User Pilot

FEBRUARY 20, 2023

Pendo vs Amplitude? How does this sound? Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. Retention analysis is offered by both Pendo and Amplitude.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Funnels show you how many users completed each stage of a specific funnel that you pre-determined.

Software Review 98

Software Review Systems Review Onboarding Retention 98

User Pilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

Retention 98

Retention Onboarding Engagement Churn 98

User Pilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. As Userpilot doesn’t currently support mobile apps, we recommend Pendo as a worthy alternative.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

Chart Mogul

MAY 4, 2022

It recently announced its acquisition by Pendo. In this episode of SaaS Open Mic, I speak with James Mayes, the co-founder and CEO at Mind the Product. We talk about why Mind the Product decided to exit, why they sold to Pendo, and what’s … Mind the Product is the world’s largest community of product managers.

SaaS 52

SaaS Acquisition Education Engineering 52

User Pilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics helps product managers determine how many customers are using their products and what obstacles the average user encounters throughout the road. How much time do they spend with the product?

Data 98

Data Management Onboarding Metrics 98

OpenView Labs

OCTOBER 8, 2020

How and when should organizations add it into the mix? As the Director of Product Operations at Pendo (and someone who is deeply passionate about product operations), Christine offered some great insights. As with sales and marketing, product ops is all about learning how to execute with more detailed processes, rigor and standards.

Sales Hiring 96

Sales Hiring Management Technical Review Scale 96

SaaStr

JANUARY 12, 2022

“I should have been onsite with them + made sure they had my cell number.” Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. Honestly, I think we were lazy and didn’t think we “had to” make the trip. ” — Tyler Hogge, SVP Product, Divvy.

CTO Hire 267

CTO Hire Sales Hiring New CTO CTO 267

Kellblog

MAY 1, 2021

How is the role of product decisioning changing? Content warning: when Brett and I get together, the errant F-bomb has been known to drop, so this may be our first R-rated episode. Our topic will be The Product Superpowers That Few Flex: Intention and Conviction. What in your mind is a world-class product manager?

SaaS 111

SaaS Investment Management Strategy 111

SaaStr

JANUARY 24, 2020

— Secrets to Going Up-market: When, How and Why with Jason Lemkin and Loren Padelford, GM of Shopify Plus. — 10 Things I do to Meet 500+ Customers a Year As CEO with Gainsight CEO Nick Mehta. — Product Prioritization – How the Best Companies Choose What to Build and When with Menlo Ventures.

Scale 191

Scale Leadership Churn Benchmarks 191

User Pilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. How do you know? Let’s get to it!

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

Sales Hacker

DECEMBER 1, 2020

Jake is a career marketer who served as the CMO at Pendo. Learn how modern sales teams win deals now at 6sense.com/saleshacker. Jake is the president of MetaCX, the pioneer in a new outcomes-based approach for managing the customer life cycle by transforming how suppliers and buyers collaborate and win together. Great author.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

ChurnZero

APRIL 8, 2022

But these testimonials from last year’s attendees will help you see why we make it: “I LOVED the content so much. At other conferences, I have sometimes felt like I’m sitting through a sales pitch, and I didn’t feel like that in any of the sessions I attended at BIG RYG. Y’all are the best!”.

Customer Success 98

Customer Success Scale Leadership Compensation 98

User Pilot

MAY 14, 2020

I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. To help you choose, I’ve put together this list of the best customer onboarding software and apps. Again, for the purposes of this article I’ll focus on the email functionality.

Onboarding 98

Onboarding Software Scale SaaS 98

SaaStr

NOVEMBER 25, 2019

On everything on how to get more leads, do ABM right, work with mentors, build a world-class CS team, and so much more. We’ll have 100s of subject matter experts giving 1-on-1 and small group advice on how to do better. The classics will be back, like karaoke with Pendo, and lots more fun stuff. Even Better!!

New CTO 256

New CTO Sales Recruiting CTO Coach Scale 256

User Pilot

JULY 29, 2021

Get a Userpilot Demo and see how easy it can be to build welcome screens and segment users. #2 If you are wondering how you can adopt gamification as one of your customer engagement solutions, don’t fret. Here's how Linkedin prompts users to complete their profiles. Get a demo and see how to do it right. Checklists.

Engagement 98

Engagement Software Review SaaS Onboarding 98

OpenView Labs

NOVEMBER 18, 2019

The idea for Pendo arose out of a need I had experienced first-hand while working as the VP of Product at an enterprise SaaS business. My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * How does Carolyn think startups and larger companies can replace the leads that are lost from having no events in a COVID-19 world?

Scale 179

Scale Underperforming Technical Team Leadership Branding 179

User Pilot

SEPTEMBER 19, 2023

Here’s how product-led automation tools help. There’s more, but I think you get the point. Check out how Userpilot helps you with Product-Led Growth! Once they sign up you need to make sure they have a good user experience and see the value. Let me guess. The good part, is you don’t need to. There you have it.

Sales Hiring 52

Sales Hiring User Experience Onboarding Advertising 52

Chart Mogul

AUGUST 13, 2020

Self-service analytics products are challenging the status quo of building versus buying data solutions, and changing how data teams work. ChartMogul’s CEO, Nick Franklin, shares his observations on how they’re shaping the future of data. I asked myself “If we were starting today, what would we put in place?” [We

Startup 98

Startup Data Mobile SaaS 98

Baremetrics

JUNE 26, 2020

It'll be harder for them to see the value in your product or how it can solve their problem. And what do you need to do to guarantee every new user understands how your product can make their life easier? You need to show them how to effectively use it to maximize their experience. How to read all the numbers on the dash.

Onboarding 99

Onboarding SaaS Churn Social Media 99

ChurnZero

DECEMBER 18, 2020

But the budgeting process for us, and other budgeting processes that I’ve been involved in or have at least seen unfold this year, are really sort of top-down exercises, maybe more than they would have been in the past. A [Jay]: I think you always have to start with a natural curiosity about other parts of the business.

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

ChurnZero

DECEMBER 2, 2021

From sessions on building variable compensation plans and Customer Success tech stacks to fostering customer advocacy and community, BIG RYG explored how today’s Customer Success leaders are tackling major industry challenges and advancing their Customer Success game. ” Melinda Gonzalez , VP of Customer Success, Pendo.

Customer Success 98

Customer Success Technical Review Scale Compensation 98

ProfitWell

MARCH 27, 2020

I found an insight roundup from Product Led Institute , with 26 experts weighing in on this. Product-led growth changes how companies grow because it brings a focus on how the product you’ve built can help you acquire more customers. Stewart’s a snappy writer—so from the content side, I can appreciate this one.

Business 54

Business Subscription Payment Features B2B 54

SaaStr

SEPTEMBER 20, 2019

In Today’s Episode We Discuss: * How Janine made her way into the world of SaaS and came to be one of the leading CMOs today with Zoom. * How has the role of the CMO changed over the last 5 years? How does the changing power of the CMO affect their relationship with the CEO? I really do so appreciate that, my friend.

Scale 131

Scale Sales Hiring Traceability Acquisition 131

Kellblog

DECEMBER 27, 2021

Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply. This is totally subjective, but I’d say that divisiveness in the USA has decreased a bit and that unity has most certainly remained elusive.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. Since the only real certainty is ongoing uncertainty, I found myself as a leader seeking inspiration. And I didn’t have to look very far.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Valuize Consulting

OCTOBER 14, 2021

In this article, they answer burning questions from the community about how to drive an organization-wide CS transformation and accelerate revenue growth through a powerful scale engine. I don’t think CSMs need to have renewal targets to be part of the renewal process,” shares Scott Landry. “I

Scale 52

Scale Customer Success Engineering Scaling 52

Valuize Consulting

MAY 11, 2022

In this article, they share how leaders from these large enterprises are optimizing their digital engagement strategy to maximize customer value and reveal how you can leverage your team, tools and processes to accelerate scale and Net Dollar Retention in your organization.

Scale 52

Scale Engagement Scaling Technical Advisors 52

User Pilot

MAY 12, 2024

Exploring alternatives to Pendo? In this post, we’ll discuss exactly that – which Pendo competitor is best depending on the different use cases. TL;DR Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

SaaS 52

SaaS Software Review Onboarding Technical Review 52

Chart Mogul

AUGUST 13, 2020

Self-service analytics products are challenging the status quo of building versus buying data solutions, and changing how data teams work. ChartMogul’s CEO, Nick Franklin, shares his observations on how they’re shaping the future of data. I asked myself “If we were starting today, what would we put in place?” [We

Startup 52

Startup Data Mobile SaaS 52

User Pilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 19, 2024

Is Pendo or WalkMe the best tool for customer feedback? TL;DR Let’s explore how Pendo and WalkMe compare when it comes to collecting customer feedback. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Software Review 52

Software Review Underperforming Technical Team Scale Pricing 52

Sales Hacker

SEPTEMBER 10, 2018

Bringing salespeople in for an interview before you’ve figured out exactly how you’ll compensate them for their work leaves you in a tongue-tied, unenviable position when eager candidates ask about things like quotas, sales incentives, what data you use to set goals, and how often your team exceeds those goals.

Sales Hiring 84

Sales Hiring Compensation Sales Payments 84

User Pilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. How good are Pendo surveys though? To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys.

Software Review 98

Software Review Mobile Pricing Underperforming Technical Team 98

SaaStr

SEPTEMBER 27, 2019

In Today’s Episode We Discuss: * How Ryan made his way into the world of SaaS from Sydney, Australia and came to be one of the world’s leading CMOs with G2 today. How did it change his mindset? How did Ryan turn a $6,000 initiative at Hubspot into a product that generated $64m net revs? How does Ryan build candidate pipeline?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

OpenView Labs

JUNE 10, 2019

For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today). Find out how Brent Tworetzky, SVP of Product at InVision, defines the three major roles of product management: strategy, execution and user understanding.

Management 55

Management SaaS Scale Sales Recruiting 55