Clouded Judgement

JANUARY 12, 2024

They’re getting fit from the early days, operating efficiently, and building their businesses the right way. This is for information purposes and should not be construed as an investment recommendation. Altimeter is an investment adviser registered with the U.S. Valuations have come down (this is good for everyone!)

Cloud 284

Cloud Venture Capital Acquisition Metrics 284

IT World

MARCH 8, 2023

It donated the office furniture to charities, then invested in technology — especially virtual meeting spaces to help employees operate efficiently and inclusively. The company either didn’t renew leases or sold off office space, including its 232-acre, two-million-square-foot Chicago headquarters in November 2021.

Operational efficiency. 91

Operational efficiency. Technology Investment 91

Blulogix

JANUARY 23, 2024

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). Compliance Costs: Calculate potential savings related to compliance with tax regulations.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

SaaStr

FEBRUARY 21, 2024

Pick your strategies, invest in them, and start tiering. As a previous CMO, she knows where to slow down or speed up and where to invest in infrastructure to scale more efficiently. Growing revenue Reducing risk Operating efficiently Security is a place where digital transformation hasn’t hit. It won’t work.

AWS 211

AWS Scale Sales Hiring Marketing 211

SaaStr

MARCH 7, 2023

Pepper shares that ICONIQ, a venture capital firm with $10B under management, made fewer investments last year than ever before. A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. PST, to unveil the data behind effective scaling.

Outsourcing Services 173

Outsourcing Services Scaling Venture Capital Forecasting 173

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Selling a SaaS Management Platform Investment to the CFO Before you schedule a meeting, you need to prepare your answers for some important questions. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52

Valuize Consulting

DECEMBER 20, 2023

But, with a strategic blend of people, technology and processes for your Digital Customer Success program, you can create operational efficiencies that elevate your customer experience. Watch Webinar 5. Play Episode 6. Play Episode 10.

Scale 52

Scale Operational efficiency. Customer Success Innovation 52

SaaStr

JULY 20, 2022

As your business grows, stakeholders and your investment team will want to generate ideas to help you succeed. Continue prioritizing operational efficiency. . Make sure you build a team with a mix of veterans and up-and-comers that can help continue to push the ship forward. Mistake #3: Losing focus.

Scale 193

Scale Technical Advisors Sales Hiring Technical Review 193

Subscription Flow

MAY 14, 2024

While having an easy-to-use payment gateway may not feel like such a big deal, in the long run it is almost everything—you do not need to invest in having highly technically literate labor that is able to master your slightly more challenging to use payment gateway. Book a demo with SubscriptionFlow now to begin your integration with NMI!

Payment Methods 71

Payment Methods Payment Features Payments Merchant Services 71

Valerian Tech

JULY 5, 2023

Increasing Efficiency and Streamlining Operations Efficiency is vital in managing the complex operations of a hospitality business. Technology integration enables automation and streamlines processes, leading to increased efficiency.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Blulogix

JANUARY 24, 2024

Subscription Billing Breaking Down Initial Costs Licensing Fees: The initial investment in a subscription billing platform typically includes licensing fees. Once you’ve gathered data on these factors, you can calculate the overall ROI of your BluIQ investment. Why Choose BluIQ by BluLogix?

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Blulogix

APRIL 2, 2024

Embracing Integration and Automation: Investing in integration and automation across platforms is essential for scaling the business, improving operational efficiency, and increasing margins.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

Navint

FEBRUARY 10, 2021

LONDON, Feb 10, 2021 – Navint, an advisory and technology firm that helps enterprise organisations drive growth and operational efficiency, today announced its expansion into the UK and EMEA.

Revenue 52

Revenue Operational efficiency. Enterprise Pricing 52

SaaS Metrics

JUNE 2, 2022

There are various strategies to boost your ROI depending on the type of return you’re looking for on business investment. Possible returns are possible returns for increased earnings, lower expenses, or intangible benefits like greater operational efficiencies or increased brand awareness.

Operational efficiency. 40

Operational efficiency. Benchmarks Branding Investment 40

Intercom, Inc.

DECEMBER 2, 2019

But for those willing to invest in a comprehensive multilingual support strategy, the payoff is huge: improvements in customer satisfaction and operational efficiency. Once you do find a candidate, it can be expensive to retain them and ensure that the quality bar for both is being met consistently. So where should you begin?

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

Scytale

JANUARY 22, 2024

As it grows in significance, it also grows in complexity – often deterring startups from investing in the proper compliance framework. Boost Operational Efficiency Founders are familiar with the fact that startups require them to juggle multiple responsibilities and tasks simultaneously. But there’s a catch.

Payment Services 52

Payment Services compliance Startup SaaS Payments 52

Intercom, Inc.

AUGUST 16, 2022

By adding in-context support to your tech stack, you can turn your support team into a significant value driver – without making investments in numerous tools or increasing your headcount. Reduce investment costs. So, how can it transform your offering into an experience that drives loyalty?

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

Intercom, Inc.

MARCH 28, 2018

At Intercom, we have learned that investing in real-time support, with response times under 5 minutes, can actually turn customer support into a revenue driver. All said, these costs don’t make real-time support a cost-center – they are an investment in a revenue-driving solution that leads to: Customers who are more likely to convert.

Revenue 213

Revenue Customer Support Onboarding Operational efficiency. 213

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Proactive support is really the big thing, and we’re only getting started,” he says.

Scale 237

Scale Headcount Mobile Communication 237

OPEXEngine

FEBRUARY 23, 2022

Like the benchmarking of any key metric, you will drive operational efficiency and better use of your resources, when you see the variance between your company and your peers at the same stage and with a similar business model. 1X – you have an efficient sales and marketing machine – keep investing! =

Scale 52

Scale Benchmarks Marketing Sales 52

Blulogix

FEBRUARY 9, 2024

Operational Efficiency: Automating data mediation and rating processes reduces manual errors and operational costs. It enables businesses to handle large volumes of data efficiently, scaling as the customer base grows. They empower customers with insights into their usage patterns, fostering trust and loyalty.

Data 52

Data Scale compliance B2B 52

Blulogix

OCTOBER 11, 2023

Leverage Automation and Efficiency Operational efficiency is key to maximizing revenue. Invest in automation tools and technologies that streamline your MSP operations. This not only increases revenue but also adds transparency to billing, enhancing client satisfaction.

Revenue 52

Revenue Management Cybersecurity Healthcare 52

OPEXEngine

OCTOBER 4, 2022

Some of the most important questions to work through, regardless of the specific scenario include: Which R&D work currently focuses on new markets, new customers, and/or is a high-risk investment? What products and features are driving the most return on investment (ROI)? Can this work be reallocated to other priorities?

Engineering 52

Engineering Sales Hiring Technical Review Headcount 52

Chart Mogul

SEPTEMBER 6, 2023

It’s clear that the investment in content marketing and SEO is really paying off for us. A self-serve or product-led motion can play a crucial role in enhancing the customer experience, driving growth, and optimizing operational efficiency. Here I’ve added a marketing channel custom attribute to each customer record.

Revenue 52

Revenue Churn Pricing Operational efficiency. 52

How To Buy Saas

MARCH 19, 2024

In delivery operations, efficient route planning can represent the deciding moment for your business’s prosperity. With the rise of software-as-a-service (SaaS) solutions, organizations currently approach powerful route-planning tools that can smooth out their operations, decrease expenses, and improve consumer loyalty.

Merchant Services 40

Merchant Services AI Search Business SaaS 40

ChurnZero

JUNE 12, 2020

If you don’t prioritize your team’s productivity and efficiency, you won’t ever achieve more with less (and here are three reasons it’s time to invest ). . So, what is Customer Success Operations? When should I add Customer Success Operations? What’s the Ideal Job Profile for Customer Success Operations?

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

yoursales

FEBRUARY 26, 2024

This not only ensures timely order fulfillment but also minimizes carrying costs, enhancing customer satisfaction and operational efficiency. Investments in AI must go hand in hand with sound understanding of the dialogue one seeks with buyers. AI detection has become a thing.

AI 52

AI Scale B2B Engagement 52

How To Buy Saas

MARCH 25, 2024

This technology may require investment, but the result will be well worth it. Simply put, with the SaaS solution, you can enhance your business’s operational efficiency and boost customer satisfaction. GenAI is wisely used in SaaS solutions too.

Business 52

Business SaaS Generative AI Transportation 52

Blulogix

OCTOBER 11, 2023

To thrive in this dynamic environment, MSPs must continually seek ways to enhance operational efficiency, reduce costs, and maximize profitability. A best-in-class mediation engine is a strategic investment for MSPs seeking to enhance their bottom line.

Engineering 52

Engineering Management Technical Review Software Review 52

Payrix

APRIL 24, 2024

For a business to operate efficiently and successfully today, they must be able to process digital payments. Embedding payments into your software platform makes that possible and enhances the criticality of your software platform to your customers’ operation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

SaaSOptics

JUNE 24, 2021

Investors generally expect a 3-5X return on their investment within five years. . 900+ B2B SaaS companies and $15B in investor capital trust SaaSOptics to provide the data they need to secure funding and operate efficiently. . Another thing to think about is an equity financier’s ROI expectations. Debt vs. Equity: Key Takeaways.

Finance 59

Finance Venture Capital SaaS Banking 59

ChurnZero

MAY 20, 2021

Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization. Don’t lose the customer along the way.

Customer Success 90

Customer Success Payments Payment Services Scale 90

User Pilot

FEBRUARY 4, 2023

They may involve cost-cutting measures, investments in research and development to enhance existing products and services, or improvements in operational efficiency. It will help you invest resources in the most impactful initiatives.

Development 98

Development Scale Retention Onboarding 98

OPEXEngine

FEBRUARY 1, 2022

When structured correctly, finance can improve overall operational efficiency by helping all the operators be more thoughtful about their business. Measure what matters and invest appropriately. Automate to future-proof your business. Once you have your multi-year growth plan in place, it is all about being ready for it.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaSOptics

MARCH 15, 2022

If your business is ready to jump off the spreadsheet wheel, invest in a financial operations solution which can handle all of this tedious work for you. Financial operations software like SaaSOptics will provide your team with robust data tracking and guidance to operate efficiently and accurately.

Payment Features 59

Payment Features Business Finance Customer Lifetime Value 59

How To Buy Saas

APRIL 5, 2024

As we’ve previously discussed, machine learning/AI capabilities can play an invaluable role in SaaS applications by facilitating data-driven decision-making, personalized user experiences and operational efficiency. Today’s dynamic business climate necessitates innovative ML/AI integration.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

SaaSOptics

MARCH 15, 2022

If your business is ready to jump off the spreadsheet wheel, invest in a financial operations solution which can handle all of this tedious work for you. Financial operations software like SaaSOptics will provide your team with robust data tracking and guidance to operate efficiently and accurately.

Payment Features 52

Payment Features Business Finance Customer Lifetime Value 52