Frontegg

MAY 23, 2025

The development of Time-based OTPs (TOTPs) further improved upon HOTP by eliminating the need for user action to increment counters. Developers must implement careful checks and potentially offer feedback mechanisms for users facing time-related issues. In such cases, they relay the token immediately to gain access before it expires.

Underperforming Technical Team 52

Underperforming Technical Team Cybersecurity Mobile Education 52

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sales teams that invest in remote selling and sales intelligence tools will continue to outperform their peers. READ THIS: Selling From Home?

Sales Hiring 132

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 132

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 187

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 187

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Coming from a communications background helped me in ways that nobody really foresaw.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

BetterCloud

JANUARY 15, 2025

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. Stolen credentials: Stealing user access permissions or exploiting weak passwords, is another threat to all organizations. But whats in them?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Intercom, Inc.

APRIL 23, 2019

Just keep in mind that onboarding at its core is a learning process, so use these well-known education techniques to teach users and build their confidence: 1. A poor onboarding experience can lead to refunds or cancellations that you can’t afford. Team Onboarding templates. Here’s the proof. Start simple.

Onboarding 199

Onboarding Strategy Underperforming Technical Team Outsourced Development 199

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Underperforming Technical Team 165

Underperforming Technical Team Scale Benchmarks Sales 165

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Scytale

JUNE 20, 2025

A great pen test report outlines critical vulnerabilities, their impact, and provides actionable remediation steps for your team. Penetration testing , also known as pen tests or “ethical hacking,” tells the bad guys where to stick it by using their own tactics against them. What’s a pen test again? Easy enough?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Development Team Review Systems Review 52

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? It represents a broad set of industries, including manufacturing, utilities, communications, consumer goods, and healthcare. Someone who understands the unique challenges of iOS and Android development, including offline-first applications.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

User Pilot

APRIL 22, 2024

Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. This type of analysis helps identify which features contribute positively to your product’s value and which might be redundant or underperforming.

Underperforming Technical Team 105

Underperforming Technical Team Software Review User Experience Retention 105

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

Incredo

DECEMBER 12, 2019

Why software reviews are your best friends and why you need them? #1 Bad reviews teach, good reviews sell Not all of your reviews will be positive. Bad reviews point out to your weaknesses, helping you better your customer support, product, onboarding, whatever issue they address.

Software Review 37

Software Review Systems Review Software Social Media 37

Totango

NOVEMBER 14, 2019

It defines how you and your customer communicate, establish common goals, and begin the customer journey. Above all, it is an educational process. By implementing customer education best practices that drive the onboarding process, you will set your customers—and your enterprise— up for success. Why Onboarding Matters.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. Communicate frequently and clearly with customers about the transition. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

SEPTEMBER 2, 2024

Customer-led growth focuses on using customer insights to drive overall business growth, including product development, acquisition strategies, and customer retention. Create educational content to teach users how to get the most out of your product. It helps build customer retention and brand loyalty.

Marketing 111

Marketing Underperforming Technical Team Education Interviewing 111

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. However, most customer churn falls under one of four categories: Bad product-customer fit Several factors could lead to a poor product-customer fit.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

Sales Hacker

AUGUST 11, 2021

Building trust means understanding your buyer’s business, empathizing with their challenges, and educating them on where you can help. We worked with Outreach’s sales and marketing teams to build a list of our top hundred accounts from our ICPs and key account lists. The bad news is that there’s no easy way to do this.

Scale 128

Scale Underperforming Technical Team Leadership Education 128

SaaStr

JULY 22, 2019

That’s not a bad start. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. It’s marketing and product that have become increasingly important in terms of how we communicate to customers what’s new in the product.

Scale 230

Scale Scaling Sales Hiring Underperforming Technical Team 230

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 253

Merchant Services Scale Sales Recruiting Sales 253

Teamgate

JULY 1, 2020

And as a marketer, your job isn’t just to sell them a product but to educate them about their problem. . Therefore, if you’re educating your prospects, dress the problem for your prospects. Every product has its own strength and weakness. In this 21st century, nobody wants to feel he’s been sold to.

Content Marketing 124

Content Marketing Scale Underperforming Technical Team Marketing 124

User Pilot

MARCH 21, 2024

Demographic data includes characteristics such as age, gender, education, and job. SaaS companies utilize a variety of customer profile templates, including: The Simple Customer Profile Template focuses on key customer details, aiding in tailoring communications and strategies for impactful, personalized interactions.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

Sales Hacker

NOVEMBER 22, 2019

We use it to explore over 50 data fields each day, research up to 20,000 leads every week, and constantly make content for email-outreach campaigns and customer communication. In the world of sales development, nothing stays a novelty for long. Generic sales emails are just as bad. That’s just the tip of the iceberg.

Social Media 130

Social Media Technical Review Sales Underperforming Technical Team 130

Neil Patel

OCTOBER 4, 2020

This position is typically achieved by that company producing content that educates, solves industry problems and demonstrates superior expertise. Is the content insightful and communicated in a clear and concise manner (this also affects how they will communicate with you)? A Well-rounded Team. Clear Communication.

Artificial Intelligence 145

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 145

Sales Hacker

SEPTEMBER 24, 2022

There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. For your team, the goal is to share more information about your products without appearing overly promotional. For your team, this step is about making your prospects realize they need your products or service.

Sales Funnel 131

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 131

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

User Pilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. He’s had a hand in some of tech’s biggest success stories, including Hewlett-Packard, Netscape Communications, and eBay. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?

Management 105

Management Underperforming Technical Team Innovation Consulting 105

User Pilot

JANUARY 16, 2024

Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems. You also risk having web pages with confusing navigation, leading to a bad experience for visitors. This will confuse users and result in a poor UX experience.

Underperforming Technical Team 105

Underperforming Technical Team User Experience Onboarding Mobile 105

Aaron Beashel

OCTOBER 31, 2016

During his time at Salesforce, Alex was fortunate enough to work directly with Salesforce co-founder and CEO Marc Benioff, and together they utilised a framework Benioff himself devised called the V2MOM to align and manage the Service Cloud team. It was game-changing for the company, and for each team that implemented it.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 213

Underperforming Technical Team Sales Hiring SMB Enterprise 213

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. Coding bootcamps are significantly cheaper than most undergraduate educations.

Payment Methods 141

Payment Methods Cybersecurity Artificial Intelligence Payment Solutions 141