SaaStr

MARCH 30, 2022

The SaaS world is competitive, and standing out in a highly saturated market takes remarkable hard work and skill. Co-Founder Lloyed Lobo interviews Bharadwaj as she shares Atlassian’s five building blocks to win. Co-Founder Lloyed Lobo interviews Bharadwaj as she shares Atlassian’s five building blocks to win.

Scale 274

Scale Sales Hiring Marketplace as a Service Construction 274

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. Because in SaaS start-ups, it seems like the majority of first VP Sales fail. First, in this post, I want to outline what a VP of Sales in a SaaS company actually does. That’s the magic in a great SaaS VP Sales. Don’t even make it 12 months.

Sales Hiring 364

Sales Hiring Scale Sales Recruiting Sales 364

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.

Marketplace as a Service 171

Marketplace as a Service Transportation Machine Learning Artificial Intelligence 171

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Now, without further ado, let’s listen to this interview with Ryan Walsh. Most recently he was the CRO of a SaaS company that grew from 35 million when he joined to 120 million. Why it’s hard to build a two-sided marketplace [13:38].

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Intercom, Inc.

FEBRUARY 26, 2018

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service. Cloud computing is dominant. The not so simple case.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

Chart Mogul

JUNE 25, 2020

PR for SaaS businesses doesn’t have to be hard or complicated. The benefits of PR for SaaS businesses. What is PR for SaaS? For example, a journalist might interview you or write about your product updates or funding rounds. Or take the social media SaaS business Buffer. Here’s how. This gives me credibility.

SaaS 101

SaaS Business Construction Content Marketing 101

SaaStr

SEPTEMBER 3, 2019

And then on the other side, once you have that, you’ve basically turned the internet or turned people’s phones or whatever it is into a button that gives people what they wan, and I think that model applies whether you’re thinking about SaaS companies, whether you’re thinking about consumer.

Acquisition 171

Acquisition Software Review Payment Methods Marketplace as a Service 171

Intercom, Inc.

JANUARY 16, 2020

Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?” It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Your first SaaS customer success hire. Riding the hyper-growth wave.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

Sales Hacker

MARCH 30, 2021

Now, without further ado, let’s listen to this interview with Neil Ringers. We have relationships with the biggest CRM companies: Oracle CX, SAP CRM, Microsoft Dynamics and Salesforce (95% of our marketplace). I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

User Pilot

AUGUST 21, 2024

Case in point: we created a SaaS product metrics benchmark report based on first-party data from 547 companies—go check it out! Customer interviews : Schedule one-on-one or group interviews to gather more in-depth feedback. Interview in-app invitation generated with Userpilot. Userpilot chat support.

Data 105

Data Social Media Interviewing User Experience 105

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

User Pilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Let’s explore some of the best tools in the marketplace and how they can help. It is a popular tool for designers, product managers, and developers and taking the SaaS world by storm.

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. It starts with self service. But that’s not how we live.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

OpenView Labs

JUNE 16, 2020

Related: The Recession Planning Framework for SaaS Startups. As the marketplace shifts, new constraints are giving rise to new opportunities. Out of anything I could ever say, please know that your marketplace will always speak the loudest. The marketplace is flooded with people. Don’t ghost if the interview isn’t a fit.

Sales Hiring 81

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 81

User Pilot

JULY 1, 2024

Conducting effective market research guarantees that your products are aligned with the marketplace and fulfill the needs of customers. Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Focus groups. Product trials.

Market Research 59

Market Research Product Marketing Marketing SaaS 59

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. If you are thinking of how to start a SaaS company and have a unique idea, now can be a very good time! What is a SaaS Company? Let us know how to start a SaaS business.

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. New Relic is a close to $500 million publicly traded cloud computing SaaS company started by Lew Cirne in Silicon Valley. Your ambition needs to extend beyond your product and service, it needs to extend to talent acquisition.

VP of Engineering 82

VP of Engineering Sales Hiring Scale Technical Review 82

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Surprisingly, those same SaaS executives routinely make bad decisions simply because they misinterpret their data. Customer Success Leaders (CCOS, VPs, Directors).

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Chart Mogul

JUNE 25, 2020

PR for SaaS businesses doesn’t have to be hard or complicated. The benefits of PR for SaaS businesses. What is PR for SaaS? For example, a journalist might interview you or write about your product updates or funding rounds. Or take the social media SaaS business Buffer. Here’s how. This gives me credibility.

SaaS 52

SaaS Business Construction Content Marketing 52

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. So there already exists an app store or the Instabase Marketplace where these first-party apps, you can go online now, download an app for automatically processing bank statements or driving licenses or passports. And before I knew it, I just had unprecedented demand for the services.

Scale 114

Scale Sales Hiring Sales Recruiting Technical Review 114

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. In all seriousness though, that’s kinda what Horizontal SaaS promises (or tries) to be.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

CustomerSuccessBox

MARCH 14, 2022

Surprisingly, those same SaaS executives routinely make bad decisions simply because they misinterpret their data. This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service, and strategy this course is for you. Description: “Be more data-driven!”

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

Sales Hacker

JANUARY 24, 2018

Start by interviewing your current clients. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? When writing your description, tag the person you interviewed to introduce them and tell your audience what they’ll learn.

Sales Recruiting 98

Sales Recruiting Sales Underperforming Technical Team Social Media 98

User Pilot

APRIL 25, 2024

If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Interviews. Focus groups. Product trials.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

Upscope

MAY 25, 2021

Here's an interview with our CTO on how co-browsing technology works. Install marketplace apps for Intercom, Zendesk, Frontapp. If we do have a custom app you'd need to install both the Upscope javascript snippet and install the Upscope app from their marketplace. In addition, this makes it secure for the user.

Development 52

Development Marketplace as a Service New CTO CTO 52

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. Now, without further ado, let’s listen to this interview with Leah Chaney. Who is Leah Chaney and what is BetterGrowth [1:30].

Scale 78

Scale Sales Hiring Technical Review Customer Success 78

Point Nine Land

APRIL 21, 2021

Most of the time in Saas, it is going to be ARR (Annual Recurring Revenue) but it can be anything. In SaaS vs. marketplaces? As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Podcast Full Interview : Audio Listen online or find it on more podcast services. They were actually aggregate helpful, right?

Payment Methods 195

Payment Methods Marketplace as a Service Payment Solutions Payments 195

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. The competitors of the customer that we offered the free service now wanted to pay us for it.

Scale 223

Scale Sales Recruiting Scaling SaaS Payments 223

Unbounce

JUNE 16, 2020

I think channel distribution is one of the most promising and untapped acquisition channels for SaaS?—?especially especially for SMB SaaS startups. Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. Why should I build a partner program for my SaaS business?

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

MAY 14, 2023

Here’s a chance to look back at 4 pre-IPO SaaS leaders today, and how they were doing and what they were thinking in the run up to $10m ARR. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing.

Sales Hiring 274

Sales Hiring Sales Recruiting Scale Payment Methods 274