Clouded Judgement

DECEMBER 1, 2023

Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Time will tell if they can execute!

AWS 302

AWS Cloud AI Search Cost optimization & reporting 302

Clouded Judgement

MARCH 22, 2024

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). Namely, retention!! For “fake” ARR, retention can vary wildly.

AI 193

AI Cloud Revenue Technical Advisors 193

How To Buy Saas

MAY 29, 2025

In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. This vivid idea captures AIs potential to act as assistants and insights machines, boosting efficiency and innovation. Executives also leverage generative AI for idea generation and reporting.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Blulogix

MARCH 27, 2025

By BluLogix Team How AI is Transforming Billing Billing has long been a complex and manual process, prone to errors, inefficiencies, and revenue leakage. AI is addressing these inefficiencies, transforming billing into a data-driven, automated, and predictive process.

Payments 59

Payments AI Search Payment Services AI 59

SaaStr

OCTOBER 20, 2022

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge. You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention.

Scale 200

Scale compliance Healthcare Education 200

SaaStr

AUGUST 9, 2024

In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. This was around 2017, and CS became simpler and focused on post-sales, retention, and reduced churn. During the IPO process, they had to look at things related to audit and compliance. This isn’t new.

Scale 291

Scale Sales Hiring Scaling Startup 291

User Pilot

OCTOBER 20, 2024

Increases customer retention : It creates a sense of accomplishment and connection to the product, significantly enhancing customer loyalty. Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis.

Onboarding 102

Onboarding Engagement Software Review Retention 102

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Youll have to rely on manual translations and exports (which takes time) or use third-party integrations for AI-driven localization. Note: This is different from WalkMe Mobile Web, which applies WalkMes web-based guidance to mobile-optimized websites.

Mobile 74

Mobile Software Review Technical Review Pricing 74

How To Buy Saas

MAY 28, 2025

The SaaS landscape is rapidly embracing generative AI. Analysts estimate that up to 6070% of routine tasks could be automated by AI, potentially adding trillions of dollars in value. are already infusing AI into products used by billions. are already infusing AI into products used by billions. What Is LLM Orchestration?

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Blulogix

MARCH 12, 2025

Schedule a Demo Today Why Businesses Are Moving to Usage-Based Billing Better Customer Alignment Customers only pay for what they use, improving satisfaction and retention. How to Implement Usage-Based Pricing Successfully Leverage AI & Data Analytics for real-time consumption tracking.

Payment Features 59

Payment Features AI Search B2B AI 59

Stax

FEBRUARY 19, 2025

AI-driven analytics for better decision-making. Companies that adopt ISV solutions see higher customer retention and satisfaction due to smoother interactions and more personalized service. Upselling and cross-selling opportunities , such as integrating an AI-powered chatbot into a customer relationship management platform.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

BetterCloud

FEBRUARY 3, 2025

Top 5 SaaS governance best practices As you build your SaaS governance framework, youll want to consider the following best practices to not only streamline operations, but to also cultivate a culture of compliance and unlock greater value from your SaaS investments. Security: Security posture, compliance risks, and potential vulnerabilities.

Government 52

Government Technical Review Systems Review Software Review 52

Clouded Judgement

NOVEMBER 10, 2023

When I think about the monetization of AI (and which “layers” monetize first) I’ve always thought it would follow the below order, with each layer lagging the one that comes before it. Model providers (OpenAI, Anthropic, etc as companies start building out AI). 2024 will be the year of AI applications!

Cloud 193

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 193

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Customer Success 98

Customer Success AI ChatGPT Management 98

SaaStr

MARCH 28, 2025

Regulatory compliance can be a moat, not just overhead Spending five years securing money transmitter licenses across 50 states created a significant barrier to entry that competitors can’t easily replicate. The compliance risk is significant,” Ren says. SMB customers. Founded in 2006, Bill.com has grown to: $1.4

SMB 130

SMB Payments Payment Services SaaS Payments 130

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Customer retention is key to unlocking a stable MRR, and ARR. At SubscriptionFlow, we take care of all your billing scenarios, with AI-driven mechanisms.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

How To Buy Saas

MAY 21, 2025

Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges. Manatal Best AI-Powered ATS for HR Teams Pricing: Key Features: Ideal Use Case: 5. Workable Best ATS for Medium-Sized Companies Pricing: Key Features: Ideal Use Case: 3.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 5: Youre not taking advantage of AI yet. Its a common refrain now: integrate AI to make things easier, save time, do more.

Technology 52

Technology Customer Success Scale ChatGPT 52

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 85

Retention Software Review Technical Review Scale 85

User Pilot

MARCH 9, 2025

Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide. Try AI assistance to get tips for creating and improving your surveys. Retention: Churn rate, customer lifetime value.

SaaS 82

SaaS Social Media Interviewing Scale 82

Valuize Consulting

NOVEMBER 19, 2024

This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion. Tools like Gong and Gainsight’s Starcase AI are using conversational intelligence to raise flags based on keywords and sentiment from everyday client interactions.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

How To Buy Saas

JULY 31, 2024

In today’s rapidly evolving digital landscape, artificial intelligence (AI) and financial technology (Fintech) intersection has become increasingly significant. Incorporating AI in Fintech is pivotal for businesses aiming to stay competitive in an era where data-driven insights and personalized experiences are paramount.

AI 52

AI Artificial Intelligence Development Business 52

User Pilot

APRIL 2, 2025

Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Onboard users, make announcements, and boost retention with mobile-first UI patterns. Thus, you have a single platform that addresses everything you need, from onboarding to retention.

Mobile 65

Mobile Underperforming Technical Team Onboarding AI 65

User Pilot

SEPTEMBER 2, 2024

Their month 1 retention rate (34.5%) and NPS (25.6) 1 Month Retention Rate. That’s considerably lower than the overall average (37.5%) and a long way behind the AI & ML companies (54.8%). Yoel Eilat , a growth and product consultant, recommends analyzing feature usage and correlations with user retention.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

Blulogix

DECEMBER 31, 2024

Enhance Retention: Customers are more likely to stay with a service that adapts to their changing needs over time. Technological Advancements: AI and machine learning are enabling more precise usage tracking and predictive analytics.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

User Pilot

AUGUST 27, 2024

Personalization : Personalizing the user journey increases customer satisfaction , retention, and revenue—it’s no longer optional. AI adoption : Despite mixed trust in AI, its adoption is growing as companies leverage it to increase productivity and improve their offerings. Userpilot ’s AI writing assistant.

Trends 104

Trends Technical Review Software Review Social Media 104

Payrix

DECEMBER 10, 2024

It will be important for software companies to look for software payments partners who can implement effective fraud monitoring and security technology, protocols, and ongoing support to ensure data is secure and ongoing PCI compliance is maintained. compliance to let this be your reminder to do so.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

MARCH 24, 2025

A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions. A professional with a strong grasp of app performance, security, compliance, and platform guidelines. A job seeker who is unfamiliar with AI/ML applications in operational settings.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. AI-powered insights: Automatically analyze open-ended responses using natural language processing.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Neil Patel

OCTOBER 7, 2020

This includes things like labor cost management, employee retention, fatigue management, compliance, and more. The Pro version is designed for high compliance industries like corrections, oil and gas, and petrochemical. Shiftboard actually has two different scheduling tools—SchedulePro and ScheduleFlex. Best of all?

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

User Pilot

FEBRUARY 29, 2024

Tableau is a business intelligence platform that offers data visualization and AI capabilities. InMoment is an AI-driven customer experience platform best suited for analyzing feedback. Retention tables. Userpilot features retention tables to help monitor retention rates for your users. AI analytics.

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. User segmentation.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Blulogix

FEBRUARY 27, 2024

Regulatory Landscapes: Navigating the legal aspects of subscription billing and monetization, the whitepaper offers insights into ensuring compliance across different jurisdictions while maintaining agility in business practices. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 97

AI Search Artificial Intelligence Machine Learning Blockchain 97

User Pilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. InMoment is the best AI-based user feedback analytics software. Retention tables. The retention table tool allows teams to analyze retention over time.

Social Media 105

Social Media AI Retention Pricing 105

Panintelligence

JUNE 19, 2024

In today's rapidly evolving financial landscape , the integration of Artificial Intelligence (AI) has become a game-changer for the Fintech industry. AI is revolutionizing how financial institutions operate, making them more efficient, secure, and customer-centric. AI adapts to emerging fraud tactics.

Artificial Intelligence 52

Artificial Intelligence AI Systems Review Technical Review 52

User Pilot

AUGUST 23, 2024

A step-by-step digital onboarding process in banking : Select customer onboarding software with engagement features, analytics, automation, integrations , and compliance certifications. This directly impacts customer satisfaction, loyalty, retention , and, consequently, customer lifetime value. Let’s explore two main ones.

Banking 105

Banking Onboarding compliance Scale 105