Subscription Flow

MAY 9, 2024

Running an Ecommerce store takes a lot: not only do you have to ensure that you sell top quality products, you also need to invest in having a robust marketing department that keeps your potential customers aware of the products’ existence. In this blog, we will address this issue, firstly going over the E-commerce Checkout process.

Payment Methods 76

Payment Methods Payment Services Payment Solutions Payments 76

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score.

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

JULY 30, 2023

This game-changer can help you foster customer relationships, drive engagement, and boost business growth. TL;DR Customer segmentation in marketing automation involves grouping leads and customers based on shared characteristics to personalize marketing messages. Behavioral segmentation.

Scale 84

Scale Marketing Onboarding User Experience 84

Incredo

JANUARY 21, 2020

Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. So whenever you visit a website and see a similar picture like below, it means that the website is using the conversational method to engage with people. . It’s as clear as the day.

Marketing 313

Marketing SaaS Social Media Customer Support 313

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. TL; DR Customer engagement refers to the active interaction between customers and products. Let’s start!

Trends 92

Trends Engagement Artificial Intelligence Machine Learning 92

Chargebee

FEBRUARY 13, 2024

Dive into Chargebee's exploration of churn indicators, where we dissect the crucial signs of customer attrition and their impact on business health. This blog post illuminates the importance of understanding churn rates, providing actionable insights to improve customer retention, boost engagement, and ultimately drive growth.

Churn 52

Churn Retention Engagement Strategy 52

Totango

JANUARY 3, 2024

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. It’s been an exciting journey, marked by significant milestones and a ceaseless effort to support our customers in achieving their goals.

Software Review 112

Software Review Scale Customer Success Innovation 112

How To Buy Saas

MAY 2, 2024

In this blog, I will explain to you all the features and functionalities of Interakt and also suggest the top 7 Interakt alternatives that you must check out before you take your pick. Through the various robust features that Interakt offers, you can create compelling marketing strategies to generate more engagement and ROAS.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Nimble - Sales

JANUARY 11, 2024

Nimble’s latest innovation, Mobile Web Forms, empowers you to effortlessly craft personalized forms for mobile devices, simplifying lead capture and engagement, minus the coding hassles. Instantly handle inquiries, customer feedback, and orders, facilitating timely responses and decision-making on the go.

Mobile 56

Mobile Innovation Engagement 56

User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 85

AI Search Software Review SaaS AI 85

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? A successful strategy helps improve conversions , drive retention and loyalty, and increase the customer lifetime value.

Engagement 75

Engagement Strategy SaaS Customer Lifetime Value 75

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 72

Engagement Entertainment AI Customer Lifetime Value 72

User Pilot

NOVEMBER 2, 2023

In contrast, the product-led growth model leverages inherent product virality and its value to drive customer acquisitions and retention. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. Most companies use all 3 strategies to some extent.

Strategy 87

Strategy Marketing Social Media AI Search 87

Neil Patel

JANUARY 8, 2021

If you aren’t using Twitter to boost your brand, you’re seriously missing out. If you use Twitter correctly, you can boost your brand’s search engine rankings just by posting on the platform. That’s because Twitter lets you build a large following and gain the attention you need to boost brand awareness. That’s crazy, right?

Branding 145

Branding Social Media Trends Engineering 145

User Pilot

FEBRUARY 25, 2024

Map out each stage in the customer journey. Create your user personas A user persona is a fictional yet realistic representation of your ideal customer. Map out each stage in the customer journey Choose the customer journey you want to analyze, then map every touchpoint , from initial contact to conversion.

SaaS Payments 88

SaaS Payments Payment Services Payment Methods Payment Solutions 88

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. So in this blog, I will guide you through some of the top WhatsApp API providers in 2024, why you should you them, and how to find the best fit for your business. So what are you waiting for?

Payments 52

Payments Payment Solutions Payment Methods Business 52

Stax

NOVEMBER 20, 2023

Participating in Small Business Saturday can help SMBs boost revenue, foster customer loyalty, and strengthen the local economy. Check out the remarkable benefits it provides in terms of boosting sales , enhancing customer loyalty, and strengthening community ties. The 13th annual event is set for November 25th this year.

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

How To Buy Saas

MAY 10, 2024

Are you a website owner seeking to improve your website visibility and engagement? In this blog, we will take you through the valuable features, pros and cons, and comparisons of Semrush alternatives so that you can make the perfect choice for your website and witness your online presence soar. mo $108.33/mo mo Guru $249.95/mo

AI Search 59

AI Search Scale Engineering Pricing 59

User Pilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Why use cohort analysis to measure customer retention?

Retention 78

Retention Social Media Customer Lifetime Value Acquisition 78

Neil Patel

JANUARY 28, 2023

How Videos Can Boost Sales We know that videos, when used wisely as part of your overall marketing strategy, can increase conversions and boost sales. After all, 93% of businesses landed a new customer after sharing a video on social media. Because videos drive engagement. That’s no small feat! Why is that?

Strategy 88

Strategy Marketing Social Media Branding 88

User Pilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction.

Social Media 86

Social Media Software Review Technical Review Machine Learning 86

User Pilot

AUGUST 10, 2023

Behavioral targeting and automation is a rapidly evolving space that brings several key benefits: to name a few, you can boost customer engagement, drive loyalty , and increase retention. This helps because it’s a way of directly appealing to customers based on where they’re at in a journey (i.e.

Product Marketing 80

Product Marketing Marketing Churn Customer Lifetime Value 80

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, that growth comes from consistently and quickly delivering customer value. Announced during our flagship event, Totango Live!

Enterprise 114

Enterprise Revenue Scale Innovation 114

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business.

Payment Solutions 80

Payment Solutions Payments Payment Services SaaS Payments 80

Buffer Resources

OCTOBER 24, 2023

But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team.  This felt like a missed opportunity.

Outsourcing Services 114

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 114

Buffer Resources

OCTOBER 23, 2023

Shorts reduced the barrier to entry for becoming a YouTuber (a highly sought-after profession), and it offers a unique opportunity to engage audiences in a concise yet impactful manner. Test different captions to see which perform best regarding views and engagement.   This is as true for YouTube Shorts as for any other platform.

Social Media 129

Social Media Trends Engagement Branding 129

User Pilot

MAY 1, 2024

Successful brand communities are the ultimate goal, offering valuable insights and fostering customer loyalty. Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What exactly is online community building? Why building a community is important for brand loyalty?

Branding 71

Branding Social Media Acquisition Advertising 71

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 90

Engagement Metrics Strategy Churn 90

User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 81

Customer Lifetime Value Sales Funnel Onboarding Acquisition 81

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. Both require a proactive, data-driven approach, personalized experiences, and an unwavering commitment to customer satisfaction.

Retention 52

Retention Engagement Strategy AI Search 52

Neil Patel

JANUARY 20, 2021

Your content’s reach has a lot to do with engagment — that is how many people like, react, comment, or share your post. Engagement rates are way up — but organic reach is way down. To increase engagement and optimize user experience, content is tailored to each user’s individual interests. Absolutely.

Social Media 145

Social Media Software Review Branding Engagement 145

User Pilot

APRIL 16, 2024

It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. It can even help maximize feature adoption.

User Experience 95

User Experience Engagement Trends Churn 95

Subscription Flow

DECEMBER 27, 2023

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. What Is Customer Renewal Rate? Knowing Your Customers: Knowing your customers is essential for retaining them.

SaaS 64

SaaS Subscription Payment Features Forecasting 64

Neil Patel

DECEMBER 30, 2022

For businesses, video content offers an innovative way to attract customers. Boost your social presence. Here are a few things to remember to create the most engaging videos out there. They have a significant impact on engagement, so you have to consider your thumbnails carefully. Reach more people. Keep Videos Short.

Social Media 89

Social Media Engineering Engagement Travel 89

Totango

JUNE 30, 2021

Knowing how to boost product adoption after onboarding is critical for customer retention. Onboarding is a crucial time to provide the training and resources that customers need to make the most out of your product. These customers run a higher risk of becoming disengaged and churning. What Is Product Adoption?

Onboarding 95

Onboarding Customer Success Subscription Payment Features 95

Subscription Flow

DECEMBER 1, 2023

Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. This is owing to a result of subscription businesses placing a greater emphasis on client retention than on new customer acquisition.

Subscription 59

Subscription Payment Features Metrics Business 59