Remove integrations reply
article thumbnail

Announcing Intercom’s new Inbox: The fastest and most powerful inbox designed for scale

Intercom, Inc.

The Intercom Inbox is what support and customer-facing teams use to handle customer conversations from the Intercom Messenger, email, or any integrated channel. Ultimately, customer support reps are in need of tools that help them do their jobs more efficiently, effectively, and enjoyably.

Scaling 229
article thumbnail

All of Bluesky’s Features (So Far) and How to Use Them

Buffer Resources

Reply controls This feature lets authors control who can reply to their posts, enhancing personal control over interactions. When posting, select the 'Reply Controls' option and choose who can reply (everyone, followers, or no one). Want to check out Bluesky’s features?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Built for you: Deeper insights, stronger customer engagement, integrations, and more

Intercom, Inc.

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Introducing WhatsApp. Salesforce app updates.

article thumbnail

WhatsApp Chatbot: An Ultimate Guide For SMB & Enterprise Businesses

How To Buy Saas

The simple answer to this is through integrating a WhatsApp chatbot, which helps to enhance interactions with your customers and contribute to business growth. It is such an integrated program that it is widely used around the globe nowadays. When used with WhatsApp Business API integration, chatbots offer immediate solutions.

SMB 52
article thumbnail

From first touch to qualified lead: How to use live chat for sales

Intercom, Inc.

Maintain sales hygiene by integrating with the other essential tools in your sales tech stack to ensure that your data is always up-to-date and synchronized. The same research also showed that one reply to a visitor’s live chat message made them 50% more likely to convert; two replies bumped that up to 100% more likely to convert.

article thumbnail

Found in translation: How multilingual support helps you scale customer experiences

Intercom, Inc.

They’re also more patient for your reply: 58% would be willing to wait longer for customer support if it was available in their native language. To respond, teammates type #unbabel before replying in a private note from their inbox. Increase self-service support with an integrated, multilingual knowledge base. For example w?ith

Scale 209
article thumbnail

Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale

Intercom, Inc.

Integration with Custom Bots : If you use Custom Bots to triage inbound conversations, you can now set up Resolution Bot to jump into those conversations and answer common questions. Better management of saved replies. So we’ve created a whole new settings page to let you see, review, and manage your entire library of saved replies.

Scale 129