SaaStr

OCTOBER 14, 2021

— GitLab (@gitlab) October 14, 2021. GitLab China is a new independent company formed in 2021, both SaaS and self-managed, available only in China, Hong Kong and Macau. And 100 by 2020 and 200 by 2021. 90% of GitLab’s customers pay by subscription — but most still self-manage the deployment.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

SaaStr

APRIL 17, 2024

So it’s been a long IPO drought since HashiCorp was the last IPO of the Boom Times in December 2021. But they are ar $780,000,000+ in ARR, with an 86 NPS and strong revenue growth at 29% overall and 49% in subscriptions (yes, it’s confusing). Still, it’s losing far less than in the Go Go Times of 2021.

Scale 303

Scale Pricing Scaling Cloud 303

SaaStr

APRIL 17, 2021

— Jason BeKind Lemkin (@jasonlk) April 16, 2021. Monetizing ecommerce via subscriptions, but not payment processing. Rather, it charges for software subscriptions to take payments on its websites. 70% annual, 30% monthly subscriptions. The founder of Squarespace still owns 36% of the company. founderpower.

Payment Methods 338

Payment Methods Merchant Services Payments Payment Services 338

Zuora

MARCH 26, 2021

Highlights from the first ever global Subscription Experience, with insights on topics such as the rise of usership, pricing and packaging, the subscriber experience, the shift to subscriptions, and customer value from Xerox, Philips, Acer, PagerDuty, Schibsted, and more.

Payment Features 91

Payment Features Subscription Pricing 91

SaaStr

APRIL 12, 2022

Sellers using four or more products generated more than 10x the gross profit on average in 2021, compared to sellers only using one of Square’s products. #3. Subscriptions and services are growing 72% at a $3B run-rate. 38% of Square’s gross profit came from sellers using four or more products, up from 10% five years ago.

Payments 306

Payments SaaS Payments Payment Services Revenue 306

SaaStr

AUGUST 28, 2024

Fast forward to today, and only 20% of its revenue is from software subscriptions. Billion in 2021 — and boy did it work. Only 20% of Revenue from “SaaS”, 80% From Transactions and Float (Fintech) Bill started off 100% SaaS, and slowly and deliberately added payments. Float began to get material pre-IPO.

Payments 297

Payments Payment Solutions SMB Acquisition 297

SaaStr

JANUARY 31, 2021

“What it takes to raise capital in 2021 with Christoph Janz of Point 9 Capital” The fresh 2021 update of the classic SaaStr Funding Napkin. #2. “The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3.

Scale 264

Scale Technical Review AI Sales Enablement 264

SaaStr

MAY 10, 2024

We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. That’s a lot of apps. But 2023? It came roaring back.

B2C 288

B2C Mobile B2B Subscription 288

SaaStr

MAY 29, 2020

Still growing, but 30%+ more slowly that before : “Workday has lowered its subscription revenue estimates by up to $85m for fiscal 2021 in response to the COVID-19 crisis.” “ Sales in fiscal 2021 will be about $20 billion , down from an earlier projection of as much as $21.1 Analysts, on average, estimated $20.7

Healthcare 307

Healthcare Travel Benchmarks Payment Features 307

SaaStr

AUGUST 18, 2022

So there were a lot of SPACs in the peak of the 2020/2021 Boom … and then they stopped when the boom end. Finally a SaaS company (at least sort of) with almost 50% of its revenue from subscriptions. But after year of working at it, Getty Images now gets almost half of its revenue from subscriptions. #2. of revenue. #4.

Subscription 59

Subscription Payment Features Revenue Scaling 59

SaaStr

AUGUST 3, 2022

Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. More on that here. And they did dominate that world.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

Baremetrics

JUNE 15, 2021

Before going any further you might be thinking, "how can this strategy be implemented in a SaaS or subscription business?" Keep reading to see our answers to some basic, common questions about influencer marketing and how you can incorporate this in your SaaS or subscription business: Table of Contents. not on your life in general.

Payment Features 98

Payment Features Subscription Social Media Marketing 98

Chart Mogul

SEPTEMBER 17, 2020

Answering the most common and most pressing questions about MRR to guide your 2021 planning. Because MRR is based on subscriptions, it has a strong forward-looking element. Example: A customer pays $60 for an annual subscription. Add up all the revenue that customers pay on a monthly/subscription basis. Sure, it is.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

SEPTEMBER 22, 2021

— Ari Levy (@levynews) September 22, 2021. True software subscriptions are just $6k a year or so, on average. #7. Was $5 billion right before the pandemic. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. Toast … we’ve all used it in a restaurant or 10 by now.

Payment Methods 327

Payment Methods Payment Solutions Payments Cloud 327

Clouded Judgement

OCTOBER 11, 2024

We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

DECEMBER 7, 2020

But we went on to host 5 incredible digital events that reached 100,000+ … and we’ll be back IRL in 2021. What’s a typical price increase I can expect when renewing my SaaS subscriptions? We were way, way early with rules on social distancing and more, but it wasn’t enough. More on that soon!

Venture Capital 336

Venture Capital Sales Hiring AWS Cloud 336

SaaStr

FEBRUARY 14, 2021

. “How To Raise Your Next Round- What Does it Take to Really Raise Capital with Point Nine Capital” Christoph Janz updates his annual “funding napkin” on how VC looks in SaaS in 2021. A great real-time take from one of the top SaaS seed investors. #4.

Acquisition 246

Acquisition Payment Features Subscription Trends 246

SaaStr

FEBRUARY 28, 2021

. “7 Common Enterprise Marketing Mistakes from Google’s Head of Global Marketing” #7. “The Things Nobody Tells You About An $8B Acquisition with Ryan Smith from Qualtrics” #8. “The Current State of SaaS Companies, Subscriptions, and Retention in 2021 with ProfitWell” #9.

Acquisition 246

Acquisition Retention Subscription Payment Features 246

SaaStr

DECEMBER 27, 2020

In New Relic’s case, moving from subscription to consumption based usage has increased net revenue 15%. SaaS is more than just standard annual contacts in 2021 and beyond. They often want to pay a fair rate for actual usage. Done right, this sort of anti-SaaS pricing model can lead to significantly more revenue.

Scale 342

Scale Outsourced Development SMB Cloud 342

SaaStr

JULY 12, 2023

The business exploded during lockdown when in-person tours were more difficult, growing 100% YoY from 2020 to 2021, and the business continues to grow today. Subscription revenue is up just 16%, while services revenues are up 119%. Subscriptions are now down to 52% of revenue, from 60% a year ago. #3. Go Global, folks! #4.

Subscription 231

Subscription Payment Features Revenue Software 231

SaaStr

JUNE 14, 2023

Growth Slowed from 22% in 2021 to 8% Today. Transaction Revenue Has Slowed, But Subscriptions Are Up. So while no longer a rocketship, LegalZoom is still growing and working on becoming even more profitable, guiding to $100m+ in adjusted EBIDTA for this year. 5 Interesting Learnings: #1. 62% Logo Retention Rate.

Subscription 240

Subscription Payment Features Churn Retention 240

SaaStr

JANUARY 15, 2021

From $35m in revenue in 2012 to $800m in 2021, leveraging 120% NRR. While I’m super excited Qualtrics is spinning out into its own public company, the company grew subscriptions an impressive 46% last year under SAP. but the biggest reminder and take-away is you have to invest heavily in your product forever. #3.

Enterprise 316

Enterprise Scaling Investment Revenue 316

SaaStr

FEBRUARY 9, 2021

From just 8% growth in ’18 to ’19 — hyper-mature — to a stunning 59% growth rate after Covid and to almost 100% year-over-year growth at the end of 2021. But then Covid hit, and ON24 went into overdrive — and a $3B IPO. After Covid hit, we needed to do a lot more webinars and digital events!

Scale 289

Scale Enterprise Scaling Cloud 289

ChurnZero

JULY 27, 2021

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Categories for 2021 include Best Enterprise-Level SaaS and Best Data-Driven SaaS, alongside new categories including ‘Bespoke SaaS Solution’. ChurnZero helps subscription businesses fight customer churn.

SaaS 98

SaaS Innovation Cloud AI 98

Zuora

MARCH 4, 2021

By facilitating access over ownership, the Subscription Economy […]. The post Announcing New Zuora.org 2021 Impact Fund Partnerships appeared first on Zuora. At Zuora, we believe the World Subscribed is a better world.

Subscription 98

Subscription Payment Features 98

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 How to Create a Subscription Box.

Outsourcing Services 123

Outsourcing Services Payment Methods Payment Features Subscription 123

FastSpring

DECEMBER 22, 2020

Subscriptions continue to gain momentum, while global ambition and expansion remain a top priority for many software companies. We look forward to helping you continue your incredible momentum in 2021! The post FastSpring Annual Recap: Reflecting on 2020 and Looking Ahead to 2021 appeared first on FastSpring.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

JUNE 3, 2023

These are tougher times for almost everyone than the Go Go Days of 2021. Billion, Growing 17% Overall with Subscription Revenue Growing 22%. So we wanted to do a little weekly look at who in SaaS and Cloud is doing well. Budgets are being scrutinized, and even the best are growing more slowly in many cases. Workday at $6.8

Cybersecurity 245

Cybersecurity Cloud Innovation Payment Features 245

IT World

OCTOBER 6, 2021

Two weeks after releasing Office LTSC 2021 , the new non-subscription version of its office suite for enterprises, Microsoft has released Office 2021 for consumers, students, and small businesses. The enterprise and consumer Office 2021 versions have a similar set of new features.

Subscription 83

Subscription Payment Features Enterprise Business 83

ChurnZero

OCTOBER 8, 2021

ChurnZero Earns a 2021 Tech Cares Award From TrustRadius. ChurnZero is being recognized for giving back to their community with a 2021 Tech Cares Award from TrustRadius. TrustRadius has announced that they have recognized ChurnZero with a 2021 Tech Cares Award. About ChurnZero: .

Technical Review 98

Technical Review Healthcare B2B Software Review 98

ChurnZero

OCTOBER 12, 2021

Announcing the Winners of ChurnZero’s 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. Read below to learn about the awards and meet this year’s winners.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

ChurnZero

OCTOBER 5, 2021

Last week we had the much anticipated opportunity to sponsor, attend, and speak at the in-person 2021 SaaStr Annual conference. Are your compensation plans setting your business up for longer-term success or subscription contraction? David Carnes (@davidpcarnes3) September 27, 2021. Intercom (@intercom) September 29, 2021.

Customer Success 95

Customer Success Scale Customer Lifetime Value Compensation 95

Clouded Judgement

DECEMBER 29, 2023

If we rewind the clock back a few years and look at the year end top 10 for 2020, 2021, 2022 and now 2023, there are 4 companies that find themselves on every year end list: Snowflake, Cloudflare, Datadog, and Zscaler. and 99.2%, respectively) And below you can see who ended up in the top 10 at the end of 2022 and 2021.

Cloud 196

Cloud Software Review Payment Features Subscription 196

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. The recurring revenue growth platform provides users with valuable insights into subscription funnels and one-click analytics for Stripe. Baremetrics Baremetrics is the best alternative to ProfitWell in 2021.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

Clouded Judgement

AUGUST 30, 2024

This reached a fever pitch in 2021 when every incrementally better company was funded with large rounds of capital. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). These companies then competed with each other, leading to intense pricing battles.

Cloud 274

Cloud Venture Capital AI Startup 274

ChurnZero

MARCH 31, 2021

ChurnZero, a real-time Customer Success platform, today announced that TrustRadius has recognized them with a 2021 Top Rated Award. About ChurnZero: ChurnZero helps subscription businesses fight customer churn. The post ChurnZero Earns a 2021 Top Rated Award From TrustRadius appeared first on ChurnZero. With a trScore of 8.2

Technical Review 98

Technical Review Software Review B2B Technology 98

ChurnZero

OCTOBER 26, 2021

2021 SaaS Awards Announced – APPEALIE Honors The Very Best In Software. APPEALIE has announced the winners of the 2021 SaaS Awards and ChurnZero is honored to be recognized for the fifth year in a row. The 2021 APPEALIE SaaS Award winners are presented below: OVERALL SAAS AWARD WINNERS. HiringThing. Quantum Metric.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98