Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. Promoting security awareness and education.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. Promoting security awareness and education.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Frontegg

AUGUST 19, 2021

Users don’t want to write emails or engage with support teams anymore. As mentioned earlier, self-served SaaS applications are an accurate description of instant gratification, both for the developers and also for the end-user. There’s no two ways about it. Instant gratification is now a mandatory aspect of SaaS application usage.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Andreessen Horowitz

SEPTEMBER 25, 2023

Previous platform shifts show it can take decades of compounding innovations for a technological breakthrough to turn into a society-wide shift. This wave of generative AI has the sort of economics that drive market transformations For a technological innovation to spur a market transformation, the economics need to be compelling.

Artificial Intelligence 142

Artificial Intelligence AI Scale ChatGPT 142

Chart Mogul

OCTOBER 29, 2020

Schremser tells us the story of how the Usersnap team turned churn analytics into a powerful tool to improve their product. It highlights the bottlenecks and weaknesses of your brand’s customer experience. is a growth-driven entrepreneur and built growth and sales teams for various companies and startups.

Churn 74

Churn Underperforming Technical Team Development Technical Review 74

InsightSquared

MARCH 8, 2021

Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members. Liz Brown – Services Architect. I’ve been at InsightSquared for 9 years.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Sales Hacker

NOVEMBER 24, 2020

Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. She’s going to be talking to us about team selling and how the concept of combined quotas with senior and junior account executives, converging on one territory, is coming back. Show Introduction [00:04].

Underperforming Technical Team 80

Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Sales Hacker

FEBRUARY 15, 2022

Join us for an amazing conversation about building an achievable, repeatable roadmap for elite performance for any sales team or individual rep selling enterprise solutions. Today on the show we’ve got Jamal Reimer, the author of Mega Deal Secrets, and a VP of enterprise sales himself. powered by Sounder.

VP of Engineering 76

VP of Engineering Underperforming Technical Team Scale Enterprise 76

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.”

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. Deals are closed by an aggressive quota-carrying sales team: the hunters, and then handed over to a more service oriented group of account managers and customer success reps for on-boarding, renewals and up-sell: the farmers. Onboard in Real Time.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Sales Enablement, SaaS and Growth

MAY 22, 2017

Sales enablement is a relatively new, but rapidly emerging discipline that’s most common among software as a service (SaaS) and enterprise sized businesses. It will evolve over time, but for now it offers much needed clarity and perhaps more importantly, answers the basics of who we are as a sales enablement team, what we do and how we do it.

Marketplace as a Service 112

Marketplace as a Service Sales Enablement Sales Hiring Underperforming Technical Team 112

Unbounce

JUNE 24, 2020

No incoming martech makes a better case for this sort of incremental innovation than artificial intelligence. According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.” Say you’re part of a small team or a startup tight on resources.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Sales Hacker

JULY 19, 2022

And now she’s doing an incredible job leading a team of 13 people at Boardable. The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. Take advantage of the Pavilion for Teams corporate membership. This episode of the Sales Hacker Podcast is sponsored by Pavilion.

Sales Recruiting 82

Sales Recruiting VP of Engineering Sales Hiring Sales 82

Chart Mogul

OCTOBER 29, 2020

Schremser tells us the story of how the Usersnap team turned churn analytics into a powerful tool to improve their product. It highlights the bottlenecks and weaknesses of your brand’s customer experience. is a growth-driven entrepreneur and built growth and sales teams for various companies and startups.

Churn 52

Churn Underperforming Technical Team Development Technical Review 52

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 128

Data Analysis Software Data Scale 128

Totango

OCTOBER 2, 2020

Customer retention is the lifeblood of recurring revenue enterprises, regardless of the external economic circumstances. Therefore, it is important to proactively deliver value with customer success best practices that work in both good and bad economic times, such as: Clear, Empathetic Communication. Target Audiences with Accuracy.

Retention 118

Retention Underperforming Technical Team Churn Customer Lifetime Value 118

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. SurveyMonkey started moving into the enterprise space two or three years ago. The SurveyMonkey team is, unsurprisingly, big on feedback.

Marketing 63

Marketing B2C Underperforming Technical Team B2B 63

Sales Hacker

SEPTEMBER 27, 2022

Join us for a great conversation about driving the right behaviors within your sales team. Holistic thinking about compensation, which includes development opportunities, benefits, advancement opportunities, and more. Best practices for managing your sales team through economic uncertainty. powered by Sounder. What You’ll Learn.

Compensation 80

Compensation Sales Recruiting Underperforming Technical Team Leadership 80

Neil Patel

NOVEMBER 7, 2020

Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise. Bad content! It is also why clients, from startups to enterprise brands, love working with us. How do I know this? The result?

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 28, 2020

Jason : And two things, I founded EchoSign because we had SMBs and enterprise customers. And some folks would come back and say, “I want to renegotiate because the world has ended,” but enterprise software is budgeted. If something bad happens, you’re going to have to cut your burn, probably. We were wrong.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. This episode is an excerpt from a session at SaaStr Summit: Enterprise. This episode is sponsored by Linode. That is really happening in the marketplace.

Scale 159

Scale Underperforming Technical Team Sales Hiring Branding 159

Unbounce

FEBRUARY 27, 2019

Exporo , an innovative real estate crowdfunding platform based out of Germany, jumped on the speed wagon early. Many companies like Exporo quickly realize that coding AMP pages from scratch isn’t going to be as efficient as they need—and will take up developer resources they can’t spare. Like, right now. No, seriously.

Underperforming Technical Team 111

Underperforming Technical Team Mobile Web Development Web Developers 111

Totango

JANUARY 17, 2019

In order to run a successful enterprise, you have to think in terms of customer growth and expansion. Support across your enterprise. You can implement software that will help you manage escalations , and make sure your team is well trained in assisting unhappy customers. Support Across Your Enterprise. Rapid Onboarding.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. I’m curious about the transition and journey of big enterprise sales to joining a smaller organization.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does one have to move to enterprise? First, what is continuous customer development? How does Krish think about purely serving the SMB market?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

MARCH 8, 2019

For those of you who don’t know me, I’m a partner with NEA, but I spent the last 30 years as an operating leader in enterprise tech. Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. The back end should be enterprise grade. Hilarie K.:

Scale 107

Scale Sales Hiring Underperforming Technical Team Social Media 107

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Underperforming Technical Team 91

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 91

OpenView Labs

JULY 8, 2019

The situation was this: our engineering team was constantly innovating and adding new functionality. My job, once the bad feedback started coming in, was to figure out what the less vocal customers were thinking and propose a plan to move forward. Getting buy-in from cross-functional teams is mandatory for success.

Pricing 61

Pricing Sales Hiring Underperforming Technical Team SaaS 61

OpenView Labs

AUGUST 2, 2019

Giving in to stress and frustration only leads to bad decisions that could eventually sink you. CEOs who neglect finance by focusing exclusively on other things like product innovation and salesmanship are doomed to fail. It’s often disastrous for businesses if teams aren’t working on the same version of information.

Startup 40

Startup Part-Time VPE Payment Solutions Underperforming Technical Team 40