Totango

NOVEMBER 27, 2023

Forrester recognizes the value customer success platforms can provide to B2B companies looking to foster retention, growth, and advocacy. The global market research company conducted its first Forrester Wave™ evaluation of top customer success platforms. The report states that our platform offers “laudable flexibility.”

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion. We were also named “Best Customer Success Tool” by the Customer Success Collective !

Software Review 111

Software Review Scale Customer Success Innovation 111

Blulogix

JANUARY 8, 2024

How the Right Platform Enhances Your Subscription Billing Experience By BluLogix Team Welcome back to our series on selecting the ideal subscription billing platform. Selecting the right subscription billing platform is a strategic decision that can significantly impact your business’s success.

Payments 52

Payments Payment Features Payment Services Subscription 52

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 100

SaaS Payments Trends Payment Solutions Payment Methods 100

Buffer Resources

OCTOBER 23, 2023

With a phone and the Internet, you can start growing a platform for yourself.   This is as true for YouTube Shorts as for any other platform. But the path to virality, meaningful growth, and monetization is paved with unclear instructions and ever-changing platforms. Let’s get into it. 

Social Media 127

Social Media Trends Engagement Branding 127

Blulogix

FEBRUARY 11, 2024

This blog post serves as your step-by-step guide to developing a Monetization Framework that aligns seamlessly with your business goals, ensuring agility, efficiency, and growth. Utilize data analytics to segment your customer base and identify unique value propositions for each segment.

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Automation not only streamlines operations but also ensures accuracy and consistency in billing and customer management.

Payment Features 52

Payment Features Subscription Payments B2B 52

Blulogix

FEBRUARY 17, 2024

This blog post delves into the concept of dynamic pricing models in subscription billing, exploring how businesses can leverage these strategies to enhance customer satisfaction and maximize revenue. Data-Driven Decision Making: Dynamic pricing models rely on data analytics to inform pricing adjustments.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

Blulogix

FEBRUARY 15, 2024

This blog post explores how businesses can utilize market insights to craft compelling subscription offerings that meet the shifting demands of the digital consumer and stand out in a crowded marketplace. Keeping a pulse on these dynamics enables businesses to anticipate market shifts and adapt their offerings accordingly.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

User Pilot

JULY 4, 2023

Growing your product requires tackling one of the biggest challenges, which is to cross the chasm. Read on to discover how to cross the chasm and scale your technology company. Use popular platforms like Product Hunt to launch your product to get new users. Discover which customers are your best, and copy how you acquired them.

Scale 87

Scale Scaling Technical Review SaaS 87

User Pilot

APRIL 7, 2023

Use customer journey maps , application integrations, customer analytics, and CRM tools to collect cross-department insights. Userpilot, Hotjar, and Brand24 are the best tools for data analytics and collecting B2B customer insights. Upcoming funnel analytics in Userpilot. Upcoming path analytics in Userpilot.

B2B 92

B2B Underperforming Technical Team B2C Scale 92

User Pilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities.

Data 81

Data Scale User Experience Underperforming Technical Team 81

Blulogix

FEBRUARY 28, 2024

Data-Driven Strategies: Leverage data analytics and AI to inform your monetization strategies. Cross-Functional Collaboration: Agile monetization transcends traditional departmental boundaries. Tailored experiences and personalized engagement are key drivers of customer satisfaction and loyalty.

AI Search 52

AI Search Business Innovation B2B 52

Blulogix

FEBRUARY 12, 2024

Cross-Functional Collaboration: Break down silos by fostering cross-functional teams focused on monetization initiatives. This could involve training sessions, workshops, and access to data and analytics tools that help employees understand customer behavior, market trends, and monetization opportunities.

Innovation 52

Innovation B2B Construction Leadership 52

User Pilot

MAY 14, 2023

If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions. Standalone analytics products like Amplitude , Mixpanel , and Heap normally offer more advanced features for tracking and analyzing user interactions but don’t give you the tools necessary to act on the insights.

SaaS 95

SaaS Scale Social Media Pricing 95

User Pilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Product analytics Product analytics is where Pendo shines.

Software Review 94

Software Review Technical Review Systems Review Scale 94

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics. What is Amplitude?

Retention 94

Retention Data Analysis Scale Data 94

User Pilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

SaaS 88

SaaS User Experience Mobile Churn 88

Buffer Resources

MARCH 19, 2024

  YouTube is effectively the video version of its parent company, Google, so the way users discover videos on the social media platform is a lot like how they search for something on the search engine.   “YouTube search strives to surface the most relevant results according to keyword searches,” the platform says.

Social Media 108

Social Media Engineering Trends Engagement 108

SaaStr

NOVEMBER 1, 2022

We remain optimistic about the prospects of cross-border SaaS. Many of them will get gobbled up by the large platforms. Companies, especially those with an undifferentiated product, may want to think strategically about the evolution of their respective category and the path towards building a platform. .

Scale 220

Scale Sales Hiring Cybersecurity Underperforming Technical Team 220

Subscription Flow

MARCH 28, 2024

In this blog, keeping all this mind, we examine the crucial roles that MoRs play for SaaS companies, supported by actual case studies that demonstrate the advantages of these collaborations. SaaS Analytics Platform: Think of a Silicon Valley-based SaaS provider that provides cutting-edge analytics software to e-commerce companies.

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

Sales Hacker

MARCH 8, 2024

By partnering with another SaaS company, you can identify opportunities for cross-selling (selling a complementary product to your partner’s customers), or co-selling (teaming up with a partner’s sales team to convert your prospects). You can then combine insights like product usage data and other analytics to drive decision-making.

Scale 93

Scale AI Search Social Media AI 93

User Pilot

MAY 31, 2023

Using cross-tabulation analysis and comparing data across segments to gain insights into correlations between different factors. Leveraging survey analytics tools for visualizing data to transform raw data into visual representations and easily identify patterns within complex user survey data. Tag the NPS responses in Userpilot.

Data Analysis 90

Data Analysis Scaling Artificial Intelligence Data 90

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Software Review 97

Software Review Systems Review Underperforming Technical Team Mobile 97

User Pilot

JULY 17, 2023

Such a cross-functional team, sometimes called a squad, has all the necessary resources and autonomy to release work independently. Userpilot is a growth platform with advanced feedback and analytics functionality. Easy to measure progress objectively using product analytics. Product analytics to track the team’s metrics.

SaaS 89

SaaS Scale Leadership Customer Lifetime Value 89

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Paths, Funnels , Segmentation, and Retention analysis are some of the analytics features that Pendo is known for. Pendo is a digital adoption platform (DAP). Let’s get right to it! To see how it works, book the demo!

Underperforming Technical Team 86

Underperforming Technical Team AI Scale Onboarding 86

User Pilot

MARCH 6, 2024

Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. A good example is driving customer expansion with upsells and cross-sells only when the user has adopted the product and is ready to upgrade. This helps create user personas.

Social Media 90

Social Media Sales Funnel Acquisition Retention 90

Blulogix

FEBRUARY 9, 2024

Increased Revenue Potential: By optimizing billing processes, businesses can unlock new revenue opportunities through cross-selling, upselling, and improved renewal rates. These platforms should offer: Customizable Billing Cycles: To accommodate various subscription models and pricing strategies.

Payments 52

Payments Payment Services Subscription Payment Features 52

Neil Patel

SEPTEMBER 1, 2020

YouTube’s product chief underlined the reality of the impact of suggested-to-watch videos in an interview, noting 70% of a user’s time spent on the platform was dictated by the company’s suggested video algorithm. Cross-Promote Content. An example of a recent YouTube video shared on this blog. Actionable Analytics.

Venture Capital 145

Venture Capital Advertising Engagement Benchmarks 145

User Pilot

DECEMBER 10, 2023

Userpilot is a product growth platform that allows you to collect user behavior data and feedback and drive user activation and engagement. This could be: Usage data – the most important kind of data on how users interact with the core app, the website, landing pages , blogs, support pages, etc. Book the demo to see how!

Scale 101

Scale Sales Software Review Retention 101

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data 65

Data User Experience Churn Retention 65

User Pilot

AUGUST 6, 2023

Examples of marketing automation include sending automated emails triggered by user behavior , or scheduling and posting content across all social media platforms. This means more paying customers and upsells or cross-sells, which translates into better business performance. Why implement marketing automation in your SaaS?

Marketing 91

Marketing SaaS Social Media Onboarding 91

User Pilot

JUNE 26, 2023

Userpilot is a powerful product growth platform that allows you to collect data for tracking product metrics and offers actionable insights with product analytics dashboards. Upcoming updates on features and events analytics dashboard in Userpilot. Visualize collected data with various analytics dashboards.

Metrics 79

Metrics Customer Lifetime Value SaaS Acquisition 79

Neil Patel

JULY 31, 2021

For example, you might use Google Analytics or email automation software to measure your success rates. At this early stage, use visually engaging content such as videos, short blog posts, and social media posts to introduce your company and emphasize your brand story. Craft authoritative blog posts to educate your audience.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

FastSpring

DECEMBER 18, 2020

It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. TL;DR Customer behavior analytics is an in-depth analysis of user interactions within your product that helps SaaS companies understand customer preferences and locate friction points.

Customer Lifetime Value 93

Customer Lifetime Value Software Review Retention Churn 93