ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

AI 98

AI Customer Success Technical Review Generative AI 98

Kellblog

AUGUST 18, 2023

I put blog ideas into a to-write folder which today contains more than 300 files full of brain dumps, outlines, and rants, all in various forms of disrepair. The accompanying OpenView Product Benchmarks provides survey results with over 1000 responses from PLG companies. It’s my process.

Benchmarks 76

Benchmarks Systems Review Enterprise Software Review 76

Buffer Resources

JANUARY 15, 2024

  To really get to know your customers, Short suggests that brands "survey them. Instead of a typical "SEO-style" introduction that over-explains the topic, Lavender’s blog gets straight to the point of explaining tactical plays sales teams can use.  Interview them. Learn their language.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

ChurnZero

MARCH 10, 2023

After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Prompts make perfect The day-to-day of a CS professional is more dynamic and varied than one blog post prompt, but the basic tenets of AI writing are the same.

AI 75

AI Customer Success Technical Review Generative AI 75

Totango

AUGUST 16, 2022

In that case, this can trigger an email with a message encouraging activity, such as a reminder or an introduction to a useful product feature. Qualaroo allows you to solicit feedback using surveys on your website or app. Analytics tools let you adjust survey questions to website activity, purchase history and other criteria.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Let’s dive in!

AI Search 96

AI Search AI Payment Solutions ChatGPT 96

User Pilot

FEBRUARY 10, 2022

NPS surveys are a means of tracking customer satisfaction and learning customers’ pain points so you can improve your product where needed. Use customer satisfaction surveys to improve your product. But more importantly, welcome screens help you segment users by using a micro survey like the one by Kontentino shown below.

Customer Lifetime Value 96

Customer Lifetime Value SaaS Underperforming Technical Team Software Review 96

Neil Patel

JANUARY 28, 2023

According to one survey, people are twice as likely to share video content with their friends than any other type of content. Optimize Your Videos for Search You optimize your website, your blog posts, and your images. Multi-step CTAs aren’t a good idea, whether they’re on video or in a blog post. How about your videos?

Strategy 88

Strategy Marketing Social Media Branding 88

Neil Patel

APRIL 7, 2021

A thought leader could work with a marketing team to churn out high-quality blog posts, educational videos, and social media content. In a survey of decision-makers by LinkedIn, 58 percent of respondents read one or more hours of thought leadership per week. Bill Gates needs no introduction. Be Genuine. Bill Gates.

Leadership 116

Leadership Marketing Social Media Branding 116

Totango

DECEMBER 21, 2021

For example, after a customer finishes setting up their profile, it may be appropriate to send them a tutorial with an introduction to your portal’s dashboard. The post 6 Essential Messages for Customer Success Manager Automation appeared first on Best Customer Success Blog: Articles for Enterprise Growth. New Feature Announcements.

Customer Success 106

Customer Success Management Onboarding Retention 106

Neil Patel

JANUARY 12, 2021

You can connect with co-workers, ask for introductions to potential clients, and share content to boost your business or personal brand. Ask your 1st-degree connections for introductions to 2nd or 3rd-degree connections who fit your ideal consumer profile. LinkedIn helps you keep this balance. Pinterest for Local Businesses.

Social Media 111

Social Media Business Sales Hiring Branding 111

How SaaS Works

OCTOBER 7, 2019

Introduction to Lead Generation SaaS Engine Components The lead generation component of the SaaS engine is analogous to gasoline in an internal combustion engine. a person who reads our blog post. of respondents have not clicked on any ads within a week of being surveyed”. a visitor to our website. Compare that to “53.8%

SaaS 40

SaaS Social Media Sales Funnel Content Marketing 40

User Pilot

JANUARY 31, 2023

In essence, it’s the introduction of fun elements into any element of your client onboarding to encourage your users to achieve distinct tasks. User surveys Good product decisions come from a deep understanding of your user needs (and how best to beat them). Launch surveys in-app with Userpilot.

Onboarding 96

Onboarding Underperforming Technical Team Software Review Technical Review 96

Totango

SEPTEMBER 18, 2020

What to do next: If your customer is frequently accessing your product, then they should be progressing toward (or have already achieved) their first experience of value and may be ready for an introduction to more advanced features or a possible customer expansion.

Customer Success 62

Customer Success Metrics Customer Lifetime Value Enterprise 62

Neil Patel

MARCH 5, 2021

I’ve done extensive testing of color on my own blog to come up with the current color scheme. A great way to find out is to use a simple survey. If you’re new to usability testing, here are some resources to check out: Usability 101: Introduction to Usability : By Jakob Neilson, the godfather of usability.

Pricing 140

Pricing Data Metrics Subscription 140

SaaStr

JUNE 19, 2020

And if you don’t know about Point Nine yet, just a short introduction. There was a blog post that I wrote a couple of years ago where I try to answer that question, what it takes to raise capital in SaaS on the literal back of a napkin, and it kind of developed a life of its own. I’m a partner at Point Nine Capital.

Development Team Review 163

Development Team Review Software Review Management SaaS Payments 163

User Pilot

MARCH 18, 2021

The marketing and sales warriors in the trenches creating blog posts, running email campaigns, and closing deals. Another way is to include forms in your demo signup or launching surveys through your social channels. Customer Retention Strategy #4 – Personalizing Introductions. TL;DR- 13 Customer Retention Strategies.

Retention 52

Retention Strategy Underperforming Technical Team Technical Review 52

Totango

JUNE 9, 2020

You could alter financial agreements to reflect the changing business environment, accelerate the introduction of new product features more suited to digital delivery, or allow limited-time access to current key features that can help them during this time. Start Thinking Renewal Early.

Strategy 62

Strategy Marketplace as a Service Software Review Construction 62

User Pilot

JUNE 14, 2021

McKinsey’s CMO survey found that more than 85% of companies reporting extensive use of customer analytics claimed to achieve a significant value contribution from it. But surveys and interviews are prone to human error and bias since they rely on a lot of self-reporting. Later, the adoption rate increased to 41%.

Software 52

Software Onboarding Machine Learning Artificial Intelligence 52

Sales Hacker

MARCH 11, 2019

Half of you are opening this blog thinking “finally someone’s going to explain what I had been thinking for a long time” The other half are probably thinking, “no, I read the latest report and the average number of touches to engage a prospect in 2019 was xyz” OK, stop, right there. So simple, and so genius!

Strategy 53

Strategy Engagement Branding Data 53

User Pilot

APRIL 7, 2021

Let’s go back to the newsletter app from the example in the introduction. Other blogs will talk about the top 14 or 28 metrics and never actually get to user engagement metrics’ true purpose: to create a better product for your users. Track your NPS score responses and launch your own in-app surveys with just a click of a button.

Engagement 69

Engagement Metrics Scale Benchmarks 69

Sales Hacker

JULY 15, 2019

Sharing a blog post. Offering survey findings that could make a difference in their business. No, you start with an introduction. Start with an introduction. Could you take 2 minutes and fill out this short survey?”. Introduction. That’s a mistake! Offering a preview of a new report or guide. Proof it works.

Forecasting 92

Forecasting Branding Social Media Sales 92

OpenView Labs

OCTOBER 30, 2019

Editor’s Note: This article first appeared on Companyon Ventures’ blog here. . At Companyon Ventures, we created the Platform Team to help our portfolio companies identify and implement operational best practices faster and more effectively at the early stages of their evolution. Six SaaS Metrics’ Significance.

Benchmarks 40

Benchmarks SaaS Metrics Retention 40

Sales Hacker

JUNE 26, 2019

It seems that every blog on the block right now has an article on how to ask for referrals or build a referral program. Please note the most effective way to present this is on a very warm and welcoming printed marketing piece or an online survey that you can take them through one-on-one. Too bad most of them lack any actual luster.

Scale 63

Scale Business Sales Systems Review 63

SmartKarrot

OCTOBER 10, 2023

Read this blog on How to Do a Successful Quarterly Business Review (QBR) Meeting: 10 Expert Tips How Playbooks Can Be Used Playbooks are step by step activities defined and tracked to active a defined goal. Read this blog on Customer Success Metrics.

Underperforming Technical Team 10

Underperforming Technical Team Business Customer Success Metrics 10

SmartKarrot

JUNE 23, 2022

Now, one important thing that all CRMs need to know is that there is no one good way to increase the response rate of the survey and get better customer feedback. To help you better, we will present to you some of the top 10 NPS survey best practices for customer success managers. Make sure that the survey is readable!

Customer Success 10

Customer Success Management Scale B2B 10

SmartKarrot

MAY 2, 2023

In this blog post, we’ll take a closer look at how to use ChatGPT LLM solutions for assessing client and customer sentiment. Introduction to Call Sentiment As the world increasingly moves toward digital communication, customer service organizations must find new ways to gather feedback about their clients’ and customers’ experiences.

Artificial Intelligence 10

Artificial Intelligence ChatGPT Scale Social Media 10

SaaStr

MAY 23, 2019

My contact information is on the blog, Kellblog.com. A quick self-introduction, I’ve been CEO of two different companies in the zero to 100 million dollar range. So I’m currently just blogging. ” You can do 360 degree feedback surveys. ” Send me an email. I’d love to hear those stories.

Sales Hiring 125

Sales Hiring Underperforming Technical Team Scale Startup 125

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

To help you out, we’ve scoured mobile application marketing forums, watched webinars, tested platforms, read blogs…and more… to provide this hand-picked catalog of tools, resources, and providers we think you ought to know about. Appsee offers an ebook specifically on this topic here. Apptentive is another great Voice of Customer tool?—?using

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Baremetrics

APRIL 3, 2019

For example, the title and introduction of this blog post has a hook embedded in it. Talk to them, survey them, really dig in. Not blogging. Can you guess what it is? If your answer is “co-founders failing their way to webinar success,” you’d be correct. Sounds fairly doable, right? Know your prospects. Not tweeting.

Engagement 51

Engagement Underperforming Technical Team Content Marketing Growth Hacking 51

Intercom, Inc.

OCTOBER 1, 2020

Des: I will say, it’s rare for me to compliment you on this podcast, but I think one of the things you did that really helped land the specificity and the introduction of that rigor of six weeks was that you also brought in these long-term vision statements. ” So even back then I think we were quite outcome-focused.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Des: I will say, it’s rare for me to compliment you on this podcast, but I think one of the things you did that really helped land the specificity and the introduction of that rigor of six weeks was that you also brought in these long-term vision statements. ” So even back then I think we were quite outcome-focused.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

User Pilot

JANUARY 16, 2024

Use welcome surveys to gather essential information about new customers so that you can tailor the user experience to their specific needs. All it takes is a CTA button that will trigger the next step, for example, a welcome survey. Just like with the signup process, keep your surveys short and sweet.

Onboarding 94

Onboarding AI Retention Scale 94

Baremetrics

APRIL 3, 2019

For example, the title and introduction of this blog post has a hook embedded in it. Talk to them, survey them, really dig in. Not blogging. Can you guess what it is? If your answer is “co-founders failing their way to webinar success,” you’d be correct. Sounds fairly doable, right? Know your prospects. Not tweeting.

Engagement 40

Engagement Underperforming Technical Team Content Marketing Growth Hacking 40

Baremetrics

JANUARY 24, 2021

Redpoint Ventures actually released survey findings from their portfolio companies which highlighted that “assisted” models convert about 3x more users than those who rely solely on their platform. Freemium requires a lot of refinement so I’d recommend adopting an assisted approach for anyone considering freemium.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

User Pilot

JUNE 30, 2021

To improve your free trial conversion rate use personalized introductions, interactive walkthroughs, and In-app surveys. This is because they have a more intimate experience with your product than someone who visits your website and reads your blog. Personalized introductions/nail your user onboarding process.

Benchmarks 98

Benchmarks SaaS B2C Software Review 98

GetUplift

NOVEMBER 29, 2021

I don’t know about you but every time we hit publish on an article for our blog, our hearts skip a beat. . It’s highly unlikely that a website visitor will instantly convert after reading one blog post. . There are also two other factors that determine whether you’ll get conversions from a blog post or not: Customer research.

Social Media 103

Social Media Interviewing Sales Hiring Content Marketing 103