Sat.Jan 09, 2021 - Fri.Jan 15, 2021

2021 SaaS Outlook, What’s Changing in SaaS This Year?


If 2020 is remembered as the year of COVID-19, we also think 2021 will be remembered as the year of change. Putting aside everything else, let’s just focus on what’s changing in SaaS in 2021.

10 Tips to Avoid SaaS Burnout


Burnout is a real risk in SaaS. Not usually in the early days. But as time marches on — It’s a huge risk. . One piece of “evidence” — a lot of fairly successful SaaS startups all sell at about the same point in time … about 5 years in.

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What Is Enterprise OEM Software Licensing?

Sales Hacker

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. This article was written for technology professionals who would like to learn more about OEM deal strategies and structures.

Best Free Website Builders

The Daily Egg

Have you ever cooked a dish so good you even surprised yourself? You followed the recipe perfectly and viola! Somehow, everything aligned. When it comes to building a website, it can work the same way.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Hunting your Zebra: How to Profile Your Perfect Prospect

Predictable Revenue

Jeff built his whole business around the idea of the Zebra. How to identify it, validate it, how to sell to it. The post Hunting your Zebra: How to Profile Your Perfect Prospect appeared first on Predictable Revenue.

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Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions

Natalia Luneva

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. To compare, for 89% of them acquiring new users is a high priority ( sour ce ). This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make.

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Best Performance Management Software

The Daily Egg

Performance management software allows managers to establish standards for their employees. These tools make it easy to evaluate job performance and streamline employee development.

The Missing Insight Around Software Multiples for Valuing Companies

Tomasz Tunguz

Imagine two public SaaS companies, identical in every respect but one. The first grows revenue twice as fast as the second. How much more valuable should the first be? Twice as valuable isn’t the answer.

Doing 5, 6 or 7 Figure Deals? Don’t Forget the Services Revenue


25% of revenue from professional services may sound high, but it’s a fairly standard ratio in true enterprise software. Importantly, Qualtrics’ margins remain high so it’s not losing money on its services. Gross margins on services are about 35%.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

The New and Improved Ubersuggest: Better Data

Neil Patel

With SEO one of the most important things is data. You make your decisions based on what the data tells you. If you make a change and your rankings go up, you know you’ve made the right choice. And if your rankings go down, well, you’ll have to look into what happened and why.

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Best Free CRM Software

The Daily Egg

Customers are complicated. Relationships are complicated. And it’s safe to say that managing customer relationships is even more complicated. As such, customer relationship management (CRM) software is essential in modern business.

IBM buys Salesforce consultancy firm 7Summits


The company says the deal will bring added support for clients' digital transformation projects through hybrid cloud and AI

Why You’ll Need Just About $3,000,000 to Build Your First Real Sales & Marketing Team


Every week, I meet with several entrepreneurs, often bootstrapped or close to it, who fit the following sort of model: Gotten to Initial Traction (~$1m-$1.5m ARR), or getting close to it, or a bit beyond; and. With nice growth (>=100% YoY); and.

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

The Holy Grail of Enterprise Sales: Proving a Repeatable Sales Process


(This is the second in a three-part restructuring and build-out of a previous post. See note [1] for details.).

Best MDM Software

The Daily Egg

Losing your phone is a panic-inducing situation, whether it’s been stolen or simply misplaced. But the worst part may be not knowing what the person who has your phone is going to do with it. Maybe they want to unlock it and keep it for themselves.

COVID Discounting: To Do or Not To Do

Chart Mogul

At a time when everyone is using the global pandemic as an excuse to cut costs and ask for rebates, we look at how you should approach COVID discounting for your own business.

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5 Interesting Learnings from Qualtrics at $800m+ in ARR


Qualtrics is one of our favorite SaaS stories at SaaStr. Like Atlassian, Qualtrics bootstrapped all the way to the growth stage, and did it outside of the SF Bay Area.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Who Will Control the Software That Powers the Internet?

Andreessen Horowitz

AS THE INTERNET has evolved over its 35-year lifespan, control over its most important services has gradually shifted from open source protocols maintained by non-profit communities to proprietary services operated by large tech companies.

Best Warehouse Management Software

The Daily Egg

The biggest problem with running a warehouse is inventory management. What if you had a way to manage daily operations and optimize your daily packing and shipping orders? Or a way to be notified when inventory was low and automatically replenish stock without lifting a finger?

How to Generate Leads From YouTube Live

Neil Patel

YouTube Live is a vastly underutilized tool that should be in every marketer’s arsenal. It’s easy to look at your Live video options and think that Facebook is enough, but that just isn’t so — not to say that Facebook Live isn’t important. It definitely is.

The Simple Reason There Are So Many SaaS Unicorns Today


It seems every day there’s not just a new SaaS unicorn, but 2 or 3! How can this be? How can there now be 100s of SaaS Unicorns (startups worth $1B or more) … vs just a handful 5-6 years ago?

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Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

a16z Podcast: Developers as Creatives

Andreessen Horowitz

The rise of developers — as buyers, as influencers, as a creative class — is a direct result of “software eating the world”, and of key shifts … The post a16z Podcast: Developers as Creatives appeared first on Andreessen Horowitz.

Best Real Estate CRM Software

The Daily Egg

It’s easy to see how much technology is changing the real estate industry. Customers are more savvy than ever and expect a high level of attention and service before buying or selling real estate with your company.

How Sales Pros are Adapting to Remote Work – According to the Sales Hacker Community

Sales Hacker

Nearly a year in and we’re still not ready to call it a new normal just yet. With the shift to work from home, remote selling has become a cornerstone of successful sales strategies in 2020.

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5 Interesting Learnings from Atlassian at $2B in ARR


We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing.

Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!