SaaStr

MAY 29, 2025

This requires entirely new management skills focused on systems optimization, not just people leadership. The CRO Hiring Playbook Has Forever Changed The interview process for revenue leadership roles now at Owner includes a mandatory AI component. You need weekly refinement cycles and deep involvement from revenue leadership.”

Sales Hiring 234

Sales Hiring Underperforming Technical Team AI Scale 234

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about. But the work is still there, it still needs to happen.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Buffer Resources

AUGUST 6, 2024

Early in my career, the idea of “thought leadership” wasn’t on my radar. My passion for narrative naturally evolved into a commitment to thought leadership, where I leverage the art of storytelling for myself and my clients to share insights, provoke discussions, and influence change.

Social Media 117

Social Media Business Leadership Sales Hiring 117

SaaStr

MARCH 23, 2025

Codeium made this a centerpiece of their recruiting strategy: Competitive comp plan openly discussed during interviews 7 out of 10 sellers who’ve been with Codeium 6+ months have already exceeded annual targets Several on track to earn $500K+ in W2 income One seller closed $1.6M We should have doubled down on this approach from day one.”

Sales Recruiting 233

Sales Recruiting Sales Hiring Scale AI 233

Intercom, Inc.

JUNE 30, 2021

The solution requires companies to institute two parallel career growth paths — one that focuses on people management and another that focuses on leadership as an individual contributor , often titled as staff or principal designers. Leadership. So how can you become a design leader without going into management?

Leadership 174

Leadership Management Systems Review Compensation 174

SaaStr

JUNE 22, 2025

“We can see the signals,” CEO Cohen said in a May 2024 CNBC interview, describing the company’s IPO readiness. Strategic Moves Signal IPO Preparation Navan’s leadership appointments read like an IPO playbook. valuation—though leadership maintains no near-term IPO plans) Canva (design software, $48.7B

B2B 181

B2B Payments SaaS Payments Payment Services 181

Predictable Revenue

JUNE 28, 2024

In this episode of the Predictable Revenue Podcast, Collin Stewart interviews Chris Riklin, co-founder and Head of Revenue at Topline. The post GTM vs. Revenue Leadership with Chris Riklin appeared first on Predictable Revenue.

Leadership 130

Leadership Revenue Interviewing Development 130

SaaStr

MARCH 1, 2020

.” But the bad news is, many can’t really do the job a start-up needs at a leadership level. I’ve recently watched a number of first VP/Head/Directors of Success hires just not work out … so I thought it might be a good time to update our quick interview checklist from a few years back.

Customer Success 325

Customer Success Sales Hiring Leadership Interviewing 325

SaaStr

MAY 24, 2024

Jason Lemkin has interviewed some of the best founders on his podcast, SaaStr Annual. He approaches interviews with profound respect for the founders he interviews. He believes that he is good at interviewing founders because he is better at interviewing than they are.

Sales Hiring 293

Sales Hiring Outsourcing Services Technical Review Scale 293

Intercom, Inc.

JULY 9, 2025

We wanted to build a new website for “Intercom Design” – a single space for all things design at Intercom, where our team could share case studies, inspirations, and thought leadership with the world. We have new material coming up from the Intercom design team, including new podcasts and interviews – so watch this space.

Artificial Intelligence 138

Artificial Intelligence AI Engineering Interviewing 138

SaaStr

FEBRUARY 25, 2025

Many companies strategically use the event to meet potential hires, conduct interviews, and build their talent pipeline. Bringing your leadership team to SaaStr Annual allows for compressed learning experiences that would otherwise take months to acquire.

Sales Recruiting 187

Sales Recruiting Scale CTO Hire Sales Hiring 187

SaaStr

DECEMBER 19, 2022

As an example, Expensify includes a portion of their interview process where candidates solve a math problem on a whiteboard alongside their potential teammates. At a previous startup she worked for, management was constantly interviewing people from big companies to take leadership roles.

Compensation 261

Compensation Leadership Company Culture Headcount 261

SaaStr

MAY 10, 2024

Keep Your Hiring Standards High Interviewing is believed to be the most predictive part of the hiring process, but it actually isn’t. Part of the reason we fail at this is the average interview is only about 10% better than flipping a coin and predicting job success. Scored – all interviewers use a scorecard.

Sales Hiring 245

Sales Hiring Scale Sales Interviewing 245

SaaStr

OCTOBER 19, 2019

It’s a great vehicle to use for a second interview. The post Ask Every VP You Interview for A List of Everything They Want to Do. Asking a VP candidate to put together a simple priority list isn’t a big ask, at least for a 2nd or 3d meeting. And you’ll quickly see what they really value. SaaStr Ebooks.

Interviewing 208

Interviewing Leadership 208

SaaStr

JUNE 27, 2024

Job Stopped Participating in Every Interview Early On Many founders still interview everyone when their company is at 200 or 300 people. Job still does interviews for everyone, director and up, but not for the ICs and managers of ICs, for the most part. Job stopped when they were at 120 people, which is fairly controversial.

Scale 261

Scale Sales Hiring Scaling Sales Recruiting 261

SaaStr

MAY 9, 2025

Wednesday, May 14th kicks off early with 9:30 am sessions featuring Rubrik and Service Titan, followed by the main event kickoff with Jason and an interview with the CEO of HubSpot. CEO/CFO Mixer (Late Afternoon) – A specialized networking opportunity for financial leadership before the evening activities begin.

AI Search 181

AI Search AI Artificial Intelligence Transportation 181

SaaStr

AUGUST 10, 2022

In this SaaStr Europa 2022 session, Matt Jacobson, General Partner at ICONIQ Growth, interviews Miro’s Founder & CEO, Andrey Khusid, to get insight into how he was able to grow the company so successfully. The company needed to hire more leadership roles and middle management to keep up.

Sales Hiring 246

Sales Hiring Scale Company Culture B2C 246

SaaStr

MARCH 3, 2023

A designated partner means lower rejection rates at the very first interview. A scalable buddy system allows people to learn coaching and leadership skills. Don’t discount empathetic leadership. At Figma, the interview process is the same for salespeople and sales leaders. Give room for your team to fail, grow, and learn.

Scale 273

Scale Sales Recruiting Sales Hiring Scaling 273

Tom Tunguz

JUNE 6, 2018

Second, there’s no leadership/relationship risk. When interviewing for new executive to lead an internal team, interview for the network by asking and digging into the question: “Who are your first 5 hires?” You want to be able to hire to those candidates for four reasons. The team already knows each other.

Scale 246

Scale Interviewing Finance Leadership 246

SaaStr

JANUARY 21, 2020

When I’m hiring salespeople, I take the mission, vision, values, whether it’s helping practices thrive, whether your values are speak up, work hard, tying those into interview questions. Do they peel the onion back during the interview? Hey Dan, these are the quotas that we talked about during the interview process.

Sales Recruiting 331

Sales Recruiting Sales Hiring Scale Sales 331

Andreessen Horowitz

MAY 24, 2022

Establishing trustworthiness early is a fundamental part of the interview process. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. — but how can you get comfortable with someone you are meeting for the first time in the interview process, Read More.

Interviewing 129

Interviewing Leadership Management 129

Intercom, Inc.

JULY 13, 2021

That’s why we’re upfront with candidates about what we look for in designers before they interview with us. Design candidates can better prepare for their interviews. This made designers concerned that they couldn’t advance because they didn’t have the opportunity to interview. We all achieve better business outcomes faster.

Interviewing 271

Interviewing Leadership Engineering Communication 271

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? Lessons in leadership Grow your organization thoughtfully. Listen to your team.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

Sales Hacker

NOVEMBER 17, 2022

If you’re looking to move up the ladder into a sales leadership role, your resume is key to getting your foot in the door. I’m the founder of iCareerSolutions, a 20x award-winning resume-writing company, specializing in executive and C-suite level resumes that get my clients high-level interviews. Leadership skills.

Leadership 101

Leadership Sales Recruiting Sales Hiring Sales 101

SaaStr

FEBRUARY 23, 2022

Loom has spent time improving their hiring with async, with pretty impressive results: The company has a 93% satisfaction rate for their interview process. Loom uses async video throughout its recruiting and interview experience to connect with candidates in a very personal way while offering a window into what work life is like at Loom.

Scale 273

Scale Company Culture Interviewing Communication 273

SaaStr

JULY 11, 2024

As a startup, most people who come to an interview appear happy. You interview 30 people. If it’s a role you’ve never hired, find someone great at it and have them do your final interview. Force it to be documented with senior leadership so you can surface issues and measure them. Make that a core KPI to drive it up.

Sales Hiring 285

Sales Hiring Scale Marketing Interviewing 285

Andreessen Horowitz

MAY 24, 2022

Establishing trustworthiness early is a fundamental part of the interview process. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. — but how can you get comfortable with someone you are meeting for the first time in the interview process, Read More.

Interviewing 124

Interviewing Leadership Management 124

SaaStr

MARCH 30, 2025

Doing 30+ interviews a month minimum. "We wish we had built our our executive leadership earlier. Dear SaaStr: What’s The Toughest Skill to Learn to Scale in B2B? You need to learn to become a parallel recruiter. To constantly, painfully, boring-ly be recruiting the next level of management and managers all the time.

Scale 158

Scale Sales Recruiting B2B Sales Hiring 158

Tom Tunguz

MAY 20, 2019

Someone told me about a Vanity Fair interview with former President Obama. There’s enormous leverage in a hierarchical organization if the leadership moves quickly. A bit flips and a leader must begin to delegate. Delegation is the only way a leader of a team or company develops leverage in the organization.

Interviewing 276

Interviewing Startup Leadership Communication 276

SaaStr

JANUARY 5, 2024

The SDR Interview We’ve determined the profile we want to hire for dedicated outbound folks, so now, let’s look at the interview itself. It’s usually a simple interview with a hiring manager screen first and then an actual interview panel. Find the candidates who are hungry to break into tech sales for those early hires.

Sales Hiring 311

Sales Hiring Sales Recruiting Scale Outbound Sales Team 311

SaaStr

AUGUST 21, 2021

Ginger Conlon, the Director of Thought Leadership at Genesys, interviews Hubspot CEO, Yamini Rangan, about best practices in delighting customers and aligning efforts across the organization. #1 In the age of the customer, how can growing companies scale their CX efforts over time and through expansion?

Scaling 284

Scaling Enterprise Company Culture Interviewing 284

SaaStr

JANUARY 10, 2024

So you need context from leadership to what you ultimately need to deliver on in your function to be successful. When you get everyone on the leadership team in a room to come up with the best ideas, those people take ownership of the ideas. Build the right leadership team based on your company’s core values and hiring principles.

Sales Hiring 306

Sales Hiring Scale Technical Review Leadership 306

User Pilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Leadership. How do you choose which one to implement?

Interviewing 98

Interviewing Underperforming Technical Team Sales Hiring Management 98

SaaStr

MARCH 30, 2022

Co-Founder Lloyed Lobo interviews Bharadwaj as she shares Atlassian’s five building blocks to win. Empathetic leadership is a foundational principle at Atlassian that has carried through to this day. However, the companies that adapt and create transformational change tend to survive. In this session, Boast.AI Leading With Empathy.

Scale 274

Scale Sales Hiring Marketplace as a Service Construction 274

SaaStr

JANUARY 31, 2022

I’ve been in tech for 20+ years and have run tens of thousands of recruitment interviews. Utilize leadership for final decision making when necessary. Leadership And Communication. Being open about your leadership style helps you communicate with your team and position them in a positive learning environment.

Sales Recruiting 246

Sales Recruiting Sales Hiring Scale Enterprise 246

SaaStr

MAY 6, 2022

Co-Founder Lloyed Lobo recently interviewed Jason about his experience and advice for SaaS leaders. . Be sure you hire passionate, talented leadership to help ease your burden. After an impressive career in SaaS, SaaStr CEO Jason Lemkin knows a thing or two about growing business in today’s competitive climate. Stop being a VP.

Entrepreneurship 237

Entrepreneurship Leadership Interviewing Cloud 237

SaaStr

OCTOBER 28, 2022

In the first session of the eye-opening CRO Confidential series, SaaStr CEO Jason Lemkin interviews Founders Fund Partner Sam Blond about the current economic climate. Leadership must communicate this objective to the entire company and ensure everyone works toward improving efficiency instead of simply bringing in more dollars.

Sales Recruiting 260

Sales Recruiting Sales Hiring Leadership Interviewing 260