SaaStr
MAY 23, 2025
When SaaStr Fund made the first investment in RevenueCat back in 2018, nobody could have predicted that this “simple API for managing in-app subscriptions” would become the infrastructure powering 33% of all mobile subscription apps and reach a $500M valuation in 2025. No one else was even building anything like this.
SaaStr
JANUARY 26, 2025
The KPI Alignment System Have customers email explicit performance expectations Build custom reporting dashboards Weekly cross-team optimization meetings Formal performance reviews 2. The Education Ecosystem Attentive University Platform certification program “Texts We Love” showcase Industry-standard guides (e.g.,
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SaaStr
MARCH 20, 2021
Don’t skip too many steps of development. This is a very 2018 issue, but these days, so many sales professionals skip too many steps. But when I see folks skip 2+ stages of development, I’ve almost never seen that work out. Joining someone who’s never managed a team is always risky (although sometimes worth the risk).
Intercom, Inc.
OCTOBER 13, 2020
ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams. Key takeaways.
SaaStr
NOVEMBER 26, 2019
Duo Security was acquired by Cisco for $2.35B in August of 2018. sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team.
SaaStr
JUNE 19, 2024
The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. Hitting a Plateau in 2018 The company ran into a bit of a plateau around 2018-2019.
Sales Hacker
NOVEMBER 22, 2017
In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. Top 10 Sales Excuses You Need to Stop Making in 2018: We can’t find qualified prospects. Our marketing team sucks.
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