CloudGeometry

MARCH 22, 2022

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

User Pilot

JULY 16, 2024

Gain exposure and hands-on experience through junior roles in software development. Continuously develop yourself through product management events, webinars , podcasts , books , and so on. Gain hands-on experience : Gaining experience in software development is often a prerequisite.

Management 111

Management Engineering Data Analysis Software Development 111

Totango

DECEMBER 1, 2021

In this blog, we’ll look deeper at what an agile customer success strategy means and why you can benefit from using one. The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients. Develop an Agile CS Execution Plan.

Innovation 103

Innovation Customer Success Scale Government 103

User Pilot

MAY 16, 2022

The happy path is a common terminology in software development and user experience design. It could be anything from signup , onboarding , checkout flows , and everything in between. Guide users on the happy path to adopting your product with in-app guidance. Get a Userpilot demo and see how easy it is to get started.

Onboarding 98

Onboarding Software Development Engagement SaaS 98

Payrix

FEBRUARY 4, 2025

This blog post is your ultimate guide to understanding the most used payments terms today. They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments. Youve come to the right place.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

User Pilot

JANUARY 30, 2023

Using onboarding checklists to help users reach activation as soon as possible, like Userpilot. Adding interactive walkthroughs to make the onboarding process more engaging, like Kommunicate. Creating onboarding videos and allowing users to choose their path, like Tolstoy. Userpilot ’s onboarding checklist.

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

User Pilot

FEBRUARY 21, 2022

Interactive user guides improve user onboarding and drive product adoption. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool. for user onboarding ), and offering self-service support with a Resource Centre can help your users expand their knowledge base.

SaaS 98

SaaS Marketplace as a Service Onboarding Engagement 98

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. High code churn is normal in the early days of the software development lifecycle, but this should reduce as your release date approaches. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

AUGUST 19, 2022

Identify and neutralize any potential roadblocks to your software rollout project. Finally, you should organize appropriate training, consider user onboarding strategies , gather feedback as you go, and remember to draw from your experience from previous deployments! What is rollout in software development?

Software 98

Software SaaS Sales Recruiting Communication 98

User Pilot

JULY 18, 2023

Equipped with such knowledge, you can onboard them more effectively and drive engagement to increase adoption and retention. – for product/software development Aha! provides product managers with a comprehensive platform to develop and execute product strategies.

Software Review 98

Software Review Software Management Azure 98

User Pilot

MARCH 29, 2023

Userpilot is a product onboarding tool with user feedback and analytics features. Software developers will be interested in digital analytics that focus on the technical performance of the website, like bug reports or uptime. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. A product team structure is how a business organizes the product team to best support software development. What is a product team structure?

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

MARCH 27, 2023

Software developers can use product analytics to optimize their technical performance. Tracking their progress helps you tweak the onboarding process to make sure they don’t miss it. Finally, design user onboarding experiences to help users discover relevant features only. If there’s no demand, kill them.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JUNE 6, 2023

Funnel analysis allows teams to optimize conversions at the key stages of their journey, like the sign-up process or onboarding. Software developers benefit from product data by gaining insights into how the product is performing. For example, you could look at how users progress through an onboarding flow.

Data 88

Data User Experience Churn Retention 88

User Pilot

JUNE 19, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. Managing multiple software products and teams brings new challenges for product owners.

Software Review 52

Software Review Software Point of Sale Scale 52

User Pilot

SEPTEMBER 8, 2022

These tutorials are an integral part of the SaaS onboarding process and can be in the form of app hints, video tutorials, or interactive product walkthroughs. The post 8 Help Center Examples To Inspire You To Create One appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Churn 98

Churn Customer Support Software SaaS 98

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

JUNE 26, 2024

As the world of software development keeps expanding, one must master the right tools to enhance their productivity and effectiveness. Software product owner’s main responsibilities A product owner is someone who manages and optimizes the product backlog to ensure its maximum value.

Software Review 52

Software Review Software Point of Sale Scale 52

User Pilot

AUGUST 17, 2024

To excel, leverage resources like books (e.g., “Making Things Happen”), webinars (Userpilot Events, OpenView), blogs (Userpilot Blog, Mind the Product), and podcasts (Product Love). Looking to improve user engagement and product adoption? Consider Userpilot for its no-code in-app guidance and analytics capabilities.

Scale 52

Scale Leadership Interviewing Trends 52

User Pilot

AUGUST 19, 2024

To excel, leverage resources like books (e.g., “Inspired”), webinars (Userpilot Events, Product School), blogs (Userpilot Blog, SVPG Blog), and podcasts (Lenny’s Podcast). Our series covers a wide range of topics related to product adoption, onboarding, and user engagement. Book a demo today!

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

MAY 30, 2023

Userpilot is a product growth and user onboarding tool designed to drive user adoption for SaaS companies. This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue. Free user persona template from Userpilot.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

User Pilot

AUGUST 19, 2024

Some essential tools include Userpilot for user onboarding and adoption, Jira for project management, Trello for task organization, and Confluence for team collaboration. Project management : Skill in managing tasks, timelines, and priorities, especially within agile development frameworks. Looking into tools for product assistants?

Market Research 52

Market Research Interviewing Onboarding Trends 52

User Pilot

APRIL 6, 2023

Set realistic goals in the software development process Make sure the goals for your development team are realistic. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Follow product vision. Otherwise, you may find them compromising on quality.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

User Pilot

JULY 25, 2024

TL;DR This is a professional who plans, coordinates, executes, and closes company projects, ranging from software development to marketing strategies to building physical structures. The Project Management Blog : The project management blog is a comprehensive blog about project management that covers a variety of topics.

Management 52

Management Leadership Communication Government 52

User Pilot

AUGUST 30, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a head of product? Book a demo to see it in action!

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

JANUARY 26, 2021

They made a hypothesis and tested their analysis by creating onboarding experiences with Userpilot. Activation (Activation)- Create an account, set up an account and profile, complete in-app onboarding guides, respond to an NPS survey, etc. They discovered and tracked what had the most significant effect on increasing conversion.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. Some things to think about here specifically as you’re thinking about your development process is how do I have simple, easy guided flows? How do I onboard them easily?

Scale 137

Scale Scaling Engagement Development 137

User Pilot

APRIL 11, 2023

Do you need to focus on overall tech debt or new feature development ? Software development is also an expensive business and a wrong decision can result in product failure. With that knowledge and context, you can prioritize work accordingly. Customer insight will show you the way forward.

Strategy 98

Strategy Interviewing Development User Experience 98

User Pilot

AUGUST 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a product coordinator? Book a demo to see it in action!

Scale 52

Scale Leadership Healthcare Trends 52

CustomerSuccessBox

DECEMBER 12, 2019

Can a software developer do sales? But it is impossible for the customer success team to improve the onboarding process, retention, MRR growth, upsell etc in one quarter or even one year. For example, if you want the onboarding process to be more effective then one month timeline won’t be enough.

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

User Pilot

AUGUST 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a head of product? Book a demo to see it in action!

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 25, 2024

Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration. A product coordinator is a professional responsible for supporting the product team by managing various aspects of the product development process. Looking into tools for product coordinators?

Scale 52

Scale Leadership Education Interviewing 52

User Pilot

AUGUST 28, 2024

Some essential tools include Userpilot for user research & product analytics , ChurnZero for customer success and retention, and ClientSuccess for customer onboarding and engagement. Our series covers a wide range of topics related to product adoption, onboarding, and user engagement. Looking into tools for heads of product?

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

JULY 28, 2023

Pros: More insightful, segmented customer feedback An efficient solution for validating an idea quickly Requires no software development process Cons: No insights on real customer behavior Users can easily ignore or miss an email An email MVP can be used to launch a new feature – scheduling social media posts is a similar idea. #3

Marketplace as a Service 96

Marketplace as a Service Social Media Machine Learning Artificial Intelligence 96

User Pilot

JUNE 30, 2024

You can also transition into a product owner by acquiring relevant experience in roles such as project management, software development, or business analysis. Best blogs for product owners Userpilot Blog : This is a helpful resource for all things product management. Lastly, don’t underestimate the power of networking.

VP of Engineering 52

VP of Engineering Technical Review Data Analysis Education 52

User Pilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Or is there another in-app onboarding tool better than the two? A tool is necessary to create interactive user guides as it reduces dependencies on software developers. However, not all tools are the same.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

JUNE 28, 2024

Technical understanding : The world of software development keeps expanding, putting more pressure on related fields. Here’s a curated list of helpful webinar sources for you: Userpilot Events delves into user onboarding and product growth, crucial aspects of successful product marketing.

Product Marketing 52

Product Marketing Technical Review Management Marketing 52