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What Is Product Management? Roles, Process, Tools, and More

User Pilot

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Leadership skills. Let’s explore some of the best tools in the marketplace and how they can help. Strategic thinking. The same could be said of product teams.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Brand equity.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177
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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

Stream the full interview below or find it wherever you listen to podcasts. So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. And I just started a consulting business, it was a service business.

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Run Less Software

Intercom, Inc.

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service. Cloud computing is dominant. The not so simple case.

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4 Sales Recruiting Trends to Be Ready for in 2020

OpenView Labs

An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. That’s why building your brand within the marketplace will be the key to cutting through the competitiveness. Marketing and candidate experience will be table stakes.

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PODCAST 154: Guided Selling with Neil Ringers

Sales Hacker

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Now, without further ado, let’s listen to this interview with Neil Ringers. It was relatively new to that marketplace at the time.

Scale 102