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Think emails in your inbox, glitter on a Mother’s Day card, hot sauce… That applies to social media metrics, too. The more information you have, the better you can tailor your social media strategy, right? What are social media metrics? Let’s look at the key metrics that deserve your attention.
The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more. The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions.
Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., This metric is more self-explanatory, so I won’t go into detail.
Measuring AI ROI: Business Metrics Over AI Metrics Perhaps the most tactical insight from Arvind’s approach is how Rubrik measures AI success. Rather than focusing on AI-specific metrics, they prioritize business outcomes. If we don’t meet those business metrics, it makes no difference to the business.”
Speaker: Hannah Chaplin - Product Marketing Principal & Steve Cheshire - Product Manager
Product roadmaps must focus on the "now" and allow feedback to inform the "later." To accomplish this, product teams must regularly evaluate specific metrics that will yield the most insight. These metrics allow your team to understand the product's progression and how customer feedback will inform it.
The 10th marketing hire is the most critical inflection point for team scaling – This is where informal processes break down and requires a complete rethinking of how the team operates. Schedule regular deep dives into performance metrics to maintain your edge. Markets change, competitors emerge, and platforms evolve.
The SaaS Metrics That Don’t Apply Traditional SaaS metrics break down when analyzing AI infrastructure companies: CAC/LTV Becomes Irrelevant When developers can start using your API with a credit card and scale to millions in usage, traditional customer acquisition cost calculations don’t work.
The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more. The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions.
Yet, mastering SaaS management metrics is crucial for optimizing software ecosystems. These metrics provide insights into application performance, security , and cost-effectiveness. By focusing on the right metrics, IT leaders can streamline operations and enhance security protocols.
As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. This buyers guide will cover: Review of important terminology, metrics, and pricing models related to database management projects.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Strategic Guidance : AEs will become trusted advisors rather than information sources, as prospects will already have baseline knowledge from AI interactions. Develop New Performance Metrics : Traditional sales metrics don’t capture the effectiveness of this hybrid approach.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
“Marketing is fluffy and unmeasurable” – Unlike sales, which has clear metrics like quota attainment, founders often believe marketing can’t be measured. Instead, focus on two key metrics: Pipeline coverage – Do we have a chance to hit our numbers? Actual sales – Did we hit our targets?
Meeting intensity KPI challenge : Sometimes AI efficiencies can reduce a company’s core metrics (like Calendly’s “meeting intensity”), requiring leadership to make conscientious decisions about value tradeoffs. Building separate AI interfaces can create unnecessary tech debt and learning curves.
This isn’t a vanity metric but a North Star that ensures they’re measuring actual value creation rather than superficial engagement. Monthly Active Users Can Mean Completed Designs, Not Just App Opens Canva defines “monthly active use” as completing a design—something shared, downloaded, saved, or published.
ARR (annual recurring revenue) is a hallmark SaaS metric rooted in predictability. However, many companies misuse ARR and count forms of non-recurring revenue as ARR, confusing the metric. I created this subset to show companies where FCF is a relevant valuation metric. Commercial signals (e.g.,
Once the user completes verification, they are guided through a short welcome survey that gathers critical information like the user’s role, goals, and company details. Now, this onboarding flow works well because Miro is a highly visual tool that doesn’t need much information to onboard users, nor has a long sales cycle.
Cultural Shift Required : Stop measuring AEs on activity metrics (calls made, emails sent). Start measuring outcome metrics (pipeline quality, deal velocity, win rate). The math works: $200K AE salary + $50K AI tooling = $350K more revenue per rep. Let AI handle the activities. The sales AI explosion isn’t coming—it’s here.
Companies like Decagon and Intercom have proven AI can handle complex workflows autonomously. Duolingo didn’t gradually increase from 10% to 80% – they saw explosive growth once the AI agents demonstrated consistent performance.
For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps. They provide valuable data to monitor business performance, pinpoint key areas to improve your efficiency and strategies, and make more informed decisions.
The ROI of AI Needs to Be Measurable Dialpad’s success comes from relentlessly focusing on customer value: Customer success metrics : One customer achieved 20% efficiency gains in workflow improvement Specific use cases : AI Recaps feature distills key information from calls in real-time Continuous measurement : Use telemetry and observability (..)
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
And there’s a rough metric you can use to meter this: for each 10% of your company you sell roughly, you’re going to give up a board seat. The amount of information that actually is confidential is about 5% of what we think it is. Nobody has time anymore, but you don’t want them to control it.
How to apply actionable metrics to different SaaS business stages. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Sessions typically focus on real metrics, strategies, and lessons learned, not theoretical concepts. This holistic perspective helps you position your company more effectively and make informed strategic decisions about product direction, go-to-market approaches, and resource allocation. Get out of the home office.
Your profile picture and headline will appear as the author’s information, so keep them updated and relevant. Monitor metrics like open rates, click-through rates, and engagement to understand what resonates with your audience and refine your content strategy accordingly. Can I monetize my LinkedIn newsletter?
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. This is for information purposes and should not be construed as an investment recommendation.
Track ad performance in real-time While Meta got rid of its full Facebook Analytics platform in 2021, it still has excellent resources for understanding ad performance, including reach, engagement, conversions, and more metrics. This data is updated in real-time so you can adjust your campaigns based on performance.
A clear, detailed, and well-written customer success job description is essential to attract the right candidate while providing important information about the company, necessary qualifications and skills for the role , company culture, benefits and more. Familiarity with customer success frameworks, metrics, and best practices.
Real orchestration starts with intensive human training: 60+ days of continuous education after deployment—not for the AI, but for your humans Training humans to work with AI systems that don’t behave like any software they’ve used before Continuous adaptation as both AI capabilities and business needs evolve Not a one-time setup cost – (..)
What This Means For Your Hiring Strategy If you’re a CEO or board member, this data should inform how you think about GTM hiring: 1. years, maybe don’t structure their entire comp plan around 3-year performance metrics. Hire for quick ramp time. Look for pattern recognition and immediate impact potential.
Next, I fill my outline with research – data, statistics, expert quotes, examples – and other valuable information to support my argument or advice. This gives me some breathing room to gather the rest of the information I know I’ll need. Draft Time to bring your article to life!
As you all know, one of my favorite metrics to look at is net new ARR added in a quarter. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric.
It should ideally contain everything from organic traffic to PPC competitor research to engagement metrics to help you do a wholesome analysis. You can filter for views per hour (VPH), publishing date, views, and performance metrics. It’s even more basic — offering only the crucial metrics for your competitor research.
Founder-led sales provides invaluable dat a When founders sell the first $2-3M, they generate critical insights on customers, conversion rates, and retention that inform the GTM strategy. Be explicit about success metrics Define what success looks like beyond revenue targets to align expectations.
The primary use cases for landing page funnels are: Lead generation : Capturing email addresses and contact information. Educate your audience with valuable information on common pain points. At this stage, the goal is to nurture these leads by providing more detailed information and building a relationship with them.
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