnerships Often referred to as Integrated Payments , this model connects the payment processing with point-of-sale (POS) system software that can sync with other business-critical systems. This experience allows software companies to monetize payments without taking on the risk and compliance that comes with payment processing.

Payments 147
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Thanks to Cyvatar, Pacific Western Bank, Upzelo, UserGems, and Younium for Sponsoring SaaStr Annual 2023!

SaaStr

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 245
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The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long

SaaStr

Customers don’t expect as much in terms of security, compliance, etc. Don’t need as much sales experience on sales team. Be relentless about building features that increase retention. I don’t see enough SaaS SMB company relentlessly talking about the impact of new features on retention.

SMB 361
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Outrun Your Competition: Best Practices for Accelerating Sales Processes

Longer sales cycles. Slow-moving compliance reviews. Every go-to-market team knows the frustrations that come from a drawn-out sales process. Larger buying committees. How can you speed it up?

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Thanks to Capchase, Intellum, Pilot, SafeBase, and Tilled for Sponsoring SaaStr Annual 2022!

SaaStr

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Let Pilot focus on your financials, so you can focus on your business.

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How to build your Embedded Payments strategy Part 3 | Ep 35

Payrix

However, while certain services, like PCI compliance, are universally essential, others may vary in relevance across different verticals. And then think about your end users’ buying cycle or your sales cycle. Ultimately, it depends on the value added service, your sales model, and your available resources.

Payments 124