TechEmpower SaaS

OCTOBER 9, 2023

For instance, if a user searches for "low carb options," even though "low carb" might not be a category saved in the database, the LLM can still match and suggest "keto" products, understanding the user's intent. This advanced approach greatly enhances the user experience, making product discovery more intuitive.

AI Search 519

AI Search Artificial Intelligence Generative AI AI 519

Intercom, Inc.

OCTOBER 18, 2021

Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs to decisions the product team is making”. Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs that the product team can use to inform their decisions.

Metrics 269

Metrics Customer Lifetime Value User Experience Engagement 269

Buffer Resources

JULY 24, 2024

This article will share ten social media marketing tasks you can automate to free up some headspace and clear up that to-do list. 1: Use digital bookmarks to save content ideas Have you ever lost that great article or watched an amazing video on which you could create A+ content? I’m still pining for a few.

Social Media 115

Social Media Outsourcing Services Strategy ChatGPT 115

Buffer Resources

JULY 24, 2024

I could get into what the AT Protocol is, but that’s enough for a whole other article. How to make the most of your Bluesky profile There’s not much of a learning curve as the platform offers a very Twitter-like user experience, so you can dive right in. And that's it for setting up!

Social Media 106

Social Media Innovation Engagement Mobile 106

User Pilot

OCTOBER 31, 2024

In this article, we’ll talk about: What product analytics is and why you need a solid strategy. A product analytics strategy is essential for any business looking to make informed decisions about product development and user experience. So, how do you get started with product analytics ?

Strategy 105

Strategy Underperforming Technical Team Government Customer Lifetime Value 105

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. HelpBar: Enables quick access to tours, surveys , and help articles for users.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

JUNE 7, 2024

Show them the shift isn’t something to fear, like the end of the password, but an exciting opportunity where you can lead and provide the best user experience. A final way to rally the organization is to celebrate your wins, whether it’s a delighted user or a news article publication.

Scale 290

Scale Innovation Revenue Leadership 290

SaaStr

AUGUST 27, 2024

They needed to build a user experience that allowed Google to index everything in it. Publish 150+ Articles Every Month In addition to the reference guide, Rupa publishes 150+ articles a month. Everything you publish needs to be better than every other article that exists, and you have to do it at scale.

Scale 284

Scale AI Search Sales Hiring Social Media 284

User Pilot

NOVEMBER 29, 2024

This article dives deep into Amplitude’s session replay , exploring its characteristics, use cases, and limitations. Userpilot is an all-in-one product growth tool that not only offers session replays but also has built-in engagement features to act on data and enhance the user experience. Then, you are in the right place!

Pricing 105

Pricing Banking Retention Enterprise 105

Intercom, Inc.

NOVEMBER 17, 2021

Create a more efficient and effortless self-serve support experience (even on mobile), understand how each layer of your Conversational Support Funnel is working for you, and anticipate staffing needs with the new average handling time metric. Make it easier to self-serve with Articles in the Messenger. Customer feedback: Hello!

Engagement 222

Engagement Mobile Metrics Investment 222

User Pilot

MAY 29, 2025

How do you turn that around and deliver mobile experiences that keep users returning to your platform ? This article will provide an in-depth guide. A step-by-step walkthrough of the mobile user experience design process. Quick note: People tend to confuse mobile UX and mobile app user interface (UI) design.

Mobile 87

Mobile Underperforming Technical Team Software Review Systems Review 87

SaaStr

JUNE 7, 2019

Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. In this article, we’ll take a look at some of the common payments obstacles faced by SaaS companies today and how they can be resolved. Creating seamless customer experiences.

SaaS Payments 231

SaaS Payments Payment Services Payment Methods Payment Solutions 231

Intercom, Inc.

FEBRUARY 16, 2021

Drawing on a wider spectrum of visual artefacts to influence your work means you can render high-fidelity prototypes quicker and gather more accurate user feedback, speeding up each subsequent iteration of your design. Uber , Google , Netflix , Mapbox , and Spotify have written excellent articles about their design process.

Transportation 283

Transportation Innovation User Experience Technology 283

User Pilot

DECEMBER 31, 2024

It helps minimize friction in the user journey and ensures that users reach the Aha! In this article, well dig deeper into Userpilots resource center feature, discuss different use cases, and show you examples from real-world users who benefitted from it. Its particularly helpful when you cater to a global user base.

AI Search 52

AI Search User Experience Onboarding Branding 52

Intercom, Inc.

JANUARY 25, 2022

For FAQs, help center articles, and other straightforward support questions, the Intercom Messenger provides a simple user experience, collects data, and enables follow-up and nurturing with HubSpot workflows. Customer service chatbots , like Intercom’s, can instantly answer questions like “what is your pricing?”

Artificial Intelligence 216

Artificial Intelligence Sales Sales Funnel Technology 216

Buffer Resources

OCTOBER 2, 2024

Here are the factors I have examined for the competitive analysis tools in this article: Does this tool provide broader trends, insights, and content ideas? The user experience isn’t as great as RivalIQ, though. Pricing isn’t publicly available. Social Status also has competitor research features.

Social Media 116

Social Media AI Search Benchmarks Software Review 116

User Pilot

APRIL 3, 2025

This is exactly why mobile in-app messaging matters, so your user experience doesn't end up feeling clunky and impersonal. This article will help with that, discussing nine best practices for improving your app messages. But the question is, how can you improve the experience for yours ? How would they?

Mobile 66

Mobile Onboarding User Experience AI 66

Neil Patel

JANUARY 22, 2023

As I’ll discuss in this article, pagination has immense advantages, such as the SEO boost it may give. Now you know what I plan to talk about today, let’s get to it with an introduction to pagination SEO and why it can prove essential to an excellent customer experience. Optimize your pages for speed and a smooth user experience.

Technical Advisors 144

Technical Advisors Social Media User Experience Engineering 144

User Pilot

JUNE 11, 2024

In this article, we’ll explore ten exceptional examples spanning various industries and platforms. Each example will showcase the smart ways interaction designers are pushing the boundaries of user interaction and the lessons that can help you deliver engaging user experiences. 2D: Visual representations. 5D: Behavior.

Cross-platform App Design (Application) 100

Cross-platform App Design (Application) User Experience Mobile Engagement 100

User Pilot

JUNE 4, 2024

The right interaction design principles can help you create intuitive, user-friendly product experiences that drive long-term retention. Today’s article shows you some of these principles and how to apply them in your UX design. Have accessibility and inclusivity in mind when designing user interfaces.

User Experience 104

User Experience Technical Review Systems Review Software Review 104

Intercom, Inc.

JANUARY 31, 2023

Overall, we’re really impressed with the capabilities and the intuitive user experience!” Generate a help center article from shorthand This last feature is similar to Expand in the composer, but works even better because help desk articles are long-form. This feature lowers the friction of writing help documentation.

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

User Pilot

MAY 1, 2024

Creating outstanding product experiences is essential for boosting user engagement , enhancing core feature adoption, and improving overall retention. This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. It’s also not the same as user experience.

Customer Lifetime Value 105

Customer Lifetime Value User Experience Retention Scale 105

Buffer Resources

OCTOBER 10, 2024

This article has 10 About Us page examples to inspire you. I also love their dynamic images, which make for a wonderful user experience. Turns out, I’m not alone: A study by HubSpot found 31 percent of participants saying that an About Us page is one of the most important elements of a business website.

Social Media 121

Social Media Merchant Services Business Branding 121

How To Buy Saas

MAY 26, 2025

In this article, well demystify RAG in simple terms and explore how it works, what problems it solves , and the benefits for SaaS founders and product teams. For example, a RAG-based system could fetch recent news articles or the latest documentation updates and include them in the prompt to the LLM. and real SaaS examples using RAG.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

User Pilot

JULY 20, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful experience strategist. TL;DR An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement. Let’s dive in!

Scale 94

Scale User Experience Data Analysis Education 94

How To Buy Saas

MAY 27, 2025

Think of it this way: an LLM is the engine (powerful but general-purpose), whereas an AI tool is the vehicle built around that engine (designed for a specific use-case, with a user-friendly interface and extra features). In this article, well explore LLMs vs AI tools in depth. In short, its a software development project.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

User Pilot

MARCH 9, 2025

This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience.

SaaS 83

SaaS Social Media Interviewing Scale 83

Buffer Resources

JANUARY 29, 2024

A graph showing the growth in popularity of Bluesky Originating from the vision of Twitter/X's former CEO, Jack Dorsey, and led by CEO Jay Graber, Bluesky offers an open, user-empowered platform. This system is pivotal in fostering a trustworthy and user-centric social media space. For more detailed instructions, check here.

Social Media 126

Social Media Systems Review User Experience Mobile 126

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Stax

JANUARY 28, 2025

This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. You should also actively seek customer feedback, so you can consistently identify their user experience pain points and take steps to improve your Click to Pay offerings.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Users can jump straight into live chat, browse help center articles, or interact with bots for instant answers, all without leaving your app. Intercom lets you customize Messengers look and feel.

Mobile 66

Mobile Software Review Pricing Underperforming Technical Team 66

User Pilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. A knowledge base created with Userpilot.

Software Review 103

Software Review AI Search SaaS Technical Review 103

User Pilot

JANUARY 2, 2025

In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. Its purpose is to measure how easy it is for users to complete key actions and identify areas for improvement in the user experience.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Neil Patel

FEBRUARY 3, 2023

Core Web Vitals (CWV): Speed metrics Google uses to gauge a website’s user experience. Now is a good time to look at your existing content and evaluate if you need to optimize for user experience, technical SEO, and/or search engines. Would your users want to thank you after reading your content?

AI Search 144

AI Search Trends Artificial Intelligence AI 144