Sales Hacker

AUGUST 11, 2023

This week I sat down and interview the VP of Sales at Crunchbase , Ang McManamon. Ang shares her 5 P’s of Sales Leadership: Professionalism Preparation Process Performance Play More on these below. She is currently the VP of Sales at Crunchbase, where she leads a high growth team out of New York City. Grit is a must-have.

Scale 63

Scale Leadership Sales Hiring Sales 63

SaaStr

NOVEMBER 25, 2023

Set and reinforce them early — as early as interviews. The underperformers who aren’t putting in the effort get a conversation, and if things don’t change, it’s not a good fit. Sales teams weren’t meeting prospects or customers in person anymore to develop relationships, close deals or talk about renewals. Guess what?

Sales Hiring 204

Sales Hiring Underperforming Technical Team Revenue Sales 204

OpenView Labs

JANUARY 8, 2021

What’s your biggest weakness? Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. It’s just not productive.

Interviewing 75

Interviewing Underperforming Technical Team SaaS Scale 75

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Sales Hacker

APRIL 21, 2020

You’ll be able to download the interview scorecard template that I use with my clients. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Also: What are the top performers in my current team doing? This is a team effort. If so, how?

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team. leverage Training & Development.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. But also the cost it has on their careers — and your sales team. This trend especially impacts sales teams.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

OCTOBER 22, 2019

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. As a manager, the tasks competing for your attention only multiplies – coaching , training, interviewing, forecasting , planning, and more.

Sales Hiring 123

Sales Hiring Underperforming Technical Team Sales Management 123

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. I think the foundation of high performance teams is that they share five things.

Scale 179

Scale Underperforming Technical Team Scaling Leadership 179

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We’re not necessarily interviewing them for a specific role in the portfolio. We spend time looking at their org savvy, their leadership skills.

Sales Recruiting 88

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 88

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. The thing is, users don’t need the majority of features that product teams build.

Scale 89

Scale Underperforming Technical Team Sales Recruiting Software Review 89

OpenView Labs

MARCH 8, 2021

Conducting interviews. What Interviewing 600+ Sales Reps Taught Me About Team Building. Loom’s Peter Prowitt shares the biggest mistakes to avoid if you’re interviewing for a sales position. 14 SaaS Leaders Share Their Favorite Interview Questions. What’s your biggest weakness? Find out what they said.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? I recommend you interview customers. I’m going to interview their customers to find out what they did to get off that legacy system so we can bake that into the customer journey. I have the internal handoff from pre-sales to post-sales customer teams.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Let’s dive in!

Technical Review 84

Technical Review Management Underperforming Technical Team Leadership 84

30 Day Leadership

MAY 24, 2022

Good and bad examples of leadership are around us all the time… But, how often do you step back and recognize them for being examples? 5:40 - First leadership position - Bill got his start almost 20 years ago. 7:58 - Exhibiting leadership - Where did Bill's leadership come from? What was his "why" at the time?

Underperforming Technical Team 52

Underperforming Technical Team Leadership Data B2B 52

30 Day Leadership

MAY 24, 2022

Good and bad examples of leadership are around us all the time…. 5:40 - First leadership position - Bill got his start almost 20 years ago. 7:58 - Exhibiting leadership - Where did Bill's leadership come from? 5:40 - First leadership position - Bill got his start almost 20 years ago.

Underperforming Technical Team 52

Underperforming Technical Team Leadership Data B2B 52

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 85

Strategy Underperforming Technical Team User Experience SaaS 85

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 233

Scale Sales Hiring Scaling Revenue 233

SaaStr

NOVEMBER 26, 2019

sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. You can interview the company for it, but at some point it’s a little bit of a leap of faith. FULL TRANSCRIPT BELOW.

Scale 221

Scale Sales Hiring Underperforming Technical Team Sales 221

ChurnZero

APRIL 1, 2022

Like many people with leadership aspirations, Sharon saw the vice president title as her dream designation: “I knew that a VP role would be harder to attain because there are fewer of them within a company structure.”. How to help teams with imposter syndrome as a leader. How to help teams with imposter syndrome as a leader.

Customer Success 98

Customer Success Underperforming Technical Team Leadership Strategy 98

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Yet as a hiring manager, seeking to build the best sales team in the industry, there are a few things I’ve observed that separate the good from the great—the things that distinguish good interviewees from those who actually end up landing an offer.

Sales Hiring 68

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 68

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Her career spans nearly 25 years, and includes development skills in the full web stack, as well as the business side of the house. The importance of leadership for SaaS companies. The differences between good and bad leadership.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

OpenView Labs

MARCH 24, 2021

For either one, the bottom line is that the cost of a bad hire is significant. I’ve talked a lot about the hidden costs of a bad sales hire. Develop a bulletproof hiring process that celebrates candidate experience. Spend time with your team and buyers to understand their needs and potential blindspots.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

User Pilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Acquisition 100

Acquisition Strategy Social Media Underperforming Technical Team 100

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Yet as a hiring manager, seeking to build the best sales team in the industry, there are a few things I’ve observed that separate the good from the great. Prepare For Your Next Sales Interview with These 5 Pro Tips. Understand that the sales interview process is grueling for a reason.

Sales Hiring 41

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 41

How To Buy Saas

DECEMBER 11, 2023

However, it’s not necessarily about bad business ideas – far from it. This powerful combination of knowledge empowers you to steer your team and the entire organisation towards success. Would you believe that over two-thirds of startup dreams don’t quite hit the mark?

Business 40

Business Underperforming Technical Team Interviewing Leadership 40

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? How can one determine a closer in the interview process? Below, we’ve shared the transcript of Harry’s interview with Andy. I’ve heard so many good things from Kobie, now at Upfront, and then also the team at Openview. How does Andy think about discounting?

Sales Hiring 201

Sales Hiring Scale Leadership Sales Enablement 201

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. Bad startups are feature addicts who pile feature upon feature atop a deteriorating architecture, creating an Augean Stables of technical debt. Startups are about people.

Underperforming Technical Team 78

Underperforming Technical Team Startup Software Technical Cofounder 78

Sales Hacker

JANUARY 27, 2020

Good or bad, planned or not, it does. Let’s look at how you can begin crafting your sales culture to transform your results and make your sales team that much sharper. catered lunches, happy hours, team events, you name it. Your organization has a unique culture. Sales Culture Is About More Than Office Perks.

Sales Hiring 84

Sales Hiring Underperforming Technical Team Sales Leadership 84

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

Scale 141

Scale Underperforming Technical Team Sales Hiring Interviewing 141

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

SEPTEMBER 10, 2020

What can teams do to bring their themes to life? Below, we’ve shared the transcript of Harry’s interview with Latané. As I’ve said before, I’ve heard so many good things from Brian and the team at Venrock. And so I started to build some of classic demand gen functions, like BDR team. Who is involved?

Scale 173

Scale Sales Hiring Software Review Technical Review 173

Sales Hacker

DECEMBER 7, 2021

Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often. That was the only company I interviewed with. Find out why Outreach is the right solution at click.outreach.io/30mpc.

Branding 79

Branding Technical Review Underperforming Technical Team Sales Hiring 79

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Scale 177

Scale Customer Success Strategy Sales Hiring 177