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AI and the Future of Enterprise: A SaaStr Deep Dive with Marc Benioff

SaaStr

He believes AI investments should come directly from line-of-business budgets, with business unit leaders held accountable for efficiency, productivity, and employee augmentation through AI. One standout example is Singapore Airlines, whose CEO is building an agentic layer over the entire airline. Top 4 Mistakes Marc Made 1.

AI
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What is Click to Pay and How Does It Work?

Stax

And if you eagerly adopt a new payment solution that your business doesnt need, then you may be stuck with a clunky checkout process and wasted investment funds. You should also monitor transaction data to evaluate the success of your investment in a new payment system. Your provider should help with this.

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ProProfs Knowledge Base Review: A Comprehensive Knowledge Management Solution

How To Buy Saas

ProProfs has clearly invested in the infrastructure and features needed to give users peace of mind that their knowledge base (often a critical piece of support infrastructure) is protected and reliable. Spirit Airlines – Supercharged Customer Service: In the list of case studies, Spirit Airlines’ story stands out as well.

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From $30M to $11B: The ServiceTitan Playbook – CRO Ross Biestman’s Masterclass on Vertical SaaS

SaaStr

Before ServiceTitan, Ross spent nearly a decade in enterprise software sales, serving companies like Bloomberg, United Airlines, and Sprint. Kristina Shen is Managing Partner and Co-founder of Chemistry, a $350M early-stage fund investing in seed and Series A companies. The Unlikely Beginning: Why Plumbers?

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How to Perform a Competitor Analysis (with Examples and Template)

Buffer Resources

Most of them are either freemium or have a free trial available, so all that you’ll need to invest into the analysis is your own time. On top of that, venture capitalists (VCs) tend to invest in only one company in a given category so as not to cannibalize their own investments.

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What Is Trendjacking & How to Do it for Your Brand

Neil Patel

It felt like every brand — from global airlines to your local coffee shop — jumped into labeling themselves. If the post sparked DMs, follow-up content ideas, or user-generated content (UGC), that’s a sign your audience is invested. Do you remember the viral “Little Miss?” meme revival from 2022 ? It builds a sense of belonging.

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Why Covid-19 Has Been Great for SaaS VCs. Or at Least, Their Portfolios.

SaaStr

Our airlines are barely hanging on. Why would you invest anywhere else? But VCs only want to invest in the 4/10 in the above portfolio. Ok we are facing unprecedented times. As much as 33% of the U.S. is underemployed or unemployed, or has given up looking. Retail is imploding. Schools are closing everywhere. Is this fair?