SaaStr

APRIL 15, 2021

For someone just starting out in SaaS sales (entry-level Salesforce in November), what are your tips to accelerate growth/ability in early stages? A few thoughts to excel as someone new to SaaS sales: Really learn the product cold. As fundamentally as you can. Every prospect and customer is owed a true solution sale approach. Sales is there to close a deal, yes, but that should just be 10% of it — 90% of the “work” should be to solve your prospects’ and customers’ problems.

Sales 361

Sales SaaS Startup Branding 361

Predictable Revenue

APRIL 12, 2021

The best way to save your resources is. Automation! By automating lead generation processes you save both money and time, ensure a permanent source of leads, and get rid of unnecessary work to focus on priority tasks. The post Top 10 Strategies to Automate Your B2B Lead Generation appeared first on Predictable Revenue.

B2B 279

B2B Strategy Revenue 279

InsightSquared

APRIL 20, 2021

We’re all looking for trusted data to drive our decisions. Sales and revenue leaders want to both see and understand how every action their team takes impacts the progress of a deal. But piecemeal glimpses into aspects of your business won’t cut it anymore. If we want to win big, we’ve got to get the big picture. Increasingly, a major part of that big picture is conversational intelligence data.

Sales Hiring 62

Sales Hiring Data Sales Forecasting 62

The Daily Egg

APRIL 1, 2021

There are many businesses that implement CRM solutions with the belief that they will magically solve all of their problems. But adoption does not necessarily guarantee success. It’s not even just about investing in the right software; your CRM efforts could still fail for a number of reasons. Without a CRM strategy, you won’t be able […].

Strategy 363

Strategy Investment Software Business 363

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Outsourced Development

Tom Tunguz

APRIL 7, 2021

More than a year after Covid washed over the software ecosystem and the tide ebbs, it’s revealing the impacts on fundamental metrics of public software companies. Sales efficiency is one of those key metrics. Covid altered the way salespeople and marketers engaged their target markets. Travel collapsed, virtual events blossomed, handshakes became Zoom namastes.

Software 343

Software Sales Travel Metrics 343

SaaStr

APRIL 10, 2021

Your API. If you are a B2D company, it’s your product itself, your API. But for most B2B companies, your API, your partner programs, and the like are extensions. Not your core product, but an important layer for improving customer experience. But how much effort should you put into your partner programs and external APIs — and when? Personally, I’m highly biased to as early as possible.

SaaS 364

SaaS Cloud B2B Enterprise 364

Predictable Revenue

APRIL 26, 2021

Speaking your customer’s language has always been an essential to successful sales. We conducted research with hundreds of B2B sales leaders to figure out what it’s going to take to speak your customer’s language in the new age of sales. It’s time to learn a new language! The post Lessons from the Frontlines: How to Sell When No-One’s Buying appeared first on Predictable Revenue.

B2B 264

B2B Revenue Sales 264

FastSpring

APRIL 9, 2021

Today we’re giving customers early access to our new Reseller store experience. It’s faster, easier to use, and has a modern look designed to make it easy to manage Resellers while still keeping all the elements that you love about the current experience. We’ve received lots of great feedback from many of you on areas we can further develop, and potentially introduce new features for our Reseller solution.

Communication 148

Communication Trends Software Management 148

The Daily Egg

APRIL 23, 2021

Powering over 2 million websites worldwide, Bluehost is the most popular web hosting service on the market. With secure hosting options, domain registration, and other professional services, we think Bluehost is not only the most popular web hosting service, but also one of the best overall—especially for users building a website on WordPress. Bluehost offers […].

Marketing 351

Marketing 351

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

Tom Tunguz

APRIL 2, 2021

Open source software marries the decentralized community of the Internet with the ambition to build great things. Databases, application servers, streaming technologies, application deployment, and container management - many modern tools were born open source. But the clouds are rolling in for open source companies (pun intended). Today, open source software faces an identity crisis: what does it mean to be an open source company in the cloud?

Cloud 279

Cloud Sales Hiring Banking Enterprise 279

Intercom, Inc.

APRIL 13, 2021

In Intercom, we believe that shipping is our company’s heartbeat. Our product engineers are empowered to build great features, fast. A large part of making this belief a reality is the idea of running less software. Every product team is burdened by the effort required to evolve and maintain complex infrastructure that powers their features. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational

AWS 249

AWS Cloud Software Review Systems Review 249

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue? Well of course it does. But like “Cloud” and “SaaS”, its definitely has evolved.

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

Predictable Revenue

APRIL 14, 2021

Jennifer Aplin and Alice Chandrasekaran, have combined their experience to build the Growth Data™ platform and help companies use data to accelerate growth and productivity. The post Unlocking the Right Data for Growth appeared first on Predictable Revenue.

Data 245

Data Revenue 245

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

FastSpring

APRIL 8, 2021

Remember when PayPal first came on the scene? Well, you might not because you were probably in high school … or maybe even elementary school. But 2000 was a big year for PayPal. In March of 2000, they hit 1 million users. Then by September of the same year, they reached 5 million users. Well, that was 20 years ago. Now, Elon Musk is going to space, and there are tons of digital wallet options available to online consumers.

Payment Methods 148

Payment Methods Payment Services Payment Solutions PayPal 148

The Daily Egg

APRIL 24, 2021

Managed WordPress Hosting can be a powerful choice for established sites that are seeing lots of growth. That’s why today we’re looking at the top managed WordPress options out there for you to sift through if you’re considering going the managed route. Lots of hours and research went into determining what the best plans out […]. The post Best Managed WordPress Hosting appeared first on The Daily Egg.

Management 340

Management 340

Tom Tunguz

APRIL 21, 2021

Startups used to raise once every 18 months. Today, we joke in Startupland that a startup is never raising and always raising. The implication is the most sought after companies often receive offers, whether they are in market raising capital or not. Take a moment to think through that statement with me. Venture capitalists and boards used to value a company every 18 months.

Venture Capital 278

Venture Capital Innovation Startup Acquisition 278

Intercom, Inc.

APRIL 21, 2021

We recently had an internal discussion about innovation. What does it mean to us, how do we think about it? Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Below is my answer for our team. Hopefully it is useful for you in thinking about this topic in your own company.

Innovation 219

Innovation Product Marketing Technical Review User Experience 219

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

SaaStr

APRIL 21, 2021

Everyone in SaaS talks about CLTV (or LTV, same thing). The lifetime value of your customer. You can see a great detailed analysis of how to calculate it here. And then, everyone goes on to calculate some a metric telling you how much to spend on Sales and Marketing. Usually some fraction (1/3 or so) of your CLTV. Which usually equates to spending 100% or more of your first year ACV on acquiring your new customers.

Revenue 350

Revenue Enterprise Customer Success Churn 350

Predictable Revenue

APRIL 8, 2021

Mac McKellar, National Sales Director at Nona Scientific, joins Sarah Hicks on the second episode in the Selling into Ever-Changing, Highly Regulated Industries series on the Predictable Revenue Podcast. The post Selling Into Ever-Changing, Highly Regulated Industries: Healthcare Edition appeared first on Predictable Revenue.

Healthcare 243

Healthcare Revenue Sales 243

Neil Patel

APRIL 30, 2021

If you run or are starting an e-commerce business , you might have heard the term “minimum order quantity,” or MOQ, floating around. If you have heard of it, chances are you feel conflicted. There’s advice for and against this method. This makes it difficult to decide whether it’s the right choice for you, especially if you don’t understand how it works and how it can make you money.

Scale 145

Scale Systems Review Pricing Forecasting 145

The Daily Egg

APRIL 14, 2021

WordPress software is the go-to for people looking to create content for the web. Just because it’s popular doesn’t mean it’s the perfect solution as-is for every content creator, though. Fortunately, you can tailor the software to better meet your needs. Creating custom WordPress widgets requires knowing some coding techniques. However, creating these widgets will […].

Software 340

Software 340

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Tom Tunguz

APRIL 18, 2021

Data privacy has become a skill startups must master as they scale. As they grow, startups often collect increasing volumes of data. With great power comes great responsibility. Regulatory regimes demand greater data security and integrity, and add complexity. How should companies manage data privacy, especially regulations like GDPR and CCPA? To answer that question, Redpoint Office Hours will host Todd Smithline on Wednesday, April 21 at 9AM PT.

compliance 278

compliance Technical Review Startup Technology 278

Intercom, Inc.

APRIL 8, 2021

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking.

Healthcare 211

Healthcare Outsourcing Services Underperforming Technical Team Outsourced Development 211

SaaStr

APRIL 23, 2021

[link] 's NRR @ IPO: 110% from SMBs [link] 's NRR now: 121% from SMBs [link] 's new customer growth @ IPO: 21% [link] 's new customer growth now: 27%. Treat SMBs right, they grow forever. They're just so many of 'em. — Jason BeKind Lemkin (@jasonlk) April 21, 2021. Bill.com is one of the quiet SaaS success stories. We last checked in with them at IPO , when it was racing past $100m ARR (a relatively early IPO).

Payment Solutions 347

Payment Solutions Payments SaaS Payments Payment Services 347

Predictable Revenue

APRIL 21, 2021

Sean Yuan, Business and Product Operations Specialist at MDTech, joins Sarah Hicks/Collin Stewart on this episode of the Predictable Revenue Podcast. The post Selling into Ever-Changing, Highly Regulated Industries – Part 3: Healthcare 2.0 appeared first on Predictable Revenue.

Healthcare 237

Healthcare Revenue Business 237

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Payment Solutions

Neil Patel

APRIL 29, 2021

Search engine optimization (SEO) used to be defined by the number of keywords and keyword synonyms across your website’s content. When Google launched its knowledge graph , SEO shifted away from simply relying on keywords, and search engine crawlers began prioritizing rich snippets and entities on search engine results pages ( SERPs ). These days, Google has more systems to identify the true meaning of keyword searches and queries.

Engineering 145

Engineering Mobile Branding Strategy 145

The Daily Egg

APRIL 24, 2021

You’ve probably heard of bloggers making five or six figures each year and wondered how you could get in on the action. You don’t need much startup capital, coding skills, or even blogging experience to earn money from your blog. Blogging has a low entry bar, making it a popular choice for people looking for […]. The post 7 Easy Steps to Make Money Blogging appeared first on The Daily Egg.

Startup 338

Startup 338

Tom Tunguz

APRIL 4, 2021

Would you work for this person? It’s a simple question. It’s one I often ask in reference calls on founding teams. During one of those calls, when I should have been paying attention to the answer, I posed my self a similar question. What is it about a person that would make me leap to work for them? Intellect, ethics, ambition, conviviality, mastery, ethusiasm come to mind.

Management 210

Management Business 210