User Pilot

MARCH 27, 2023

Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product. Userpilot is a product adoption platform that combines solid analytics features with the user sentiment and engagement layers. Want to check it out?

Underperforming Technical Team 95

Underperforming Technical Team SaaS Churn User Experience 95

Teamgate

NOVEMBER 21, 2018

It’s not only how people buy, but also how they engage with any other company. To my experience, startups are usually technology-focused, in terms of their internal competencies, they are engineers and software developers, but they are lacking the sales and marketing capacity. It’s in every industry.

Scale 68

Scale Interviewing Technical Review B2B 68

User Pilot

JUNE 6, 2023

Userpilot is a digital adoption platform with robust analytics, user feedback, and in-app engagement features. It analyzes product usage, engagement , and adoption in order to improve its functionality, usability , and overall user experience. Such insights allow them to create frictionless experiences and drive engagement.

Data 60

Data User Experience Churn Retention 60

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. Employee engagement skyrocketed, and the firm met or surpassed 4 of 6 criteria of the Fortune 100 Best Places to Work. I kinda like it.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Chief Executive Officer As the highest-ranking executive, the CEO ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

User Pilot

AUGUST 23, 2023

The visuals need to summarize the findings in detail and engage stakeholders enough to consider your data-backed insights. Data collection and analysis tools: These tools allow you to collect data from multiple sources, such as website/product usage, customer feedback, and interviews.

Technical Advisors 78

Technical Advisors Data Analysis Technical Review Software Review 78

OpenView Labs

JUNE 29, 2021

IronHorse’s quick overview of what developer marketing really is—and is not. Marketing to Developers: Core Values and Tactical Tips from GitLab’s Former CMO. Key takeaways from an interview with angel investor and experienced engineering marketer Ashley Smith. 5 Tips on How to Target Developers with Your Content Marketing.

Development 57

Development Marketing Sales Content Marketing 57

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. For example, a sales engagement tool could be much cheaper than its competitor, but lacks key functionality and takes more time to use. Learning 50.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

MAY 1, 2021

collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. Think of how Scrum and Kanban are two of the most widely used methodologies when it comes to Agile software development. 1 Collect VoC data with customer interviews. in-app events.

Data 52

Data Social Media Technical Review Interviewing 52

ProfitWell

MARCH 19, 2019

New formats and a rise in consumption continue to bolster video as an increasingly effective, engaging medium. You'll need an equally engaging career page. You have no trouble paying attention to hours of Netflix, but when the next long meeting pops up, the struggle to stay engaged becomes very real. In headlines.

Entrepreneurship 45

Entrepreneurship Venture Capital Advertising Interviewing 45

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer. Inflection points.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

APRIL 7, 2024

Conduct user interviews or focus groups : Understand how users feel about the challenges they face or the solution you offer to access hidden customer insights. Directly speak with your users regularly Go beyond user surveys and conduct one-on-one customer interviews. Engagement features : Struggling to get users to take action?

Management 40

Management Software Review SaaS Technical Review 40

Valuize Consulting

MARCH 31, 2022

Data-driven organizations are better equipped to anticipate their customers’ needs, incorporate value into every customer engagement, and build Agility into their processes and systems. Matthew has over a decade of experience as a developer with an extensive background in Support, Integration, and Product development.

Interviewing 52

Interviewing Technology Data Scale 52

Valuize Consulting

SEPTEMBER 30, 2021

Seyi has extensive experience working with leading software development teams to deliver value to customers by spearheading full cycle developments of various products within the Agile framework. Q: How can Customer Success leaders successfully and effectively engage their customers through a product-led engagement model?

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

User Pilot

JANUARY 29, 2023

Clearly define the responsibilities of agile team members, especially when transitioning from Waterfall development. Take part in regular user interviews to validate product ideas and collect qualitative feedback. Hold regular user discovery interviews User interviews are another great way to collect qualitative user feedback.

Management 92

Management Software Review Technical Review Benchmarks 92

User Pilot

APRIL 11, 2023

Customer insights will enable you to personalize the user experience , which ultimately reduces the time to value and boosts engagement. Customer insights can also help improve the product development lifecycle (utilizing real data to prioritize what your team should work on). Customer interviews What is this?

Strategy 80

Strategy Interviewing Development User Experience 80

User Pilot

JANUARY 8, 2024

By seeing how the product performs in the real world, your design team is equipped to make any necessary adjustments to boost engagement. By visualizing weekly or monthly user engagement and interaction changes, your team is equipped to ensure your designs evolve alongside user needs. The paid plan starts at $32/month. Hotjar pricing.

Sales Recruiting 52

Sales Recruiting User Experience Pricing Trends 52

GetUplift

MARCH 22, 2019

Let’s say particularly for landing pages, if somebody comes on the landing page, they could spend 20 minutes reading through stuff, looking at your videos, really engaging with the page, but if they don’t go to a second page, Google won’t necessarily record how long they’ve spent on that page. You just abandoned.

Underperforming Technical Team 93

Underperforming Technical Team Software Review Technical Review Metrics 93

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Last year Twilio acquired SendGrid bringing email into one seamless customer engagement platform. Harry Stebbings: Can you guess? Jeff Lawson: Sure.

Underperforming Technical Team 125

Underperforming Technical Team Development Software New CTO 125

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Below, we’ve shared the transcript of Harry’s interview with Paul. But they have much less mental energy than they’ve ever had to actually engage in those changes that they’re considering.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

User Pilot

SEPTEMBER 25, 2023

HCD is a popular methodology that finds expression in various fields, including product design, software development, and user experience (UX) design. This iterative mindset is invaluable in refining retention and engagement strategies. to develop potential solutions. Is human-centered design the same as design thinking?

ChatGPT 81

ChatGPT SaaS User Experience Onboarding 81

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. Before diving in further, let’s discuss what OEM stands for and what the definition of enterprise OEM software is.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

SmartKarrot

JANUARY 18, 2022

is an Indian software development company headquartered in Chennai. The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. The sales team can concentrate on developing customer relationships and converting leads.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

MAY 7, 2019

We actually work with Atrium and have had really great engagement with them so it’s been a really great relationship. I will interview and ask a lot of questions that have nothing to do with work. So I’m Alyson Friedensohn, one of the co-founders and CEO of Modern Health. So I went to Johns Hopkins. Alyson F.:

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

Point Nine Land

APRIL 21, 2021

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. Start looking into storytelling frameworks to make your product presentations more engaging. Storytelling.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

OCTOBER 30, 2020

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms.

Scale 198

Scale Sales Hiring Mobile Marketplace as a Service 198

Sales Hacker

JULY 21, 2020

Our second sponsor is Outreach , the number one sales engagement platform. Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer centric journey. Now, without further ado, let’s listen to this interview with Brendan Kamm. Check out outreach.io

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

Sales Hacker

NOVEMBER 11, 2019

Before co-founding Force, he was SVP of International Sales Operations for PTC, a leading software developer for content, product life cycle management. Now, without further ado, let’s listen to this interview with John Kaplan from Force Management. Outreach , the leading sales engagement platform and Vidyard.

Scale 54

Scale Underperforming Technical Team Interviewing Software Development 54

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. We do thousands of customer interviews every year, both with the individual and with the B2B buyers that buy our product.

B2B 134

B2B B2C Scale New CTO 134

SaaStr

JULY 5, 2021

These people are going to require a lot more time, they’re going to probably require more time to even hire, so they’re going to require more time to interview, and they’re going to require much more time to manage, but they’re going to give you so much more in return. Sorry, before I started working with them.

Part-Time VPE 258

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 258