SaaStr

OCTOBER 10, 2022

From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” .

Scale 269

Scale Sales Hiring Marketing Venture Capital 269

User Pilot

MARCH 7, 2024

Our guide explains how to build and analyze funnel reports for actionable insights. TL;DR Funnel reports are analytical tools for visualizing the stages of the customer journey and analyzing how users progress from one stage to another. To create funnel reports in Userpilot , you first need to define the conversion events.

Sales Funnel 105

Sales Funnel SaaS User Experience Trends 105

SaaStr

JANUARY 24, 2023

For example, consider how Microsoft introduced Teams, which now competes with Slack and Zoom. As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. Valuations have dropped, and investors are more selective with their capital. Sign up for free.

Scale 221

Scale Scaling Software Review Operational efficiency. 221

Stax

MAY 30, 2024

Since you want customers who come back for repeat business, it’s essential to implement some best practices for your field service operations. We’ve compiled these success tips to help your company manage your field services through FSM software. This is where field service management (FSM) come in.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

MAY 7, 2024

It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption. It helps you track user behavior and monitor product usage to understand how users engage with your product.

Software Review 105

Software Review Software Scale Onboarding 105

User Pilot

MAY 2, 2024

TL;DR Customer retention is the ability to keep your customers actively using their products. It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Let’s dive right in! To prevent it.

Retention 111

Retention Metrics Strategy Scale 111

User Pilot

MARCH 7, 2024

Paid tools come at a significant cost but offer more advanced features, dedicated support, and more app integrations. When choosing between free or paid analytics tools, consider the following steps: define your goals , consider your budget, look into integrations, and take advantage of free trials.

Social Media 105

Social Media AI Search Mobile AI 105

Kellblog

JANUARY 7, 2024

Thanks to Frank Slootman , blowing up customer success (CS) teams is quite in vogue. The first thing we did when Frank joined Snowflake was we blew up the customer success function. You are either going to do support, sales, or professional services. Your churn might be above average, but it might have nothing to do with CS. And,

Customer Success 106

Customer Success Sales Hiring Benchmarks Churn 106

User Pilot

SEPTEMBER 25, 2023

And how can your SaaS business use them to facilitate product growth ? In contrast, a sales-led motion relies on sales teams to nurture leads and make deals. In contrast, a sales-led motion relies on sales teams to nurture leads and make deals. Product-led growth (PLG) vs. sales-led growth?

Acquisition 105

Acquisition AI Search Onboarding Software Review 105

User Pilot

JULY 23, 2023

With the right go-to-market team, your new launches won’t suffer unnecessary delays and you can increase adoption but focusing on the right things. Putting up a GTM team can be daunting, especially because you need to hit the sweet spot between just enough roles and too many people on the deck. But it’s not that easy.

Marketing 96

Marketing Customer Lifetime Value SaaS Advertising 96

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

Venture Capital 213

Venture Capital Scale Technical Review Software Review 213

User Pilot

JANUARY 20, 2024

This is more cost-effective and allows organizations to improve the customer experience in the long run. To get access to unique perspectives and expertise, build a cross-functional team. Book the demo to see how it can help your team conduct RCA! How do you conduct root cause analysis in product management?

Technical Review 115

Technical Review Management Software Review Data Analysis 115

User Pilot

JANUARY 22, 2024

TL;DR A product marketing framework is a structured but flexible approach to positioning and promoting your product. First, you need to research your audience and the available framework options. You’ll also need to define your objectives and evaluate your resources before making a choice.

Product Marketing 105

Product Marketing Marketing Social Media Scale 105

User Pilot

OCTOBER 16, 2023

TL;DR Product analytics is a process of collecting, analyzing, and interpreting product usage data. Marketing analytics, on the other hand, is a process of collecting and analyzing marketing data. It starts tracking data from the moment a user first signs up for your product. What is product analytics?

Product Marketing 105

Product Marketing Data Marketing Acquisition 105

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Is your tech stack ready? Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? TL;DR We talk about customer advocacy when a loyal customer promotes your product in their network. Start building your customer advocacy strategy by setting goals. If so, this article is exactly what you need!

Scale 105

Scale Strategy Social Media SaaS 105

User Pilot

MAY 30, 2024

Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required Aligning PMs and PMMs: Insights from Aatir Abdul Rauf Let’s go over the questions we asked Aatir one by one. Keep reading to discover his invaluable insights about aligning PMs and PMMs for product success.

Product Marketing 103

Product Marketing Interviewing Management Scale 103

Blulogix

APRIL 12, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Embracing Complexity as a Competitive Edge The first step in capitalizing on subscription complexity is embracing it as an integral part of your business model.

Payment Features 77

Payment Features Subscription Payments B2B 77

User Pilot

MARCH 23, 2023

TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform. The key is to share data between the teams anyway.

Data 98

Data SaaS Sales Funnel Acquisition 98

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Path analysis can help you identify the happy path for your users. Book the demo!

Scale 104

Scale SaaS Onboarding Engagement 104

User Pilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in!

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? Ben Williams talk on product-led sales. Ben Williams talk on product-led sales. In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals.

Scale 105

Scale Sales Software Review Retention 105

User Pilot

NOVEMBER 5, 2023

Why does it matter for product teams and what are its benefits? We also give you a bunch of tips on how to implement it in your SaaS. TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value.

Management 105

Management Scale Customer Lifetime Value SaaS 105

Subscription Flow

JANUARY 1, 2024

Have you ever felt burdened by the never-ending load of having to process a lot of your consumers’ data all on your own? Integrations: Pay attention to a platform that integrates with your ecommerce website as well as any other critical tools or systems, such as your inventory management software and key social commerce channels.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

User Pilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Train the customer support team on the product and give them time to develop support resources. Let’s get right into it!

Underperforming Technical Team 104

Underperforming Technical Team Sales Recruiting Social Media Market Research 104

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. In this article, we unlock the best ChatGPT prompts to elevate your product management process. Have ChatGPT brainstorm ideas to improve your onboarding process.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Stax

FEBRUARY 5, 2024

Every transaction has a cost. Without strategies in place, disbursements can chip away at your hard-earned bottom line. That’s why understanding surcharging—including its definitions, types, calculating methods, and best practices—can help you incorporate surcharging into your operations. Let’s dive in. Credit card surcharge.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

User Pilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success. They work at the intersection of development, marketing, and sales.

Product Marketing 98

Product Marketing Management Marketing Customer Lifetime Value 98

User Pilot

OCTOBER 5, 2023

Growth teams that leverage marketing automation are better equipped to achieve their goals and drive business success. In this article, you will learn: What marketing automation means for growth teams and how it’s different from traditional marketing automation. If that interests you, then you’ve clicked on the right guide.

Scale 105

Scale Marketing Growth Marketing Payment Features 105

Neil Patel

JUNE 8, 2021

Have you defined the distribution channels that will be used by your company? Thus, they have direct impact over sales. The first step is to understand each of them. The first step is to understand each of them. This is the case with people who do catalog sales, for example. If not, it’s time.

Technical Review 121

Technical Review Sales Hiring Transportation Software Review 121

User Pilot

JUNE 5, 2023

TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. What is a conversion funnel?

SaaS 95

SaaS Sales Funnel Customer Lifetime Value Acquisition 95

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Want to see how Userspilot can help you optimize your product funnel? This is the main question we explore in the article.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

Sales Hacker

OCTOBER 27, 2021

Artificial intelligence (AI) for sales – buzzword or solution? AI-driven sales tech is emerging as a practical answer for many of the challenges facing sales leaders, trainers, managers, coaches, and sales enablement pros. B2B sales is evolving, and the Zoom boom of 2020 has only accelerated those changes.

Scale 106

Scale AI Technical Review Artificial Intelligence 106

User Pilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? The key to effective CRM and customer communication is tailoring your approach to the different stages of the customer lifecycle. The key to effective CRM and customer communication is tailoring your approach to the different stages of the customer lifecycle.

Social Media 98

Social Media Management Scale Communication 98

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. Let’s start! What are product health metrics?

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

User Pilot

MARCH 31, 2023

Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. TL;DR Metrics measure and evaluate the performance of your product or company.

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? Product-led companies tend to be low-touch while sales-led companies – are high-touch, at least in the beginning. Want to see how Userpilot can help you execute your customer success model?

Customer Success 103

Customer Success Sales Hiring Scale SaaS 103