Frontegg

JUNE 24, 2021

Passwordless Authentication, a Multi-Factor Authentication (MFA) variation, is trending up today. Let’s take a closer look at Passwordless Authentication and the top 10 vendors you must check out in 2021. Top 10 Passwordless Vendors You Need to Consider in 2021. Related: Security Measures to Prevent Authentication Attacks.

Identity management 103

Identity management Software Review Underperforming Technical Team Scale 103

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Our International Women’s Day theme in 2021 is #ChooseToChallenge. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

ChurnZero

SEPTEMBER 8, 2022

Every Customer Success team focuses on keeping customers engaged and ultimately, preventing churn. Customer Success teams typically answer the same questions over and over again as they gain new clients. The bad news: It’s tiresome to answer the same questions day in and day out! Lighten the load CSM’s normally carry.

Education 98

Education Customer Success Underperforming Technical Team Scale 98

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.

Customer Support 129

Customer Support Scale Underperforming Technical Team Metrics 129

How To Buy Saas

DECEMBER 1, 2020

Moving down the lines of this blog, you will get to learn some of the smart ways of doing saas marketing in 2021. Talk to these webmasters or team and get your saas listed. A lag in loading can degrade the user experience and also give a bad impression to a saas buyer. How Is SAAS Marketing Different? Howtobuysaas. Pitchground.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. Conducting interviews. Compensation.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

Neil Patel

JUNE 22, 2021

Below, we’ll cover 30 content marketing strategies that will help your brand stand out, but first, let’s cover why content marketing matters in 2021. Why Is Content Marketing Important in 2021? What brings people to your business in 2021? It enables you to develop content that speaks to each segment more effectively.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

How To Buy Saas

JANUARY 1, 2021

Online learning is a new trend which we are have encountered by now. If you believe that you are an expert in a skill or niche, this is the right time to transform your decade of 2021 to 2030. With platforms like this, you’ll be able to create courses but also run webinars, developer email sequences, and more. million U.S.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Totango

MAY 5, 2021

Develop training modules to address weak points, as well as fix software bugs. A quality customer success platform will centralize customer experience data and discern patterns from it, allowing customer success teams to engage clients in personalized terms. Awarded Highest User Adoption by reviewers on G2 – Spring 2021.

Data 118

Data Underperforming Technical Team Software Review Technical Review 118

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

Neil Patel

APRIL 12, 2021

Develop a Business Plan. Identify your key team members, the roles they play, and why they’re right for the jobs. For example, in February 2021, their theme was “magic.” Outsourcing can work out cheaper because you’re not paying for extras like storage, delivery fleets, and warehouse teams. Company Overview.

Outsourcing Services 139

Outsourcing Services Payment Methods Subscription Payment Features 139

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Image Source: SaaStr 2021 ). The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

SaaSOptics

FEBRUARY 13, 2022

According to Gartner, the SaaS industry is projected to grow to a staggering $121B in 2021, a 15% increase from 2020. And this trend will continue. Also, during an audit, the inability to produce reliable operational and financial data makes the process extremely cumbersome and painful for your team, your board members, and yourself.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

SaaStr

SEPTEMBER 13, 2020

Byron Deeter and Elliott Robinson, partners at Bessemer Venture Partners, offer macro trends in the public and private cloud markets, strategic advice to cloud founders, and insights into why entrepreneurs should feel auspicious about the future. This episode is sponsored by Linode. This episode is sponsored by Outgrow.

Sales Hiring 229

Sales Hiring Scale Payments Cloud 229

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Intercom, Inc.

FEBRUARY 4, 2021

Crowley’s SaaS offering Clarity promises to use data to make major cost and energy savings to reverse this trend. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Sales Hacker

SEPTEMBER 2, 2023

Pipeline analytics: Offers sales managers a view of their teams’ pipelines that goes beyond what’s available in their native SFA applications. I am super unimpressed with the current Go-to-market tech stack options…If I found the right team to start a company to take out all of them I would. A couple of big challenges & trends.

AI 96

AI Revenue Scale ChatGPT 96

Point Nine Land

JUNE 18, 2023

Assigning different background colors to the cells in a cohort analysis makes it easier to spot trends and identify issues. For example, in the screenshot above, you can immediately see that the average churn rate is trending down throughout the customer lifetime because the red is transitioning into orange/yellow.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

ChurnZero

OCTOBER 15, 2021

In this article, we share three Customer Success trends to look out for in 2022: NRR becomes red hot (watch out). To varying degrees, these trends are already happening now, but will only continue to grow – gradually, then suddenly. Your team will start to get pushed on the money side of things. NRR becomes red hot (watch out).

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

Neil Patel

SEPTEMBER 17, 2021

The number of worldwide social media users will surpass 3 billion by 2021. I like using Google Drive because you can share them with your team, partners, and other vendors. Do you notice any trends? Reports and similar publications will detail trends and opportunities to take advantage of. Here’s how to do a simple one.

Social Media 145

Social Media Advertising Wireless Underperforming Technical Team 145

OpenView Labs

MAY 6, 2021

For now, let’s explore some reasons why this is a really bad idea: 1. On April 5, 2021, I got 193 results. If your sales team is using these automation tools, it’s just a matter of time before they get restricted or banned. For most sales teams, the risk is not worth it. Seriously—the difference was 100 to 1. It’s spammy.

Outsourcing Services 93

Outsourcing Services Scale Outsourced Development AI Search 93

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. Let’s dive into the details.

Technical Review 52

Technical Review Software Review Systems Review Management 52

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Q: If a new portfolio company does not already have a Customer Success team in place, in your opinion where does that fall in terms of priority of the business’ development? ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 212

Payment Solutions Pricing Payments Payment Services 212

All that Saas

JULY 1, 2021

PackageX Mailroom Review (2021) – Mailroom Management Software. In terms of reporting, the PackageX Mailroom dashboard reports details of packages on hand, how long they have been in your facilities, and data about trends in deliveries, right on the dashboard. PackageX Mailroom has API available for developers.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Unbounce

OCTOBER 15, 2024

Research content ideas : Check tools like Google Trends and SparkToro, and visit niche subreddits in your industry to find trending topics and common questions. Develop gated assets : Create valuable downloadable content like eBooks , white papers , templates , and checklists.

Strategy 98

Strategy AI Search Marketing Social Media 98

Sales Hacker

OCTOBER 16, 2020

The days of leveraging someone’s college, hometown, favorite sports team, etc., Within a 10-K you can look at fascinating revenue numbers, company initiatives, industry trends, and other wonderful nuggets of information that you can use for prospect personalization. I uncovered that the CEO is focused on profitability in 2021.

Enterprise 126

Enterprise Payment Methods Payment Services Sales Hiring 126

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Some common use cases for this chart type include: Analyzing trends with different units. Thanks to how they represent data, they are great for comparison, trends, and correlations. Analyzing team performances.

Data 105

Data Scale Payment Features Underperforming Technical Team 105

Unbounce

SEPTEMBER 2, 2024

If you need any truly custom elements, those will need to be carefully developed if you can’t find any off-the-shelf solutions. Custom graphics and multimedia Custom graphics and multimedia are time-consuming to make, and getting them to work and play nice with your web development efforts takes additional effort. Image courtesy Zola.

Pricing 90

Pricing Outsourcing Services Outsourced Development Underperforming Technical Team 90

OpenView Labs

APRIL 26, 2021

Or could it be the Marketing team, which builds messaging and runs campaigns which should drive growth? Plus, I’ll cover where to draw the lines around each team, what skills to look for when hiring, and the main areas of collaboration. The information presented here adapts and builds on frameworks from the experts at Reforge.

Scale 84

Scale Underperforming Technical Team Sales Hiring Acquisition 84

Frontegg

DECEMBER 30, 2021

Passwordless Authentication, a Multi-Factor Authentication (MFA) subset, is trending up today. The pros when it comes to passwordless authentication are rather obvious: Brute Force Attack Immunity – More often than not, passwords tend to be weak. Top 10 Passwordless Vendors You Need to Consider in 2021. SecureAuth.

Underperforming Technical Team 64

Underperforming Technical Team Identity management Software Review Scale 64

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. It allows marketers and sales teams to create, manage, monitor, and optimize PPC campaigns from one dashboard.

Scale 124

Scale Outsourcing Services Machine Learning Artificial Intelligence 124

SaaStr

JULY 8, 2020

Jason Lemkin: Well, we admire, but also she’s very early in the micro VC trend. Personally, our team has been holding back a little bit. I think everyone needs some stability, whether it’s good, bad, or ugly or in the middle to survive. Jason Lemkin: Together as a team, right? Aileen Lee: Oh, God.

Investment 204

Investment Technical Review Part-Time VPE Development Team Review 204

Baremetrics

JANUARY 24, 2021

Check out our user churn graph from our Baremetrics account, ending in January 2021: It wasn’t easy. It took us 10 months, including additional efforts being made all the way up to 2021. Even pre-COVID, our industry (online coaching) had matured drastically since 2018, and those trends were poised to continue.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Sales Hacker

FEBRUARY 1, 2021

I started seeing Black faces speaking on panels, featuring on “top Black salespeople to follow” lists and trending with #sales content. Brooklin Nash also stepped up and asked how the team could support me in putting this together. . Community development. 2021 is the year that we create it, together. So, let’s rally.

Sales Recruiting 79

Sales Recruiting Sales Hiring Underperforming Technical Team Sales 79

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Does nobody want to speak to sales people any more?

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88