SaaStr
MARCH 27, 2022
A ways back, a Naval post on Twitter had my reflecting on the top advice I’d give to my younger CEO self: I missed one of the key Top 10 points — I ran out of 240 characters on Twitter), but thought it might be worth breaking them down in more detail on SaaStr below: 1. Go Long. This can be hard. The first start-up I ever joined as an employee was quickly acquired for $200m, which became $1 billion (!
IT World
MARCH 29, 2022
Now that you’re used to seeing co-workers, family, and strangers on planes use the oblong USB-C connector, it’s time to see just what this promising standard is capable of. As we approach its eighth birthday, the USB-C plug is now part and parcel of most current laptops, phones, and tablets. Even MacBooks, iPads, and Chromebooks are moving to USB-C.
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Totango
MARCH 29, 2022
Customer success goes beyond just viewing and knowing data points about your customers, and checking in periodically. Having real-time data and predictive insights connected to each customer’s individual journey can go a long way to increasing a company’s understanding of how their customers are interacting with their products and organization overall.
Tom Tunguz
MARCH 31, 2022
There are roughly 27m software developers in the world. Only about 18k of them , or 0.07%, work on crypto or web3 every month. Those 18,000 active engineers have created $2 trillion in market cap across the top 100 projects - $112m of value per person. With such massive potential impact, why are there so few engineers working on web3? Crypto is young.
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Predictable Revenue
MARCH 28, 2022
Inbound and outbound sales each require a unique approach, and there are several key differences to consider when it comes to building your sales playbooks. The post Key Differences Between Inbound and Outbound Sales Playbooks appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Intercom, Inc.
MARCH 28, 2022
How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic.
Tom Tunguz
MARCH 27, 2022
Before a startup is founded, no stock exists. By the time it’s public, more than 100m shares exist across hundreds of shareholders (employees, institutional investors, retail investors). Through its life, the company might buy back some shares, destroying them and reducing share count. The startup can inflate share count by creating shares. Conversely, the company can deflate share count by buying shares and destroying them.
Predictable Revenue
MARCH 29, 2022
Art Harding joins the Predictable Revenue podcast to discuss why B2B sales are lagging in adopting new technology and how we can fix it. The post Why Outbound Sales Is Lagging Behind In Digital Transformation appeared first on Predictable Revenue.
SaaStr
MARCH 29, 2022
OK it’s the very last shot to apply to speak to SaaStr Europa 2022 in Barcelona on June 7-8!! We’re expecting over 2,500 to our open-air and outdoor venue right on the ocean in Barcelona! Join: CEO of $12B+ Miro! CEO of $24B+ ZoomInfo! CEO of $800m UserZoom! CEO of Redpoints! CEO of Demodesk! CEO of Marketo! GP at Atomico! GP at Index! GP at Iconiq!
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
MARCH 30, 2022
We are firm believers in the power of feedback here at Intercom – we seek it out, we offer it, and most importantly, we act on it. That’s why we’re so excited to announce the launch of our latest feature which embodies all of those sentiments – say hello to Intercom Surveys! Tailored online customer experiences are no longer optional. In fact, 80% of online shoppers are more likely to make a purchase when brands offer personalized experiences.
Andreessen Horowitz
MARCH 31, 2022
NFTs offer creators a new way to earn a living online. The technology, which has several applications, allows creators to appeal directly to fans for patronage — without having to rely only on extractive, ad-based, centralized platforms as intermediaries. But … The post The NFT Mint ‘Sweet Spot’: Data on Early Decisions appeared first on Andreessen Horowitz.
Casey Accidental
MARCH 29, 2022
A common issue leaders in product management, design, or engineering face is justifying investment in the “non-sexy” stuff. What is not sexy can differ by company, but usually the sexy things are new products and few features. Non-sexy things include general user experience improvements, performance, developer velocity, infrastructure, technical debt, and, fortunately less than it used to be, growth.
SaaStr
APRIL 1, 2022
The journey to IPO comes with ups and downs, and every founder should prepare for triumphs and mistakes. ZoomInfo CEO Henry Schuck shares valuable learnings from the pitfalls he encountered on the way to $400 million. And we’ll do an update of this incredible session LIVE with Henry at SaaStr Europa 2022 in sunny Barcelona on 7-8 June! Grab the last 20% off tickets here !!
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Totango
APRIL 1, 2022
When it comes to creating winning customer experiences, consistency is key. Your customers should experience the same level of quality from your company at each stage of their journey and from each department in your organization. However, you can’t provide valuable and consistent experiences with disconnected systems and siloed teams. You need a shared space that allows for visual collaboration across departments so everyone can stay up-to-date and on the same page.
IT World
MARCH 30, 2022
Lemme let you in on a little secret: Google isn't your average software company. Understatement of the century, I know, right? But it's tough to talk about the ever-shifting intersection of Android and Chrome OS without first putting that out there. I mean, think about it: For just over a decade now, Google's been simultaneously developing and promoting two totally separate but increasingly overlapping paths for experiencing the best that its apps and services have to offer.
Infinicept
MARCH 31, 2022
By Michael Bradley, Senior Vice President of Growth, Infinicept By now, it’s clear that we’ve entered a new era, where merchants are increasingly accepting payments through their software and technology providers. This new age of embedded payments is a massive $75 billion opportunity; embedding payments offers software providers new revenue streams and a host of other benefits.
SaaStr
APRIL 1, 2022
We wanted to give a special shout-out to some of our newest sponsors for SaaStr Europa 2022. Join these incredible companies to experience all the value of SaaStr! Asana helps teams orchestrate their work, from small projects to strategic initiatives. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Andreessen Horowitz
MARCH 31, 2022
We wrote about the CFO in crisis mode and the need for better software to be built for the finance suite. If the average CFO is in a crisis, the emerging markets CFO serve are in an even bigger crisis! … The post Investing in Datanomik appeared first on Andreessen Horowitz.
IT World
APRIL 1, 2022
After nearly a year of writing this newsletter, I guess it's time to wade into the metaverse or at least the virtual/augmented reality (VR/AR) dimension version of it. VR comes in for a lot of scorn, and deservedly so. The concept has been overhyped for too long while the tools to deliver on its promise were woefully underpowered. I remember getting VR demos at conferences back in the late 90s when the required headgear was so massive that I thought I might topple over from it.
ChurnZero
APRIL 1, 2022
Have you ever achieved the career growth you’ve always longed for, only to be attacked by an inner critic who says you’re not capable and it’s only a matter of time until you’re found out? “You’re not alone,” says Sharon Winterton , vice president of Customer Success at Catalina Marketing during her session “ Battling imposter syndrome in Customer Success ” at BIG RYG, ChurnZero’s annual Customer Success conference.
SaaStr
MARCH 29, 2022
So a lot of SaaStr’s team is getting back from Shoptalk, a big industry e-commerce event that is a little like the e-commerce version of SaaStr Annual. We did a dinner with some of our top partners and some of the conversation went to the ROI on big events: Some folks just advocated for just buying tickets to the event and networking. This is cheapest, of course.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
User Pilot
MARCH 31, 2022
There’s a simple way to boost product-led growth: giving users a fantastic first impression of your product by using onboarding tooltips. In this article, we’re going to explore some best practices and principles around how you can use this handy UI pattern as a way of boosting product adoption through great onboarding experiences. That starts with understanding how new users learn about your product.
IT World
APRIL 1, 2022
Google Workspace has announced a range of updates to its Meet, Chat, and Voice applications, aimed at improving communication and collaboration for hybrid teams. The bulk of the updates relate to Google’s videoconferencing platform Google Meet. As offices reopen and some workers go back to conducting in-person meetings, collaboration vendors are under pressure to ensure that both remote and physically present attendees both have the same meeting experience.
ChurnZero
MARCH 31, 2022
Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? The audience had a ton of great questions that we couldn’t let go unanswered. Following the webinar, we invited Dave to give his rapid-fire takes on tracking the retention of auto-renew customers, calculating customer lifetime value as a startup, comping CSMs on expansion, determining the importance of measuring time to value, and much more.
SaaStr
MARCH 27, 2022
Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Why I’d Rather Be Acquired by Vista Than a Big Tech Company. Outbound Always Works. If You Do It Right. And You Put In The Time. Even A Slightly Too High Burn Rate Can Get Out of Control. 4 Simple Things You Can Do To Not Lose Your Top Customers.
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Andreessen Horowitz
MARCH 27, 2022
The Ethereum blockchain is a public ledger that anyone can inspect. Generally, all anyone needs to view the entire holdings and financial history associated with a given account is its public address. This makes the technology poorly suited for criminal … The post Privacy-Protecting Crypto Airdrops with Zero Knowledge Proofs appeared first on Andreessen Horowitz.
IT World
MARCH 29, 2022
HP has announced it is acquiring Poly, a company that specializes in video and audio equipment, for a purchase price of $1.7 billion, with a total transaction value of $3.3 billion, including debt. The deal is expected to close by the end of 2022. The acquisition is set to accelerate HP’s foray into the world of hybrid work, coming eight months after the company purchased remote desktop software provider Teradici.
User Pilot
MARCH 30, 2022
Adoption vs engagement metrics: how are they different or are they the same? Product adoption and customer engagement are not the same. Thus, the metrics you use to track adoption and engagement should be different. Your customers must stay engaged with your product so you can earn revenue from your SaaS company. However, engagement alone isn’t enough.
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