SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform enables the two sides to better communicate via social media and messaging. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Blulogix

FEBRUARY 16, 2024

Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems. The tools should offer flexibility to customize workflows and communication based on your business needs.

Payments 52

Payments Payment Services Revenue Management 52

The Marketing & Growth Hacking Publication

APRIL 2, 2019

We now stream our favorite TV shows commercial-free, pay a premium to subscribe to non-interrupted music services and podcasts and go online to read magazines and get our news. The introduction of wireless technology combined with the massive adoption of mobile devices has revolutionized how we communicate. Take shopping, for instance.

Communication 40

Communication Outsourcing Services Social Media Outsourced Development 40

How To Buy Saas

APRIL 8, 2024

These services ensure that your organization has the resources it needs to keep up with the latest healthcare standards. These services can lead to higher revenue and business expansions. The services are provided for a fraction of the cost of in-house staff. They also have access to the latest technology.

Outsourcing Services 40

Outsourcing Services Payment Services Healthcare Payments 40

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

User Pilot

OCTOBER 22, 2023

Three kinds of webinars are obvious options for increasing engagement: product onboarding webinars, ongoing product education (and upselling), and webinars announcing large product releases. Not only do they provide a platform to educate, update, and communicate with your users, but they also bring a human touch.

Engagement 99

Engagement SaaS Onboarding Marketplace as a Service 99

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. This stuff is hard!

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. His background spans leading customer success, onboarding, support as well as training and education teams. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

FastSpring

APRIL 13, 2023

But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate. And it’s usually around communication of their products. It starts with self service. It’s a better way of communicating. How do I know this?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. Educate your target audience.

Payment Methods 111

Payment Methods SaaS Payments Payment Services Sales 111

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Managing your support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Neil Patel

APRIL 20, 2021

Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. Until that happens, you’ll find it difficult to sell your actual products or services. Your responsibility is to educate others’ human minds as you convey your brand’s core message. That’s not the case.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Neil Patel

AUGUST 4, 2021

If you’ve been creating educational content on your blog, your best bet would be to start with educational video content and see if that resonates with your audience in the same way. When choosing what type of content to make, study the three types of widely-recognized video in the marketing community: 1). Educational Videos.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

FastSpring

NOVEMBER 14, 2019

It’s important to remember that software can be any solution or service that is powered by code. Audio has always been a powerful medium for communicating messages. Traditionally, developers would list their games on marketplaces or work with publishing studios to get their titles in retail stores.

Marketplace as a Service 67

Marketplace as a Service Software Engineering Software Development 67

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Sales Hacker

JANUARY 23, 2019

When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s how it broke down: Marketing took on the work (and responsibility for) buyer personas, lead quality, and better positioning of Sales teams in the marketplace. Not the message, I am sure, they were meaning to send.

Strategy 88

Strategy Marketing Marketplace as a Service Sales 88

User Pilot

MAY 23, 2023

For example, a chatbot that solves a high percentage of queries frees up the time of your customer service reps. Create AI-generated videos to increase customer education What is this? Provide timely self-service support through AI chatbots What is this? There are a few options on the marketplace to consider.

Artificial Intelligence 82

Artificial Intelligence AI SaaS Payments Payment Solutions 82

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. But what is product innovation in the first place? And how does it play out in real life? The same holds true for documents. Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 2 Instant access to service for the customers. . #2

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

OpenView Labs

MAY 12, 2020

loyal customers, how the company differentiates its brand in the marketplace, and why they founded a thriving user community. Small businesses or teams who adopt it self-service. This isn’t just about making educated guesses about a surface demographic. Notion: A small company with a big audience.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

How To Buy Saas

SEPTEMBER 29, 2023

It is 2023, and AI-powered chatbots are out to revolutionize the world of communication. Ever since its launch in beta form in September 2022, it has become one of the most popular character-based chatbots that can help in various forms like entertainment, customer service, and education. 1 What is Character AI?

Artificial Intelligence 52

Artificial Intelligence AI Search Entertainment AI 52

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 173

Scale Scaling Sales Hiring Underperforming Technical Team 173

Intercom, Inc.

MAY 31, 2018

Nobody in my family was ever an entrepreneur or received a high education. Our tool dramatically improves salespeople’s productivity, improves how well and how much they can communicate, and ultimately increases the deals they close while eliminating as much manual data entry as possible. What kinds of questions did you ask?

Startup 223

Startup Forecasting Sales Communication 223

SmartKarrot

OCTOBER 13, 2023

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Whether it’s pre-empting a service issue or rolling out a timely promotional offer, predictive analysis helps businesses stay one step ahead, ensuring customers feel valued and understood.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

Valuize Consulting

MARCH 24, 2022

The customer value hierarchy aims to eliminate this misunderstanding and create a universal language that facilitates cooperation and communication between your teams and drives value for your customers. Download The Ultimate Guide To Uniting Pre-Sales And Post-Sales.

Revenue 52

Revenue Scale Marketplace as a Service Customer Success 52

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. And that growth was really exciting, but 12,000 there’s a lot of people, communication gets harder and I just wanted to be able to build something. Really legitimately huge market.

SMB 180

SMB Scale Startup Marketplace as a Service 180

Sales Hacker

APRIL 21, 2021

I turned to sales for a technical recruiting agency and project management services. You will also need to be skilled in communicating with stakeholders about important processes and rules. Deep understanding of ASC 606 (the newest revenue recognition standard for companies that contract goods and services with customers).

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaSHolic

DECEMBER 2, 2021

You might think that you have a relatively easy-to-use service because you know what it is meant to do. Communication in business development is crucial; this fact holds true for customer onboarding as well. There are plenty of tools in the marketplace for this specific exercise. Don’t Be Afraid To Educate Contextually.

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

Sales Hacker

MARCH 2, 2020

You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Old-school communication tools haven’t gone out of style, in fact they’re you’re most powerful resource. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Creditas is an online marketplace for asset-backed consumer loans. The platform is intended for use in the industries of e-commerce, consumer goods, education, real estate, and insurance and finance. Wabbi Software S.A.,

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10