Tom Tunguz

SEPTEMBER 7, 2023

In fact, this entire blog post is dictated using Whisper. The major advantage of using one of these large models is that it recognizes words in context in ways older systems struggle. Words like SaaS might be SAS the software company, SaaS like Software as a Service, or sass, meaning someone who is cheeky or rude.

Machine Learning 177

Machine Learning Artificial Intelligence Cloud Benchmarks 177

SaaStr

NOVEMBER 6, 2022

A while back I was having a discussion, not quite a debate, but a discourse with an extremely smart VC — far smarter than me — who was relatively new to SaaS, having spent more time in B2C. Like a lot of folks tip-toeing from B2C to SaaS, his first stop was in freemium. Most SMB SaaS apps are really ERP 2.0

Business 272

Business B2C SMB Customer Success 272

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software? Striking a balance will be instrumental to success.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

MARCH 20, 2024

At SaaStr Miami, former Founder’s Fund Partner and CRO of Brex Sam Blond — host of the SaaStr CRO Confidential Podcast — sat down with SaaStr CEO and founder Jason Lemkin for a fireside chat about finding success as a SaaS company in 2024. What he’s learned on both sides of the VC table is that the bar is really high for most VCs.

Sales Hiring 262

Sales Hiring Sales Recruiting Scale Headcount 262

SaaStr

DECEMBER 27, 2023

Alessio Artuffo, President and COO of Docebo , shares lessons learned, misconceptions, and what he would have done if he could do it all over again. For context, Docebo is a learning management platform addressing the needs of corporations that train an audience internally and externally. Let’s dive into it.

Sales Hiring 206

Sales Hiring Scale SMB Outsourced Development 206

SaaStr

APRIL 27, 2023

Since late 2015, trusted and empowered “Bobbers” from around the world have brought their authentic selves to work, inspired to build our exceptional HR systems that will revolutionize the work experience for HR professionals, managers, and employees alike. Companies waste up to 30% of their SaaS spend.

Cloud 210

Cloud Scale Startup Sales Hiring 210

SaaStr

MAY 19, 2020

While the COVID-19 pandemic is dominating headlines, it has also shed light on just how embattled the system has become, dealing with issues like aging populations, increasing burdens of illness, and rising demand, combined with aging infrastructure and even older, outdated policy. How can you argue against data, after all? billion in 2018.

Artificial Intelligence 288

Artificial Intelligence Machine Learning Healthcare Technical Review 288

Blulogix

APRIL 2, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: How to Manage Subscription Complexity: A Comprehensive Roadmap The evolution of B2B subscription models has introduced unprecedented flexibility and opportunities for businesses across various sectors.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

SaaStr

NOVEMBER 2, 2023

So we’ve spent a ton of time over the years on SaaS talking about hiring a great VP of Sales. I can tell you as a pretty good investor across many leading SaaS companies, I’ve never seen a VP of Sales thrive that didn’t really understand the product during the interviewing process. They’ll manage a team.

Sales Hiring 237

Sales Hiring Sales Recruiting Sales Interviewing 237

Tom Tunguz

DECEMBER 28, 2021

2021 marked the second year of COVID and like other crises, the pandemic accelerated change, especially in technology pushing many technologies like SaaS, video conferencing, crypto/web3 deeper into the Perez deployment cycle. These throngs stress systems and demand infrastructure advances. MAU growing quickly. Or a tweet.

Scale 263

Scale Blockchain Banking Machine Learning 263

User Pilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Let’s dive in!

Software Review 103

Software Review AI Search SaaS Technical Review 103

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 80

SaaS Payments Payment Services Payments Payment Solutions 80

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

SaaStr

FEBRUARY 20, 2024

Gusto is a high-velocity, high-scale acquisition and expansion engine, and one we can all learn from. Making sure you’re putting the right account in front of the right person at the right time requires a more dynamic approach to territory management. So, instead of dynamic territory books, they moved to just dynamic books.

Scale 215

Scale Sales Marketing Construction 215

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? More than 70% of SaaS companies are increasing their spending on AI, according to studies. Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Blulogix

MARCH 8, 2024

But what exactly constitutes this complexity, and why is it so pivotal for businesses to understand and manage it effectively? This diversity requires a billing system capable of managing complicated account hierarchies and providing customized billing solutions to meet varied needs.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first).

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models. This model is common in cloud services, where businesses pay for the computing resources they use.

B2B 52

B2B Subscription Payment Features Systems Review 52

SaaStr

OCTOBER 12, 2022

Dave McJannet, CEO of HashiCorp, shares from his wealth of experience to reveal the secrets to building and expanding SaaS companies the right way. Build the System : Create your execution strategy with repeatable processes designed to scale your business. . McJannet shared five rules of system-building that drive company growth.

Scaling 204

Scaling Leadership Startup Product Marketing 204

Blulogix

OCTOBER 11, 2023

Streamlining Success: Five Keys to Automating Usage-Based Billing for SaaS By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. However, to fully capitalize on usage-based billing, SaaS providers need efficient automation.

Payment Features 52

Payment Features SaaS AI Search Subscription 52

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

Finance 330

Finance Outsourcing Services Systems Review Technical Review 330

SaaStr

AUGUST 23, 2021

Blackline has quietly been one of our favorite SaaS companies because they just never gave up. 5 Interesting Learnings: #1. Blackline does an incredible job at renewals (and who would want to rip out an accounting close system, if it’s working?). The SaaS-ification of many industries is still in early innings, folks.

Scale 270

Scale Scaling Enterprise Cloud 270

Blulogix

JANUARY 20, 2024

This blog post aims to shed light on the significance of having flexible upgrade and downgrade options in your billing system, and how BluIQ by BluLogix excels in providing this essential feature. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Scale 52

Scale Subscription Payment Features Churn 52

SaaStr

JULY 29, 2021

“SaaStr Annual is where the important conversations take place about what is happening in the cloud, and now more than ever, the best SaaS platforms are enabled by a strong partner ecosystem,” said Jennifer Cummings, SalesLoft’s Senior Event Marketing Manager. “We Learn more at SaaStr.com.

Scale 255

Scale Cloud Government B2B 255

SaaStr

JUNE 7, 2023

Scaling a tech startup doesn’t come easy, and when you’ve tried all the conventional SaaS advice, it might be tempting to give up. The Long and Winding Road to $10M ARR WorkRamp is an LMS (learning management system) company founded in 2015. You Should Have an 80%+ Gross Margin in SaaS.” Sign up for free.

Scale 198

Scale Scaling SMB Marketing 198

SaaStr

APRIL 8, 2020

Divvy’s Free Expense Management Platform. Click here for Divvy’s Seamless Expense Management Platform for Businesses. Divvy is a seamless expense management software combined with the world’s smartest business card giving your company total control of finances. UruIT’s Free Machine Learning Consultation.

Machine Learning 229

Machine Learning Artificial Intelligence SaaS Consulting 229

How To Buy Saas

APRIL 5, 2024

Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

SaaStr

FEBRUARY 15, 2022

In SaaS, there are a lot of great “rules” that do make sense overall but can be confusing or borderline misleading at times. One you may not have heard but it’s a good one — is Hire One Customer Success Manager for every $2m in ARR. For $1k+ deals, you need strong systems and automation.

Scale 249

Scale Customer Success Sales Hiring Scaling 249

Blulogix

JANUARY 20, 2024

This blog post aims to shed light on the significance of having flexible upgrade and downgrade options in your billing system, and how BluIQ by BluLogix excels in providing this essential feature. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Scale 52

Scale Subscription Payment Features Churn 52

SaaStr

FEBRUARY 5, 2022

Building a team of rockstar product managers and leaders is hard, but even harder is to scale the team by hiring and growing senior talent in global locations while maintaining a culture of innovation, impact, and integrity. We know the secret to SaaS is technology that scales, but what about the people?

AWS 221

AWS Customer Success Scale Sales Hiring 221

Blulogix

FEBRUARY 22, 2024

This blog post delves into why these elements are indispensable for digital service providers aiming to thrive in today’s market. For UCaaS , SaaS , and IoT companies, such integration ensures that data flows smoothly across all departments, enabling real-time visibility and control over every aspect of the business.

SaaS 52

SaaS B2B Operational efficiency. Pricing 52

Blulogix

DECEMBER 7, 2023

Subscription Billing This blog series is your UBP navigation system, meticulously crafted to guide B2B subscription companies through this paradigm shift. UBP steps into this vacuum, not merely as a pricing model, but as a strategic imperative, a declaration of love for customers, and a data-driven engine for sustainable growth.

B2B 52

B2B Subscription Payment Features Pricing 52

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. In this blog, we’ll provide a guide to choosing the right digital engagement platform for your business needs. First, we’ll look at what customer engagement systems do and why you need one.

Engagement 104

Engagement Onboarding Artificial Intelligence Social Media 104

Blulogix

FEBRUARY 22, 2024

This blog post dives into the common obstacles encountered during the implementation of a monetization framework and offers practical solutions to navigate these challenges successfully. This resistance can stem from a lack of understanding, fear of the unknown, or comfort with the status quo.

Systems Review 52

Systems Review compliance Technical Review B2B 52

SaaStr

NOVEMBER 30, 2023

With over a decade of data from qualitative learnings and insights amassed through a network of leaders, ICONIQ deep dives into what it takes to succeed at GTM throughout the four stages of growth. Complexity and building out a tech stack to manage that complexity are happening. To manage that, you need to build a tech stack.

Scale 237

Scale Sales Hiring Scaling Outsourced Development 237

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

SaaStr

DECEMBER 25, 2021

Zapier grew from a small SaaS startup to a company with over 500 employees over a decade. Here’s the advice they had to offer on scaling your SaaS company. Here’s the advice they had to offer on scaling your SaaS company. Your systems don’t need to be 100%. Instead, learn to love reinvention.

Scale 290

Scale Scaling Innovation Investment 290