SaaStr

MAY 19, 2022

Organize AMA sessions with the leadership. It’s the people working together who make a company, not just the leadership.”. As a small company, you can not compete with tech giants in terms of compensation alone. Culture: Culture doesn’t come from mottos and reminder emails, it comes from people.

Development Team Review 248

Development Team Review B2C Compensation Technical Review 248

Buffer Resources

SEPTEMBER 11, 2023

Here are some examples of soft skills: Communication: The ability to clearly and concisely communicate with others, both verbally and in writing. Leadership: The ability to motivate and inspire others to achieve a common goal. These engagements can be a rich source of keywords and demonstrate your thought leadership.

Sales Recruiting 134

Sales Recruiting Sales Hiring Scale Social Media 134

Intercom, Inc.

SEPTEMBER 7, 2021

This is imperative to a positive company culture, as well as higher team morale. If only senior leadership is involved in decision making, it increases the risk of stagnation. That means that leadership asks for input on a few options via polls in Slack or Google Forms. Secondly, it offers fresh business ideas.

Leadership 129

Leadership Company Culture Customer Support Innovation 129

Intercom, Inc.

JUNE 9, 2020

With that comes the need for clear communication and open dialogue with customers and employees alike. We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis. Make decisions quickly.

Strategy 197

Strategy Business Scale Communication 197

Neil Patel

AUGUST 28, 2020

From strategic ideation and leadership to account management and execution specialists, ask for the team who’ll work with you to achieve your goals. Industry-specific Thought Leadership. A Crisp-clear Company Culture. An SEO company may have the unique expertise you seek and all the characteristics listed above.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

SaaStr

APRIL 5, 2020

And that’s leadership. I’ve seen incredible leadership across almost every CEO I work with closely. Even with the best of communication, it can be really hard on everyone 70 Days In to keep changing tactics. Leadership Rapidly Evolves and Changes. Sorry, what’s our messaging again?

Leadership 244

Leadership Travel Churn SaaS 244

SaaStr

APRIL 20, 2022

Recently, Katwan took her leadership team on an off-site trip to Napa. Be intentional about the culture you want to build by keeping an open line of communication, being accessible, celebrating success, and leading with empathy. These connections go a long way in team-building and efficient cross-functional collaboration.

Sales Hiring 225

Sales Hiring Scale Retention Sales 225

Intercom, Inc.

SEPTEMBER 17, 2020

The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies. When popular culture breeds company culture.

Technical Review 210

Technical Review Company Culture Business Model Sales Hiring 210

SaaStr

JUNE 23, 2023

Video was everywhere in the consumer marketplace, but at work, people were still communicating through Outlook, and Slack was new on the scene. As you grow, you build a team that adopts that mindset, growing the company culture alongside the business. The idea they chose: To bring video to the workplace.

Startup 218

Startup Company Culture Marketing Communication 218

Totango

JUNE 10, 2022

Most organizations are active on LinkedIn beyond marketing activities to promote hiring, share tidbits of company culture externally and to collaborate. I would start with liking other company posts, re-posting where appropriate and sharing your thoughts on them. I work to relay this overall sentiment to leadership.

Customer Success 102

Customer Success Scale Sales Hiring Leadership 102

User Pilot

JULY 17, 2023

Navigating the corporate landscape to secure the leadership’s buy-in and resources is a big part of their job. They collect customers’ expectations and requirements and communicate them to the team. Product ops ensure that all teams and stakeholders communicate effectively and have the necessary data. Company culture.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

Intercom, Inc.

JUNE 9, 2021

It’s more difficult to communicate the way we work and the nuances of our culture. We provide our new hires with self-serve evergreen resources and walk them through our learning management system, our communication platforms, and other company-wide tools. We’re still remote, and guess what? Support elements .

Onboarding 253

Onboarding Sales Hiring Scale Systems Review 253

Intercom, Inc.

FEBRUARY 25, 2021

CX teams wear a lot of different hats – they have to be problem-solvers, project managers, good listeners, and excellent communicators. And so, it’s crucial that companies design employee experiences that support and empower them. Annette: I think it starts with the company culture to begin with.

Scale 211

Scale Consulting Interviewing Customer Support 211

OpenView Labs

MARCH 24, 2021

If you’ve gone through the process of pinpointing what’s missing, communicating it clearly, and nothing is changing, then the longer your wrong hire sticks around, the bigger the negative impact will be for your startup. Your company culture is created and reinforced by the words you use and your actions that back them up.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

SaaStr

APRIL 16, 2020

As for Carolyn, prior to joining PagerDuty she spent 5 years as the GM of Method Communications San Francisco Office and before that spent time on the other side of the pond with a close to 7-year stint at Orange as Head of Corporate PR and Head of US Communications. How do you communicate for impact? Communications.

Scale 177

Scale Underperforming Technical Team Leadership Branding 177

SaaStr

SEPTEMBER 24, 2019

If you told me there was an employment strategy that would improve my company’s employee retention, hiring, and productivity — yet I ignored it — I bet you’d question my leadership. . Building a strong and productive company culture has been a long-time priority of mine, as well as many of my fellow colleagues.

Business 154

Business Software Engineering Company Culture Retention 154

SaaStr

OCTOBER 10, 2022

Jon Perera, CMO at Highspot, says the place to start is sales and marketing alignment—a system that aligns strategy, communication, execution, and goals between the two departments. The relationship you see at the top sets the model for the whole company.”. How do you go about driving efficient growth? . Deliver one narrative.

Scale 280

Scale Sales Hiring Marketing Venture Capital 280

Neil Patel

OCTOBER 4, 2020

Thought Leadership. Thought leadership describes the esteem and authority a company is held in in a particular industry. This position is typically achieved by that company producing content that educates, solves industry problems and demonstrates superior expertise. Clear Communication. A Solid Client List.

Artificial Intelligence 136

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

Sales Hacker

JUNE 10, 2021

Leadership. Here are a few traits the recruiting team actively looks for: Leadership – Have they been in leadership/responsibility positions in school? Leadership/Strategy – Do they have any entrepreneurial experience? Ambition – Do they ask questions about growth within the company? Positivity.

Sales Hiring 104

Sales Hiring Sales Recruiting Sales Interviewing 104

SaaStr

OCTOBER 4, 2019

What tool stack do they have to ensure seamless communication between remote and non-remote? How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Where are the challenges? What must one always do? *

Scale 134

Scale SMB Technical Review Software Review 134

Buffer Resources

SEPTEMBER 11, 2023

Here are some examples of soft skills: Communication: The ability to clearly and concisely communicate with others, both verbally and in writing. Leadership: The ability to motivate and inspire others to achieve a common goal. These engagements can be a rich source of keywords and demonstrate your thought leadership.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

OpenView Labs

APRIL 21, 2020

As companies scramble to adjust to a dispersed workforce, internal communication and team management have rocketed to the top of the priority list. Even companies that know how to manage remote teams are struggling to help employees maintain productivity while dealing with constant distractions and anxiety.

Leadership 52

Leadership Communication Company Culture Consulting 52

FastSpring

OCTOBER 23, 2018

I am listening to input from a variety of sources—Customer Success, Marketing, Sales, Engineering, and the leadership team—in order to develop the product roadmap that covers all of the plans for building the features customers will love. The open communication helps foster a sense of ownership and motivation to do my best work.

Scale 64

Scale Sales Hiring Technical Review Leadership 64

Sales Hacker

JANUARY 27, 2020

Your organization has a unique culture. And as a leader, it’s your responsibility to lead by example and help shape the company culture. So, how do you know if you’re doing the right things as a leader to make your sales culture an asset, rather than a liability? It’s easier than you may think to get culture wrong.

Sales Hiring 84

Sales Hiring Underperforming Technical Team Sales Leadership 84

SaaSX

AUGUST 9, 2020

Strategic planning is an area that many startup leadership teams struggle with. It’s often something companies want to do but don’t make time for. Until you have gone through a few cycles of planning, it can be hard to create the discipline to do it in your company. Step 5: Communicate.

Startup 59

Startup Systems Review Leadership Communication 59

SaaStr

FEBRUARY 4, 2020

In addition to being good, it has to be well communicated to everybody in the organization and we’ll come back to that. You’re passionate about diversity and you hire an all white male leadership team. And challenge directly can also be interchanged with communicate crisply. The second is empathy.

Scale 178

Scale Underperforming Technical Team Scaling Leadership 178

Scytale

DECEMBER 5, 2023

It’s a powerful way of communicating exactly how seriously you take information security while giving the peace of mind that you’ve taken effective measures to protect customer data and prevent breaches, data leaks and other data security mishaps that could wreck your reputation.

compliance 52

compliance Scale Software Review Technical Review 52

SaaStr

MAY 3, 2023

Having high expectations for leaders doesn’t mean you have to be mean about it, and leaders who aren’t living up to your standards and embodying the company’s values make everyone suffer. Communicating Expectations To Leaders You must provide tangible, measurable behaviors and expectations for your leaders when you have high standards.

Sales Hiring 180

Sales Hiring Scale Pricing Customer Success 180

Intercom, Inc.

OCTOBER 26, 2021

Step 1: Create a scalable hiring profile that reflects your company’s values. Whether you’re bringing on your tenth or hundredth salesperson, you need to discuss the “must-haves” with your leadership team. Start with your non-negotiables. Your non-negotiables are your core values and ways of working.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Sales Hacker

DECEMBER 19, 2022

According to MarketSource, leaders consistently struggle with developing a sales culture. Talent erodes quickly in a toxic environment, and many job hoppers flee for the promise of better culture elsewhere. About 15% of sales representatives listed “company culture” as their main reason for changing jobs, according to Xactly.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

SaaStr

AUGUST 15, 2022

communicate it effectively for investors to believe in it and provide you with the capital needed to bring it to life. . Solidify your positioning and communicate it to your customer through the right marketing channels. Knowing how to get funding as a start-up is an invaluable skill. You have the vision, but you need to ?communicate

Scale 208

Scale Marketing Scaling Communication 208

Buffer Resources

SEPTEMBER 5, 2023

“The best validation is seeing our employees internally share that content, feel proud about it, and validate company culture,” she says. But for Chi, the greatest joy comes from producing work the team is proud of. “The intangibles are just as important to keep track of because likes are not everything!”

Social Media 111

Social Media Sales Hiring Branding Technical Review 111

Intercom, Inc.

DECEMBER 9, 2020

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Leadership during the COVID crisis. Balancing executive management and boardroom leadership. How has company communication changed in a remote-first environment?

Leadership 129

Leadership Company Culture Communication Engagement 129

Valuize Consulting

NOVEMBER 3, 2021

When determining how to incorporate your company’s values and purpose into your Employee Experience strategy, ask your colleagues the following questions: How is our company culture expressed in our onboarding and onboarding processes? How does our culture appear in an employee performance review and other day-to-day activities?

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Mucker Capital

SEPTEMBER 7, 2023

The webinar delved into the crucial topic of company culture for early-stage startups. By embracing this framework, leaders can transform their organizations into proactive agents of culture, charting a course defined by deliberate action rather than passive contemplation.

Scale 52

Scale Company Culture Scaling Leadership 52

OpenView Labs

APRIL 6, 2021

A robust, vibrant, living company culture needs strong feedback loops. Putting out a survey that’s genuinely meaningful to your employees, leadership team, and yourself requires the help of trained professionals. The quality of the answers to these questions reflects the strength of your company culture.

Scale 53

Scale Company Culture Sales Hiring Systems Review 53

SaaStr

JULY 25, 2021

So let me start with the basics on like, what do you look for when you have to hire someone in a sales leadership role, what do you look for? So the tricky part is knowing how to sell low to get adoption and kind of usage, but also selling high to kind of really communicate the economic value of making an investment in MongoDB.

Sales Recruiting 252

Sales Recruiting Sales Hiring Scale VP of Engineering 252