User Pilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie.

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

Blulogix

MARCH 25, 2024

Enhancing Financial Reporting and Analysis: Comprehensive Financial Dashboards: Use financial analytics platforms that offer dashboards and reporting tools, giving businesses insights into key financial metrics, subscription metrics, and customer lifetime value. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

Payment Services 78

Payment Services Payment Features Payments B2B 78

User Pilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it.

Metrics 98

Metrics Management Customer Lifetime Value Acquisition 98

SaaStr

JANUARY 28, 2022

The go-to-market segment worked together on key metrics across the revenue board. According to Carlos, you don’t go from $20 million to $200 million with a great product alone or a sexy demo. Carlos says: To scale, you’ll go to companies where decision-makers are involved who may never use the product.

Scale 171

Scale Sales Hiring Scaling Sales Recruiting 171

SaaStr

MARCH 19, 2024

His day-to-day role as a first-time founder involves a lot of work around creating and building the MVP product and filtering out all of the noise in this SaaS ecosystem. You want to be scrappy and figure out how to do as much as possible without deploying the capital you’ve raised and preserving that money to build a product.

Headcount 201

Headcount Scaling Finance Engineering 201

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. Then, you should select your key metrics and time frame.

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. As it turns out, SaaS operational platform metrics are also abundant.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

NOVEMBER 8, 2021

Let’s assume you have a $2,000/month product (which is a healthy if high ACV for an early-stage PLG GTM motion) and need to grow your ARR by $600,000 to hit your plan, which translates to needing 25 new paid accounts. .” 2 – Product Qualified Lead To Marketing Qualified Lead Ratio. That math can be daunting.

Scale 298

Scale Cloud Forecasting Pricing 298

User Pilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A product adoption framework is a set of tools, tactics, rules, metrics, and more – all aimed at helping improve your adoption rate.

Customer Lifetime Value 98

Customer Lifetime Value SaaS Innovation Underperforming Technical Team 98

CloudGeometry

MARCH 3, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. This is known as a unit metric.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. It is measured using various metrics.

Engagement 84

Engagement Customer Lifetime Value Revenue Subscription 84

SaaStr

AUGUST 25, 2022

Our breadth and depth of expertise and A-SCEND, our proprietary compliance management platform, enable you to assess against the leading cybersecurity compliance frameworks important to your business – with one partner. Appcues makes it easy to measure and improve product adoption—without a developer.

Cybersecurity 195

Cybersecurity Scale compliance Subscription 195

SaaStr

AUGUST 8, 2022

How do you create a product that becomes essential to your customers’ lives? In a special SaaStr Annual session, Brex CEO & Co-Founder Henrique Dubugras and Mutiny CEO & Co-Founder Jaleh Rezaei reveal the secrets to building a successful SaaS business based on a product that customers need and love.

Startup 181

Startup Consulting Product Marketing Revenue 181

Blulogix

FEBRUARY 13, 2024

This blog post explores the importance of expanding the responsibility of monetization beyond traditional departments, advocating for it as a cross-functional discipline critical to achieving comprehensive business success. This group should include representatives from product development, marketing, sales, customer support, finance, and IT.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Invest in Quality and Innovation: Continuously improve and innovate your product or service based on customer feedback and market trends.

Retention 52

Retention Engagement Strategy AI Search 52

Intercom, Inc.

MARCH 9, 2022

In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” and typically measure this behavior as product activity or usage. We instrument our product so that we can measure our outcome.

Metrics 152

Metrics Acquisition Revenue Churn 152

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 105

B2B Development Team Review Software Review Marketing 105

SaaStr

DECEMBER 2, 2021

23 SaaStr 179: What It Means To Be An ARR First SaaS Company, The Most Commonly Misunderstood SaaS Metrics & Why Renewals Does Not Mean Happy Customers with Dave Kellogg, CEO @ Host Analytics. #22

Scale 240

Scale Benchmarks Enterprise Leadership 240

User Pilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Let’s dive in. It focuses on Impact, Confidence, and Ease.

Forecasting 98

Forecasting User Experience Scaling Development 98

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Key metrics to track at each stage. There are multiple product and marketing metrics to track at each stage of the funnel.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

JULY 17, 2023

Many SaaS founders agree that customer insights are a key driver of product growth. These customer experience analytics will give you a clear idea of customer satisfaction, customer loyalty , and other metrics that reflect how customers interact with your product. SMART goal-setting framework.

Data 98

Data Customer Lifetime Value Retention Churn 98

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 93

Software Management User Experience Metrics 93

User Pilot

JUNE 20, 2023

TL;DR You can try the following books to enhance user onboarding strategies: Product Rantz by Userpilot reveals what to do and what not to do for successful onboarding with valuable insights and humor. Product-led Onboarding by Ramli John and Wes Bush highlights the importance of involving multiple teams in onboarding.

Onboarding 98

Onboarding VP of Engineering SaaS Consulting 98

User Pilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? The process of product optimization starts with goal setting , like improving usability. Let’s dive right in!

Management 98

Management Sales Recruiting User Experience Customer Lifetime Value 98

SaaStr

MARCH 2, 2022

In the early days of SaaS, it was difficult to predict how users would interact with new products. Now, however, the focus is on product-led growth. This is especially true for product-led growth companies that rely on data to understand uptake and revenue. Create an as-is / to-be framework to guide customers.

Outsourcing Services 197

Outsourcing Services Scale Outsourced Development Marketing 197

SaaStr

OCTOBER 17, 2023

Do my customers find value in my product and service? If you don’t know, it’s the hockey stick curve going from $2M to $6M to $18M to $36M and on and on after you’ve found product market fit. The framework above is a lean canvas to help you understand your customers’ needs post-sale. Will they renew?) Will they expand?)

Scale 169

Scale Sales Hiring Customer Success Scaling 169

User Pilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. TL;DR A feature release involves adding and launching feature improvements or new functionality to a product.

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

How To Buy Saas

APRIL 5, 2024

Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them. Examples may include: 1.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

Buffer Resources

FEBRUARY 9, 2024

  In this blog post, I’ll share more about how we add hospitality to our own customer support approach at Buffer.  To provide the level of service we strive for, we need to be product experts, and we need to approach every conversation with awareness, clarity, and empowerment.   What is a hospitality approach? 

Customer Support 89

Customer Support Software Review Software Social Media 89

User Pilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. You can start by setting clear customer experience management goals using the SMART framework.

Strategy 96

Strategy SaaS AI Search Customer Support 96

Blulogix

FEBRUARY 18, 2024

This blog post explores the pivotal role of data analytics in shaping effective monetization policies, guiding businesses towards enhanced growth, customer satisfaction, and competitive differentiation. Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

SaaStr

OCTOBER 30, 2021

Companies often underestimate the size of the market they are selling to and try to define a broad scope of businesses that can use their product. However, when you are selling and trying to find a product-market fit, you need to be laser-focused on one market. There are two things that help me analyze data: metrics and filters. .

Scale 259

Scale Sales Hiring Sales SMB 259

Blulogix

FEBRUARY 17, 2024

This blog post delves into the concept of dynamic pricing models in subscription billing, exploring how businesses can leverage these strategies to enhance customer satisfaction and maximize revenue. Creating a Monetization Framework For Your Business View the Whitepaper What is Dynamic Pricing?

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. Usage of your product’s differentiating features and activity in the product.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 98

Customer Lifetime Value Sales Funnel Onboarding Acquisition 98

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. They built a fantastic product that grew quickly and organically from the beginning. You need to look at your product from first principles and rebuild your roadmap.

Cloud 244

Cloud Payments Software Review Payment Solutions 244

User Pilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. Metrics to track at different stages of the SaaS conversion funnel.

SaaS 95

SaaS Sales Funnel Customer Lifetime Value Acquisition 95