SaaStr

APRIL 20, 2024

Efficiency gained from AI may not necessarily lead to cost savings, as companies tend to reinvest in higher-value areas. AI-driven marketing automation solutions tailored to specific industries can revolutionize marketing for small businesses lacking dedicated growth and marketing departments.

Sales Hiring 264

Sales Hiring Startup Marketing Technical Review 264

Neil Patel

NOVEMBER 7, 2022

Have you ever wondered how to make money blogging about the things you love? What if I told you it’s possible to write about your passions and make money with a blog? Let’s talk about how you can make money blogging. Blogging is not dead , and it’s not too late for you to start one. Why Do Some Blogs Fail to Make Money?

Branding 80

Branding Education Revenue Engineering 80

Valuize Consulting

DECEMBER 21, 2022

Faced with a decelerating economy for the foreseeable future, leaders are moving away from the growth-at-all-costs mindset and focusing instead on efficiency. NDR gives a clear picture of how much growth a company is able to generate from existing customers and, by extension, how satisfied those customers are with the value being delivered.

Customer Success 52

Customer Success Churn Subscription Payment Features 52

SaaStr

MAY 8, 2024

Let’s jump right into this set of community questions focused on SaaS metrics, growth, and efficiency. Will there be some tradeoff in growth? Q: Do you achieve a higher growth rate in the usage-based model over user-based models? When usage-based stuff exploded, it wasn’t simple. How do you budget this?

Metrics 219

Metrics Scale Sales Hiring SaaS 219

User Pilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. Personalized onboarding reduces time to value.

Underperforming Technical Team 100

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 100

SaaStr

JUNE 14, 2023

In this blog post, we will delve into the fascinating journey of UiPath, a pioneer in robotic process automation (RPA) software that has revolutionized how enterprises automate repetitive tasks. Dines’ story is humble, embodying his company values early on. When you have the courage to be bold, people will take you seriously.”

Scale 216

Scale Artificial Intelligence Technical Review Software Review 216

SaaStr

AUGUST 29, 2022

Find out how the steps they took not only helped nurture a company’s success, but also allowed its leaders to retain a growth mindset long after they hit the $1B milestone. But throughout it all, Gusto has defined valuation differently—in terms of the value it provides to customers vs the value it extracts.

Scale 253

Scale Sales Hiring Marketplace as a Service B2B 253

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) We love that this blog focuses on helping hard working teams be successful by delivering great advice and strategies from sales development leaders, social innovators, and even neuro-linguistic programming specialists! Topics: Value selling. Sales Hacker.

Sales 80

Sales Technical Review Outbound Sales Team Interviewing 80

SaaStr

MAY 23, 2024

In terms of stage: although earlier-stage investment dollars seem to be flowing well, growth is still turbulent. Small-cap public market valuations have still impacted how growth investors consider and value companies, mainly based on sector. DigitalOcean’s value peaked at $15 billion. The ticker symbol is DOCN.

Technical Review 258

Technical Review Management Investment AI 258

Subscription Flow

MAY 22, 2024

First impressions are rarely the last impressions, but they can prove to be just that for your company if you do not strategize a high customer lifetime value (LTV) for SaaS businesses. A customer’s value is calculated by multiplying the average price of their purchases with the total number of their purchases. Churn is expensive!)

Customer Lifetime Value 93

Customer Lifetime Value SaaS Payments Technical Advisors Payment Solutions 93

SaaStr

SEPTEMBER 3, 2023

It gets you to build that new edition, go upmarket, add more value, compete in new market segments. When you have to earn more revenue from the base. But late 2022 and 2023 was different: we enforced more revenue from the base. Best case, unscheduled price increases were rolled out — without a commensurate increase in value.

Scale 247

Scale Market Segmentation Customer Success Pricing 247

SaaStr

DECEMBER 13, 2023

A year ago, growth was at 48%. Wall Street seems OK with the change however, as nCino is still valued at $3.3 Customer Count Growth Driven in Large Part by Acquisitions There are only so many big banks to sell to, and nCino’s core customer count has grow slowly but steadily from 335 in 2021 to 428 today. A lot to learn!

Scale 314

Scale Banking Acquisition Cloud 314

SaaStr

DECEMBER 14, 2022

An SMB had, on average, 248 business applications—a volume that proved necessary to keep up with the explosive growth of customers in the new digital era. In 2022, SMBs have had to develop strategies that drive the most value and be more efficient with their capital. And over time, that value begets credibility. Easy to use.

Scale 234

Scale SMB Scaling Innovation 234

Payrix

MARCH 20, 2024

But there’s much more to Embedded Payments than their monetization value. We’ve touch upon a few benefits of Embedded Payments throughout this blog already, but let’s dive a little deeper into the advantages. Allow us to ease your mind and demystify Embedded Payments for you by reading our software payment myths blog post.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. A lot of folks try to go down or upmarket by bolting on a PLG offering or bolting on a higher-value add because 5% churn can be brutal. is going to work? You’ll lose people.

Subscription 269

Subscription Payment Features B2B Mobile 269

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies.

Scale 269

Scale Sales Hiring Sales Marketing 269

SaaStr

MAY 3, 2024

YCombinator recently put out its list of its Top 50 YC companies of all time based on revenues. Founder CEO Garrett Langley brought his VP Growth to talk about how they added 100 sales reps … in just 18 months!! #9. More than half of them, in fact! Let’s take a look at their top sessions: #1.

Scale 211

Scale Sales Hiring Scaling Innovation 211

SaaStr

FEBRUARY 20, 2024

On the one hand, arguably, their feedback is not fully representative of your customer base if you’re growing. economy remains strong, the stock market is at all-time highs, AI is fueling Cloud growth, and yet … many folks are cutting their tech budgets, and especially, those that sell to startups are struggling. Not shrinking.

Churn 206

Churn Market Segmentation AI Cloud 206

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? Kady Srinivasan , CMO of Lightspeed Commerce, has been through every stage of marketing growth at companies like DropBox, Owlet, Klaviyo, and now Lightspeed Commerce. You can get a lot of value and momentum from early adopters.

Scale 202

Scale Scaling Sales Hiring Marketing 202

Totango

FEBRUARY 28, 2024

It’s no longer sufficient for businesses to merely survive; they must deliver measurable value quickly and consistently. While new customer acquisition remains important, our era of responsible growth underscores the vital importance of guiding customers toward positive business outcomes as the most sustainable pathway to success.

Revenue 106

Revenue Scale Artificial Intelligence Outsourced Development 106

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

SEPTEMBER 12, 2023

Measure customer success teams based on renewal rates and revenue growth from the existing customer base, aiming for 80-90% renewal rates and 110-120% revenue growth from upsells. Corporate Blogs Always Work. Hire your first customer success manager as early as you can afford to once you have some larger customers.

Sales Hiring 238

Sales Hiring Technical Advisors Compensation Outsourced Development 238

SaaStr

NOVEMBER 13, 2023

years, has seen massive growth and over 14 different frameworks, trust center capabilities, Enterprise risk management capabilities, audit capabilities, work center capabilities, over 100 plus integrations, and 350 different features. #1: 2: Be Competitor Aware, But Customer Focused Customer obsession is a core value at Drata.

Scale 234

Scale Scaling Sales Hiring Construction 234

Totango

MAY 17, 2024

CS professionals have a choice: Embrace AI and harness its potential to drive innovation and growth, or remain hesitant and risk falling behind in a rapidly evolving landscape. This juncture is a serendipitous moment for AI to take a prominent role in how businesses drive growth and accelerate impact for customers.

Innovation 96

Innovation AI Underperforming Technical Team Scale 96

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. It increases total enterprise value, lowers customer acquisition costs, and boosts net revenue retention. .

Payments 198

Payments Payment Methods Embedded Payments Scale 198

SaaStr

JANUARY 24, 2023

In this session of SaaStr Workshop Wednesdays, the Managing Director & Head of Growth Equity at OMERS Growth Equity, Mark Shulgan, shares advice for focusing on the fundamentals and keeping profitability at the forefront. Shulgan believes that profitability will deliver long-term value.

Scale 231

Scale Scaling Software Review Operational efficiency. 231

SaaStr

FEBRUARY 7, 2024

In today’s world, there’s a clear shift in what founders, boards, and investors are all after — scalable, low-CAC (customer-acquisition cost) growth strategies. Sales-assisted, product-led growth strategies that close Enterprise leads. How to use community as a driver of product-led growth. vs. $1.80, which is a big difference.

Scale 235

Scale Sales Hiring Strategy Marketing 235

SaaStr

APRIL 4, 2023

If you don’t want your company defeated by change, you need to adapt your Go-To-Market strategy at every stage of growth. CIPIO Partners is a pan-European growth equity firm and early growth investor, primarily in software and software-enabled models. You’ll want to choose your Go-To-Market tools based on what you’re after.

Scale 236

Scale Strategy Scaling Outbound Sales Team 236

User Pilot

MAY 9, 2024

The age-old question: growth marketing vs demand generation, which one should you focus on? Both are useful tools for optimizing your marketing strategy, helping you boost product growth and lead generation. Growth marketing and demand generation target distinct stages of the entire customer lifecycle, using separate funnels.

Growth Marketing 91

Growth Marketing Marketing Customer Lifetime Value Acquisition 91

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. How Important is Subscriber Engagement for Subscription-Based Businesses? It is measured using various metrics.

Engagement 81

Engagement Customer Lifetime Value Revenue Subscription 81

SaaStr

APRIL 23, 2024

These are Databrick’s cultural values, so it’s unsurprising that it evolved from a single-product company to a multi-product company today. You need to hire people who can handle that and think it’s exciting because the real benefits from this approach are high-quality decisions based on deep involvement. You can’t miss this.

Technical Review 239

Technical Review Government Innovation Engineering 239

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Educate customers with resources in multiple formats like blogs, webinars , or videos. Userpilot is a product growth platform with feedback, analytics, and engagement features. More importantly, it helps them achieve their goals.

SaaS Payments 97

SaaS Payments Payment Solutions Payment Services Payments 97

Totango

FEBRUARY 23, 2024

When you think about the opportunity for partnership between marketing and CS, it’s how you can retain that customer and increase their lifetime value. This partnership helps to activate the flywheel and propel growth from the existing customer base.

Scale 92

Scale Customer Lifetime Value Acquisition Customer Success 92

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. Customers don’t value your word, which as consultants, is how you effect change to drive success. In the meantime, check out our webinar with ESG and HigherLogic for a sneak peek of the survey results as well as our growth and maturity recommendations based on the findings.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

Sales Hacker

FEBRUARY 13, 2024

The critical role that data plays in tailoring sales approaches, and how certain companies have successfully implemented these strategies to achieve remarkable growth. The post GTM 81: Signal-Based Sales and Entering GTM 5.0 6:38) The concept of go-to-market 5.0, including jobs to be done. (12:48)

Sales Hiring 87

Sales Hiring Artificial Intelligence Sales Company Culture 87

Totango

JANUARY 22, 2024

Most expect to see CS emerging as a growth engine. In fact, 63% of CAB members said their top 2024 prediction was that businesses would put more strategic and bottom-line emphasis on expansion versus acquisition to drive revenue growth. Additionally, our CAB members are buzzing about AI. Retention is the new acquisition.

Customer Success 95

Customer Success Generative AI Scale AI 95

Blulogix

NOVEMBER 8, 2023

Accelerating Subscription Business Growth with Usage-Based Pricing By BluLogix Team The subscription business model has long been recognized as a steady path to recurring revenue and business growth. The introduction of usage-based pricing models allows businesses to charge customers based on their actual usage of the service.

Subscription 52

Subscription Payment Features Pricing Business 52