User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. However, customer insights can help your teams understand all aspects of your B2B partners. What are B2B customer insights?

B2B 87

B2B Underperforming Technical Team B2C Scale 87

Totango

FEBRUARY 11, 2022

Delivering a satisfying B2B customer experience is key to staying competitive in today’s SaaS market. Here, we’ll outline a strategic roadmap to developing a winning B2B customer experience strategy. First, we’ll take a look at what B2B customer experience is and why it’s an important priority. What is B2B Customer Experience?

B2B 107

B2B B2C Technical Review Systems Review 107

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. Conducting interviews. What’s your biggest weakness?

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

User Pilot

APRIL 24, 2024

TL;DR Challenge : Lisa, our UX researcher, found it difficult to recruit participants for usability tests via email since B2B users are busy individuals with cluttered inboxes. Using Userpilot’s survey functionality, Lisa created an interview invite survey and triggered it to the right user segment inside Userpilot. The best part?

Interviewing 83

Interviewing B2C B2B Advertising 83

30 Day Leadership

AUGUST 15, 2023

In this episode, best-selling author and leadership coach Nils Vinje interviews Spencer Polk, a member of the B2B Leaders Academy. If self-doubt is holding you back, Spencer highly recommends the B2B Leaders Academy for personal growth. Connect with Spencer at [link] This episode is brought to you by the B2B Leaders Academy.

B2B 52

B2B Leadership Interviewing Development 52

SaaStr

JUNE 22, 2023

More here: A Simple Commitment Test For You And Your Co-Founders – SaaStr Not doing enough potential customer interviews. Don’t Forget the 20 Interview Rule. B2B folks want to do B2C. That’s tough. He or she will probably quit some time in Year 1. Too many founders shoot from the hip on what they think customers want.

SMB 229

SMB SaaS B2C Interviewing 229

For Entrepreneurs with David Skok

FEBRUARY 18, 2020

I recently did a podcast interview with Harry Stebbings of “The Twenty Minute VC” where we talked about the 9 step model for how B2B startups need to get through product/market fit, and then how they should go about finding a repeatable, scalable, and profitable growth process.

Interviewing 343

Interviewing B2B Startup Product Marketing 343

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Know your user. Inflection points.

B2C 118

B2C B2B Scale Strategy 118

OpenView Labs

FEBRUARY 2, 2022

B2B SaaS marketers who’ve been in the same shoes can tell you that’s been a good conversion rate from marketing to revenue. Not only my team and I, but most B2B SaaS marketers are in the same kind of job. To summarize, the reasons why I think PLG will transform B2B marketing are. Our goal was the pipeline. The big change.

B2B 59

B2B Scale Marketing Acquisition 59

Sales Hacker

OCTOBER 17, 2023

Our Sponsor Today’s episode is sponsored by DemandBase , Demandbase helps B2B companies hit their revenue goals using fewer resources. They combine your sales and marketing data with our validated B2B data and AI to create Account Intelligence that informs every step of your buyer’s journey.

Sales Hiring 103

Sales Hiring Sales Recruiting Interviewing SMB 103

User Pilot

MAY 1, 2024

Here are 5 newsletters we think you should read first: How today’s fastest growing B2B businesses found their first ten customers – Lenny shares takeaways from how successful companies like Figma, Slack , Stripe, and Airtable got their first ten customers. Lenny’s Newsletter homepage. Lenny’s Podcast homepage.

Underperforming Technical Team 64

Underperforming Technical Team New CTO Interviewing CTO 64

SaaStr

MARCH 28, 2021

But here’s my list of things I don’t think you should do, almost always, in SaaS/B2B: Committing for less than 24 months to get to product-market fit. Starting without any real, true customer interviews. Early interviews won’t be magic — customers can’t give you perfect feedback on wireframes. You can blaze your own path.

Sales Hiring 280

Sales Hiring Interviewing B2B Product Marketing 280

CloudKettle

JANUARY 30, 2020

The post Enterprise Expert Interview: Renaud Bizet Talks Marketing Operations appeared first on CloudKettle. We sat down with Renaud Bizet, Vice President of Marketing Strategy & Operations at Splunk, to.

Interviewing 78

Interviewing Enterprise Marketing Strategy 78

Buffer Resources

FEBRUARY 14, 2024

  The podcast features interviews with creators, their teams, and solo shows, covering mindsets, tactics, and the business side of content creation. Hosted by Lewis Howes , this is a top-ranked Business and Self-Development podcast featuring interviews with world-class experts in entrepreneurship, health, mindset, and relationships. 

Social Media 94

Social Media Entertainment Entrepreneurship Interviewing 94

Predictable Revenue

JULY 22, 2019

The post 8 Growth Secrets I Learned from Reading Every Interview with Alex Schultz, VP of Growth at Facebook appeared first on Predictable Revenue. 8 Replicable steps to help you come up with new ways to increase retention, boost virality, and drive long-term growth!

Interviewing 113

Interviewing Retention Revenue B2B 113

Sales Hacker

OCTOBER 31, 2023

They combine your sales and marketing data with our validated B2B data and AI to create Account Intelligence that informs every step of your buyer’s journey. She enjoys advising SaaS companies as they build out and optimize their marketing and overall GTM strategies.

Scale 95

Scale Marketing Interviewing AI 95

SaaStr

JULY 7, 2022

ZoomInfo’s CEO, Henry Schuck, joined us to share five mistakes made on this B2B database’s journey from zero to IPO. In these instances, you will want to set up informational interviews with strong department heads external to your company in the areas where you’re not an expert. So how did they do it?

Scale 221

Scale Sales Hiring Interviewing Engineering 221

Valuize Consulting

MARCH 22, 2022

In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. Q: A constant debate in B2B technology companies is this notion of a human-led versus product-led approach.

Customer Support 52

Customer Support Interviewing Customer Success Scale 52

SaaStr

FEBRUARY 14, 2019

If all of these look good, the interview usually goes well. The post If you had to hire B2B salespeople based on resume only, what kind of things would you look for? Folks that have consistently made it 2+ years, and especially 3+ year stints, are often the ones you want. View original question on quora. appeared first on SaaStr.

Sales Hiring 100

Sales Hiring B2B Interviewing Pricing 100

SaaStr

AUGUST 10, 2022

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. So they shifted their strategy to become more B2B and, in doing so, realized that they could tap into an even more thriving market.

Sales Hiring 207

Sales Hiring Scale Company Culture Leadership 207

SaaStr

SEPTEMBER 1, 2023

At SaaStr we’ve been super fans for a long time and a little ways back we did an amazing interview with CEO Andrew Bialceki here: Our 5 Interesting Learnings here: #1. But diversifying off Shopify would be almost impossible for them — or most of the other leads in B2B ecommere SaaS.

Scale 225

Scale SMB Sales Hiring Interviewing 225

Valuize Consulting

DECEMBER 16, 2021

At Valuize, Naz helps leading B2B SaaS enterprises drive scalable and sustainable growth by deploying robust Customer Success strategies that optimize processes, integrate impactful technology solutions and empower cross-functional teams.

Interviewing 52

Interviewing Customer Success Scale Government 52

SaaStr

APRIL 11, 2021

Once you have an idea you are passionate about — interview 20–30 potential customers. Don’t just shoot for the hip and guess, at least not in B2B / SaaS. It likely will take you 24 months to get any real revenue going in most tech start-ups at least. How will you fund that? A bit more here. A bit more here.

Interviewing 228

Interviewing B2B Revenue SaaS 228

Intercom, Inc.

JUNE 10, 2020

These experiences, whether it is observing someone use your product, or interviewing them about your product, need to be wide ranging. The ability to ask perceptive questions is critical to running high signal interviews from which you can learn the most. Having never worked on B2B products, I had zero product judgment in this domain.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Teamgate

NOVEMBER 21, 2018

You’re a mentor at Startup Wise Guys , a European B2B startup accelerator. Of course, it can be a sensitive thing, but it’s also very helpful. I think everyone should find their own sources that work best for them. What is your advice for startups on how to find a mentor and how to grab their interest?

Scale 68

Scale Interviewing Technical Review B2B 68

OpenView Labs

FEBRUARY 22, 2019

market and B2B buyers are proactively disengaging with them. B2B buyers are getting smart about vendor-centric content – they are refusing to provide company-specific contact information for fear of becoming sales targets for these 120,000 BDRs. B2B buyers are overwhelmed with the volume of B2B content marketing clutter.

B2B 65

B2B Marketing Interviewing Content Marketing 65

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. What do you think the role of subscriptions are in B2B fintech? Immad: It doesn’t have to.

Payments 108

Payments Forecasting Payment Services Payment Solutions 108

CustomerSuccessBox

MARCH 4, 2022

When you need any specific information about their needs and if it is unclear, get on a call to interview or start a poll to seek out the missing information. The post Customer Success Plan for Mature B2B SaaS Firms appeared first on. Figure out what value they receive through your product beyond the features they use.

Customer Success 52

Customer Success B2B SaaS Churn 52

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Valuize Consulting

NOVEMBER 25, 2021

Q: How can B2B software leaders maximize the ROI of their CS Technology investment? The post Leveraging Customer Success Technology To Accelerate Scale: An Interview With Nicole McLaren appeared first on Valuize. A: “Adopting a new platform is never easy for the people implementing the change, nor for the ones adopting the change.

Scale 52

Scale Technical Review Technology Interviewing 52

SaaStr

JULY 27, 2022

At the SaaStr Europa 2022 event, Accel Partner Philippe Botteri interviewed PayFit CEO & Co-Founder Firmin Zocchetto to ask about his GTM strategy. . Secret 5: Build a B2C Rather Than a B2B Marketing Engine. If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach.

SMB 189

SMB Sales Hiring Scale B2C 189

SaaStr

AUGUST 26, 2022

In this SaaStr Europa 2022 session, David Kelly (General Partner at Tapestry) interviews a group of highly experienced investors, including Zoe Chambers (Frontline Ventures), Carmen Alfonso Rico (Cocoa), and Rouven Dresselhaus (Calvary Ventures). . #1: One piece of advice is to think about your fundraising efforts as a B2B sales funnel.

Sales Funnel 199

Sales Funnel B2B Interviewing Investment 199

SaaStr

JULY 29, 2021

Do at least 20–30 customer interviews before you start writing too much code. It just takes that long in SaaS and B2B, nine times out of ten. Great at marketing. More here. Otherwise, you often are building for an imaginary customer. A bit more here. Somehow, find enough cash to make it 24 months to first real revenue. More here.

Sales Hiring 300

Sales Hiring Sales Recruiting Interviewing Engineering 300

Valuize Consulting

FEBRUARY 8, 2022

To discover how leading B2B technology companies are transforming their approach to customer value management, Valuize’s Founder and CEO, Ross Fulton, spoke to Scott McCorkle , CEO at MetaCX. Scott has spent his entire career building and commercializing enterprise software which has generated billions of dollars in revenue.

Interviewing 52

Interviewing Healthcare Enterprise Technology 52

For Entrepreneurs with David Skok

FEBRUARY 18, 2020

I recently did a podcast interview with Harry Stebbings of “The Twenty Minute VC” where we talked about the 9 step model for how B2B startups need to get through product/market fit, and then how they should go about finding … The post 9 Steps to Repeatable, Scalable, and Profitable Growth appeared first on For Entrepreneurs.

Interviewing 130

Interviewing B2B Startup Product Marketing 130

Valuize Consulting

AUGUST 2, 2021

To put this into context , I spoke with visionary leader and Valuize’s new Industry Principal: B2B Technology , Kevin Meeks. Kevin has over two decades of experience building and leading enterprise pre-Sales and Customer Success organizations in the B2B tech industry.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

Sales Hacker

FEBRUARY 9, 2024

Wiza is the only B2B contact database that sources and verifies contact data in real-time, the moment it’s requested, using LinkedIn as its source of truth. During interviews, it’s easy for disappointment to creep in at this stage. Levelling Up: Cohort Course: Growth Marketing Strategy for B2B SaaS by Holly Chen.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67