Remove category browsers
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Mastering helpdesk support: The right way to submit an IT ticket

BetterCloud

Here’s an example of a simple ticket where the submitter listed out the troubleshooting steps they took: Try to replicate the issue Prior to submitting a ticket, you should try to replicate this issue on a different computer, operating system, browser, device, location, and/or network. At BetterCloud, we use two category types.

Scale 98
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How Are Consumers Using Generative AI?

Andreessen Horowitz

In which categories do incumbents dominate—and where are new companies breaking out? Thus, this ranking serves as a tool to identify and understand category trends, and not as an exhaustive ranking of all consumer AI platforms. Alongside ChatGPT, this category includes Google’s Bard and Quora’s Poe, all ranked in the top 5.

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The Top 100 Gen AI Consumer Apps

Andreessen Horowitz

Beyond the inherent interest of these rankings, however, the data reveals several noteworthy trends around new and expanding categories, AI investment, and patterns of engagement. The tool generates original songs in-browser from a text prompt — complete with lyrics, in a range of styles. According to SensorTower data, Character.AI

AI Search 145
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What's in the latest Firefox update? 93 improves SmartBlock, debuts sponsored search suggestions

IT World

Mozilla this week updated Firefox to version 93, which now blocks downloads over insecure connections, improves the browser's anti-tracking prowess and introduces Firefox Suggest, the newest way the company will try to earn revenue. The resulting page or pop-up shows that the browser is already up to date or displays the upgrade process.

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Understanding Credit Card Processing Fees for Merchants: How Much Does Processing Credit Cards Cost?

Stax

Considered in the fees are the types of credit card, processing type, and type of business — e.g., the merchant category code (MCC). Finally, the merchant category code (MCC) is a four-digit number that credit card companies use to classify consumers’ transactions. Amex and Visa, as a result, will have different interchange fees.

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Investing in Series AI

Andreessen Horowitz

This revolution will democratize the industry, enabling smaller teams to release category leading game experiences more rapidly, all without compromising on quality/fidelity, immersion, or feature sets. In our view, AI has the potential to enable entirely new categories of games and we believe that Series AI is poised to lead the way.

AI 86
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In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

User Pilot

Example of in-app customer support in Userpilot Mobile app customer support vs. web app customer support Mobile app customer support refers to customer service that is designed specifically for mobile devices, whereas web app customer support is accessed through a web browser on a desktop or laptop computer. Onboarding checklist.