OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 64

Marketplace as a Service Cloud Scale VP of Engineering 64

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. Prospective customers have to be educated. It’s not uncommon for innovators to get skunked by the competition.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

OpenView Labs

JANUARY 5, 2021

about gathering in one place together with industry colleagues who are all looking to learn, innovate, connect, and score some cool swag. What to expect: SXSW (South by Southwest) attracts key industry players in business, tech, education, music, and entertainment. There’s just something so special (and exhausting!) Where: Online.

SaaS 98

SaaS Blockchain Marketplace as a Service Entertainment 98

User Pilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. There are 5 main types of product development strategies: market expansion, product improvement, product extension , disruptive innovation, and diversification. Source: Mike Pilawski.

Development 104

Development Strategy Market Research Innovation 104

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development. Open APIs for custom integration.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Neil Patel

AUGUST 4, 2021

If you’ve been creating educational content on your blog, your best bet would be to start with educational video content and see if that resonates with your audience in the same way. So many companies are trying so hard to be innovative that they don’t pay attention to the tried-and-tested content types that already work.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

User Pilot

APRIL 24, 2025

This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI. She is particularly interested in roles involving customer experience, cross-functional collaboration, and continuous product innovation.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Neil Patel

FEBRUARY 11, 2021

Depop is a fashion marketplace and community that brings together buyers and sellers around the world. Use “real,” human customer service to educate customers and convert them into brand ambassadors. The big advantage here is for an e-commerce brand to create that physical connection with its audience.

Social Media 137

Social Media Branding Marketplace as a Service Mobile 137

User Pilot

JULY 23, 2024

It helps you think creatively and reimagine existing products and services. The acronym SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, or Reverse, guiding business owners through different ways to innovate. The SCAMPER approach is one effective way of identifying new opportunities.

Development 109

Development SaaS Marketplace as a Service Scale 109

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. His background spans leading customer success, onboarding, support as well as training and education teams. Cloudera and Hortonworks, Inc. Follow Amir on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. VP of Global Innovation at Outreach. Be innovative.”. The panelists recommended: Double down on training and education for your teams. Adjust your pitch to meet the tone of the marketplace. Mike Murray.

Sales Hiring 102

Sales Hiring Marketplace as a Service Payment Services Banking 102

Intercom, Inc.

JULY 21, 2022

That involves a lot more education, outreach, and nurturing for people whose DNA is not to try new things and scrappily figure out the best way to make it work. There’s more of a habit, whereas the drivers are always comparing their earnings with Uber to other opportunities like picking up a part-time job within the services industry.

Outsourcing Services 216

Outsourcing Services Sales Hiring CTO Hire Acquisition 216

How To Buy Saas

MAY 21, 2025

Cloud ATS are ideal for most businesses due to their convenience and continuous innovation by vendors. In general, for most companies looking for agility and innovation, cloud-based ATS are the go-to in 2025, while on-premise solutions serve niche requirements. Expect an annual contract rather than month-to-month.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Unbounce

NOVEMBER 7, 2019

Using Unbounce, they created a landing page for their plant-based meal subscription service that looks stunning regardless of which type of device you’re using. Woodworker’s Guild of America is an entire woodworking community that offers tons of instructional and educational videos for woodworkers and woodworking enthusiasts.

Sales 145

Sales Marketplace as a Service Subscription Payment Features 145

FastSpring

APRIL 13, 2023

We wanted partners that were on the cutting edge of innovation,” Justin explained. “If It starts with self service. I felt like there was an easier way to communicate goods and services online, digitally. Well, one of the pillars is we wanted, we wanted partners that were on the cutting edge of innovation.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Why do you have playbooks?

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Intercom, Inc.

MARCH 19, 2020

Many of these have, for a long time, operated remotely in innovative ways. Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. ChurnZero has quickly become one of Washington, D.C.’s

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

Sales Hacker

APRIL 21, 2021

I turned to sales for a technical recruiting agency and project management services. Deep understanding of ASC 606 (the newest revenue recognition standard for companies that contract goods and services with customers). The Chief Revenue Officer (CRO) is a leader and an innovator. That didn’t go so well at all!

Sales Recruiting 114

Sales Recruiting Scale Technical Review Technical Advisors 114

Blulogix

FEBRUARY 16, 2024

Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems. The tools should offer flexibility to customize workflows and communication based on your business needs.

Payments 52

Payments Payment Services Revenue Management 52

SaaSHolic

MAY 15, 2023

Differences and similarities between Latin American/Brazilian startups and Silicon Valley startups are discussed, with a focus on challenges related to data ownership, regulatory and intellectual property rights, and fostering innovation.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Businesses of any size and industry can find reliable SaaS development partners.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

Valuize Consulting

SEPTEMBER 30, 2024

While the core product addresses the fundamental need and the actual product provides the tangible goods or services, it’s the augmented product that often sets a brand apart. It’s the essence of what the product or service deliversbeyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

Valuize Consulting

SEPTEMBER 30, 2024

While the core product addresses the fundamental need and the actual product provides the tangible goods or services, it’s the augmented product that often sets a brand apart. It’s the essence of what the product or service delivers—beyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

Chargify

MARCH 6, 2018

There are approximately 8 million children being educated in the UK and 25% of those children receive additional education assistance via “private tuition” (also called “private tutors” in the U.S.). Provides excellent customer service. It’s working. The company itself has grown 23% in the last 12 months. The birth of EdPlace.

B2C 40

B2C Merchant Services B2B Payment Methods 40

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. The SaaS business space is constantly evolving, and it is welcome to new ideas and innovations that can change the world and provide effective solutions. Never stop innovating!

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Creditas is an online marketplace for asset-backed consumer loans. Here’s the list for you –.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. EarlyBirds is a platform that provides an open, innovative ecosystem. Founder/ CEO: Andrew Parnell.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

SmartKarrot

OCTOBER 13, 2023

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Whether it’s pre-empting a service issue or rolling out a timely promotional offer, predictive analysis helps businesses stay one step ahead, ensuring customers feel valued and understood.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

SmartKarrot

FEBRUARY 7, 2022

Software as a Service (SaaS) is currently the most practical model of software distribution. It is the model in which a cloud service provider hosts software or application and makes them available for the end-user. The cloud service provider can either be a third party or the software vendor itself. 360Learning.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Sales Recruiting 10

SmartKarrot

JUNE 22, 2020

This can be summed up in a single line: Turning a potential customer into a paid consumer of your product/service is SaaS conversion. … So, in a way, it’s a check on the services you offer – whether they are enticing enough to blow away the trialing customer. Now, how can SaaS service providers ‘entice’ their customers?

Benchmarks 10

Benchmarks SaaS Marketplace as a Service Education 10