SaaStr

APRIL 27, 2023

I was curious the other day how many of the recent Cloud and SaaS IPOs had founders that were equal co-founders from an equity perspective. That was how I was brought up (the first start-up job I had, the founders were equal shareholders). And I generally thought that 50:50 was the default, albeit with many exceptions. Well, I was wrong. Only 4 of the most recent ~30 SaaS/Cloud IPOs I looked at had equal founder ownership at IPO, Atlassian, Pagerduty, and (close enough) MongoDB and Amplitude:

SaaS 322

SaaS Cloud Benchmarks Data 322

Sparktoro

APRIL 27, 2023

When site owners and marketers log into their analytics tools to determine how visitors discover and reach their properties, they expect accurate information. Unfortunately, that data is often massively flawed. SparkToro partnered with Really Good Data in a recent experiment to drive 1000+ visits across 11 major social networks and observe how Google Analytics categorized these referrals.

Data 145

Data Marketing Social Media 145

SaaStr

APRIL 27, 2023

Dear SaaStr: How Do I Create Urgency in Sales. When There Really Isn’t Any? Creating urgency is an art. Most founders are great “middlers”. They are great at explaining not just what the product does, but what it can do to solve your problems. No one is better than a founder at this. And then … the deal often never quite closes. The prospect got interested, took the call and the meeting, but … didn’t ask for a contract.

Sales Hiring 298

Sales Hiring Sales Revenue SaaS 298

Andreessen Horowitz

APRIL 27, 2023

Source: Midjourney The generative AI boom is compute-bound. It has the unique property that adding more compute directly results in a better product. Usually, R&D investment is more directly tied to how valuable a product was, and that relationship is … The post Navigating the High Cost of AI Compute appeared first on Andreessen Horowitz.

AI 143

AI Generative AI Investment Cloud 143

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

SaaStr

APRIL 27, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Startups are solving the world’s important challenges with agility, innovative technology, and determination.

Cloud 264

Cloud Scale Startup Sales Hiring 264

User Pilot

APRIL 27, 2023

How do you create in-app surveys that give the user sentiment insights you need to build valuable products? This is the key question we focus on in the article. We kick off by discussing the benefits of in-app surveys and exploring their different types. Next, we move on to in-app survey best practices, check out some great survey examples, and finally, look at the best tools for the job.

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

Andreessen Horowitz

APRIL 27, 2023

With the inflection of large language models (LLMs), we’re witnessing a paradigm shift in software development and the computing industry as a whole. AI is happening and a new stack is forming before our eyes. It’s like the Internet all … The post Investing in Pinecone appeared first on Andreessen Horowitz.

Investment 91

Investment Artificial Intelligence AI Software Development 91

User Pilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. As a product adoption platform, it also offers survey functionality to collect customer feedback. How good are Pendo surveys though? That’s the main question we discuss in the article. To be more specific, we analyze the survey functionality, look at its strengths and limitations, share Pendo’s pricing, and explore alternative tools that might do a better job than Pendo surveys.

Software Review 98

Software Review Mobile Pricing Underperforming Technical Team 98

Andreessen Horowitz

APRIL 27, 2023

If business partnerships are a high-stakes form of matchmaking, then the strategic partnership between Lyft and the automotive services giant Holman was something of an odd-couple proposition at the start. When first broached five years ago, the companies’ working styles … The post Both Sides of the Partnership: Executing Lyft’s “Impossible” Ask appeared first on Andreessen Horowitz.

Automotive 84

Automotive Marketplace as a Service Business 84

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

User Pilot

APRIL 27, 2023

If your new users drop off a lot while onboarding, it’s likely because you’re not practicing frictionless customer onboarding. Seamless onboarding flows are game changers. They lead to increased user engagement and activation while helping to retain customers in the long run. Read on to learn more about frictionless onboarding and how to implement it for your SaaS.

Onboarding 96

Onboarding SaaS Engagement Education 96

IT World

APRIL 27, 2023

The acquisition is part of Bosch’s strategy to tap into the rising demand for chips globally, especially in the automotive and electronics sector.

Acquisition 77

Acquisition Automotive Investment Strategy 77

User Pilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Scale 94

Scale Software Review SaaS Interviewing 94

IT World

APRIL 27, 2023

Facing a slowdown in revenue growth, cloud storage company Dropbox announced today that it is laying off 500 employees, or 16% of its workforce, mainly in order to be able to hire staff with AI expertise. Although revenue for the fourth quarter last year — the last quarter for which Dropbox reported earnings — was up by 5.8% year over year to $598.8 million, the company has experienced a slowdown in sales recently.

Sales Hiring 73

Sales Hiring AI Sales Cloud 73

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

Dubb

APRIL 27, 2023

Whether you are a brand new real estate agent or have been serving your clients for decades, it is absolutely critical to be adaptable. What used to be a great way of finding new clients 20 years ago may be an unproductive strategy today. By contrast, a strategy that seemed irrelevant several years ago The post How Real Estate Agents Can Use Review Sites to Find New Business appeared first on Dubb Blog.

Business 52

Business Strategy Branding Consulting 52

IT World

APRIL 27, 2023

At this point, Apple offers its users services to make purchases, transact sales, buy items on credit using a card, save money, a virtual currency, and to make small transactions over time at zero interest rates. It takes a tiny cut of cash from all these transactions. But even now the Apple Pay story is still just beginning. No one likes banks Think back to the financial crash, when an out-of-control banking sector set in motion a chain of events that left many people today poorer than they we

Banking 72

Banking Sales Business 72

User Pilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). In this complete guide to NPS SaaS, we will dive into what NPS is, how it works, and why it’s important for SaaS companies to incorporate it into their customer feedback strategies.

Software Review 52

Software Review SaaS Technical Review Scale 52

ChurnZero

APRIL 27, 2023

The respective directors of the customer success team and the product team were really going at it. The meeting we were in was supposed to be a forum where the two teams could trade notes and collaborate on the product roadmap. Yet, there wasn’t a whole lot of teamwork going on—participants were simply talking past each other. Customer success would attest something like “If we don’t build this feature for this customer, they won’t renew.

Customer Success 52

Customer Success Management Technical Review Data 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

How To Buy Saas

APRIL 27, 2023

Cryptocurrency trading is a rapidly growing industry with a wide variety of tools available on the market. Despite the high volatility and increased risk associated with the industry, traders are able to generate significant profits. Two popular trading tools in the cryptocurrency market are crypto futures and margin trading. In this article, we will discuss the basics of these trading tools and their differences.

Technical Review 52

Technical Review Pricing Trends Strategy 52

CloseSaaS

APRIL 27, 2023

Are you a career coach? Then you need a CRM to help you manage leads, engage clients, and streamline your workflow. Here are the 7 best options.

Engagement 52

Engagement Management 52

Chart Mogul

APRIL 27, 2023

After years of using generic CRMs that are ill-suited for our product-led B2B SaaS model, we’re using ChartMogul CRM, the only CRM tailor-made for SaaS sales teams like us. We’re familiar with the problems modern SaaS companies face – we’ve spent the last 8 years helping them gain a better understanding of business dynamics with … After years of using generic CRMs that are ill-suited for our product-led B2B SaaS model, we’re using ChartMogul CRM , the only CRM tailor-made for SaaS sales te

Scale 52

Scale Forecasting PayPal Payment Features 52

SmartKarrot

APRIL 27, 2023

Role: VP of Customer Success Location: Buffalo-Niagara Falls Area, United States Organization: The Leadership Agency As a VP of Customer Success, you’ll promote account expansion and implementations. Embrace ambiguity while advancing the process. Help with the customer lifecycle’s design, implementation, and optimisation. Set up a tracking system and operational KPIs so that the CS team can be held responsible for engagement results, customer happiness, and customer growth.

Customer Success 19

Customer Success Sales Hiring Travel Churn 19

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

IT World

APRIL 27, 2023

Enterprise content management (ECM) , an umbrella term for the processes and tools that organizations use to capture, store, secure, retrieve, and manage business data in its many forms, is dead. So declared Gartner in 2017. Companies still needed to manage all that content, of course, but vendors were adopting a new approach that required new terminology, the research firm said.

Business 68

Business compliance Cloud Enterprise 68

SmartKarrot

APRIL 27, 2023

A business needs to keep track of all the critical data and insights to stay ahead of competitors. Note-taking is the perfect way of doing it, but you already know that as the VP or director. However, traditional methods do not work well in today’s scenario. Those methods may result in errors and inaccuracies and can be time-consuming. Businesses can use AI note-taking tools to streamline the process and generate reliable results.

Scale 10

Scale AI Artificial Intelligence Scaling 10

IT World

APRIL 27, 2023

UK Prime Minister Rishi Sunak is reportedly about to follow in the footsteps of the US and several European governments by announcing a funding package designed to build up the country’s domestic semiconductor industry, according to a report this week from Politico. While the exact amount of the funding could change, according to Politico’s sources, a topline figure of £1 billion ($1.25 billion) is expected.

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Government Innovation Technology 73