SaaStr

FEBRUARY 16, 2022

Without this continual training and education, your company may find itself a victim to the enemy of innovation: inertia. How to achieve this for a product-led company. Product-led companies can face what feel like unique challenges. Create a healthy culture.

Underperforming Technical Team 245

Underperforming Technical Team Company Culture Customer Success Product Marketing 245

Intercom, Inc.

APRIL 29, 2021

We have to sell it a little bit and tie it with business impact to get that buy-in, but it was not terribly difficult because of the company culture. Onboarding during a pandemic.

Content Marketing 118

Content Marketing Innovation Scale Marketing 118

SaaStr

NOVEMBER 8, 2022

You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. . Remaining open to new ideas and continuing to learn from other innovative humans will go a long way toward building and retaining a high-performing team. .

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Acquisition Company Culture 222

Intercom, Inc.

DECEMBER 21, 2021

We continued to adjust to working from home , and our company culture evolved accordingly. Thoughts on innovation. Innovation – that is, doing something new, different, and better – is something that’s inherently linked to technology. We hit a huge milestone as our ARR grew well past $200M. Sharing Intercom’s Values.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

SaaStr

AUGUST 1, 2022

From discovering problems their competitors weren’t touching to evolving their entire buyer persona, it’s no secret that adaptation and innovation were key factors in Red Points’ success in climbing to the top. . Embed innovation into your team’s DNA. Don’t stop at product evolution, but continuously innovate your processes.

Underperforming Technical Team 217

Underperforming Technical Team Marketing Innovation Investment 217

SaaStr

JUNE 13, 2021

When you’re bringing an innovative product to fruition, it requires a business model that’s built for it specifically. If you are going with a bottom up sales method, the product must work powerfully at the individual level, work better with multiple people, and provide a bigger benefit when implemented company-wide.

Scale 180

Scale Scaling Business Model Company Culture 180

SaaStr

MAY 10, 2022

Companies that capitalized on these unique circumstances, however, have emerged stronger than ever by innovating new ways to sustain their business. Lean into your vision, mission, and culture. Put your employees and customers first by pivoting to meet their needs through innovative solutions. Discover opportunities.

Travel 209

Travel Revenue Underperforming Technical Team Scale 209

SaaStr

AUGUST 8, 2021

It’s important to have a strong culture. Your company culture is similar to your brand. Chime requires regular approvals from the FDIC and banking institutions, but they balance these restrictions with product innovation that doesn’t run contrary to the rules. Be solid with the basics.

Banking 262

Banking Social Media Company Culture Innovation 262

SaaStr

MARCH 5, 2022

Despite their founders’ ambition and good intentions, any innovative idea that results in millions of dollars in revenue and funding is bound to come with growing pains. Over time, however, they grow beyond their roots of half a dozen founders plotting their company’s future in a sparsely furnished room.

Startup 259

Startup Leadership Innovation Scaling 259

Intercom, Inc.

NOVEMBER 9, 2021

You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features. “You grow into the big, bloated company once you stop being a startup” This talk I gave at Web Summit 2021 is about pushing back against that.

Startup 257

Startup Scaling Innovation Company Culture 257

SaaStr

MAY 27, 2023

The fact of the matter is, when you’re innovating, there’s a lot that neither you, nor the customer, have fully thought through or anticipated. It’s especially tough when you’ve become close friends, or the person really embodies the company culture. What business outcome will this help you achieve?

Technical Review 186

Technical Review Leadership Company Culture Startup 186

FastSpring

SEPTEMBER 8, 2020

The company is well-positioned to succeed in the global market with a robust platform, strong brand, and hard-working team. FastSpring has a long track record of innovation and growth that I am excited to start contributing towards in my role as Chief Financial Officer.

Business 105

Business Company Culture Leadership Innovation 105

Intercom, Inc.

APRIL 4, 2022

Reflecting on my experience, I’ve pulled together a non-exhaustive list of the things that make Intercom’s culture unique. I’ve encountered elements of this list on other engineering teams, but Intercom has achieved a unique balance when it comes to company culture that’s helped me to learn quickly and reach new stages of development.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

Sales Hacker

APRIL 5, 2021

Overcoming this bias, or being aware of it, can be complicated when finding candidates that also fit within the company culture. Culture fit. Company culture is the glue that holds a company together. Company culture redefined.

Sales Hiring 92

Sales Hiring Sales Recruiting Company Culture Interviewing 92

FastSpring

NOVEMBER 19, 2020

We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams. We see this trend creating the need for a new approach to software commerce, which has led us to today’s exciting announcement. FastSpring Acquires SalesRight.

Payment Methods 81

Payment Methods Payment Solutions SaaS Payments Software 81

SaaStr

MARCH 29, 2023

Understand what makes you different Innovation and differentiation are critical. When starting and scaling a company, it’s important to keep returning to what makes you unique. Having this list ready will serve you well when you’re considering hiring for a role.

Sales Hiring 185

Sales Hiring Scale Strategy Metrics 185

Buffer Resources

DECEMBER 14, 2023

Share company culture and employee highlights Showcase your company's culture, values, and team members through a carousel. It creates a sense of community and shows that the company values its employees. This can help to attract potential employees and customers who value a strong, inclusive company culture.

Social Media 117

Social Media Payment Methods Payment Solutions AI Search 117

OpenView Labs

DECEMBER 22, 2021

Most companies delegate this to user research, annual surveys or maybe the founder’s gut. Company culture is a main driver of innovation. Postscript (an OpenView portfolio company) has skillfully navigated the myriad talent market challenges by leading with culture. It’s not enough.

Scale 73

Scale Cybersecurity Entrepreneurship PayPal 73

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Trends 57

Trends Compensation Innovation Startup 57

Intercom, Inc.

SEPTEMBER 7, 2021

This is imperative to a positive company culture, as well as higher team morale. We believe that with more practice, accountability, and team involvement, we’ll be able to fully appreciate all the business benefits of a more involved, engaged support team: greater innovation, higher productivity, and better team morale.

Leadership 129

Leadership Company Culture Customer Support Innovation 129

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Development 52

Development Compensation Innovation Startup 52

OpenView Labs

FEBRUARY 18, 2021

They of course don’t mean you should literally do nothing—the idea is that instead of spending all day in meetings and email, innovators should invest their time reading everything they can get their hands on. However, the audience to whom the presenter was speaking was not at all comfortable with what their culture saw as a free-for-all.

Company Culture 78

Company Culture Systems Review Interviewing Scaling 78

User Pilot

JULY 17, 2023

The main goals of a product team structure are to support cross-functional collaboration, drive innovation and ensure efficient product delivery. Each team can end up working in its own silo and not benefit from the innovation and experience of other teams. Company size and resources. Company culture.

SaaS 88

SaaS Scale Leadership Customer Lifetime Value 88

OPEXEngine

JANUARY 13, 2021

Company culture: Remote work opens some of the barriers to increased diversity. As OPEXEngine launches its 15 th year of benchmarking software and SaaS companies, we are seeing new benchmarks as companies adapt to the new normal. Greater recognition of work/life balance for all employees.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

BetterCloud

MAY 20, 2020

This funding helps fuel continuous product advancements & innovation. This funding round will help us continue to achieve the vision of being the leader in SaaSOps, enabling companies to discover, manage, and secure their cloud applications in a best-of-breed world.

Company Culture 69

Company Culture Cloud Finance Innovation 69

SaaStr

MAY 31, 2021

The innovative products we build today may well not be around once we’re 100. I’ve built products that saved lives, and ones that created categories. That’s not really what I think about so much. It’s the team and the journey you’ll remember. But hopefully, some of the team will still be there.

Sales Recruiting 328

Sales Recruiting Sales Hiring Scale Branding 328

Neil Patel

AUGUST 13, 2020

Cubicle Ninjas uses a strategic combination of design and technology to develop innovative, inspiring, and one-of-a-kind branding design paired with the mobile apps and websites brands need to stand out in our online world. Aligned company culture and core values.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

Sales Hacker

JUNE 23, 2021

The most innovative sales leaders work with our team of content specialists to write cutting-edge content for intrepid sales professionals. Best article to read: RevOps is taking over how B2B SaaS companies look at sales. Content and company culture. Revenue operations. Sales enablement. Automating your lead generation.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

SaaStr

JUNE 14, 2023

We’ll explore key aspects such as building customer relationships based on trust and honest feedback, defining company culture amid rapid growth, and hiring strategies that prioritize team chemistry over expertise. Focusing on team chemistry while hiring people outside your field is significant. I hired nice crazy people.

Scale 211

Scale Artificial Intelligence Technical Review Software Review 211

FastSpring

OCTOBER 23, 2018

Behind all of our favorite apps, software,—even everyday items like our headphones, there’s a hard-working product team driving innovation and developing the products we love. I know I’ve experienced a variety of strategies and techniques during my time at companies like Procore Technologies and PayJunction.

Scale 61

Scale Sales Hiring Technical Review Leadership 61

Valuize Consulting

NOVEMBER 3, 2021

When determining how to incorporate your company’s values and purpose into your Employee Experience strategy, ask your colleagues the following questions: How is our company culture expressed in our onboarding and onboarding processes? How does our culture appear in an employee performance review and other day-to-day activities?

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Totango

JANUARY 28, 2020

While tracking purchases and revenue is an important element of customer retention management, it is even more valuable to cultivate a company culture that revolves around what your team can do for your customers. Request a demo to experience our innovative software firsthand.

Retention 87

Retention Management Technical Review Software Review 87

Totango

JANUARY 28, 2020

While tracking purchases and revenue is an important element of customer retention management, it is even more valuable to cultivate a company culture that revolves around what your team can do for your customers. Request a demo to experience our innovative software firsthand. Focus on relationships, not transactions.

Retention 85

Retention Management Technical Review Software Review 85

OPEXEngine

FEBRUARY 16, 2021

Remind your team of your Vision, Mission, and Culture. If we believe in collaboration, innovation, customer success, and teamwork, then that’s who we are.” If you have a strong company culture, it will continue to guide team members and keep them engaged—even during stressful times. Support Each Other.

Technical Review 69

Technical Review Company Culture Leadership Innovation 69

Intercom, Inc.

MARCH 15, 2018

I hosted Will on our podcast, where we talked about how he keeps his team innovating, hiring generalists vs. specialists, managing in a high growth environment and more. Making the shift from maintenance to innovation. We’ve moved more and more towards having specialists in certain high-leverage spots across the company.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

FastSpring

MAY 20, 2019

Making the “right” decision will depend on your particular setup, as well as your company culture and your anticipated growth in the future.

Outsourcing Services 72

Outsourcing Services Payment Methods Payment Solutions Outsourced Development 72

SaaStock

FEBRUARY 18, 2019

Our agenda will feature 150+ speakers from the most impactful and innovative SaaS companies across the globe, with content carefully tailored to the needs of our audience across stages with distinct personalities.

SaaS 40

SaaS Company Culture Innovation Branding 40