Sat.Jan 09, 2021 - Fri.Jan 15, 2021

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2021 SaaS Outlook, What’s Changing in SaaS This Year?

OPEXEngine

If 2020 is remembered as the year of COVID-19, we also think 2021 will be remembered as the year of change. Putting aside everything else, let’s just focus on what’s changing in SaaS in 2021. Cloud and SaaS companies overall benefited from the dramatic shift to digital and remote work in the US and around the world since March 2020. That doesn’t mean that 2020 wasn’t hard to manage through, but overall as a sector, SaaS companies grew revenue and valuations skyrocketed.

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10 Tips to Avoid SaaS Burnout

SaaStr

Burnout is a real risk in SaaS. Not usually in the early days. But as time marches on — It’s a huge risk. . One piece of “evidence” — a lot of fairly successful SaaS startups all sell at about the same point in time … about 5 years in.

Travel 363
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What Is Enterprise OEM Software Licensing?

Sales Hacker

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. This article was written for technology professionals who would like to learn more about OEM deal strategies and structures. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

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Best Free Website Builders

The Daily Egg

Have you ever cooked a dish so good you even surprised yourself? You followed the recipe perfectly and viola! Somehow, everything aligned. When it comes to building a website, it can work the same way. Before modern and more intuitive website builders, coders and software engineers had to spend hours designing web pages, adding long […]. The post Best Free Website Builders appeared first on The Daily Egg.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that

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The Missing Insight Around Software Multiples for Valuing Companies

Tom Tunguz

Imagine two public SaaS companies, identical in every respect but one. The first grows revenue twice as fast as the second. How much more valuable should the first be? Twice as valuable isn’t the answer. Most investors value stocks using multiples, which tend to obscure the underlying drivers of value. Many investors also seek to distinguish between value and growth stocks, which are commonly sorted based on multiples of earnings or book value.

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Best Performance Management Software

The Daily Egg

Performance management software allows managers to establish standards for their employees. These tools make it easy to evaluate job performance and streamline employee development. Without performance management software, managers and employees alike typically rely on annual or quarterly performance reviews. But these meetings are inefficient from a day-to-day operational perspective.

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What is “conversational”?

Intercom, Inc.

Our mission at Intercom is to “make internet business personal” – to enable online businesses to foster the same sort of relationships with their customers as “brick-and-mortar” businesses. . The focus on relationships is very intentional – frequent positive interactions encourage loyalty, and loyalty is the bedrock of every sustainable business. .

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Doing 5, 6 or 7 Figure Deals? Don’t Forget the Services Revenue

SaaStr

25% of revenue from professional services may sound high, but it’s a fairly standard ratio in true enterprise software. Importantly, Qualtrics’ margins remain high so it’s not losing money on its services. Gross margins on services are about 35%. — Jason BeKind Lemkin (@jasonlk) January 15, 2021. If you’re doing SaaS for the first time (or even the second), the whole idea of charging for “Services” may seem an anathema.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Hunting your Zebra: How to Profile Your Perfect Prospect

Predictable Revenue

Jeff built his whole business around the idea of the Zebra. How to identify it, validate it, how to sell to it. The post Hunting your Zebra: How to Profile Your Perfect Prospect appeared first on Predictable Revenue.

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Best Free CRM Software

The Daily Egg

Customers are complicated. Relationships are complicated. And it’s safe to say that managing customer relationships is even more complicated. As such, customer relationship management (CRM) software is essential in modern business. This is true whether you’re currently managing sales pipelines manually, are at your wits’ end with the CRM you’re using today, or are a […].

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The Art of Doing Science & Engineering

Tom Tunguz

The Art of Doing Science and Engineering is a curious book. Richard Hamming, the author, was a professor of science and engineering at the Naval Postgraduate School and researcher at Bell Labs. He knew quite a bit about science and engineering. The book is curious because it’s written in the first person and defies categorization. Part memoir, other times, a mathematics lecture on information theory, and yet others a book on life philosophy.

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The Simple Reason There Are So Many SaaS Unicorns Today

SaaStr

It seems every day there’s not just a new SaaS unicorn, but 2 or 3! How can this be? How can there now be 100s of SaaS Unicorns (startups worth $1B or more) … vs just a handful 5-6 years ago? The technical reasons are two-fold: SaaS markets have exploded, so there are more and more that get to $100m+ ARR. And hence a unicorn. SaaS “multiples” are at an all-time high, so a fast-growing SaaS company can be worth $1B earlier than a few years ago.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How Corporate Branding Translates Into Actual Sales

Neil Patel

When you hear the phrase corporate branding, you might think of industry titans—car companies, ubiquitous hotel chains, and fast food arches. Despite this association, corporate branding applies to businesses of all sizes, not just the giants with unlimited marketing budgets. To better understand the role corporate branding plays, I’ve broken down the impact of corporate branding to help you know how it can drive your business forward, no matter how big or small your business is.

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Best Real Estate CRM Software

The Daily Egg

It’s easy to see how much technology is changing the real estate industry. Customers are more savvy than ever and expect a high level of attention and service before buying or selling real estate with your company. For real estate agents, digital tools like customer relationship managers (CRM) have made managing contacts, leads, and customers […].

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Cloud Data Lakes - The Keystone to the Decade of Data

Tom Tunguz

On January 27-28, Dremio host their second Subsurface conference. Cloud Data Lakes are the future of large scale data analysis , and the more than 5000 registrants to the first conference substantiate this massive wave. This time, the conference will build on the foundation from last year’s event. Mai-Lan Tomsen Bukovec, Global Vice President for AWS Storage will deliver one of the keynotes.

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5 Interesting Learnings from Atlassian at $2B in ARR

SaaStr

We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. Atlassian is a fascinating case study because it showed so many of us that developer-focused SaaS products can be huge, and not just huge, but huge even in competitive markets.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Best Contact Management Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. When you’re trying to make the sale, you want to be as tactful as possible. You want to talk to your customer at the exact time they want what you’re selling. This means going beyond storing their basic contact information and tracking points of contact, rebuttals, and previous sales deals.

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Best MDM Software

The Daily Egg

Losing your phone is a panic-inducing situation, whether it’s been stolen or simply misplaced. But the worst part may be not knowing what the person who has your phone is going to do with it. Maybe they want to unlock it and keep it for themselves. Or maybe they’ll do some digging around to see […]. The post Best MDM Software appeared first on The Daily Egg.

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Who Will Control the Software That Powers the Internet?

Andreessen Horowitz

AS THE INTERNET has evolved over its 35-year lifespan, control over its most important services has gradually shifted from open source protocols maintained by non-profit communities to proprietary services operated by large tech companies. As a result, billions of people … The post Who Will Control the Software That Powers the Internet? appeared first on Andreessen Horowitz.

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5 Interesting Learnings from Qualtrics at $800m+ in ARR

SaaStr

Qualtrics is one of our favorite SaaS stories at SaaStr. Like Atlassian, Qualtrics bootstrapped all the way to the growth stage, and did it outside of the SF Bay Area. Founder and Chairman Ryan Smith is also one of the most engaging and transparent CEOs out there, and we’ve had 3 amazing SaaStr sessions with him: And most interestingly … they’ve gotten a second chance to IPO.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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How to Use Instagram Guides

Neil Patel

When Instagram launched in 2010 with its visually-focused platform, it disrupted the social media scene. So big was its success that it sparked a whole movement in photo styling. Instagram has since added video, but its focus has always been one-off visual experiences that are shareable but sometimes leave marketers trying to figure out how to provide context.

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Best Warehouse Management Software

The Daily Egg

The biggest problem with running a warehouse is inventory management. What if you had a way to manage daily operations and optimize your daily packing and shipping orders? Or a way to be notified when inventory was low and automatically replenish stock without lifting a finger? Warehouse management software solves the most common problems you […].

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a16z Podcast: Developers as Creatives

Andreessen Horowitz

The rise of developers — as buyers, as influencers, as a creative class — is a direct result of “software eating the world”, and of key shifts … The post a16z Podcast: Developers as Creatives appeared first on Andreessen Horowitz.

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Should Your VP Sales Start Off as a Player-Coach?

SaaStr

The moment comes when it’s time to hire your first VP Sales. We’ve talked in the past about the 48 Different Types of VP Sales , What a VP Sales Really Does , and even given you a Script to Use When Interviewing a VP Sales. So then that time comes. Probably, unless you have a ton of funding, the time to hire your VP Sales will come after you have Initial Traction but well before you are at Initial Scale.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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The New and Improved Ubersuggest: Better Data

Neil Patel

With SEO one of the most important things is data. You make your decisions based on what the data tells you. If you make a change and your rankings go up, you know you’ve made the right choice. And if your rankings go down, well, you’ll have to look into what happened and why. But SEO data goes far beyond just rankings. And in Ubersuggest we provide those metrics such as backlinks count, newly found links, domain authority, estimated traffic, keyword volume, and even rankings.

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Choosing Negotiations Skills Training For Sales Teams: Not All That Glitters is Gold

Nimble - Sales

Have you had your deal closing rate down recently by double-digit percent with no major shifts in the niche to cause the drop? Is your market share dropping for reasons unbeknownst to you? Are your competitors getting their hands on your loyal clients with higher rates and overall worse conditions? It’s time to consider choosing […]. The post Choosing Negotiations Skills Training For Sales Teams: Not All That Glitters is Gold appeared first on Nimble Blog.

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Fintech’s Final Frontier: Central Banks and Disintermediation

Andreessen Horowitz

The internet has many legacies, but its greatest one is disintermediation. And the greatest disintermediation—of the banking system—is coming soon to an app near you. Before the internet, consumers who wanted to buy an airplane ticket would talk to a … The post Fintech’s Final Frontier: Central Banks and Disintermediation appeared first on Andreessen Horowitz.

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