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The Best SaaS Articles of 2016 From Around the Web

Hitenism

Here are key trends from the top articles I’ve shared in my newsletter this year: SaaS is more crowded than ever, but you can still grow fast. In 2017, companies will find success by getting back to basics and focusing on the “service” part of Software as a Service. It’s all about the customer.

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7 Hacks for Building and Scaling B2B Marketplaces

Point Nine Land

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

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ISVs vs SaaS: What’s the Difference?

Stax

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. In this article, you’ll learn the differences between these providers and gain valuable insights for positioning your offerings successfully.

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SaaS Metrics for Enterprise-Driven B2B Networks (Buyer-Supplier Revenue Mix)

Software Platform Consulting

There are many great articles about SaaS metrics on the web (e.g., There are also great resources for metrics specific to marketplaces (see here ). Enterprise versions of Upwork or other labor marketplaces. SaaS Metrics Unique to Enterprise-Driven B2B Networks. see here , here and here.)

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14 Zendesk Integrations SaaS Companies Need in 2023

User Pilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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Zendesk vs Freshdesk: Which is Better?

How To Buy Saas

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. In this article, we’ll discuss and compare these CRM solutions. It equips the sales, marketing, and customer service teams with the necessary tools.

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What Is an ACH Payment Facilitator?

Stax

In this article, we’ll discuss everything you need to know about the ACH payment facilitator model and how SaaS companies can go about facilitating ACH payments easily. PayFacs typically partner with a payment processor or a bank to provide merchant services. This is pretty much similar to the service that PayPal offers.