User Pilot

FEBRUARY 2, 2022

Create a sense of engagement with images, GIFs, and videos. If you’ve got big news to share, you always have the option of emailing a good old-fashioned release note straight into your user’s inbox. Finally, remember it’s always possible to win back the business of churned customers (with the power of a well-timed email).

SaaS 98

SaaS Churn Engagement Social Media 98

Intercom, Inc.

JUNE 12, 2019

You’ll often see a modal when you sign up for a product and are asked for your email address. Modal windows work well with contextual educational content like videos or GIFs. As my colleague Ruairí Galavan explains in his C.A.R.E framework , three core components make up successful onboarding: UI design patterns. Empty state.

Onboarding 182

Onboarding Education Communication Engagement 182

How To Buy Saas

APRIL 3, 2024

In this blog, I will inform you about all the features and functions you get if you choose Wati, and also some alternatives that you can surely look into. Customer support is only available via email and response time is very long. So, keep reading till the end! Marketing automation helps to streamline workflow. 7-day free trial.

Payment Solutions 52

Payment Solutions Payments Payment Methods Software Review 52

User Pilot

MAY 2, 2023

Welcome screens, hotspots, tooltips, progress bars, emails, and checklists can all come together to create great user onboarding experiences for your customers. You have the signup flow, initial onboarding flow or product tour , and email onboarding process, to name a few. In-app flow analytics with Userpilot.

Onboarding 96

Onboarding SaaS Software Review Engagement 96

User Pilot

AUGUST 15, 2023

Online marketing strategies for social media, emails, press releases, etc. This is your time to create events, press releases, email marketing campaigns , ads, blog content, social media posts, etc., It is the process that guides you to a successful product release. Let’s begin! for measuring success. Sample user persona.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

User Pilot

FEBRUARY 9, 2023

This is conveyed through marketing communications and delivered via different media like your website copy, paid ads, or email newsletters. How can dedicated in-product communication tools help you achieve your product goals? Ready to dive in? Start creating your product communication plan by setting actionable goals. Want to see how?

Communication 98

Communication SaaS Engagement Onboarding 98

OpenView Labs

NOVEMBER 9, 2020

One of the most tried-and-true methods to getting backlinks: sending a cold email that asks the recipient to link back to your site. If you’ve ever managed a company’s main contact inbox or you’ve run a blog, you’ve more than likely gotten hundreds of these. Writing cold emails is no easy task. Image: Radicati Group (opens PDF).

Engineering 86

Engineering Acquisition Marketing Business 86

Neil Patel

OCTOBER 13, 2020

Imagine coming across the following two topics during a Google search: 11 Effective Email Marketing Tips How to Do Email Marketing. They know there are just 11 tips, while the other one might be five tips or 50 pages of how to write, launch, and optimize their email marketing. It’s been around for centuries.

Content Marketing 143

Content Marketing Social Media Engineering Branding 143

Neil Patel

JUNE 25, 2019

For example, you may learn about new blog posts I publish through my email lists because every time I publish a new post, I usually send out an email blast. Every time I release a blog post or a video… again, I send a message out through push notifications. And it’s been this way for years.

Social Media 111

Social Media Advertising Scale Engagement 111

User Pilot

OCTOBER 1, 2020

ková , a product marketer at Kontentino , a social media management tool for collaboration, content approval and scheduling, came to Userpilot with a few main goals in mind – increase product adoption, boosting new feature adoption, communicating new feature releases in-app and creating their very first user onboarding. Quick Returns.

Social Media 98

Social Media Onboarding Branding Engagement 98

User Pilot

JUNE 28, 2023

With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. But the big question remains: how do you know what in-app communication to implement and when to trigger them in the user journey? This article provides an answer. Retain and upsell customers.

Strategy 98

Strategy AI Search Marketing Software Review 98

Buffer Resources

JANUARY 16, 2023

When posting about other cultures and religions, make sure to do your research so you can highlight the holiday accurately and respectfully. Whether you just wish your followers a happy holiday, post a fun fact, or just bring in more awareness, we encourage you to include some of the holidays mentioned below in your social media planning.

Social Media 119

Social Media Entrepreneurship Education Company Culture 119

User Pilot

FEBRUARY 22, 2022

Use onboarding emails to reengage and bring users back inside the app. For example, for a video-making platform, it may be the act of trying on the video editor, for an email marketing platform it may be creating an email, and for a booking app, it may be creating an account. This article has your back. Let’s dive in.

SaaS 98

SaaS Retention Onboarding Engagement 98

Buffer Resources

JUNE 27, 2023

Mastodon reports over 1.3million monthly active users as of June 2023 💡 Check out this guide to Mastodon on the blog Mastodon is a decentralized network that allows users to create accounts in distinct communities while being able to access others. Some are so recent they’re not even at the beta testing stage yet.

Social Media 142

Social Media Blockchain Trends Branding 142

Baremetrics

SEPTEMBER 9, 2020

The success of your company literally depends on your ability to keep customers paying you for as long as possible. The sad part is a lot of the reasons customers cancel are actually avoidable. In fact, one survey found that companies in the U.S. lose $136 billion every year to avoidable customer switching. Don’t get me wrong.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

Unbounce

NOVEMBER 14, 2019

Cat gif , anyone?). Not all popups are created equal. (We’re We’re not the first to point this out—a recent study revealed that popups triggered in context convert 40% better than popups without.). To create truly contextual popups, you should keep these three principles in mind: Be targeted. Be generous. Cue The Godfather theme.)

Software Review 111

Software Review Branding Engagement Sales 111

User Pilot

FEBRUARY 10, 2022

For example, one of your product’s features could be bookmarking blog articles for later use. Want to improve your feature adoption metrics but don’t know where to start? Improving feature adoption for your SaaS product needs to be contextual. Feature engagement rate measures how frequently users access a given feature.

Metrics 98

Metrics SaaS Onboarding Engagement 98

Neil Patel

FEBRUARY 16, 2021

Whether you communicate through social media, your company blog, or email newsletter, it has never been easier to stay connected. PPC and social campaigns might not be the first things that come to mind—but maybe they should. Most marketers focus on acquiring new customers when it comes to paid marketing. Drive Sales.

Social Media 126

Social Media Software Review Branding Communication 126

User Pilot

MAY 25, 2021

Gif created on Vine. We’ve written many times before on this blog about the value of customer education. SaaS businesses are increasingly using microvideos inside their knowledge base, to explain UI elements in-app, or to build brand awareness. We created a YouTube video on using videos for onboarding – come watch !

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Education 52

Intercom, Inc.

MARCH 26, 2020

We’ve brought together three of our most experienced remote folks for a roundtable discussion (hosted remotely of course) to talk through what they’ve learned and how to operate at your best while on your own. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world.

Sales Hiring 171

Sales Hiring Travel Communication Management 171

User Pilot

MAY 2, 2022

You can collect NPS data in various ways. One of them is to survey customers. You can use Intercom to create such surveys code free and get NPS feedback from your customers. When creating a survey, make sure it visually matches the theme of your company. Net Promoter Score (NPS) is a standardized metric for measuring customer satisfaction.

Scale 98

Scale SaaS Churn Customer Support 98

User Pilot

JULY 25, 2019

Let’s imagine that your product is a drag-and-drop email newsletter platform. It makes it super easy to create emails in just a few clicks. It’s that you can quickly and easily make great-looking emails. moment is when a user first designs an email using your innovative drag-and-drop editor. It really is that important.

Onboarding 108

Onboarding Scale Software Review Technical Review 108

OpenView Labs

OCTOBER 20, 2021

Building a customer-centric product is a strong competitive advantage. When customer-facing teams are fluent in the product, they can meaningfully share feature requests and help create a tight feedback loop with engineering teams. . In fact, a majority of the modern software evaluation process occurs before a team even talks with sales.

Scale 81

Scale Business Pricing Software Review 81

User Pilot

MAY 17, 2022

Brand monitoring also works as you get to see what the world is saying about your brand on social media and other digital communities. Feedback survey widgets are great if you want to be less intrusive. With the always-on widget, customers have the autonomy to decide when to click and send in their responses. What is customer feedback? Then repeat.

Social Media 98

Social Media Interviewing Software Review User Experience 98

How To Buy Saas

MAY 10, 2022

What is Email marketing? What things do you need to get started with an email marketing campaign? As email marketing is such a large platform, you may have a lot of questions. In recent times for growing any business, email acts as a compulsion for reaching your clients as well as the customers. What is email marketing?

Marketing 52

Marketing Social Media Scale Mobile 52

Tom Tunguz

JANUARY 7, 2013

The influencer program asks a few hundred LinkedIn members to write periodic blog posts which are highlighted on the home page and in email marketing campaigns. During the past four weeks, I syndicated six posts from this blog to LinkedIn. I’ll be continuing to blog on LinkedIn. And the experience has been eye-opening.

Content Marketing 100

Content Marketing Trends Engagement Startup 100

ChurnZero

DECEMBER 22, 2020

For when you don’t want to write out that long, wordy, and confusing email that you reread 15 times before sending to ensure nothing is lost in translation (wh ich despite your tasteful highlighting and dynamit e bulleting , most definitely is): . A change of approach may be all it take s. ) . Pricing: pa id versions only .

Customer Success 59

Customer Success AI Search Pricing Social Media 59

Natalia Luneva

JANUARY 7, 2023

It has a built-in multimedia player that can be embedded into websites, blogs, social media profiles. Looking for: Download Camtasia Studio for Windows 10 (32/64 bit) in English. Click here to Download. Customize any of the royalty-free assets in the Camtasia library and add them to your video for a professional polish.

Software Review 40

Software Review Systems Review Social Media Communication 40

Neil Patel

NOVEMBER 9, 2021

Data from Livestream has shown that 80 percent of consumers would rather watch a live video from a brand than read a blog. Livestreaming is a booming industry, especially among younger generations. In fact, the livestreaming market is set to reach $247 billion by 2027. It can also be done on websites such as Twitch, YouTube, and even Twitter.

Social Media 106

Social Media Marketplace as a Service Sales Advertising 106

DeepStream

JULY 23, 2020

Checking in on Slack (daily stand-up done + replying to emails). Working on content creation (writing blogs, press releases, competition applications, etc) . I have “Research good GIFs/Memes” as a task on my to-do list. Here at DeepStream , our team is everything! When did you join DeepStream and what is your role?

Scale 52

Scale Scaling Marketing 52

User Pilot

JANUARY 23, 2023

Some viable options include: Display Advertising: Use images, gifs, videos, etc., Email Marketing : Share product updates, sales offers, and new products with customers on your contact list. TL;DR A growth marketing framework is a defined, data-driven process for achieving real growth as a business.

Growth Marketing 98

Growth Marketing Marketing Growth Hacking SaaS 98

ProfitWell

JANUARY 10, 2020

Plus, a Litmus webinar for the new email decade. I also have my eye on Buzzsumo , because next to email, content is a heavy hitter in the marketing space. But how do you guarantee you’re providing the very best content, whether in an email, on a blog, or elsewhere? Today, more 2020 tools and trends. Digitize the decade.

AI Search 40

AI Search Content Marketing Subscription Payment Features 40

User Pilot

JUNE 4, 2021

The general consensus is that time to value needs to be as low as possible so that more users can get the value of your product early during their onboarding process; that way more of them stick around. Moment is the first experience of value in your product. Table of contents: What is an interactive walkthrough? What is walkthrough software?

Software Review 98

Software Review Software SaaS Onboarding 98

User Pilot

OCTOBER 1, 2020

Product tours take the worst evil out of school and pack it in UI form. We all know what’s wrong about school: forcing kids to learn things they can’t apply instantly in real life, things that are either too obvious for some (hence: patronizing) or too difficult for others (hence: overwhelming). Product Tours Are Ineffective. Pun unintended).

Social Media 116

Social Media Onboarding Education PayPal 116

SaaS Onboarding Emails

FEBRUARY 5, 2019

but how’s their email game? The emails below were captured over the 30 days after signing up. create their first project CTA: Upload a Video/ Make a New One/ Borrow one from us Strengths: Whereas the poem welcome email introduced the brand at large, this second Day 1 email jumps into the task at hand. Welcome to Wistia!

Onboarding 40

Onboarding New CTO CTO Advertising 40

User Pilot

JULY 19, 2021

In this blog post, some of the things I’m going to cover are: what feature adoption is. While it is the goal, it’s not always easy to achieve. If you’ve ever worked tirelessly on a new feature and it got glossed over or ignored by users, it could make your entire work seem a waste – which frankly it is. why it is important.

Onboarding 116

Onboarding Churn Metrics Retention 116

ChurnZero

MARCH 27, 2020

Blog Author: Bri Adams, Customer Success Manager, ChurnZero. Make sure your walkthroughs integrate with systems that contain customer data (including applications, CRMs, support ticketing systems, finance systems, email, and more), so it has a very deep and broad understanding of customers’ behavioral data. His famous last words?

Technical Review 52

Technical Review Systems Review Software Review Scale 52