Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. What is gross retention?

Retention 108

Retention Underperforming Technical Team Software Review Churn 108

SaaStr

SEPTEMBER 24, 2020

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? Because to scale, you are going to need to add a true management team, and then a second one, and then layers of management. The fewer weak hires they continue to make. The less they slow down feature development.

Sales Hiring 215

Sales Hiring Part-Time VPE Scale Underperforming Technical Team 215

Kellblog

JULY 8, 2020

Mark’s a seasoned startup executive, he’s go-to-market oriented, and he has some large-company chops that he developed earlier in his career. Here’s an edited version of Mark’s top ten enterprise software startup mistakes list, along with a few comments prefaced by DK. You should leverage backdoor references.

Sales Hiring 140

Sales Hiring Startup Software Review Enterprise 140

SaaStr

DECEMBER 14, 2020

More on that here: The $2 Million Dollar Man/Woman: How to Think About Scaling Your Customer Success Team. Now some bonus tips: Build an enterprise-only sales team. Once you have 1 top logo in a segment, put an amazing outbound team on everyone in that space. You need human beings to do this. More on that here.

Scale 294

Scale Sales Hiring Underperforming Technical Team Point of Sale 294

SaaStr

FEBRUARY 16, 2022

Abhinav Asthana , founder and CEO of Postman , knows that journey very well, having started Postman as a mere side project in 2012, only to launch it as an enterprise platform almost a decade later. As companies begin to succeed, they sometimes develop a tunnel vision towards the customers who have brought them their success.

Underperforming Technical Team 238

Underperforming Technical Team Company Culture Customer Success Product Marketing 238

Totango

DECEMBER 23, 2021

To help you and your team combat this dangerous phenomenon, we’re going to do a series of articles over the next few weeks discussing various burnout and mental health topics. Decreased productivity, a high turnover rate, low engagement, and employees with poor mental and physical health all lead to heavy financial burdens for companies.

Underperforming Technical Team 98

Underperforming Technical Team Customer Success Scale Leadership 98

SaaStr

JANUARY 16, 2023

That doesn’t mean they are “bad” Many, in fact, will thrive as a VP or Director somewhere else. Selling to SMBs is just not the same as mapping out 5 SVPs at a big enterprise. Someone selling Gong today often will really struggle selling a complex developer product or nuanced pharma SaaS.

Sales Hiring 261

Sales Hiring Startup Underperforming Technical Team Branding 261

InsightSquared

MARCH 19, 2020

Sales teams across the country are being forced into remote work situations in response to the COVID-19 crisis. However, for some extra guidance, here are some best practices for managing a fully remote sales team from our very own sales leaders. . From Peter Barris, Enterprise Sales Leader at InsightSquared. Stay in Touch.

Development Team Review 77

Development Team Review Underperforming Technical Team Management Sales 77

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Want to see more content like this?

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Sales Hacker

OCTOBER 16, 2020

Prospecting in the enterprise environment is just different. Enterprise is generally behind the times and slow to move on new ideas. On the flip side, however, the Enterprise segment offers a vast number of decision makers to go after, and, as we all know, there is a big payoff if you can win the deal. Shifting your mental game.

Enterprise 104

Enterprise Payment Methods Payment Services Sales Hiring 104

OpenView Labs

MARCH 27, 2020

Building an effective (and committed) enterprise sales team for the long haul starts with the people you hire. Up until the coronavirus pandemic: enterprise sales was the #1 role that tech companies were hiring for and employee turnover in sales was averaging just 18 months. So, yes, building the right team is absolutely key.

Sales Hiring 52

Sales Hiring Enterprise Underperforming Technical Team Scale 52

Audacix

MAY 11, 2023

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. You might end up building a whole team in-house to support the open source tool of your choice, which, one would think, defeats the purpose of going open source in the first place?

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

Neil Patel

SEPTEMBER 18, 2020

We help our clients develop a digital strategy that maximizes the results they achieve with their content marketing, advertising, and SEO campaigns. REQ – Best for Enterprise Business Strategy. REQ is a Washington DC based, award-winning agency with enterprise-level experience. Projects start at $50,000.

Underperforming Technical Team 139

Underperforming Technical Team Strategy Content Marketing Scale 139

Sales Hacker

JUNE 17, 2020

The longer and more complex the sales cycle is (like in enterprise sales), the longer and more complex the onboarding and training process will be. So, how do you ensure you’re hiring the right SDRs for your team? Over the past few years, I’ve had the pleasure of developing a remote SDR team (almost) from scratch.

Sales Hiring 65

Sales Hiring Enterprise Interviewing Underperforming Technical Team 65

SaaStr

APRIL 14, 2023

Mistake #1: Viewing Investors Only As Capital As founders build a team, they focus on obtaining complementary skill sets. Of course, building great teams and finding product market fit is critical, but don’t forget about product investor fit. Enterprise will likely have a different problem set vs. an SMB. That’s a mistake.

Development Team Review 220

Development Team Review Technical Review Underperforming Technical Team SMB 220

Sales Hacker

JANUARY 18, 2019

The first thing you have to understand is that no matter how many short-cuts and work-arounds a company has in its arsenal—VC money, board connections, famous founders— you can’t sell into the enterprise overnight. RELATED: How to Close an Enterprise Sale in a Niche Market. Take the time to develop an informed viewpoint.

Enterprise 65

Enterprise Underperforming Technical Team Outsourced Development Leadership 65

SaaStr

NOVEMBER 26, 2019

sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team. Want to see more content like this? Good afternoon.

Scale 219

Scale Sales Hiring Underperforming Technical Team Sales 219

OpenView Labs

FEBRUARY 20, 2020

Consider the difference between self-serve/product-led (PLG) models versus more traditional enterprise sales models. But, even the most firmly entrenched (and highly successful) PLG company will likely reach a point in its evolution when additional growth requires the addition of enterprise sales in some form.

Enterprise 52

Enterprise Sales Hiring Sales Underperforming Technical Team 52

SaaStr

JANUARY 7, 2022

Have you ever had a sudden realization that you’re spending more on sales and marketing than research and development? If so, you aren’t alone –– the median enterprise SaaS company spends twice as much on sales and marketing than R&D. Your marketing team’s task is to turn a grey reality black and white for your consumers.

Sales Hiring 229

Sales Hiring Underperforming Technical Team Marketing Market Research 229

SaaStr

NOVEMBER 25, 2020

Do you have two sales teams? Who gets what part of the long-term development budget? And most importantly, multiple products can be very distracting at the management team level. The last thing you want the team doing is chasing a shiny penny, when what really matters is hitting the plan for the quarter.

Underperforming Technical Team 353

Underperforming Technical Team Cloud Revenue Acquisition 353

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Q: What should you do if the team you’re onboarding wasn’t part of the buying decision and isn’t thrilled to be learning a new tool? I have the internal handoff from pre-sales to post-sales customer teams. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Sales Hacker

FEBRUARY 1, 2021

Lessons learned from nine months in enterprise sales [10:18]. We’re talking with Callie Moriarty, an enterprise account executive at 6 River Systems, which is software that manages robotics platforms that help pack e-commerce shipments. We’re on iTunes. And on Stitcher. Show Agenda and Timestamps. Show Introduction [00:10].

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

Chart Mogul

MAY 30, 2019

Ingmar, our VP of Customer Success, and our support team cracked the code on first response time and measuring NPS. As we grow, we’re able to spend more time developing the proactive tiers of the pyramid without de-prioritizing a strong foundation of fast, helpful ticket replies and features that delight.

Underperforming Technical Team 78

Underperforming Technical Team Development Strategy Management 78

Audacix

FEBRUARY 5, 2023

Or maybe you're looking to shift left with application security so that you can build a culture of security within your development team? Whatever your reasons for researching this topic, the good news for you is that your team can take ownership of many of your application security testing activities.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52

Sales Hacker

SEPTEMBER 26, 2019

In April 2019, I stepped into a new job as Vice President of Enterprise and Commercial Sales. . Not only does the sales team have strong performers, but the entire company’s mission is focused on changing the industry’s approach to sales by giving sellers the information they need to close more deals. . My plan? .

Scale 66

Scale Underperforming Technical Team Sales Hiring Scaling 66

Sales Hacker

OCTOBER 17, 2022

As cross-functional leadership teams across the country clamor to prioritize and agree upon the top threats to address, many underestimate the importance of effective change management. Some changes are seemingly smaller — say, the addition of new required fields for a sales team to complete in converting leads to opportunities.

Sales Recruiting 77

Sales Recruiting Underperforming Technical Team Strategy Management 77

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. Promoting security awareness and education.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. The CISO coordinates with technical teams to contain breaches and prevent future attacks. Promoting security awareness and education.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

User Pilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. ease of use.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

Casey Accidental

MAY 27, 2021

Every engineer, designer and product manager on the team should be involved in defining the problem and the solution. What this means though is that initial releases will never have everything teams want. Product development projects always have very high opportunity cost. Every key result should be outcome based.

Underperforming Technical Team 145

Underperforming Technical Team Payment Solutions Payment Services Payments 145

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. How to Hire Enterprise Salespeople.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Kellblog

OCTOBER 21, 2021

Sales , also known as “sales/outbound,” when a quota-carrying salesrep does their own prospecting, typically found in named-account territory models, and develops an opportunity themselves. Say you’ve just created an RSI alliances team and want them generating 10% of oppties. Attribution issues (i.e.,

Underperforming Technical Team 132

Underperforming Technical Team Engineering Advertising Forecasting 132

Andreessen Horowitz

FEBRUARY 28, 2024

For example, image generation often is slow and clunky to control, resolution can be poor, and it’s been incredibly difficult to add correct text to the images. The release of the latest Ideogram.ai model (1.0) is a massive step forward for image models.

Investment 110

Investment Underperforming Technical Team Innovation User Experience 110

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. So where exactly should B2B enterprises focus their efforts when it comes to helping their salespeople? . 42% said they lacked personalized information on prospects. The bottom line.

Scale 96

Scale Technical Review Development Team Review Underperforming Technical Team 96

Totango

JANUARY 26, 2021

When you know why customers are leaving you, you can develop appropriate preventive measures. Escalation stage: Slow response time or weak communication to a support request. Poor Customer Fit. Improving your customer success team to better help customers achieve their goals . Poor customer experience promotes churn.

Churn 89

Churn Retention Underperforming Technical Team Technical Review 89

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. In short, the feature allows teams to collect and prioritize feature requests at scale.

Underperforming Technical Team 81

Underperforming Technical Team AI Scale Onboarding 81