Totango

NOVEMBER 6, 2020

When SAP, one of the world’s largest enterprise software companies, went in search of a way to improve customer retention and expansion, they chose a data-driven customer engagement model. Steps to Successful Data-Driven Customer Engagement. Steps to Successful Data-Driven Customer Engagement.

Engagement 48

Engagement Data Scale Customer Lifetime Value 48

Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. We leave no stone unturned when it comes to data privacy. Data is kept safe at rest and in transit.

compliance 138

compliance Data Software Review Scale 138

User Pilot

MAY 22, 2024

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. It helps increase customer loyalty , brand awareness, conversions, and engagement. Salesforce Marketing Cloud. Comes with a free CRM for attracting and engaging users.

Software Review 98

Software Review Technical Review Software Systems Review 98

CloudKettle

AUGUST 9, 2023

You’ve likely been hearing a lot lately about the importance of building a zero-party data strategy. At CloudKettle, we’re constantly thinking of ways that we can help our clients build engaging customer experiences that allow them to collect valuable zero-party data using Salesforce Marketing Cloud.

Cloud 52

Cloud Development Marketing Engagement 52

User Pilot

APRIL 25, 2024

Are you struggling to make sense of complex data for better business strategies? Enter augmented analytics—a blend of AI and machine learning that’s revolutionizing how we gather interactive, valuable insights from data , with ease, irrespective of technical skill.

Artificial Intelligence 52

Artificial Intelligence Data Machine Learning Data Analysis 52

SaaStr

MARCH 15, 2021

. “Demo-Driven Revenue Acceleration: 3 Ways to Use Product to Engage and Scale with Demostack” This session on how to really do demos proved pretty popular. #3. or Really, #1) “State of the Cloud 2021 with Bessemer Venture Partners” This annual SaaStr tradition with Bessemer Venture Partners is better than ever.

Cloud 139

Cloud CTO Scale Venture Capital 139

User Pilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. What is data democratization?

Data 78

Data Technical Review Government Data Analysis 78

How To Buy Saas

MAY 2, 2024

Through the various robust features that Interakt offers, you can create compelling marketing strategies to generate more engagement and ROAS. Manage Interactive Voice Response (IVR) type FAQs to promote better customer engagement. Offers advanced WhatsApp marketing campaign analytics to track conversion and revenue earned.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Neil Patel

DECEMBER 1, 2020

Data visualization tools turn a whole mess of numbers into a crisp image that says it all. With the right product, you can take command of overwhelming amounts of data to tell a clear and compelling story, while leaving your audience with a visual that resonates long after your presentation concludes. Don’t worry. Connectivity.

Data 141

Data Software Review Scale Technical Review 141

SaaStr

FEBRUARY 16, 2024

Enterprise technology spend has remained resilient , with Cloud spend tripling over the last year. The first era of Cloud was around ‘99 when Salesforce pioneered the shift. the system of engagement, and all of a sudden, it wasn’t just recording and storing data. Data Is it proprietary or publicly available?

AI 215

AI Artificial Intelligence Healthcare New CTO 215

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 80

Data Analysis Scaling Artificial Intelligence Data 80

SaaStr

MARCH 2, 2023

We use data science to identify your highest-value customers, how to keep them and maximize revenue. We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. Ramp up quality engagement, stop guessing what works and own your NRR. Ready to start boosting revenue?

Scale 214

Scale Technical Review Software Review Machine Learning 214

User Pilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

Data 86

Data SaaS Trends Churn 86

User Pilot

FEBRUARY 15, 2024

What Salesforce email integrations do you need to effectively engage users and streamline your processes for better efficiency? A Salesforce email integration connects email platforms like Gmail or Outlook with Salesforce, enabling seamless data exchange and email management within Salesforce. Let’s dive in! Book the demo!

Cloud 84

Cloud Engagement AWS Data 84

SaaStr

MAY 21, 2019

Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. This marks the company’s fifth annual in-depth look at the cloud computing industry. And guess were how many of them were private cloud unicorns? Join us at SaaStr Annual 2020.

Cloud 165

Cloud Scale Finance Retention 165

User Pilot

MAY 14, 2024

Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. TL;DR Mixpanel integrations enable you to connect it to other tools for seamless data sync. Book the demo for more insights!

Engagement 99

Engagement Mobile Onboarding Communication 99

SaaStr

MAY 14, 2019

The cloud’s biggest days are yet to come. The rise of the public cloud is driving a massive replatforming of the tech stack and customer experiences for every company. Like the notion, was cloud going to be the future? This cloud thing isn’t a certain thing yet, etc, etc. What’s next?

Cloud 182

Cloud Sales Recruiting Scale AWS 182

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more!

Payments 92

Payments Payment Services Payment Methods Payment Solutions 92

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. So, what’s driving these purchasing trends?

VP of Engineering 240

VP of Engineering Trends Cybersecurity Sales Hiring 240

User Pilot

MARCH 21, 2024

Being able to examine customer feedback data visually also makes it easier to derive actionable insights and, ultimately, form decisions. TL;DR Customer feedback data visualization helps you identify trends, study patterns , and communicate findings by transforming raw data into tangible customer insights.

Data Analysis 85

Data Analysis Software Review Cloud Trends 85

SaaStr

DECEMBER 13, 2021

The developers you engage with often become your first adopters, who then become product evangelists—and they’ll help you scale and solidify trust within enterprises, too. We’re currently in the age of the public cloud. Databricks started out in the Cloud; we never provided an on-prem offering, only a SaaS Cloud offering.

AI 238

AI Enterprise SaaS AWS 238

SaaStr

DECEMBER 26, 2022

This includes data from companies on how they utilize SaaS and their spending. G2 track data supports expected spending increase in 2022 with average quarterly SaaS spending up 15% YoY.”. The three key themes that emerged from G2’s data are: The value of community experience . Third-party partnerships, including tackle.io

Software Review 198

Software Review Software Azure Cloud 198

Tom Tunguz

DECEMBER 3, 2022

These are the top 10 posts by engagement for 2022 at tomtunguz.com. The State of Web3 in 2022 through Data. 9 Predictions for Data in 2023 Delivered at Monte Carlo ’s IMPACT summit, I touched on the evolution of the decade of data. More than half of analytics workloads reside in the cloud in ten years.

Scale 180

Scale Cloud Acquisition Startup 180

User Pilot

APRIL 3, 2024

TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. What qualities to look for in dashboard software?

Scale 81

Scale SaaS Mobile Data Analysis 81

Chaotic Flow

MARCH 4, 2013

A few months back, Gartner placed big data at the peak of its hype cycle for cloud computing , meaning most big data products are solutions looking for a problem. I think a lot about big data and how to unleash it’s value to solve important business problems, because that is our business. The Big Data Challenge.

Data 140

Data Sales Recruiting Social Media Scale 140

Sales Hacker

JUNE 22, 2020

For some smaller, cloud-focused companies, the switch has been relatively simple. I’m going to show you how to use tools like sales engagement platforms and CRMs to smooth out the stress of adapting to a new sales landscape. The report also found that 92% of businesses believed the sales engagement platform was more vital than a CRM.

Engagement 67

Engagement Sales Marketplace as a Service Social Media 67

Tom Tunguz

AUGUST 16, 2020

He provides weekly data driven analysis of SaaS companies on his blog Clouded Judgement. We look forward to welcoming Tyler and engaging in a great conversation! On Wednesday, August 26th at 9 AM Pacific, Redpoint Office Hours will welcome Tyler McNally, the VP of Customer Experience at Gainsight.

Cloud 294

Cloud B2B Trends Customer Success 294

Sales Hacker

MARCH 5, 2021

Investing in buyer intent data is one of the best ways to differentiate yourself — now, more than ever. As we move into 2021, buyer intent data will help you gain ground on competitors and connect with prospects. How to Use Buyer Intent Data for Differentiation. Companies that were unable to make the switch have suffered.

Data 99

Data Software Review Sales Social Media 99

Valuize Consulting

MAY 11, 2022

Scaling Digital Engagement Is The Key To Driving Maximum Customer Value. Today’s B2B customers are digitally savvy and expect more active engagement from B2B businesses. To keep pace with the growing demand for digital-first engagement, 91% of enterprises have adopted or plan to adopt a digital engagement strategy ( Foundry , 2021).

Scale 52

Scale Engagement Scaling Technical Advisors 52

Tom Tunguz

DECEMBER 17, 2022

Scoring last year’s predictions: Web3 consumer products go fully mainstream with more than 35% of Americans, about 100m people, engaging with them by 2023. Data companies continue to achieve astronomical growth. Data companies in the public markets continue to trade at premium multiples & record the fastest growth rates.

Software Review 257

Software Review Technical Review Machine Learning Artificial Intelligence 257

SaaStr

JULY 15, 2022

Let’s think about it for a minute — and then look at some data from literally the worst recession any of have seen in our lifetimes, that of ’08-’09. And there’s still always at least a small but engaged group of customers looking for a better solution. Almost every Cloud leader is growing like a weed.

Marketing 303

Marketing Startup Cloud Churn 303

Tom Tunguz

NOVEMBER 25, 2020

Microsoft has amassed the most extensive channel for SaaS companies, and each of these vendors pushes teams to current customers, many of whom are moving to the cloud and relying on Microsoft for guidance. Sales acceleration, marketing, finance tools all built on Salesforce data with Slack delivering the user interface.

SaaS 279

SaaS Finance Cloud Engineering 279

User Pilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. Typeform offers interactive surveys , customization options, and logic jumps for engaging and versatile online interactions.

SaaS Payments 80

SaaS Payments Payment Services Payment Methods Payment Solutions 80

User Pilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions. You also get a live data feed to track necessary events in real time. Heap Analytics.

Engagement 89

Engagement Pricing Retention Scale 89

Intercom, Inc.

JULY 27, 2022

Building a platform that consolidates customer communications: With Intercom, all customer communications happen through a single unified platform and source of data that’s continuously learning, serving, and supporting individual customer needs so you can make the most of every engagement to grow your business.

Enterprise 205

Enterprise Headcount Engineering Cloud 205

SaaStr

APRIL 28, 2022

Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform. Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe.

compliance 217

compliance Forecasting Finance AI 217

User Pilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. The must-have features for customer tracking software in 2024 are: The ability to track customer data regarding their behaviors during events. Have built-in and custom analytics dashboards for easy data visualization.

Software Review 85

Software Review Software Scale Systems Review 85