User Pilot

JULY 19, 2024

One way to measure your Martech product success is by using benchmarks to compare its performance to similar products. Ongoing innovation. These are the metrics we used to analyze the performance of 547 SaaS companies from 7+ industries in our SaaS Product Metrics Benchmark Report 2024. Customer satisfaction. Profitability.

Benchmarks 105

Benchmarks Metrics Scale Customer Lifetime Value 105

SaaStr

NOVEMBER 17, 2022

We track your progress and provide monthly executive level reporting on achievement against industry-recognized benchmarks and best practices. That means our cyber avatars have installed, configured, assessed, and remediated your environment and are now maintaining it before you’ve completed most traditional POCs. We are not like other banks.

Banking 264

Banking Payment Features Venture Capital Subscription 264

Totango

DECEMBER 1, 2021

When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. Then we’ll lay out seven steps to bring agile innovation to customer success. Why Bring Agile Innovation to Customer Success? 7 Steps to Bring Agile Innovation to Customer Success. Define how to measure success.

Innovation 103

Innovation Customer Success Scale Government 103

Sales Hacker

NOVEMBER 29, 2024

1) Vertical SaaS We believe there are (quite a few) industries that just haven’t been exposed to modern innovation. According to HighAlpha’s 2024 SaaS Benchmarks Report , 76% of founders are most concerned about go-to-market execution. We do invest in GTM software, but not that frequently.

Investment 113

Investment Technical Review Development Team Review Scale 113

User Pilot

JUNE 16, 2024

Looking for reliable metrics benchmarks to gauge your product performance and inform your decisions? That’s what you can find in Userpilot’s Product Metrics Benchmark Report. Why should product teams read this benchmark report? We also share 6 key insights for product managers that we found particularly interesting.

Benchmarks 81

Benchmarks Metrics Sales Recruiting Acquisition 81

Sales Hacker

NOVEMBER 8, 2024

Here’s how to drive early value effectively: In-product value Measure TTV : Set a quantifiable benchmark for how long it should take a new user to reach their first “aha moment.” The new funding will accelerate product development for the hospitality industry, with continued innovations in review management and digital guest experiences.

Scale 112

Scale Sales Recruiting Sales Hiring AI Search 112

Tom Tunguz

OCTOBER 21, 2017

But it’s not the MRR milestones or the payback period benchmarks that have changed. As the number of new startups ebbs, and major forces in the industry reshape it, I suspect we’re going to see a massive amount of innovation in SaaS, a reinvention after the perfection of a 20 year old playbook.

Venture Capital 189

Venture Capital SaaS Machine Learning Artificial Intelligence 189

Tom Tunguz

JANUARY 28, 2025

The pace of innovation hasn’t stalled. Heres a rough timeline of how AI evolution has compressed in just the last two years: GPT-4 set a new performance benchmark in ELO, an overall AI benchmark. The S-curve growth in model performance continues. But faster! Claude 3 surpassed it 366 days later.

AI 130

AI Benchmarks Innovation Trends 130

CloudGeometry

NOVEMBER 19, 2021

It has certainly unlocked a measure of collaboration, productivity, feature velocity, and innovation within SaaS software development previously unseen. At right, here’s a picture of the benchmark for a hypothetical manufacturing company. Software innovation doesn’t count until it’s in production.

DevOps as a Service 130

DevOps as a Service Software Delivery Scale Benchmarks 130

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

The Angel VC

MARCH 3, 2015

SaaS Benchmarking” Tunguz we can see that the 18 publicly traded SaaS companies that were founded within the last ten years took five to eight years to reach $50M in revenues, with 14 out of the 18 being in the six to seven years range. (1) So how fast do you have to grow in order to become a $100M company? 1M, T2D3, 50%?

Compensation 185

Compensation Business Model Startup Benchmarks 185

IT World

OCTOBER 21, 2021

Benchmarks for the M1 Pro are nearly double that of the M1, and the M1 Max is even more powerful. So, how can Apple continue to innovate upon its system-on-a-chip architecture, and will the company continue to outpace competition? Still, not everyone wants or needs a Mac, and Intel has its own super fast chip in the works.

Benchmarks 111

Benchmarks Innovation 111

OPEXEngine

SEPTEMBER 15, 2021

OPEXEngine provides SaaS and Software companies with comprehensive and accurate analytics and benchmarks to help executives understand and improve operational performance. Investors and software company management need high quality and neutral benchmarks to assess their operational performance, reduce risk and improve efficiency.

Software Review 52

Software Review Benchmarks Technical Review Development Team Review 52

Panintelligence

FEBRUARY 7, 2024

While there are no signs that innovation in Fintech SaaS is slowing down, vendors have never faced greater challenges. Yet, while times are tough, I’d argue we may be about to enter a golden age of Fintech SaaS innovation. So, how can vendors respond to this double-squeeze and what’s next for Fintech SaaS innovation?

Innovation 52

Innovation SaaS Scale Technology 52

Andreessen Horowitz

MARCH 21, 2024

Last year, much of enterprise genAI spend unsurprisingly came from “innovation” budgets and other typically one-time pools of funding. In 2024, however, many leaders are reallocating that spend to more permanent software line items; fewer than a quarter reported that genAI spend will come from innovation budgets this year.

Generative AI 145

Generative AI Enterprise AI Artificial Intelligence 145

User Pilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. There are 5 main types of product development strategies: market expansion, product improvement, product extension , disruptive innovation, and diversification.

Development 104

Development Strategy Market Research Innovation 104

Sales Hacker

JULY 9, 2020

Look for ways to innovate. Be that salesperson who sees the hurdle as an opportunity to troubleshoot and innovate. Challenge yourself to outperform the benchmarks that management sets, and create your own activity-based goals. Be on the lookout for ways to problem solve and innovate your sales technique.

Sales 133

Sales Sales Funnel Innovation B2B 133

Unbounce

JUNE 24, 2020

No incoming martech makes a better case for this sort of incremental innovation than artificial intelligence. Our Conversion Benchmark Report crunched the data from 34 thousand landing pages. Sample benchmarks for home improvement landing pages. Remember printed memos ?). AI Ain’t Perfect (and That’s Okay). Watch this space.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

User Pilot

OCTOBER 2, 2023

Use evaluative research for competitor benchmarking by conducting market research to understand where your product excels or falls short. Generative research is a user research approach that delves into understanding users to unearth opportunities for innovation and address real-world problems. Benefits of generative research.

Benchmarks 105

Benchmarks Interviewing Innovation Onboarding 105

Tom Tunguz

JANUARY 13, 2015

There’s no excuse for not understanding your metrics, for not providing great customer service, for not understanding the role of customer success, for not doing intelligent lifecycle marketing, for not doing great content marketing…What was hard and innovative 5 years ago is #tablestakes now.

Sales Hiring 100

Sales Hiring SaaS Benchmarks Startup 100

OpenView Labs

FEBRUARY 4, 2019

They drive word-of-mouth adoption, demonstrate credibility with prospects in the sales cycle, and fuel continued innovation. The fastest growing SaaS companies see 89% annual logo retention and 109% net dollar retention (NDR) in their cohorts, according to data from OpenView’s SaaS benchmarking survey.

Benchmarks 105

Benchmarks Retention Churn Metrics 105

Sales Hacker

FEBRUARY 3, 2025

By using these benchmarks, we ensure that the capital were allocating toward growth initiatives is efficient and keeps a longer-term view in mind: ARR Growth: How quickly are we growing and which growth levers do we need to add? Startup to watch Closinglock – announced a $34M Series B round.

Sales Hiring 68

Sales Hiring Scale AI Search Outsourced Development 68

Sales Hacker

DECEMBER 20, 2021

Some organizations may be unable to make full use of innovations such as artificial intelligence. Don’t overly rely on benchmarks. Are you putting too much stock in your benchmarks? Your business’ brand and how customers experience it might not align with the vendor’s. Think about the long term.

Investment 123

Investment Technical Review Underperforming Technical Team Artificial Intelligence 123

Sales Hacker

JUNE 28, 2021

It allows for innovative plans that are focused on increasing the company’s user base while spending the least amount possible. Sales Benchmarks Index (SBI). Innovative B2B companies are racing to address the needs of the modern buyer by providing personalized experiences throughout the buyer journey.

Revenue 113

Revenue Marketing Customer Lifetime Value B2B 113

OpenView Labs

MAY 24, 2021

In OpenView’s 2020 SaaS benchmarks , we pointed out that public markets were starting to take notice of product-led companies. Like OpenView’s coverage of SaaS metrics and benchmarks? Please consider participating in our 2021 Financial and Operating Benchmarks Survey —now open! Atlassian has an R&D:S&M ratio of 2.9:1.

Scale 98

Scale Headcount Sales Hiring Benchmarks 98

Tom Tunguz

APRIL 25, 2017

They aren’t technology innovations leading to a go-to-market advantage. At the beginning, a publisher might benchmark five or six different ad networks. Perhaps it requires a bit less data. Those statements might all be true. But none of these advantages confer a competitive sales advantage in the market. They compared yield.

Scale 100

Scale Advertising Machine Learning Artificial Intelligence 100

Baremetrics

OCTOBER 27, 2021

What are the benchmark values for the quick ratio for Shopify Partner Apps and other micro-SaaS companies? The quick ratio is a benchmarking metric that allows you to see at a glance whether your app’s growth is sustainable. What are the benchmark values for the quick ratio for Shopify Partner Apps and other micro-SaaS companies?

Software Review 94

Software Review Benchmarks Churn Payment Features 94

User Pilot

AUGUST 30, 2024

Set benchmarks for success : Analyzing your competitors’ performance allows you to establish realistic benchmarks for your own success. Last but not least, its main threat comes from disruptive startups that are more agile and innovative. Competitor analysis for Salesforce.

Underperforming Technical Team 105

Underperforming Technical Team SaaS Benchmarks Social Media 105

The Angel VC

FEBRUARY 23, 2014

Working harder than your competition, innovating faster and just doing everything a little bit better goes a long way. Zendesk's benchmarking reports come to mind as an example. Economic moat In the first couple of years you shouldn't worry too much about your long-term competitive advantages. Oftentimes execution is everything.

Startup 152

Startup SaaS Acquisition Scale 152

User Pilot

SEPTEMBER 4, 2023

Companies must shift from a focus on competition to a focus on innovation. The core of the blue ocean strategy is value innovation. Continued innovation maintains the Blue Ocean advantage. Adopting a blue ocean strategy requires shifting from competitive benchmarking to a market-creating strategy.

Strategy 90

Strategy Technical Review Business Innovation 90

OpenView Labs

JULY 2, 2020

The 2020 SaaS Product Benchmarks Report. This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them. Slack’s innovative software pricing model has disrupted other long-standing models that have become the norm. Tips on Enterprise Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

MAY 22, 2019

When you ask them, reduce bias, and then it’s really about finding a benchmark, finding out what’s going on and improving your scores. Here’s a better way for entrepreneurs and company builders to think about the roadmap: innovation is your responsibility, but you don’t innovate in a vacuum.

Machine Learning 199

Machine Learning Artificial Intelligence Scale Technical Review 199

Andreessen Horowitz

SEPTEMBER 25, 2023

03:08] Data wars [04:28] Big vs. small LLMs [08:13] Fine-tuning [13:52] Open source AI [17:51] Benchmarks are b t [19:30] Why Ali isn’t afraid of AI Why is it so hard for enterprise to adopt AI? So there’s going to be innovation there. I kinda think all the benchmarks are b t. So then what are universities doing?

Enterprise 110

Enterprise AI Artificial Intelligence Generative AI 110

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Innovating through design. Since Thomas Watson Jr. A little story.

AI Search 245

AI Search AI Scale Machine Learning 245

Tom Tunguz

MAY 22, 2014

Two key innovations enable this tectonic shift in BI, faster databases and better data modeling. Redshift, BigQuery and others are taking the data world by storm because their performance benchmarks are staggering over huge data sets.

Data 100

Data Benchmarks Cloud Engineering 100

Intercom, Inc.

SEPTEMBER 9, 2022

I can’t speak about specific products unless I’ve analyzed and benchmarked them. ” Des Traynor: It’s almost like you have to look through both the demand and supply side of innovation, in a sense. I would say that the next best action stuff is actually less likely to be neural networks. That’s fine.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Buffer Resources

SEPTEMBER 25, 2023

This competitor analytics tool can help you uncover your competitors' strengths and weaknesses with comprehensive benchmarking data. 👉 Key Features: Always-on competitive benchmarks : Understand your social media metrics better by putting them into a comparative context. 🤔 Why go for it?

Social Media 132

Social Media AI Search AI Artificial Intelligence 132