OPEXEngine

FEBRUARY 18, 2020

We think GAAP financials generally do a better job than cash-based financial statements in reflecting the underlying financial performance of a SaaS business. Background: Before the emergence of the SaaS business model, most software firms would make major product releases every few years.

Software Development 78

Software Development Development Software SaaS 78

Andreessen Horowitz

FEBRUARY 13, 2024

VDRs don’t just support external financing campaigns, but can also serve as valuable tools for pharma-facing business development deals in growing biotech companies. If you’re building a horizontal business model (e.g., One of the most common questions we get from early stage founders is “what should I put in my data room?”

Development Team Review 118

Development Team Review Technical Review Finance Systems Review 118

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. to build digital grocery businesses in the U.S. a16z has long had an investment theory that we should invest behind strengths of a business model and opportunity, not lack of weakness.

Marketplace as a Service 138

Marketplace as a Service Scale Underperforming Technical Team Construction 138

CloudGeometry

MARCH 3, 2022

First, SaaS is a business strategy, not a technology strategy. The challenge is to build common ground between business and architecture so as to translate business assumptions into critical technical solution inputs. Optimize cloud economics and drive Business Goals. So why put it on our shortlist?

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Subscription Flow

DECEMBER 28, 2023

There are many people who have amazing SaaS business ideas, however, they do not have enough money to invest so that their ideas can be materialized. These ideas can be business ideas or some new project idea for which a hefty amount of money is needed. Unlike ARR, MRR helps in understanding the performance of the business every month.

Metrics 52

Metrics SaaS Finance Acquisition 52

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. This is a not one-sided convenience to just make life easier for the technology side: it’s a delivery model that structures how resources within the SaaS platform serve your customers. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Chargify

AUGUST 9, 2017

At its most basic definition, Internet of Things is “a network of internet-connected objects able to collect and exchange data,” according to Business Insider. Here at Chargify, we’ve been seeing an increase in B2B IoT-related subscription businesses and we’re excited about the many possibilities for IoT B2B subscription use cases.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Mucker Capital

OCTOBER 27, 2023

The best businesses can do is adapt, evolve, and inch closer to their pricing North Star, acknowledging the quest for improvement in this dynamic landscape is perpetual. Hence, strategic pricing aligns value with revenue, propelling business growth. Founders need to embrace iterative changes guided by a defined strategy.

Payments 59

Payments Pricing SaaS Payments Startup 59

The Angel VC

AUGUST 26, 2015

According to a survey by technology evaluation business Software Advice , 88% of buyers with a deployment preference preferred on-premise solutions in 2008. Pen & paper or Excel sheets are still used by myriads of people for all kinds of business processes, especially in SMBs. Here are some of them.

SaaS 173

SaaS Machine Learning Artificial Intelligence Construction 173

SaaStr

AUGUST 5, 2019

The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to reap the benefits of the SaaS model, truly understanding how it works sustaining success over time is not as easy as some make it look.

Sales Recruiting 163

Sales Recruiting Construction Scale SaaS 163

Andreessen Horowitz

DECEMBER 13, 2023

Brief History Of Game Engines Humans have always desired to construct and explore worlds of our own imagination. A game engine is the canvas by which these real-time 3D interactive worlds are constructed and rendered. Any world our imagination takes us to can be depicted on screens.

Engineering 145

Engineering Technical Review Payments AI 145

Intercom, Inc.

MARCH 25, 2019

When your number one focus is bringing new customers to your business, often with limited time and resources, the last thing that you give attention to is what happens when a customer tries to leave. When you’re trying to validate an idea, work out product-market fit or find the right business model, you’re going to make a bunch of mistakes.

Churn 183

Churn Wireless Growth Hacking Construction 183

User Pilot

JUNE 19, 2023

Since SaaS businesses follow a subscription-based model, they rely on customer retention and loyalty to survive. Users will provide more constructive feedback, adopt new features faster, and participate in beta testing. Since this business model requires customers to advance through their journey in order to grow.

Engagement 80

Engagement Strategy AI Search AI 80

CustomerSuccessBox

MARCH 15, 2022

Use this analogy to explain your SaaS business model. Customers that sign up for a free trial are a great marketing target because they’ve already committed to your business enough to sign up and maybe provide relevant information. Constructing a hosted page. Optimize your Pricing Plan. What is the size of it?

Customer Success 52

Customer Success Payment Solutions Scale Payment Features 52

Intercom, Inc.

MAY 28, 2020

Aircall, “ the phone system for modern business ,” goes far beyond the call centers of old by playing well with third-party integrations that allow companies to do everything from viewing customers’ history and call transcripts in their CRM to making or receiving calls directly within Intercom Messenger. Raising investments during a pandemic.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

Totango

SEPTEMBER 1, 2020

To paraphrase the famous saying, there are only two things that are certain in business: churn and taxes. Every business suffers churn. The customer business model/objectives changed. A product champion leaves the customer’s business. Churn is a fact of business life, and you will never avoid it.

Churn 104

Churn Leadership Construction Customer Success 104

User Pilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. Therefore, the higher the customer retention rate, the better your business health.

Retention 89

Retention Automotive SaaS Customer Lifetime Value 89

SaaStr

APRIL 24, 2020

As for John, prior to Domo he served as vice president for strategy and business operations for Adobe’s Digital Experience business, driving more than $3 billion in annual revenue. John Mellor is the Chief Strategy Officer at Domo, the company that allows you to leverage business intelligence at scale to empower your team with data.

Scale 209

Scale Leadership Strategy Technology 209

User Pilot

NOVEMBER 23, 2023

AI business models Currently, companies tend to integrate AI into their products in 2 main ways. That’s when you take a ready AI model, like the OpenAI one, and embed it in the product to enhance its functionality and increase user efficiency. Table stakes First, we have the ‘table stakes’ way.

AI 90

AI Management Data Analysis Technical Review 90

Chaotic Flow

MAY 13, 2014

Becoming a Metrics-driven SaaS Business is no easy task. The stages of development can be classified into a natural progression of increasing SaaS business understanding from financial stability to operational measurability to revenue predictability outlined at the very beginning of this series.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

Baremetrics

AUGUST 19, 2021

Customer feedback helps businesses identify problems and opportunities that they might overlook otherwise. Customer feedback is information that helps business owners and managers understand what their customers think of them. Whether you’re a startup or an established brand, getting in touch with your customers is critical.

Scale 98

Scale Churn User Experience Social Media 98

CustomerSuccessBox

JUNE 15, 2020

If Customer Success helps their customers stay and grow in business, they would continue to be our customers which will keep the economic flywheel running. How can SaaS businesses get such out of the box ideas? For the sake of open communication, don’t try to divert their attention from their busy schedules. How to maintain MRR?

Customer Success 64

Customer Success Strategy Construction Business Model 64

ProfitWell

NOVEMBER 13, 2019

The health of your SaaS business is entirely in the data, and a lot of SaaS professionals tend to think that the more data they’re actively tracking, the better. The trick is identifying a smaller set of metrics that really tell the story of your business and making them your key performance indicators, or KPIs.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

The Angel VC

JUNE 13, 2014

Related to that, Uber has constructed its business model in such a way that the drivers aren't allowed to take tips, so you don't have to think about how much tip to give. But is it also a great business? That leads to another almost magical experience – you arrive at your destination and off you go. I think so.

Payment Solutions 104

Payment Solutions Marketplace as a Service Payment Services Payment Methods 104

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. This is an example of tech debt in the context of a financial model. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. This is an example of tech debt in the context of a financial model. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Andreessen Horowitz

MARCH 5, 2024

But what I will say about it is, you know, the Air Force has done an amazing job of constructing an opportunity to really look at how can they use acquisition strategy, how they’re buying these things to curate the industrial base in a different way, right? They’re looking at how do we have multiple participants in this?

Technology 74

Technology Scale Innovation Government 74

Practical Advice on SaaS marketing

OCTOBER 8, 2013

I assume "The Bulkhead Man" could probably handle a lot of other construction projects around the house: build a deck, hang new cabinets, replace siding, whatever. This same logic applies to people searching for business solutions. Most are heavy steel doors that are mounted onto the concrete foundation. But that would be a bad idea.

Marketing 100

Marketing SaaS Underperforming Technical Team Acquisition 100

Valuize Consulting

MARCH 31, 2020

These leaders are armed with customer success strategies that empower them to blast through the walls in their businesses. Companies unintentionally constructed these sky-high, solid walls in the era of ‘acquire the customer at all costs’, ‘sell, implement, walk away’ and ‘feature-function bake-offs’. Sound familiar? and this is why.”.

Customer Success 40

Customer Success Sales Hiring Business Model Leadership 40

ChurnZero

MARCH 29, 2019

Some tips for survey construction: Make surveys clear and concise. Julia Ahlfeldt breaks down what it takes for an organization to truly put the customer at the center of their business. – Why revenue ownership is not something to be feared but a result of a well thought out business model that generates successful customers.

B2B 73

B2B Customer Lifetime Value Construction Customer Success 73

SaaStr

JUNE 10, 2021

Transcript: Announcer: In today’s SaaStr insider episode, Marten Mickos, CEO at HackerOne shows the innovative approach of packaging customer value, and how your business can use their model to build elegant and powerful customer offerings. Is it an outsourcing business? Is it a professional services business?

Outsourcing Services 138

Outsourcing Services Marketplace as a Service Outsourced Development Scale 138

Valuize Consulting

MARCH 10, 2022

Over the next 10 years, partner ecosystems could unlock $100 trillion worth of value for businesses ( Accenture , 2018). With the rise of recurring revenue business models in the B2B technology industry, the partner strategies of companies must evolve beyond the traditional partner-led sales and implementations.

Scale 52

Scale Retention Scaling Government 52

SaaStr

JANUARY 10, 2020

Podium, an interaction management platform for local businesses, was founded in Utah and grew from five employees in 2015 to more than 300 in 2019 to become one of the fastest-growing SaaS companies in the United States. We didn’t take our first dollar of outside capital until 2012 for that business. Just myself and Jake.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

ProfitWell

JANUARY 22, 2020

The beauty of subscription is that for the first time in our history we have a business model where relationships are built directly into the revenue model. If you’re in tech, try to find something in the film industry, or something in the construction business. Because there needs to be room for expansion revenue.

Airlines 45

Airlines Subscription Payment Features Construction 45

OPEXEngine

MAY 19, 2020

Several structural changes will combine to sound the starting gun to a new business cycle, including: The end of non-tech business. Other lagging companies strayed outside their core business, investing in the latest hot sectors and tools, praying for a winner. What specifically distinguishes eventual winners?

Scale 59

Scale Strategy Technical Review Acquisition 59

ProfitWell

AUGUST 27, 2019

So how do you know when to record your revenue, then, if it’s different for every business? To help you out, we’ve put together some revenue recognition examples that show how revenue should be realized for businesses of all kinds. But for SaaS and other business types, knowing when to record revenue is more difficult.

Payments 40

Payments Revenue SaaS Payments Payment Services 40

All that Saas

SEPTEMBER 5, 2021

Today, we are going to review Showell , a sales enablement and collaboration solution for modern businesses. Finding the right type of sales enablement software for your business needs can be a bit tricky. This is helpful since all the business units or branches have to sign in to all accounts using just one username and password.

Software Review 52

Software Review Systems Review Pricing Sales Enablement 52