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Gartner: Business Software Spend Still Forecast to Rise 11.3% to $880 Billion in 2023

SaaStr

They aren’t perfect, but given how many CIOs they interview — over 2,200 for this survey — they’re one of my favorite sources for what’s happening in 2023. And they say 2023 will be a banner year for enterprise software spend at least — growing a stunning 11% to $880 Billion.

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Planning to Do a SaaS Startup? Don’t Forget the 20 Interview Rule.

SaaStr

Not just software, but the whole company. But let me just make one suggestion if it’s early days: Don’t Forget the 20 Interview Rule, if you are planning to sell to the enterprise / businesses of any meaningful size. I.e., if you hope to sell to sales managers, you can’t interview a rep.

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Nailing your customer support interview at Intercom

Intercom, Inc.

Preparing to interview for a new job is challenging. When we’re looking for our next incredible support teammate, we want to set up every candidate to give the best interview they can. When we’re looking for our next incredible support teammate, we want to set up every candidate to give the best interview they can.

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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

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The Essential Guide to Analytic Applications

We interviewed 16 experts across business intelligence, UI/UX, security and more to find out what it takes to build an application with analytics at its core. Embedding dashboards, reports and analytics in your application presents unique opportunities and poses unique challenges.

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How to deploy empathy to get the most out of customer interviews, according to Geocodio’s Michele Hansen

Intercom, Inc.

At some point in their growth, businesses usually start investing in customer research. They work with consulting firms, hire their own analysts, buy data management software. Michele Hansen is the co-founder of Geocodio , a SaaS business that provides geocoding and data matching for addresses.

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Top 12 Product Adoption Software in 2024

User Pilot

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.