CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

FEBRUARY 25, 2024

Discover the critical stages of each funnel and tools that help you gather actionable insights. Five funnel examples to extract actionable insights: Marketing and sales funnel. Google Analytics – Best tool for tracking website conversion funnels. Couple findings with other reports to drive deeper insights. Review funnel.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payment Solutions 98

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) We love that this blog focuses on helping hard working teams be successful by delivering great advice and strategies from sales development leaders, social innovators, and even neuro-linguistic programming specialists! Sales Hacker. How to combat objections.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Tom Tunguz

MARCH 19, 2014

I’ve been getting a few questions about the tools I use to publish this blog, so I figured I’d write about it and reveal the machinery behind the curtain. Jekyll is the blogging engine; Github is the hosting provider; Mou is the app I use to write these posts; and RStudio is the place I analyze data and make charts.

Engineering 100

Engineering User Experience Subscription Payment Features 100

User Pilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. Want to learn more about funnel analytics in Userpilot? For example, they may: Perform different actions at different touchpoints.

Marketing 97

Marketing Sales Funnel Forecasting Customer Lifetime Value 97

User Pilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Social Media 90

Social Media Data SaaS Scale 90

User Pilot

APRIL 16, 2024

When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. It also helps identify better ways to engage users. It can even help maximize feature adoption.

User Experience 103

User Experience Engagement Trends Churn 103

Payrix

APRIL 24, 2024

By leveraging data analytics and identifying attrition candidates proactively, software companies can address issues promptly and offer tailored solutions. Ian and Andy explore actionable strategies for retaining customers, emphasizing the importance of open-ended questioning and proactive outreach.

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

Buffer Resources

APRIL 11, 2024

What’s your most popular newsletter or blog? Google Analytics (free): Your most popular web pages and how people are landing on your site. Social media platform analytics (varies): How many new followers you have, and which posts they like most. How are people finding out about you?    Sound complicated?

Technical Review 106

Technical Review Startup Social Media Marketing 106

User Pilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities.

Data 82

Data Scale User Experience Underperforming Technical Team 82

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Buffer Resources

FEBRUARY 5, 2024

In this article, we’ll dive into why dark social matters, exploring its impact on analytics and its value for everyone who creates on the Internet. Madrigal in a 2012 article for The Atlantic , refers to the social sharing of content that occurs outside of what can be measured by web analytics.  What is dark social?

Social Media 97

Social Media Branding Engagement Strategy 97

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. For effective and flexible subscription management, SubscriptionFlow stands out thanks to its strong features and smooth integrations.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

User Pilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. To create a data tracking plan, you need to define your tracking goal, determine data collection methods, and analyze data to collect actionable insights.

Data 93

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 93

User Pilot

MARCH 25, 2024

Act on insights to drive positive sentiment Finally, once you’ve understood how customers feel about your product, their primary pain points , and areas of friction , you need to take action to improve user sentiment. Survey Analytics : Analyze survey responses to identify the trends and patterns in them.

Social Media 97

Social Media Software Review Technical Review Machine Learning 97

Totango

FEBRUARY 28, 2024

Powerful analytics and AI Our investments in artificial intelligence enable quick action and informed decision-making. The post Welcome to the Revenue Revolution: A Company Update from Alistair Rennie, CEO of Totango appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Revenue 105

Revenue Scale Artificial Intelligence Outsourced Development 105

Intercom, Inc.

JUNE 14, 2022

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. A customer cohort is a group of customers or users who perform shared actions during a set period of time. .

Onboarding 118

Onboarding Retention Trends Engagement 118

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics. What is Amplitude?

Retention 94

Retention Data Analysis Scale Data 94

Totango

NOVEMBER 8, 2023

Pendo is a product experience platform that combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. What is Mixpanel? Check out our full list of technology partners or request a new integration.

Data 91

Data Finance Enterprise Interviewing 91

User Pilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. Mixpanel vs Google Analytics.

Software Review 95

Software Review Systems Review Engagement Scale 95

User Pilot

AUGUST 5, 2023

Using product analytics to monitor user behavior and spot passives. Analyze the NPS responses and then act on the actionable insights to address passives’ concerns. You can book a Userpilot demo to see how you can effortlessly create and trigger in-app NPS surveys and take action based on their insights.

Scale 95

Scale Retention User Experience Strategy 95

User Pilot

MARCH 27, 2023

The Solution: Userpilot onboarding flow with a Driven Action After testing Userpilot , Arjoon decided to build the first onboarding flow. The flow used a “driven action” – a unique UI pattern pushing the users to learn by doing. I could actually build the flows myslelf, without anybody ’s help.”

Web Development 95

Web Development Web Developers Software Engineering Onboarding 95

Neil Patel

JULY 31, 2021

It’s based on the four classic stages people move through during the buying process: awareness, interest, desire, and action. Action: Finally, you encourage a prospect to take the desired action?turning For example, you might use Google Analytics or email automation software to measure your success rates.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

Neil Patel

MARCH 16, 2021

Feedly aggregates the top content in your niche from industry blogs and other publications. You can also plug a blog URL into the tool to find its top-performing content pieces. But, if you insert a tall image directly into a blog post, it’ll take up a lot of real estate. Pro Tip: One-Pixel Pinterest Image. CoSchedule.

Social Media 143

Social Media Marketing AI Search Branding 143

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. In this article, we dive deep to discuss predictive customer analytics, its benefits, and its drawbacks.

Retention 95

Retention Machine Learning Artificial Intelligence Trends 95

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 97

Management Software Social Media Trends 97

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Metrics 94

Metrics Customer Lifetime Value Data Analysis Engagement 94

Totango

NOVEMBER 27, 2023

The report also explains that advanced technologies, like AI and machine learning, also enhance the efficiency and impact of CS teams by: Extracting actionable insights from customer data to prompt customer-centric business decisions. Deliver in-app guidance and content aimed at prioritizing user adoption.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Artificial Intelligence 96

Artificial Intelligence SaaS Software Review User Experience 96

User Pilot

JULY 10, 2023

However, you should use them carefully only in certain contexts to get the most actionable insights from your customers. However, you can use leading questions with a specific context to collect product development ideas or get actionable insights. Therefore, you would not get any actionable insights to improve your product or service.

Scale 67

Scale Underperforming Technical Team User Experience Onboarding 67

User Pilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

User Pilot

JULY 31, 2023

Paths, Funnels , Segmentation, and Retention analysis are some of the analytics features that Pendo is known for. Pendo solutions were originally developed for product managers and product teams who wanted to optimize product experiences and collect actionable insights through analytics and customer feedback. Pendo Feedback.

Underperforming Technical Team 86

Underperforming Technical Team AI Scale Onboarding 86

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Acquisition 96

Acquisition Retention Churn Metrics 96

Neil Patel

OCTOBER 21, 2020

Every time you log into your Google Analytics account, it’s right there waiting for you. By default, Google Analytics considers a visitor to have interacted with your site if they visited at least one additional page. The bounce rate you see in your overview report on Google Analytics is your site-wide bounce rate.

Benchmarks 145

Benchmarks Technical Review Software Review Acquisition 145