Intercom, Inc.

APRIL 30, 2020

Our new programs are designed to help all of us partner even more closely, so that together we can help businesses build better and more personal relationships with customers. Turn your app into a powerful partnership. The Intercom platform has long been available to anyone who wants to build powerful integrations with Intercom.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

Stax

APRIL 18, 2024

shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. You should also consider what features you may want as your business grows.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Venture Capital 52

Venture Capital SaaS Data Scale 52

Intercom, Inc.

JANUARY 2, 2019

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day.

Technical Review 141

Technical Review Engagement Branding Communication 141

User Pilot

AUGUST 6, 2023

Introduces tools that you can use to automate your marketing processes. Effective marketing automation enables teams to deliver personalized experiences for different user segments. To calculate your marketing ROI, divide the total net returns by the total costs. Why implement marketing automation in your SaaS?

Marketing 92

Marketing SaaS Social Media Onboarding 92

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Money is cheap.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

CustomerSuccessBox

OCTOBER 26, 2021

Helps in CS Enablement. Manages data analytics, tech-stack for CS team, key process development, strategic planning. CS Ops team ensures that the data flows smoothly between all the teams, be it the marketing, sales, product, and the CS team. Also, having the customer journey written down early exponentially grows your business.

Customer Success 52

Customer Success Sales Hiring Scale SMB 52

Totango

JUNE 11, 2021

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. .

Data 63

Data Scale Cloud Customer Success 63

CustomerSuccessBox

APRIL 11, 2019

A lot of Customer Success leaders and Founders I have talked to since starting at CustomerSuccessBox have been confused about what customer tech stack to use at their SaaS businesses. Some think that a CRM should suffice whereas others want to build their own dashboards on top of analytics tools. Level 1: CRM + Excel.

Customer Success 80

Customer Success Payment Features Sales Hiring Subscription 80

Sales Hacker

DECEMBER 18, 2019

Time for Sales Hacker’s annual Top 10 Sales Trends and Predictions for the Future of Sales in 2020. So, without further ado, here are my top 10 sales trends and predictions for the future of sales in 2020. 10 Trends and The Rise of Sales Tech. 10 Trends and The Rise of Sales Tech. Wow, time flies.

Sales Hiring 58

Sales Hiring Trends Sales Consulting 58

SaaStr

JUNE 3, 2020

I’ve been building SaaS companies now, since 1999. Then we went on to build another company called SteelBrick, another SaaS configure price quoting solution. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software.

Software Review 191

Software Review Scale Technical Review SaaS 191

ChurnZero

OCTOBER 27, 2020

This is a guest blog post by Kristen Brehmer from TaskRay. The best way to ensure that your customers feel valued is to help them get up and running quickly and make sure that each step of their journey from the Sales process to customer onboarding and on to Customer Success is as seamless as possible. throughout the journey.

Customer Success 59

Customer Success Onboarding Interviewing Churn 59

User Pilot

JUNE 29, 2023

So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Zapier, RollWorks ABM, Eventbrite, GoToWebinar, and Calendly are the top integrations for sales and marketing teams. Userpilot will be an excellent addition to your HubSpot data tool stack.

Scale 52

Scale Business SaaS Pricing 52

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. Raise your hand. what are your thoughts? Megan Leuders: We needed to be able to answer in the solution that we needed to build going forward.

Cloud 171

Cloud Scale Trends Machine Learning 171

CustomerSuccessBox

MARCH 9, 2022

This blog helps to clarify the purpose of CRMs versus Customer Success tools. It will help you understand why having a dedicated Customer Success platform in your Customer Success tech stack is essential. It provides a unified view of customer data and assists organizations in every step of the sales process.

Customer Success 52

Customer Success Scale Customer Lifetime Value Outsourced Development 52

Sales Hacker

DECEMBER 17, 2020

10 Sales Email Templates. The 3 Most Important Sales Email Best Practices. Sales emails that land in spam folders have a zero percent conversion rate. Technology has transformed how we connect with prospects, but it has also put consumers on guard. Email is one of the most effective sales prospecting channels.

Artificial Intelligence 86

Artificial Intelligence Sales Sales Funnel Machine Learning 86

User Pilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. The study showed that companies that get customer success right prioritize technologies that improved customer experience. Customer engagement platforms help you build the right customer experiences. Reduces customer support demands.

Engagement 98

Engagement Scale Onboarding Customer Support 98

Intercom, Inc.

JANUARY 16, 2020

The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. We hear how sharing the pain that your customers experience is key to understanding it. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. How can you capture, qualify and convert the right leads for your business while working within your means? Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? But tell me, this is not your first time at the rodeo, so I want to kick off with how did you make your way into the SaaS world that I love so much? Is it the responsibility of the board to course correct at this early stage?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Sales Hacker

OCTOBER 23, 2019

Your physical and mental health, relationships — you know, the important stuff — well, remember Newton’s law. Can we all agree that by virtue of its targeted nature, sales is a pressure cooker of a job ? Right from the off, there are some fundamentals deeply rooted within the majority of sales professionals’ minds: I must hit target.

Underperforming Technical Team 45

Underperforming Technical Team Construction Development B2B 45

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. Matt Garratt: Fantastic.

Payment Solutions 155

Payment Solutions Pricing Payments Payment Services 155

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

yoursales

DECEMBER 12, 2018

Sales Tools: Made in Belgium. Tools for sales are flooding the market and the flood seems to increase in strength every year. That said, few know there’s a vibrant community of sales tools and sales tech stack vendors packed together in Belgium. Pre Sales. Sale Occurs. This is the place!

Outsourcing Services 77

Outsourcing Services Outsourced Development Sales Technical Review 77

Aaron Beashel

OCTOBER 31, 2016

Alex co-founded the well-known SaaS company Desk.com before selling it to Salesforce and becoming the VP of Service Cloud (their second largest business unit, behind Sales Cloud). So in this post, I want to outline how the V2MOM framework works and how you can use it to align and manage your company around what’s most important.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Navint

NOVEMBER 14, 2019

Whether you are a seasoned pro or a first timer, building your agenda can feel a bit overwhelming. what sessions do you attend and how do you maximize your quick 4-day Dreamforce experience? Allow us to be your one stop shop to break down which sessions are a must attend for you and your finance team.

Finance 40

Finance Revenue Customer Lifetime Value Subscription 40

yoursales

DECEMBER 12, 2018

Sales Tools: Made in Belgium. Tools for sales are flooding the market and the flood seems to increase in strength every year. That said, few know there’s a vibrant community of sales tools and sales tech stack vendors packed together in Belgium. Pre Sales. Sale Occurs. This is the place!

Outsourcing Services 44

Outsourcing Services Outsourced Development Sales Technical Review 44

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team?

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

CustomerSuccessBox

NOVEMBER 1, 2018

Tj Randall , VP of Customer Success at XebiaLabs says, “Customer Success means everything post sales”. So, the biggest thing to remember is when we are talking about the enterprise, we are talking about thousands of employees, many different technology stacks and lots of complexity. How do you work with them? Disparity?—?Teams

Customer Success 40

Customer Success Outsourced Development Entrepreneurship Enterprise 40

Sylvia Ng

FEBRUARY 17, 2016

Copy and paste what’s relevant to you to build your job description, or just scroll through to get some inspiration. What does your ideal growth engineer look like? Job Responsibilities – Build. Technologically agnostic. Understand the human being on the other end of your code. TABLE OF CONTENTS.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

MARCH 6, 2023

The marketplace in 2023 prioritizes emerging technology and instantaneous communication. B2B founders and sales agents feel pressured to keep up with the rapidly evolving market. SaaS companies must implement flexible and innovative sales strategies that can weather the future. Technological AI and automation advancements.

Innovation 238

Innovation Sales Hiring B2B Strategy 238

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Sales Models and Fundamentals.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Neil Patel

APRIL 5, 2023

Do you ever feel like you can’t compete with your rivals? Then I’ve got some good news for you: There’s no need to be afraid of your competitors. Well, their success validates your ideas. If your competitors are doing well, it shows there’s a market, right? Step #3: Again, enter your competitor’s URL and click “Search.”

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaStr

JANUARY 25, 2021

Ready to turbocharge and increase your SaaS sales in 2021? We asked Brooke Treseder, SVP, Revenue Operations at Checkout.com , Ellen Kindley, Chief Transformation Officer at Keyfactor , and Gordana Vuckovic at Contentstack to share their best tips to increase sales. Optimize your touchpoints.

Scale 175

Scale Technical Review Sales Onboarding 175

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Which problems are the most pressing for your and your B2B sales team? Professional.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52