User Pilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. In the report, we look into 6 metrics: New user activation rate.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

User Pilot

MARCH 9, 2025

E.g., Test different tooltip designs to find which gets more engagement. This way, when it’s time to define your target audience (Step 3), you’ll have a clearer idea of who to engage with. Send targeted in-app messages with Userpilot , using modals, banners, and tooltips to improve engagement.

SaaS 83

SaaS Social Media Interviewing Software Review 83

User Pilot

MAY 27, 2025

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. This way, users get the help they need, exactly when and where they need it, leading to faster adoption, reduced friction, and higher engagement from day one. moment faster.

Mobile 93

Mobile Technical Review Software Review Systems Review 93

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. Compliance with financial laws Calculating your tax, and then making sure that you are compliant with all the relevant tax laws is something that you have to do often.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

Software Review 105

Software Review Engagement Technical Review Onboarding 105

Payrix

JANUARY 10, 2025

Instead, software platforms should focus on metrics like approval speed, accuracy, and adaptability to changing regulations. And if I streamline onboarding, I keep merchants happy, engaged right from day one. When you’re tasked with ensuring the compliance and safety, there is a tension that this creates. First, identity.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. Document Engagement Metrics. I find these metrics ultra-valuable.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

User Pilot

MAY 27, 2025

Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. We covered everything from features to pricing, along with insights from real users. Lets dive in! What is WalkMe Mobile?

Mobile 76

Mobile Software Review Technical Review Pricing 76

User Pilot

OCTOBER 20, 2024

In this article, we explore the art and science of onboarding automation , and how it can turn that initial spark of interest into a roaring flame of engagement. Trace the customer’s onboarding journey from when they sign up to when they begin engaging with your product. Data security and compliance.

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

User Pilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. So how do you ensure your app is intuitive, engaging, and built for long-term success? These strategies will help reduce churn, improve engagement, and maximize retention. Users expect instant value. Profile startup.

Mobile 59

Mobile Engagement Strategy Underperforming Technical Team 59

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Valuize Consulting

DECEMBER 17, 2024

This article explores why a lifecycle design-driven approach is more effective, how to define ratios based on required customer engagement activities, and the roles that segmentation and automation play in optimizing these ratios. Activity Mapping : Identify the activities that drive success in each lifecycle stage.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

User Pilot

FEBRUARY 12, 2025

More product engagement means a stickier product. Think about Duolingos streak feature users log in daily, but are they actually engaged or just avoiding losing their streak? If your product isnt forming actual habits, your stickiness metric might be a vanity number rather than a sign of success. Great news, right?

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

User Pilot

APRIL 2, 2025

Key capabilities include segmentation, which allows you to group users based on behavior, demographics, or custom properties; custom analytics dashboards, which visualize the metrics that matter most to your team; and screen-level analytics, which show exactly how users interact with each part of your app.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

BetterCloud

JUNE 9, 2025

Finally, the lack of visibility into SaaS usage can create security vulnerabilities through unapproved or outdated applications ( shadow IT ) and hinder compliance efforts. Manual audits and stakeholder interviews: Start by engaging with department heads and key personnel to understand the tools they are using and why.

SaaS 52

SaaS Software Review Technical Review Finance 52

User Pilot

JUNE 16, 2024

Looking for reliable metrics benchmarks to gauge your product performance and inform your decisions? That’s what you can find in Userpilot’s Product Metrics Benchmark Report. Want to improve your key product metrics with Userpilot? It looks into 6 key metrics: User Activation Rate. due to greater agility.

Benchmarks 81

Benchmarks Metrics Sales Recruiting Acquisition 81

USIO

APRIL 22, 2024

By incentivizing engagement and collaboration, Usio fosters a community-driven approach where everyone has a stake in the platform’s prosperity. Actionable Analytics: Data-driven insights are invaluable for optimizing business strategies, and Usio provides SaaS companies with actionable analytics to track key metrics.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Payrix

JULY 17, 2024

Boost user acquisition and retention Keeping your customers within your own environment to process payments gives you the opportunity to drive deeper engagement and create longer-term value for them. An ideal partner will support this process, ensure you’re staying on track to meet your goals, and help you recalibrate when necessary.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

Scytale

AUGUST 13, 2024

That’s why achieving ISO 27001 compliance has become a top priority for organizations serious about safeguarding their information assets. In this guide, we’ll break it all down, exploring the best ISO 27001 compliance software for 2024. Document Control Managing documents effectively is a big part of ISO 27001 compliance.

compliance 52

compliance Software Government Management 52

Scytale

AUGUST 13, 2024

That’s why achieving ISO 27001 compliance has become a top priority for organizations serious about safeguarding their information assets. In this guide, we’ll break it all down, exploring the best ISO 27001 compliance software for 2024. Document Control Managing documents effectively is a big part of ISO 27001 compliance.

compliance 52

compliance Software Government Management 52

Valuize Consulting

NOVEMBER 19, 2024

Proactive Engagement to Minimize Churn Predictive models can highlight at-risk clients by identifying patterns such as declining usage, reduced engagement, or increased support needs. For example, if a model flags a risk of churn, the customer success team initiates a targeted engagement strategy.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

SaaStr

JUNE 13, 2019

The first way is through features: compliance features, security features, Slack uses search. A lot of companies, with their free trials, what they do is, they look at product metrics in order to understand which of the prospective leads are engaging with their product, and they use that to score leads. Trial structure.

Scale 249

Scale Sales Hiring SMB Payment Services 249

How To Buy Saas

MAY 21, 2025

Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates. Cloud ATS solutions typically provide multi-currency and multi-language capabilities , integration with global job boards, and compliance with international regulations (e.g.,

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

MARCH 30, 2025

But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Build a solid social media presence A strong social media presence is one of the most effective ways to create awareness, engage with potential users, and establish credibility in your niche. If its below 1.0,

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

JUNE 29, 2024

Security and compliance (consider building if your company handles sensitive data). Custom analytics dashboards for tracking your key metrics in one place. Security and compliance Security and compliance are critical factors, especially for industries dealing with sensitive information.

Technical Support 105

Technical Support compliance Scale User Experience 105

Valuize Consulting

APRIL 4, 2025

Too often, organizations rely on intuition and high-level metrics. Consider a company that discovers, through time data, that its high-value enterprise clients in the healthcare sector consistently require longer onboarding due to compliance-related complexities. Thats where strategic time tracking becomes a differentiator.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Neil Patel

MARCH 5, 2021

Software for metrics, data management, influencer marketing , security, and video insights are all present on the list. When you spend time and money creating content, investing in ads, and uploading videos to YouTube, you want to be sure the analytics and metrics you receive are an actual reflection of how well you perform.

Payment Methods 142

Payment Methods Payment Services Payments Advertising 142

User Pilot

MARCH 21, 2023

Application metrics are quantifiable measures of product performance. Application analytics uses metrics to make conclusions. Application analytics vs application metrics Application metrics are quantifiable measures that you can use to track and evaluate the performance of your product.

Management 98

Management Technical Review Outsourced Development Mobile 98

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

BetterCloud

MARCH 24, 2025

Monitoring usage and performance metrics: Track key performance indicators (KPIs) such as user adoption, application performance, and data usage. Renewal negotiations and contract management: Proactively manage renewal dates and engage in negotiations with vendors to secure favorable terms. Are we actually using all those licenses?

Management 52

Management Technical Review SaaS Cost optimization & reporting 52

User Pilot

JANUARY 11, 2024

Use progress bars, digital confetti, and other gamification elements to create excitement and drive engagement. Identify key metrics for satisfaction and engagement, and check to ensure you’re hitting your targets. By streamlining onboarding processes and keeping users engaged, you significantly reduce the risk of churn.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

User Pilot

AUGUST 23, 2024

A step-by-step digital onboarding process in banking : Select customer onboarding software with engagement features, analytics, automation, integrations , and compliance certifications. Gamify the customer experience to increase engagement and make onboarding fun. Let’s explore two main ones.

Banking 105

Banking Onboarding compliance Scale 105

How To Buy Saas

MAY 29, 2025

Sephoras Virtual Artist and Amazons product recommender personalize shopping for each user, boosting engagement and sales. In one retail example, a CEO might use an AI tool to draft a summary of key performance metrics or ask a virtual assistant to highlight emerging market trends.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Sales Hacker

JUNE 30, 2022

And McKinsey research shows that digital engagement channels have increased from 5 to 10. There might appear to be compliance at first, but it’s short-lived and surface-level. Identify and communicate clear metrics for ABM adoption. Tracking appointments and engagement from target accounts.

Management 123

Management Marketing Sales Leadership 123

Sales Hacker

DECEMBER 8, 2023

Double-clicking on this with a Zendesk example: Find opportunities to give people the ability to directly engage with the technology as part of the launch. They have a rigorous process to activate the employees with a social kit, which helps tremendously with getting more content impressions and engagements on LinkedIn.

Sales Recruiting 123

Sales Recruiting Generative AI AWS AI 123